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Identity And Access Management Engineer Resume

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Malvern, PA

TECHNICAL COMPETENCIES:

Active Directory, Microsoft Exchange, SailPoint IdentityIQ, Microsoft Office 365 Admin, Microsoft Azure MFA, Lotus Notes Domino Administrator, Softerra LDAP Administrator, Symantec VIP MFA, Microsoft Management Console, CA Identity Manager, RBAC, Logical Access Control, Hyena, SharePoint, Workday, Windows (7,8,10), Mac OS X, iOS, UNIX

RELEVANT EXPERIENCE:

Confidential, Malvern, PA

Identity and Access Management Engineer

Responsibilities:

  • Complete access security requests to grant, update or remove user and systems access
  • Analyze the security impact of each request, identify approvals needed and determine the appropriate approach to complete the request
  • Resolve Tier 2 and 3 technical issues to determine root cause and implement corrective action
  • Act as Project Manager for reorganization projects to reconfigure cost center, job profile, and selectable access

Confidential, Newark, DE

Security Access Services Administrator

Responsibilities:

  • Provided Tier 2 and 3 User Provisioning and Identity Management support in a hybrid environment integrating Office 365, Enterprise Active Directory, and Lotus Notes
  • Experience with SailPoint IdentityIQ administration and the configuration of connectors
  • Developed and maintained technical documentation for administrator processes
  • Performed weekly and monthly audits for service tracking/billing and elevated, privileged access review

User Provisioning Administrator

Confidential

Responsibilities:

  • Provisioned users in Active Directory (AD), Exchange Management Console (EMC), and LDAP in large (10,000+) and small client environments
  • Supported company - wide migration from Lotus Notes to Outlook and Office 365 by designing and implementing processes, documentation, and end-user communication for administrators
  • Managed licensing and Microsoft Azure multi-factor authentication (MFA) for Office 365 to support Outlook, Skype for Business, SharePoint, and Teams
  • Assisted end-users with mobile device configuration for new authentication protocols implemented prior to and during migration
  • Communicated technical information to non-technical clients

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