SUMMARY

• 3+ years of experience in JIRA Administration, System admin, analysis, design, development, Project management, Agile methodologies, Collaboration tools, Continuous integration, Crucible, and confluence pages development.
• Planning, and managing documentation projects for product releases.
• Experience to administer Software Planner ALM for requirements management.
• Experience with developing high level Design documents and participating in design reviews.
• Experience providing training to development teams on how to track, plan and analyze using JIRA.
• Conducted trainings for teams on team collaboration and effective use of confluence.
• Preparing documentation plan, estimating work, and assigning work to the team.
• Coordinating and tracking all projects for seamless releases using Project Management System JIRA, Source Code Management System SVN and Document Management System SharePoint
• Experience in execution of Functional Testing, Regression Testing, System Testing, Integration Testing, and User Acceptance Testing and related test methodologies.
• Experience with Jira 6.x and 7.x environments
• Expert in using creating stories and reports like JIRA, Mantis, Snagit and Camtasia.
• Working with Project Management Team Foundation Server, SharePoint, Microsoft Project, and JIRA and source code version control SVN environment.
• Mentor, coordinator and leadership roles in creation and execution of Software implementation
• Extensively worked in Scrum environment with active involvement in daily meetings.
• Test applications in Agile and Waterfall development process.
• Expert in developing various test plans and test cases from user stories.
• Actively participated in Scrum meetings, reviews, and developed test scenarios.
• Good knowledge of QA methodologies and process.
• Interact with business analysts and software developers for bug reviews and participated in QA meetings.
• Assisted Scrum team in preparing the Sprint backlog.
• Demonstrated abilities with scripting languages, setting up testing environments, creating test suites, and working with databases.
• Complete Application Lifecycle Management for Atlassian Software Tools which comprise mainly of Confluence which is for project collaboration and JIRA which is for issue tracking and other code review and repository management tools.
• As system administrators, I do tools while monitoring and optimizing their performance.
• Appfire is the Platinum Service Provider for Atlassian Software which performs installation, maintenance, upgrades and support tasks for diverse companies and organizations we also perform customizations and Add - on Development to tailor the needs of the client.
• Apart from these we also perform many R&D operations for Atlassian tool integrations as per requirement.
• Willing to relocate: Anywhere Authorized to work in the US for any employer

TECHNICAL SKILLS

TOOLS: & LANGUAGES: JIRA, Confluence, Axios Assys, Ant

WEB/APPLICATION SERVERS: Web Logic, IIS, Web Sphere, JBoss, and Apache Tomcat

Operating Systems: Windows, Windows Server (2008, 2012), Linux, Solaris

Databases: Oracle 10g,11i, MS-Access, SQl Server and MySQL

PROFESSIONAL EXPERIENCE

Confidential

JIRA Admin

Responsibilities:

• Expertise in upgrading and migrating Jira from version 6.2.4 to version 7.2.8 by implementing incremental upgrade due to major changes in Jira 7 functionality.
• Upgraded Confluence from version 5.7.5 to 6.8.1 and 6.8.1 to 6.9.
• Monitored Jira and Confluence to make sure all Atlassian tools are up and running all the time.
• Provided on call support after hours to resolve issues reported by users.
• Managing and checking the overall server health and functionality.
• Monitoring JIRA disk space usage.
• Analyzing and reporting upon JIRA usage and activity.
• Supporting network load balancing needs and ensuring its correct operation GLB/LLB
• Regular review, clean-up, management and configuration of JIRA accounts and work closely with the different teams like LDAP, Network, and Infrastructure.
• Serve as a technical advisor and the primary implementer for new capabilities in JIRA.
• Create team specific Agile process flow in JIRA to move tasks from one activity to another
• Installation and configuration of continuous Integration servers.
• Implementing file sharing on the network by configuring NFS and AutoFS on the system to share essential resources.
• Server prebuild recommendations, Post build maintenance and server hardening.
• NFS server setup and Storage based solution configuration for IDC environment.
• Create customized dashboards for teams.
• Developing confluence pages.
• Provide support for the application and infrastructure including troubleshooting, performance tuning.
• Integrate User with Microsoft Active Directory.
• Integrate with Crucible.

Confidential

System Administrator

Responsibilities:

• Worked on installation, configuration, and administration of CentOS 5.x, RHEL 5.x, Windows Server 2008-R2 and SUSE Linux.
• Yum configuration & package installation through YUM.
• Involved in configuring and deploying of iSCSI server and Client.
• Installed, Configured, and maintained DHCP, DNS, SFTP, AD, LDAP, NFS, FTP, HTTP, NTP & SAMBA servers.
• Worked on AD-integrated authentication and worked on Storage setups, RAID storage,system backup design and disaster recovery.
• Involved in creating and deploying LVM, resizing the logical volume and volume group and Used Logical Volume Manager for the management of Volumes including creation of physical and logical volumes on Linux.
• Involved in adding new disks, formatting, partitioning, disk space allocation, monitoringsystem performance,systemtuning, and crash recovery issues.
• IP bonding for load balancing and failover, Firewall, SELINUX.
• Involved in developing custom scripts using Shell (bash, ksh) to automate.
• Involved in good production support of Apache and JBoss including installation, configuration, management, and troubleshooting. Installation and monitoring of Veritas Volume Manager, Veritas NetBackup, and Veritas Cluster Server on SAN Environment.
• Worked on creation of User accounts, Mail account, groups, printer etc.
• Worked on Periodic checks of production and development systems: CPU utilization, memory profiles, disk utilization, network connectivity,systemlog files, etc.
• Used Heartbeat clustering for high availability in Apache.
• Worked on Installation and configuration of ESXi 5.0, 5.1 Servers on Blade servers.
• Worked on configuring Vcenter Server 5.0, 5.1 in production environment and created many cluster and enabling HA and DRS for Load balancing and High Availability. Worked on Migration concepts like vMotion, svMotion and cold migration.
• Performed physical to virtual (P2V) and virtual to virtual (V2V) migrations for approximately 50 physical servers utilizing VMware Converter.