SUMMARY

• Over 7 Years of experience in Application Packaging, Application Testing, Distribution and Application Virtualization.
• Demonstrate an understanding of the application development lifecycle. Familiarity with SDLC (Systems Development Life Cycle) standards.
• Expertise in Windows Installer technology, Wise Package Studio 8.0/7.0, Admin Studio Install Shield 14, Application virtualization using APP - V 4.6, 5.0 Beta, IEM IBM End Point Manager.
• Experience in creating and working on MST Transforms, MSP Patches and MSM Merge Modules for use with MSIs.
• Packaging and re-packaging MSIs for heavily locked-down environments.
• Experience in SCCM Administration and MSI Packaging. Created Active directory groups for the packages. And group policy object (GPO) deployments. Interface with end-user and application tester to troubleshoot and debug application configuration and deployment issues.
• In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
• Worked with SCCM to create collections, packages, advertisements and deployed software packages. Has customized the applications and automated all SCCM Console activities using VB Script and PowerShell 4.0.
• Managing all aspects of SCCM OSD changes, utilizing 10 different Task Sequence models including LTI and ZTI.
• Configured for windows 10, Windows 8.1 and Windows 7 Operating System Deployment (OSD).
• Experience with modifying and testing Group Policy modifications for OS based configurations.
• Responsible to transfer customer profile information from Windows 7 to Windows 10 by using User state migration tool (USMT).
• Migration from SCCM 2007 to SCCM 2012, and Current Branch. Migration Windows 7 to Windows 10.
• Good Working knowledge with Microsoft Office Communicator Lotus Notes 8.5. Experience in working with Remote machines and Virtual machines. Has used SCVMM for rebuilding VM machines.
• Assist in Microsoft patching strategy for desktops and servers.
• Full understanding of downloading and deploying Microsoft patches using Windows Server Update Service (WSUS) within SCCM.

TECHNICAL SKILLS

Operating System Environments: Windows NT, Windows Server, XP, Vista, Win 7, Ubuntu and UNIX

Database Management Systems: MS Access, Microsoft SQL Server, Oracle 8i/9i/10g

Virtualization Tools: Norton Ghost, Microsoft Virtual PC 2004, VMware 7.0 and Hyper V

Web Designing Tools: Adobe Creative Suite 4, CSS, HTML, Adobe Photoshop cs3/cs4/cs4 Extended.

Packaging Tools: Wise Package Studio 4.x/5.x/6x/7.0, 8.0, InstallShield, Flexera AdminStudio 2012 SP1, Microsoft Application Virtualization, Wise SMS Installer, SCCM 2012, LDAP and VMware ThinApp

Deployment Tools: SMS 2003, SCCM 2007, SCCM 2012 Altiris, Citrix technologies Flexera, Active Directory Administrative Center, APP-V.

Troubleshooting Tools: Beyond Compare, Picture Taker, ExamDiff, FileMon and RegMon

Scripting Languages: PowerShell, Wise Script, VB Script, Shell scripting and Auto IT

PROFESSIONAL EXPERIENCE

Sr. SCCM Engineer

Confidential, Austin, TX

Responsibilities:

• Worked on environment migrating from Windows 7 to Windows 10, building and testing packages in Windows 10 environment using SCCM 1706.
• Created and tested different OSD scenarios and piloted to large volume migration.
• Created OSD in SCCM 1706 to test CM Profiles in test environment.
• Developed an OS deployment task sequence to assist with the upgrade of branch servers from Server 2003 to Server 2008 R2.
• Migration of environment from a SCCM 2012 R2 Sp1 site to a SCCM 1706 site in a new Active Directory forest.
• Troubleshoot and resolve SCCM management point policy issues and package/program deployment failures.
• Designed and documented Asset Intelligence, Software Inventory, and Hardware Inventory configuration for SCCM 1706 implementation.
• Design, implement and manage complex SCCM 1706 and Windows 10 Desktop solutions.
• Created MSTs for both the in-house applications and vendor MSIs to modify and package them as per the organizations packaging procedure manual.
• Experience with Office 365, Exchange 2016 and migration experience to Office 365 preferred.
• Used PowerShell Scripts for application custom installations/uninstallations.
• Created and deployed custom scripts to be used in upgrade and deployment of software through GPO and SCCM.
• Performed Microsoft SCCM 1706 troubleshooting, installation of applications, backup, recovery & disaster recovery.
• Installed OS, patches and security policies through SCCM 1706.
• Designed, implemented and documented WSUS/SUP solution for Microsoft Security patch compliance.
• Created Automatic Deployment Rules for Software update management using SCCM 1706.
• Executed and Examined SCCM/SQL Reports.
• Created and modified reporting analytics designed to monitor and measure the success of software deployments.
• Creating custom reports with SQL Service Reporting Services in SCCM 1706.
• Responsible for troubleshooting and maintaining overall client and server health for entire SCCM infrastructure.
• Familiarity and understanding of Active Directory, Windows GPO, WINS, DNS, DHCP, and TCP/IP and commands.
• Administrated Microsoft SCCM 1706 environment, including creating or editing security groups, application deployments, patch management, general troubleshooting, log analysis, upgrade and recommendations on current infrastructure.

Environment: AdminStudio, Install Shield, Windows 10, Windows 7, SCCM 1706, PowerShell, VBScript, MDT 2012, Active Directory, GPO, SQL Reporting Builder, WSUS.

SCCM Engineer

Confidential, Tampa, FL

Responsibilities:

• Experience with Microsoft Windows 7 to Windows 10 and Windows 10 package migration.
• Repackaging of legacy application with Wise Studio and Flexera Admin Studio.
• Worked with Flexera Admin Studio to repackage various applications and build MSI packages and Transforms MST and Patches MSP.
• Package Validation and Conflict Management resolution for clean packages.
• Used VB script extensively to write custom actions in MSI and shell scripting when needed.
• Worked on virtualizing the applications using App V and publishing them to users using SCCM.
• Virtualization and troubleshooting of application installations using App-V Sequencer.
• Expertise in upgrading SCCM 2012 to SCCM 1602.
• Troubleshoot and resolve SCCM management point policy issues and package or the program deployment failures.
• Deployed multiple Cumulative Updates and a Service pack update to SCCM to stay current with latest Microsoft releases.
• Expertise in troubleshooting packaging and deployment issues while maintaining clear communication with the leadership team.
• Perform necessary change and release management tasks for all production updates.
• Create security packages monthly for core image application such as Microsoft, Firefox, and Acrobat and patch the machines.
• Provide custom SCCM reports and queries.
• Creating custom reports utilizing the SCCM DB using custom SQL queries and SQL Reporting Services.
• Solve application problems and gather information through courteous communication with the vendors and end-users and document packaging testing plans and results in detail.

Environment: SCCM 1602, Windows 10, Windows 7, App-V 5.0/4.6, Install Shield, AdminStudio 11.5, Windows Installer.

SCCM Engineer - Application Packager

Confidential, Birmingham, AL

Responsibilities:

• Gathers technical information from the client and checks whether it is a genuine source file with all the requirements.
• Identifies whether the given source file is a legacy software or a windows installer file.
• Converts .exe file to the .msi file using the Repackager from the Admin studio packaging tool.
• Used VMware and Hyper V to virtualize the output files to check the accessibility and compatibility with different operating systems.
• Used Environmental variables where required to avoid hard coded paths during the creation of custom scripts.
• Created snapshots in the Virtual machines to jump between the restoring points during several phases of user accessibility test.
• Created Windows Installer (MSI) packages and Windows Installer Transforms (MST) for customizing and rationalizing MSI's using InstallShield.
• Additionally, created Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement.
• Converts .msi to .mst (windows installer transforms) to make changes as per requested by the end user.
• Used an in-built tool -tuner in the adminStudio to covert the .msi files to the .mst files.
• Extensively worked with the command line prompts to manually or automatically install the final rollout packages for performing the user accessibility tests.
• Followed many enterprise standards and best practices throughout the process of creating, editing and updating the packages to make them compatible with the operating systems at the enterprise level.
• Creates custom actions like creating files, folders, shortcuts as well as importing registry files and INI files.
• Used SCCM to deploy the application first to the UAT environment and then to the Production environment.
• Write Documentation for packages (.MSI application) and Responsible for building SCCM server.
• Created reference Images and deployed to workstations using SCCM OSD.
• Performed QA tests for the applications in production, worked as a primary interface with the business users and passed the application through User Acceptance phase.
• Made Quality Assurance test documentation based on the requirements of the company and performed the testing to make sure the quality of packing is maintained.
• Worked with Software analysts to customize applications and installation experience.

Environment: Windows XP, Windows 7, LANdesk, Admin Studio, Install Shield, SCCM 2007.

Windows Engineer

Confidential

Responsibilities:

• Deployment and configuration of MS Office 2000.
• Participated in complete system builds, upgrades, migrations, code deployments and patch management.
• Build Windows Server 2008 on standalone and blade servers based on application design.
• VMware Repackaging environment.
• Implemented and revised standards for packaging and administered support as required.
• Responsible for the evaluation and recommendation of the new hardware and software.
• Repackaged various applications per specs provided by client to Windows XP desktop environment.
• Analyze performance of the system and ensure the performance objective and availability of the requirements.
• Administered change management related to server upgrades and software installation.
• Configured Server Core; configured networking; security and system settings on Server Core.
• Add/remove server roles and features; configured AD Domain Services roles configured network infrastructure roles; configured file and print services.
• Configured automatic updates for network clients by using Group Policy.
• Provided end user support for Windows 7, MS Office 2003 and other desktop software.
• Administered change management related to server upgrades and software installation.

Environment: Windows 7, MS Office 2003, Windows Server 2008 R2, Windows 2003 Server.