SUMMARY:

• 7 years of IT experience on Windows/Citrix Platform
• Installing and tuning XenApp and XenDesktop wrote Citrix initial run\IMA policy Scripts along with Group policy implementation on Citrix Application server
• Migrating applications from MetaFrame Server and Presentation Server 4\4.5 to XenApp 6\6.5 and XenDesktop 7 apps; and Migrating Virtualized VDI servers and desktop from Windows 2003 to Server 2008 and Windows 7 in Provisioning Server. Also building VDI solution using windows server 2012/2016 and XenApp/XenDesktop 7.x
• Install, configure VMware ESX, ESXi, vSphere 4 and vSphere 5 environments with Virtual Center management, Lab Manager, Consolidated Backup, DRS, HA, DPM, vMotion, VMware Data Recovery, VMware Site Recovery Manager (SRM), vCenter Operations Manager, Horizon Workspace, Horizon Mirage, ThinApp and VMware View desktop virtualization infrastructure (VDI).
• Build, configure and deploy VMs and templates in Vmware. Completed Physical - to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows NT, 2000, 2003, 2008, 2012 and 2016
• Installing the Web Interface and Creating Sites; Configured Citrix Secure Gateway and Access Gateway to enable NAT Firewall for external users; Configuring Authentication, workspace Control and Client Deployment
• Performing UAT of the applications. Publishing Applications, Desktops and Content. Assigning published resources to users. Assign published applications and desktops to servers. Disabling and hiding published resources.
• Monitoring applications, devices, sessions, license usage, and the network in real time, quickly analyze, resolve, and proactively prevent problems using Director andEdge sight.
• Installing, configuring, and administering user profiles using Citrix Profile management
• Installing, configuring, and administering Edge Sight for Load Testing to test load and performance of XenApp environments
• Installing the Clients for Win32 - Web, PNA and PN, manually and using Active Directory.
• Configuring ICA Sessions for Improved Performance over slow networks by enabling Speed Screen technologies.
• Configuring Data Collectors, Connection Limits, ICA-Keep Alive settings, ICA settings and Optimizing CPU Utilization and Virtual Memory Utilization.
• Viewing published application usage and resource counters. Implement published application connection controls and resource limits
• Configuring and Managing Load Evaluators. Applying Default, Advanced Load Evaluators. Creating custom load evaluators.
• Configuring Printers and printer policies for Users. Assigning Network Printers to Users with Session Printers Policies. Managing Print Drivers by replicating print rivers and by using Universal Driver Printing policies.
• Securing Access to Published Resources. Securing Access with ICA Encryption and with Citrix SSL Relay. Installing and Configuring Secure Gateway for Web Interface.
• Configuring Server Settings, DMZ Settings. Client-Side Proxy Settings, Client Connection Settings and Program Neighborhood Agent.

TECHNICAL SKILLS:

Operating Systems: Windows Server / 2003/2008/2008 R2, 2012, 2016 Windows 7/8/10, Apple Mac OS. Windows Server 2008 R2 planning & implementation, troubleshooting and maintenance.

Workstation Apps: Microsoft Office 2003/2007/2010 , Outlook 2003/2007/2010 , VMware workstation 5.0/6.0

Virtualization/Cloud: Citrix XenApp 6.0/6.5/7.x, XenDesktop 5.6/7.x, Presentation Server 4.0/4.5, PVS 6.1/7.1/7.6, NetScaler/SDX (10.5,11.0), User Profile Management, Appsense Environment Management, Application Management, Performance Management, Personalization. Microsoft App-V, Hypervisor VmWare, Citrix XenServer, Storefront, Web Interface, AWS EC2.

WORK EXPERIENCE:

Confidential

Citrix Engineer

Responsibilities:

• Deployed XenApp/XenDesktop for Remote Access Solution
• Major Infrastructure components Citrix XenApp 7.x/6.5/6.0, XenDesktop 7.x, PVS 6.1/7.6, Store Front, Appsense (Management/Personalization). All hosted on VmWare.
• Updated vDisks on a regular basis and promoted the images.
• Resolved major outage issues multiple times
• Day to Day Administration.
• Analyzed client’s environment, existing infrastructure and proposed a solution.
• Deployed different farms for different verticals according to the business requirements.
• Assessed the possible scope for virtualization and planned the virtualization.
• Configured template for XenApp 6.5
• Configured printers on Citrix servers.
• Configured Citrix policies and configured load evaluator.
• Migrated 6.0 to 7.x
• User base was Thin clients (Microsoft Embedded Windows).
• Troubleshoot DNS, DHCP, and AD issues
• Responded to incidents reported through Remedy
• Provided technical consultation on current and proposed Citrix-based systems
• Worked with WYSE thin clients Windows 7 embedded
• Migrated Systems from XenDesktop 5.6 to XenDesktop 7.x
• Deployed Base Image for Win10
• Created GPOs for XenDesktop environment
• Experience with Amazon EC2 and IP networking.

Confidential, Tampa, FL

Systems Engineer

Responsibilities:

• Highly proficient in configuring and administrating of XenApp 6.5, XenApp 7.6, Citrix Access Gateway, NetScaler, Citrix Web Interface, Edge sight, Load Manager, Streaming Profiler.
• Experienced in enterprise application/infrastructure including design, configure, implement and document new server-based application and/or cloud services. Launch Citrix XenApp 6.5/7.6 Application packaging/deploying and provisioning.
• Experienced in implementing and managing theCitrixXenApp, XenDesktop 4, 5, 5.5, 5.6, 7, 7.1, 7.5, 7.6 NetScaler architecture including managing and creating the Delivery Groups, machine catalogs, andStorefront, applications, and users.
• Administrating the NetScaler -StoreFrontload balancing
• Manage core Citrix administration: - Farm management, troubleshooting, Disk space management, Citrix
• Patch management, Citrix print management, Load balancing, Citrix client, licensing, Console utilization and server management.
• Assisted clients with CreatingNetScalerPolicies as per client requirement. (Rewrite, Content Switching, Responder).
• Group Policy management using GPO Admin and administration of DNS and Active Directory (AD).
• Secure XenApp by configuring Access Gateway. Managing and monitoring Citrix Secure Gateway, STA and XML servers.
• Build, set up and configure VPX NetScaler' s and XenApp 7.6/7.8 Provisioned Citrix farms.
• Provide second and third level support for troubleshooting of user access, system availability and performance issues with Citrix and Enterprise applications.
• Worked with Citrix XenServer to identify the servers which have performance issues by analyzing through Edge sight XenApp summary report, XenApp device summary report and performance counter reports and resolved the performance issues by adding hardware resource to VM' s and migrating users according to the server load.
• Worked on Citrix patching deployment on different environment.
• Responsible for managing PVS 7.0 with a migration methodology plan for upgrade to 7.6, as well as managing XenApp 6.5 with web interface 5.4 with a methodology plan to upgrade toStoreFront3.0.
• Implement provisioning tools to schedule tasks for regular Citrix servers reboot.
• Perform Farm Health Checks, configure workstations printing capabilities and end user support.

Confidential

Citrix Engineer

Responsibilities:

• Analyzed client’s environment, existing infrastructure and proposed a solution.
• Deployed and configured Citrix Access Gateway to leverage connectivity for 20,000 external users.
• Deployed web interface/XenApp sites for thick, thin and mobile clients.
• Configured Citrix /TS license servers in enterprise.
• Deployed different farms for different verticals according to the business requirements.
• Assessed the possible scope for virtualization and planned the virtualization.
• Configured template for XenApp 6.5
• Configured provisioning server farm.
• Planned HA and DR for XenApp.
• Deployed DDC and provisioning services, as well as deployed VDI.
• Configured golden image for Windows 7 and optimized vDisks.
• Streamed application using Citrix profiler/App-V.
• Deployed Citrix clients with SCCM 2005 and GPO.
• Configured printers on Citrix servers.
• Configured Citrix policies and configured load evaluator.
• Migrated 4.5 farm to 6.5 farm
• Participated in the Load testing and Sanity testing.
• Analyzed the application candidates for Citrix environment.
• Documented the standard operational process for support groups.
• Documented play books for help desk.
• Attended and resolved escalated issues.
• Installed, troubleshot & addressed performance issues related to VM
• Made templates for different servers per business requirements.
• Monitored ESX hosts and resolved critical alerts reported.
• Installed Windows server 2008 R2 for different roles.

Confidential, Rockville, MD

Citrix Admin

Responsibilities:

• Citrix XenApp 65.6 migration planning, developing, testing and moving the migration process onto full-fledged production network.
• Maintenance and troubleshooting of Citrix Server farm running Physical Virtual Windows 2003 servers
• XenApp 5.6 on Win2008 for production and test environment.
• Managing of Citrix XenApp 5.6 Farm using Citrix Management Console (Server Management, Publishing, and Managing of Applications.
• Managing Citrix core infrastructure including Web, app, SQL and Citrix servers. Maintain Citrix Datastore, license servers, and Zone Data Collectors and Edge sight.
• Installation of applications on Citrix servers. Respond and resolve to monitoring alerts escalated to the team and Support Client applications installed on Citrix XenApp Servers.
• Configure applications on Citrix Presentation and XenApp servers.
• Provisioning new physical virtual servers and installing Citrix on them for expansion of Citrix farms.
• Experience in Active Directory, GPOs, DNS, DHCP, File Print Server.
• Implemented 2003 Active Directory managed DNS servers, DHCP servers, Citrix servers and Exchange servers.
• Maintained user account information in Active Directory; assigning application access, ensuring security, and maintaining Active Directory configurations
• Power shell scripting and making things automated for Email servers - Office 365 and Exchange 2010
• Handling Citrix presentation/XenApp Server Migrations Consolidations.
• Responsible for installing configuring and troubleshooting on 2008 R2 servers using enterprise standards.
• Responsible for administering and supporting Citrix server environment on Windows Server 2003/2008.
• Administering production servers/network infrastructure that includes Windows Administration of Domain
• Controllers, Migration Activities, IIS Web Servers (HTTP/S, FTP and SFTP), File and print Servers and Terminal Servers on Windows 2003/2008/2008 R2.
• Responsible for production support of Active directory (AD), GPO, Domain users, Users and groups and given appropriate permissions, shares and privilege to access LAN and Domain environment.
• Configure and maintain/patch/backupWindows2K/2003 File servers, Application/Web application Servers-Exchange, SQL server in Microsoft Cluster environment, IIS, Maintain/configure Active Directory with DNS integrated with DHCP installation.

Confidential, Longmont, CO

Systems Engineer

Responsibilities:

• Managed a team of 5 Engineers and ensures Daily progress of System and Data projects are reported to Project and Program Manager.
• Responsible for Terminal server builds and Citrix XenApp server deployments in both Physical and virtual environments
• Certify home grown and third-party applications to run in windows Terminal server environment
• Supporting in-house application management in Citrix environment through Citrix Streaming.
• Implement Citrix Rollup Pack and Feature packs as per Citrix recommendation.
• Trouble shoot various issues related to Citrix resource manager, Printers etc.
• Monitored Citrix server health by using Citrix Edge Sight.
• Performed Citrix Farm and server health checks on regular basis
• Developed Virtual apps for in-house client server applications through Citrix Streaming profiler 6.5/6.0/5.2.
• Provided 24/7 Production support for Citrix environment.
• Configured WYSE Terminals to provide thin client solution to Business users.
• Performed scripting through VBS, CMD.
• Built and Configures HP SAN environment
• Managed all system environments including VMWare and Virtualization, Presentation Server 4.0, Citrix, Linux, and Windows
• Secured entire environment using DISA STIG Gold Disk, Retina and Nessus Scans

Confidential

Systems Engineer

Responsibilities:

• Configuration, operation and troubleshooting of BGP, OSPF, EIGRP, RIP routing protocol in Cisco Routers & L3 Switches.
• Configuration of Printer, Modem, Scanner.
• Configuration of Domain Naming Server (DNS)
• Configuration of Dynamic Host Configuration Protocol.
• Configuration and Managing Remote Installation Service(RIS)
• Configuring New WAN links and Monitor Network Performance
• Installation of Operating Systems Win98, Win XP, Win NT, win 2000, Win 2003 etc.
• Install and maintain of Hardware, Operating System
• Monitor Routers and Internet Connectivity
• Implement network monitoring tool for monitoring servers, routers other network resources
• Adding and deleting users and granting user level
• Responsible for ensuring each reported problem is resolved in timely manner
• System Troubleshooting in case of a failure and maintain server uptime above 99.99%.