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Office 365 Engineer Resume

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Hartford, CT


  • Over 14 years of experience in design, implementation and configuration of Microsoft Exchange and Office 365, MS Exchange Server, Lynch, Skype for Business, VMWare ESXI, Windows Server, Active Directory and Networking. Lead project of Office 365, Windows Azure and MS Team Foundation Server 2010/2013 consultancy services, including Microsoft Project and SharePoint Server 2010/2013 upgrade and implementation, support and training. Conducted Office 365 deployment, infrastructure move towards SaaS private cloud computing, application architecture, change management, conducted support and training for Project Managers, Resource Managers and Administrators. Executed migration to Project Server 2013, deployed Windows Azure Active Directory, Active Directory Federation Services and MS Exchange synchronization. Created customized training materials and implemented Business Intelligence Reports, SQL Reporting Tools, Workflows, Custom Web parts, Portfolio Analysis Tools and Reports and Enterprise Reporting Dashboards.
  • Served as a Senior - level Unified Communications expert wif both operational and design engineering responsibilities in a Windows Infrastructure environment.
  • Over 14 years of experience in design, implementation and configuration of Office 365, MS Exchange Server, Lynch, Skype for Business, sharepoint online VMWare ESXI, Windows Server, Active Directory and Networking.
  • Expert in Microsoft Exchange technologies Exchange 2003, 2007, 2010, 2013, 2016 as well as Office 365 and Microsoft Lync 2010 and 2013 and Skype Business.
  • Messaging systems migration from Lotus Notes and Exchange 2010 to Exchange 2013 and Office 365 design and migration strategy using Quest toolset (Coexistence Manager (CMN) and Migration Manager for Notes (MNE)) and PowerShell scripting.
  • Implementation and administration of Office 365 services, including Exchange, SharePoint, OneDrive and Skype for Business.
  • Develop solution design and technical architecture for clients using on premise, Cloud and hybrid approaches that leverage MS Office 365(SharePoint Online, Skype/Lync, Exchange, OneDrive, Yammer, Project Online, BizTalk etc) solutions
  • Act as a trusted advisor for decisions related to MS O365 related products (SharePoint, Skype/Lync, Exchange, OneDrive, Yammer, Project Online, BizTalk etc) and services.
  • Designed, planned, and implemented Exchange 2007, 2010 and 2013 environments for multiple customers. Create detailed planning, procedures, and training documentation.
  • Designed, planned, and executed Exchange 2007 migrations for multiple customers from Exchange 2003, Mirapoint, SendMail, and Domino
  • Designed and implemented a custom self-service migration tool for users to migrate from Domino and SendMail to Microsoft Exchange
  • Designed and implemented multiple Active Directory implementations for over 300,000 users.
  • Hands on experience of implementing Cluster and standalone Microsoft Exchange Server, MS SQL Cluster server. Expertise in designing and Implementation of Microsoft Active Directory Infrastructure.
  • Microsoft Exchange Experience as subject matter expert (SME) in implementation, architecture and development.
  • Effective teamwork wif ability to lead technical teams, manages changing priorities, and resolve problems in complex, multi-platform environments.
  • Microsoft, Cisco, Novell and Comptia Certified


Operating Systems: MS Windows NT Workstation, Windows 95, Windows 98, Windows 2000 and 2003, 2008, 2012, 2016 Windows XP Pro, Vista, Windows 7,10 Citrix Presentation Server & UNIX, DOS

Software: MS Office, XP, PC Anywhere, MS Outlook, MS Project, MS Front Page, Adobe Photoshop, AutoCAD, WISE Internet Explorer, Omni Page Pro, Remote Ware, Norton Ghost, Norton Antivirus, Remedy, Lotus Notes, Visio 2000, SQL, Win Batch, HP Open view, FTP, Compaq Insight Manager, IBM Director, Tivoli, VMware, Quest Software, EmailXtender, MOM, Exchange 2007,2010 2013, Office 365 Veritas Netbackup, IIS 6 & 7.0, MS Dynamics, Active Directory Federated Services, Office 365, Microsoft ExchangeMicrosoft SharePoint, Microsoft Skype for Business, Microsoft OneDrive for Business

Hardware: PC’s, Laptops, EMC, Compaq/IBM/Dell Server, HP/3Com Ethernet/Fiber Hubs and switches, CISCO Router and Switches Printers, Zip Drives, Network Cards, SCSI devices, I/O Boards, Ram, CD ROM’s Sound Card, Modems, Scanners, Quantum Backup, Digital Cameras and VPN

Languages: HTML, Visual Basic, COBOL and ODBC

Workstations: IBM, Dell, Compaq, Sony, HP and many locally assembled

Networking: MS NT Server, MS SNA Server, Novell NetWare, LAN/WAN, TCP/IP and Repeaters and Modems

Application Servers: Windows NT, 2000 and 2003, 2008, 2012 Remote Access Server, DNS, DHCP, Zen works, Glodmine IIS 5.0, Exchange Server 5.5, 2000, 2003, SMS 3.0, 2.0, Win Installer, Antivirus System for server and workstations

Virtualization Software: VMware ESX Server 3.5, 5.0 5.5 VMware Server 1, VMware Fusion 1, Parallels Desktop 3, OpenStack, RightScale, RackwareCloudStack, vCloud


Confidential - Hartford, CT

Office 365 Engineer


  • Administrated Office 365, Sharepoint Online sites planning, administration, architecture, Experience designing, support and maintenance. - Training users on Office 365 SharePoint online site management as well as forms and workflow solutions using Nintex for Office 365 apps, - SharePoint Designer and InfoPath.
  • Hands-on experienced on designing, implementing and managing Office 365.
  • Configured single sign-on between Azure Active Directory and Amazon Web Services (AWS).
  • Responsible for diagnosing and troubleshooting complex Skype enterprise voice and unified communication issues.
  • Managed MS Exchange servers, AD applications and public folders and performance migration of exchange based Public Folder to Office 365.
  • Guided customers in onboarding their business to office 365 services Exchange including, Sharepoint Online, Lync Online, Office 365 Pro plus and Yammer.
  • Identified and made first contact wif relevant engagement stakeholders to introduce teh FastTrack services benefit.
  • Led on effective customer engagement FastTrack deliver team.
  • Conducted meeting wif Customers, Partners, Account Managers, and Walked them through all 4 phases of teh office 365 FastTrack Benefit process (Initiate, Assess, Remediate, Customers, and optional Email Migration Phases).
  • Provided migration guidance, assess, remediate, enable and drive usage of office 365 services; exchange online, SharePoint Online, One Drive for Business, Microsoft Teams, office 365 Enterprise, Power BI, Project Online, Skype for Business Online, Yammer Enterprise.
  • Architected new Active Directory 2012 R2 forest and separate down-level forest to migrate, store, and consolidate existing domains. Collaborated wif clients to assess technical needs and determine requirements. Assembled and united various IT groups around an aligned project strategy and design direction. Drafted and implemented TEMPprincipal design.
  • Migrated exchange 2010, 2013 mailboxes to 365 Cloud, synchronized and setup Office on teh Cloud. Setup multiple email aliases and forwarded multiple generic email accounts to teh Hosted Exchange email boxes and migrated teh respective email data. Autanticated all smart devices to MS 365.
  • Performed daily monitoring of mobility systems. Managed third party MDM vendors to ensure compliance wif SLAs. Deployed new technologies and solutions as driven by internal architect and engineering.
  • Leaded project teams that include MDM support engineers as well as help desk personnel.
  • Responsible for Installs, maintains, and troubleshoots network storage; establishes and maintains user accounts, profiles, access privileges and security in Microsoft Azure Gov (MAG).
  • Designed, deployed and licensed full Office 365 including Hosted Exchange. Migrated all mailboxes from an old “On Premise” Microsoft Exchange wif Encryption, Litigation Hold, Discovery services, Azure AD Management. Autanticated all smart devices to MS 365. File Sharing utilizing Share Point and One Drive. Active Directory services.
  • Automated and executed Office 365 procedures utilizing Windows PowerShell.
  • Resolved tenancy technical issues and monitored Office 365 systems. Administered and supported Office 365 and MS Exchange policies.
  • Managed and led team of consultants in executing several on-time Exchange migrations from Exchange 2003/2010 to Office 365.
  • Configured Exchange on premise and Office365 hybrid and federation functionality for all 64 email domains
  • Setup Azure Virtual Appliances (VMs) to meet security requirements as software-based appliance functions (firewall, WAN optimization and intrusion detections).
  • Architected automation of Azure Virtual Networks, Network Security Groups and access control rules
  • Leveraged Azure Automation and PowerShell, Chef and Puppet to automate processes in teh Azure Cloud. Led automation of Azure deployments utilizing PowerShell.
  • Led implementation of Office 365 and Azure Active Directory for single sign on, autantication, authorization and Azure Role-based Access Control (RBAC).
  • Setup Microsoft 365 Portal and licenses, migrated “On Premise Exchange” to Office 365, synchronized and setup SharePoint, One Drive, Office on teh Cloud, Discovery / Litigation Hold and email Encryption.
  • Hands on experience wif InTune installation, configuration, deployment & administration.
  • Led technical and functional implementation of three full life cycles of Microsoft Dynamics AX to take advantage of Azure services for corporate global deployments.
  • Led migration of over 4,000 on premise Virtual Machines to Azure Virtual Machines for multiple global business units.
  • Responsible for architecture, planning and testing and implementation processes for migration of data from on-prem to office 365 for 25000+ global users in hybrid implementation using Azure AD.
  • Conducted Office 365 deployment, infrastructure move towards SaaS private cloud computing, application architecture, change management, conducted support and training for Project Managers, Resource Managers and Administrators.
  • Performed advanced trouble shooting Exchange 2007/2-13 server hardware & office 365 including mail routing issue. Migrated ADFS 2.0 server farm to ADFS 3.0. Used Azure AD Connect for directory synchronization and federation wif ADAFS 3.0.
  • Provide teh customer wif onsite and/or offsite technical, adoption, and project management guidance and assistance that helps complete teh customer activities that are required for teh transition to Office 365. Integrate teh following customer-requested enhanced configuration and remediation activities into teh customer’s overall Office 365 deployment program.
  • Installed, configured and maintain Microsoft based systems both on premise and in Microsoft Azure.
  • Managed Office 365 including product testing and implementation, migrations, training and ongoing support. Automated and executed Office 365 procedures utilizing Windows PowerShell.
  • Provides deep technical leadership and guidance to Technology Services group for Office 365 and associated Office Systems. Administered and supported Office 365 and MS Exchange policies.
  • Established criteria for each milestone during migration process and published reports to Transformation dashboard.
  • Managed change management process ensuring policy compliance, efficient workflow, accurate documentation, team visibility and communication related to teh changes.


Senior Messaging & Office 365 Engineer


  • Responsible for Planning, implementing, sustaining, administering Office 365, wif focused experience wif Skype for Business
  • Designed, built, maintained Microsoft Exchange Server 2003, 2007, 2010 & 2013 administration and Deployment. Experienced wif Office 365 Migration, implementation, support.
  • Experienced in managing a hybrid Microsoft Exchange and Skype for Business environment (On-Prem & On-Line).
  • Experienced in administration for Microsoft Office 365 and Azure applications Microsoft Exchange Online, Skype for Business Online, SharePoint Online and OneDrive for Busines
  • Designed and configured Azure Virtual Networks (VNets), subnets, Azure network settings, DHCP address blocks, DNS settings, security policies and routing.
  • Deployed Azure IaaS virtual machines (VMs) and Cloud services (PaaS role instances) into secure VNets and subnets.
  • Managed and led team of consultants in executing several on-time Exchange migrations from Exchange 2003/2010 to Office 365.
  • Collaborated wif internal and customers functional and technical teams to ensure Azure based solutions are appropriately engineered, tested, & deployed.
  • Demonstrated ability to translate business requirements / problems into technical architectures utilizing Azure and complementary services and technologies.
  • Hands on experience on security, autantication using ADD & InTune
  • Extensive automation expertise executing PowerShell in O365 and Custom provisioning for SharePoint online and other features in O365. Expertise in licensing and compliance for Office 365.
  • Provided high availability for IaaS VMs and PaaS role instances for access from other services in teh VNet wif Azure Internal Load Balancer.
  • Implemented high availability wif Azure Classic and Azure Resource Manager deployment models.
  • Designed Network Security Groups (NSGs) to control inbound and outbound access to network interfaces (NICs), VMs and subnets.
  • Experienced in mobile and hand-held device management including teh use of private or vendor supported application stores (e.g. Apple Store, Google Play, etc.) and Mobile Device Management (MDM) technologies.
  • Leveraged VNET system routes and underlying route table that holds Local VNet Rules, On-premise Rules, Internet Rules and IP Forwarding as design basis.
  • Designed User Defined Routes wif custom route tables for specific cases to force tunneling to teh Internet via on-premise network and control use of virtual appliances in teh customer’s Azure environment.
  • Reviewed workloads, system dependencies, business requirements and security requirements to optimize teh Azure subscriptions, VNet design, NSGs, routing, deployment model and resource groups. Designed choice architectures for IaaS VMs, PaaS role instances and SaaS applications appropriate for teh workloads (operating systems, applications, databases), transaction volumes, performance goals and security concerns.
  • Led implementation of Office 365 and Azure Active Directory for single sign on, autantication, authorization and Azure Role-based Access Control (RBAC).
  • Led technical and functional implementation of three full life cycles of Microsoft Dynamics AX to take advantage of Azure services for corporate global deployments.
  • Configured Exchange on premise and Office365 hybrid and federation functionality for all 64 email domains
  • Built, deployed and Administer ADFS and DirSync for Office365 Single Sign-on. Deployed Office365 to all Corporate HQ and US Business units’ users
  • Administer Office365 service: Exchange, Lync, OneDrive for Business and Sharepoint
  • Migrated 50,000 users from on premise Exchange to Office365.
  • Thoroughly supports wide range of Email Applications (e.g. office 365, Outlook 2010, BES server, & Exchange 2003, 2010)
  • Serve as primary point of contact for Messaging support team in accordance wif and support of business needs goals and objectives.
  • Provided ‘Break-Fix’ Solutions for office365 and OneDrive for Business to administrators.
  • Configured, troubleshooting, optimizing OCS 2007/Lync 2013 servers, topology, tools, and clients.
  • Configured and deployed Microsoft Office 365 Exchange Online and migrated user email accounts
  • Supported 30,000+ Microsoft Active Directory and Exchange users.
  • Migrated user data files from Novell Netware and Windows 2008 operating systems via Quest Migration Manager. Assisted wif teh design, installation, and administration of networks from Novell and Microsoft.
  • Migrated 11,000+ mailboxes from Lotus Notes to Exchange 2010 using Binary Tree Migration Tool. Migrated 600 to 900 users per week while troubleshooting abnormal/cancelled/failed migrations.
  • Post-Migration support for a Notes to Exchange 2010 Migration project. Documented, updated, closed, and/or resolved 300+ outstanding Remedy tickets
  • Android, Apple, Windows, and BlackBerry mobile device support. Day-to-day technical support.
  • Reviewed, documented, and renovated teh corporate BlackBerry infrastructure, implementing security policies that were more consistent and secure across teh entire environment.
  • Documented teh Exchange environment build process and other daily maintenance processes.
  • Work wif ticket queue to track support issues. Accountable for routine and critical escalated problem solving.
  • Helping support capacity management oversight for Lync 2013 and Actiance Vantage estate
  • Helping support Edge server (Federation, Web Conferencing, Mobile Collaboration)
  • End to end Automation using Powershell for User Account/ Mailboxes/ Distribution Group/ Security Group provisioning and management.
  • Created and managed Active Directory (AD) Organizational Units (OU), Group Policy Objects (GPO) users and groups.
  • Exchange 2003 to 2010 migration and consolidation of 50000 mailboxes and 6.5 TBs of data for a global firm. This included a consolation of nine Exchange site to one primary site wif a passive DR site, utilizing a cross site DAG, implemented on physical hardware, and Dell Compellent SAN.
  • Design and consolidation of two Active Directory forests and Exchange 2003 organizations to a single Active Directory and Exchange 2010 organization of 475 mailboxes and 480 GB of data for a manufacturing company. Target environment included a cross site DAG, archiving, and retention policies deployed on VMware virtual machines and Dell EqualLogic SAN.

Confidential, Norwich, CT

Windows and Exchange Engineer


  • Design, implement, maintain and monitor corporate and Microsoft Outlook client network infrastructures, typically composed of servers running Windows 2003/2007
  • Installed and supported Microsoft server products: Active Directory, Exchange, and DNS servers.
  • Managed and implemented such projects as an Exchange 5.5 to Exchange 2000 migration, Exchange 2000 to Exchange 2003 migration.
  • Responsible for installation of Quest Migration Manager for Microsoft Exchange.
  • Assist wif teh migration of servers and workstations into new Active Directory domains, using teh Quest Software migration tools. Over 20,000 workstations and servers into new Active Directory domains, using teh Quest Software migration tools.
  • Responsible for using Quest Migration Manager to migrate computers & group objects and security permissions to new domains.
  • Responsible for using Quest Resource Update Manager to migrate computer objects to new domains.
  • Assist in P2V conversions of Windows 2000 and Windows 2003 servers using Enterprise Converter.
  • Install and configure Microsoft Operations Manager 2007 and manage a MOM deployment also install and configure agents. Architected teh Exchange 2007 lab to cover application testing, migration & design planning, performance testing, and team education.
  • Designed a Windows 2003 R2 Microsoft Active Directory (AD) / Exchange Server 2003 infrastructure to replace existing Windows 2000 AD / Exchange 2000 infrastructure (2 locations, 2,000+ combined nodes)
  • Replaced existing Windows 2000 domain controllers (software and hardware) wif new Windows 2003 R2 domain controllers (software and hardware)
  • Install, configure, maintain, and troubleshoot System Center Configuration Manager (SCCM) 2007
  • Replaced existing Exchange 2000 server (software and hardware) wif a new Exchange 2003 server (hardware and software) Implemented group policies to manage domain / PC / user security.
  • Organized existing AD objects to assist wif day to day administration (Organizational Units (OU), groups, departments, users, servers, PCs, laptops, printers etc.)
  • Responsible for installation and configuration of SQL server 2005 database on Dell Servers.
  • Applied patches and service packs to keep teh database at current patch level.
  • Created Database Objects like Tables, Stored Procedures, Views, Triggers, Rules, Defaults, user defined data types and functions.
  • Responsible for testing and patching of teh Netbackup software (both 5.5, and 6.5) on teh servers and clients. Responsible for configuration and troubleshooting of SAN tape drives.
  • Suggested Disk Capacity, Processors and Memory based on teh Capacity planning.
  • Implemented database standards and naming convention for teh database objects.
  • Upgrade teh MS SQL server from 7.0 to 2000. Updating wif latest service packs and security patches.
  • Based on teh business need created all three replication models on different applications.
  • Performed day-to-day administration functions, backup and restoration, file server maintenance.
  • Experienced installing, configuring, administering, and securing Microsoft Internet Information Server 5.0/6.0 and Microsoft Certificate Services.
  • Microsoft Windows server architect wif enterprise experience in Windows Server 2003 32 bit/64 bit, Windows Server 2008, Active Directory design, MSCS Clustering, Network Load Balancing (NLB), DHCP and DNS. Deployed Symantec Antivirus and Mail Security for Microsoft Exchange.
  • Developed backup and recovery procedures including off-site backups, administration and installation of Veritas Netbackup servers, and tuning and maintenance of tape devices and libraries.
  • Configured and maintained LAN / WAN environment based on Cisco routers, HP ProCurve switches, and Windows NT / 2000 / 2003 servers running MS Exchange, IIS and ISA Server.
  • Fixed replication errors in multi-site Active Directory environment as prerequisite to rolling out directory-enabled applications. Problems included orphaned DC objects, DNS resolution, and failing anonymous queries for older LDAP applications.
  • Provide on-going mentoring to personnel on managing Windows 2003 and Exchange 2003 environments.
  • Responsible for identifying and resolving teh Microsoft Operation Manager alerts using MOM operator console. Created and maintain technical and detailed design documentation for all servers.
  • Managed server projects and provide recommendations in teh design, testing, and implementation of server configurations and infrastructures.
  • Created a project plan to include all key tasks for teh Exchange 2007 project, which extends over a year.
  • Daily Windows infrastructure support and maintenance. On a daily basis, was resolving various issues in sup-port tickets escalated to Windows operations group
  • Perform installation, maintenance and support of system software, hardware and infrastructure and user support for moderately complex projects

Confidential, Hartford, CT

Senior Systems Engineer


  • Designed and deployed Windows NT servers at three sites using Microsoft Cluster Server. Responsible for testing, configuration, deployment, and documentation. Responsible for maintenance, troubleshooting, and support of 3500 servers’ issues. Installation and Configuration of Exchange Front-end Backend architecture.
  • Perform remote administration, support and management of multiple Citrix farms utilizing Citrix Provisioning Services, EdgeSight and XenApp 5.0. Responsibilities included teh maintenance of Production and Backup XenApp farms, troubleshooting issues and resolving these problems in a timely manner, design and architecture recommendations and implementation
  • Management and Administration of Clustered Microsoft Exchange Servers, in a multi-server Microsoft Exchange 2000 and 2003 Organization. Responsible for teh deployment of Microsoft Active Directory and teh migration of several of teh companies NT 4.0 domains to teh newly built Active Directory.
  • Quest Domain Migration Wizard used to migrated Microsoft NT4 domains to Microsoft Windows 2000 or 2003. Re-permission (re-ACL) servers and workstations, update local profiles.
  • Designed workflow wif Skelta SharePoint Workflow Accelerator and Windows Workflow Foundation (.Net 3.0), improved and increased reliability of existing workflows
  • Administered and maintained IIS 4 and SQL Server 6.5 and 7.0
  • Implementation of SUS server & SMS server. Requirement was to maintain central database of hardware & software inventory, deploying software’s / security patches etc.
  • Designed and Managed a Hosted Citrix/Terminal Server Farm and management of a server farm consisting of over 30 Windows NT Terminal Server wif Citrix Metaframe.
  • Responsible for monitoring teh network and responding to server outages using Compaq Insight Manager and IBM director software. Install, maintain & monitor Citrix 4.5 Server. Maintenance and troubleshooting of Citrix Server farm running 100+ Windows 2003 servers.
  • Installed and configured Blackberry Manager 4.1.4 on Support Team Members machines.RIM Support on escalated Blackberry issues.
  • Designed, installed configured and maintain a high availability Exchange Server 2003 Cluster environment.
  • Migrated a medium size server farm from SharePoint Portal Server 2003 to Microsoft Office SharePoint Server 2007. Installation and configuration of teh IIS for integration wif SharePoint.
  • Performed ongoing hardware and software maintenance of Windows server environment, including VMWare ESX Server and virtual machines.
  • Created standard, hardware independent Windows 2003 & 2000 servers build for faster, automated installation.
  • Maintained WAN/LAN infrastructure, entailing traffic monitoring and installation of new circuit and networks, in a complex environment wif multiple DMZ and routes from external customers.
  • Exchange 5.5 to Exchange 2000 migration project - assisted team of engineers in migration of 800+ email accounts from Exchange 5.5 to 2000 implementing KVS Enterprise Vault technology
  • Designed and am currently implementing migration from EMC Celerra to clustered Windows 2003 R2 file and print solution wif Pillar Axiom SAN back-back end and Enterprise Vault for File Systems.

Confidential, Southbury, CT

MS Exchange Consultant


  • Installed and configured Microsoft Exchange 2003 in a Cluster environment integrated wif Windows 2003 Active Directory wif redundant Root domain and Child Domain Controllers in one forest and under one tree for two domain structures. SMTP gateway has been configured on Iron Port C10 device.
  • Configured recipients wif multiple SMTP addresses and protocols including Internet Message Access Protocol version 4 (IMAP4), and Post Office Protocol version 3 (POP3).
  • Provide technical solution and expertise to Tier 1 & 2 team members, determine and resolve problems based on Active Directory, Exchange 2000 and Outlook 2000/2003 Client.
  • Provided technical support to systems administrators for teh installation, setup, and disaster recovery of Microsoft Exchange Servers and deployment, lab design and setup, client configuration and training and technical documentation.
  • Used Quest Exchange Migration Wizard to migrate Microsoft Exchange 5.5 into Microsoft Exchange 2003.
  • Assist in teh completion of teh migration design of teh Exchange 2003 architecture as to include site topology, smart relays and remote access.
  • Implemented Outlook Web Access for internal users wif access from internal and external connections including access through teh Internet to mailboxes residing in site across an internal WAN connection
  • Provided phone support to clients on Microsoft Windows NT, Microsoft Exchange related issues
  • Responsible for Electronic Messaging and Active Directory Specialists responsible for design, implementation, and support of 100s of Microsoft Exchange 2000 Servers and migration of 30,000 mailboxes…part of international system made up of over 850 Exchange servers in over 100 Exchange Sites/Admin Groups. Proactive monitoring of all messaging operations, Provided users wif 24/7 support for all product related technical issues and were a primary point of contact for them.
  • Used to selectively restore data from regular Exchange backups to specified mailboxes or folders, supporting Exchange Server 5.5, 2000, and 2003
  • Created and maintained a complex lab environment consisting of multiple Windows 2003, 2000, and NT domains and Exchange 2003, 2000, and 5.5 organizations.
  • Backups and restore through VERITAS software, Backup methods and restore procedures, Media handling, restoring databases and individual mailboxes.
  • Responsible for Supporting of Exchange plug-ins and third party applications (Anti-virus, Anti-SPAM)
  • KVS Enterprise Vault, an SQL based archiving system for Microsoft Exchange.

Confidential, Rye Brook, NY

Systems Engineer


  • Implement and support 2000 IBM and Compaq Servers on Windows NT/2000 and 2003 platform, IIS 5.0 Server and Exchange 2000 and 2003 Server
  • Administer and maintain teh Windows 2000 and 2003 Active Directory Infrastructure for Production
  • Create and Modify OU’s, Groups (Global, Domain Local), User’s and Permissions using ADSI
  • Group policy implementation for domain and auditing. Maintain and monitor DFS Nodes across teh Windows 2003 Servers
  • VMWare ESX server related issues, maintaining their virtual server environment, creating and deleting virtual servers and backup scheduling.
  • Responsible for Citrix Metaframe Presentation server and applications. Supporting a Citrix Presentation Server 4.0 farm that hosts over 100 Citrix users.
  • Implemented Staging VMWare ESX Server Environment for developer/engineering testing
  • Install and Configure Windows 2003 Server, Exchange 2003, SMS 2003 Server and SQL 2000 Server for enterprise systems management. Configuring Distribution points, Site system backup, Rolled out and deployed security patches and MSI software packages
  • Installed, configured and managing Active-Passive Failover based Clustered Exchange server 2003 integrated wif Active Directory 2003.
  • SharePoint installation; including setup of teh Shared Services Provider (SSP), creation of Sites and workspaces, management of users and configuration of teh server or farm using teh Central Administration tools, management of permissions for users and groups,
  • Installation and configuration of teh IIS for integration wif SharePoint.
  • Designed, built, and tested Clustered ASP Exchange 2003 environment consisting of multiple servers, multiple domains, and delegated authority wifin Active Directory
  • Installing, maintaining and administration IIS 5.0 and IIS 6.0 web servers, including Virtual Directories, FP Extensions, Permissions, Applications, security.
  • Created and tested an upgrade path from Exchange 2000 to Exchange 2003 using teh ADC and ADMT in a simulated 5,000 seat user environment.
  • Virtual integration to both VmWare ESX and Microsoft Virtual Server 2005
  • Implement Audit Policy, Security policies and managed Network/User environment using Group Policy Build, configure, and maintain Compaq, IBM Servers and implemented fault-tolerant technology (RAID, mirroring)
  • Exchange 2000 Installation & Administration HP Openview Network Node Manager, created a customized series of maps to help centrally manage a 5000-seat network wif 85 routers, which was distributed across states; In addition, create a web-enabled reporting capability, which allow management to use teh contents of all maps in a browser-based context
  • Exchange archiving solution. Researched and evaluated several archiving products (Veritas/KVS Enterprise Vault, Zantaz EAS, EMC/Legato EmailXtender, OpenText/IXOS LiveLink, CommVault Data Archiver, Mimosa NearPoint, HP RISS). Extensively worked wif vendors on technical discussions and specifications, reference calls etc. Finalized group recommendations for teh archiving solution in teh design document.
  • Successfully implemented teh design and deployment of Microsoft SMS theirby providing Remote management tools for managing workstations and servers.
  • Windows NT, 2000 2003 Client/Server- Experience wif User Manager for Domains, Event Viewer, Server Manager, Network Monitor, Performance Monitor, Compaq Insight Manager, SQL 7 Client Configuration, SNMP, TechNet, SNA
  • Architected, designed, supported, and maintained Microsoft SMS 2003 software distribution, hardware and software inventory environment for teh enterprise including wise packaging, QA, and production


Network Administrator


  • Installed, configured, maintained and migration from a Novell 4.1environment to a Windows 2000 Server /Exchange Server 2000/Active Directory environment; Migrated 300+ users from Novell domain to a native Windows 2000 domain environment
  • Managed all Exchange 2000 activities for 5 Exchange servers at all 10 locations across teh United States; Participated in defining roles for administration and maintenance of all servers.
  • Performed hardware upgrades, computer builds, hardware swaps, operating system installs and upgrades including Windows NT Server, Windows NT Workstation, Windows200 Professional, XP and Server, and Advanced Server.
  • Installed, configured and administered a broad range of Cisco products (800, 1600, 1700, 2600, 3600, and 7000 routers; Cat2900, Cat4000, Cat5000, Cat6000, switches
  • Assisted in teh installation and setup of a secure, web server (IIS 5.0) and SQL server database (7.0) for Sales forecasting intranet site; Provided SQL consulting support to web application and database developers.
  • Design and Implemented 15 Microsoft Cluster Server for Exchange and SQL application and Databases wif Active-Passive fail over Capability. One of them configured on Windows 2000 Advanced Server and other was on Windows NT 4.0 Server Enterprise Edition.
  • Installed and configured WINS, DHCP and SQL Server. Installed and configured hardware RAID controllers on 5 servers. Used Microsoft Network Monitor (Sniffer) to locate problems on teh network
  • Configured, deployed, and managed over 100 applications wif Zen Works and Conceptualized and directed NDS Design for Novell Zen Works implementation
  • Used Norton Ghost Images to install workstations and NT Servers 4.0/2000; Created New Images according to development and Production standards for desktops and notebooks
  • Responsible for administration of two application servers using SQL 6.5 and 7.0 DBs
  • Installed, configured, and maintained Watch guard Firebox firewall and hardware VPN; Assisted internal and external customers in setting up both hardware and software VPN tunnels using Microsoft IPSEC VPN software, and/or Watch guard SOHO/tc workgroup DSL router
  • Team lead in rollout completion of 150 Windows 2000 and XP workstations/laptops, upgraded from Windows 95, NT and 98
  • Additional responsibilities included all other aspects of computer maintenance, including administrative scripting, software installation and maintenance, network cabling, server maintenance, information backup and storage, help-desk duties, telecommunications issues, and disaster recovery planning, implementation, and testing
  • Glodmine 5.0 wif Glod Sync database administrator, including synchronizing laptops wif teh database

Confidential, Windsor, CT

Senior System Engineer


  • Integrated and implemented computer hardware, operating systems, applications, and Novell Netware and Windows NT files servers; Participated in converting 700 IBM ThinkPad laptop and Compaq desktop form Windows 95, Windows NT to Windows 98, Windows 2000 and Windows XP Professional
  • Responsibility for legacy Novell system, keeping them operational and integrating them into Windows NT environment; VPN, caching, remote access and 802.11 wireless LAN product evaluations
  • Administered Lotus Notes 4.6 for 2000 clients on Windows NT4.0 clustered servers; Solved Lotus Notes and Windows NT server performance and stability issues; Assisted wif planning a Notes/Win NT rollout to 700 users; Developed company computer use policies
  • Designed and deployed ZenWorks for Servers and ZenWorks for Desktops for thousands of users spread over 25 sites; Upgrade of multiple client organizations to NetWare 5 and GroupWise 5
  • Designed, Deployed, and Administered Windows 2000 Active Directory
  • Responsible for working wif Desktop Support team to ensure proper attention is given to teh diverse IT needs of over 700 users and 1000 computers in general business, Engineering, Marketing, and Desktop Publishing applications; Successfully implemented internal customer focused self-managed teams
  • Designed and installed infrastructure for an Application Service Provider using Cisco PIX 515 firewall, Cisco 3030 VPN Concentrator, and Cisco VPN Concentrator Client software; Wrote several batch files to automate processes in Windows NT
  • Integrated/Packaged software for SMS distribution to over 700 clients, using WISE Install Master 8.x. Created custom scripting solutions and custom developed applications using WISE, WinBatch, and SMS Installer
  • Assisted teh PC technical staff wif troubleshooting and repair of escalating PC hardware, operating systems and application, software and peripherals, Laser Jet inkjet printer’s problems
  • Worked as a LAN/WAN Engineer wif extensive experience in teh design, implementation, Administration and support of Windows NT and Novell networks
  • Led and evaluated teh performance of four technicians; Planned, guided, and executed team projects and responsibilities

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