SUMMARY:

• Over 8 years of experience in Citrix, VMware virtualization and Windows System Administration.
• An expert in IT environment over architect, implement, and Support VMware Virtualized computing and Microsoft Windows environments
• Skilled at administering and installing Windows, Citrix PS, XenApp and XenDesktop.
• Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; WINS; and DNS.
• Excellent command of running projects employing industry standard project management techniques.
• Installed and maintained Citrix Presentation Servers and XenApp servers wif up - to-date latest rollup hot fix and service packs for Windows Servers.
• Experience wif enterprise backup systems and disaster recovery operations; familiarity wif SAN technologies; solid understanding of VSphere.
• Experience on Splunk, McAfee, LogicMonitor, LANDesk, CarbonBlack, Service Now
• Expertise wif IP sub-netting, VLANs, Load Balancing, and High Availability (HA) architectures
• Performance monitoring, Error logging, Diagnostics, Fine-tuning and Backup management
• Configured Citrix Terminal Server and Microsoft Hyper V.
• Experience in the V2V and P2V migration of Physical servers to VMware ESX hosts.
• Experienced in ESX Architecture, guest OS installation, setting up of VM priorities, Cloning, Templates, and Snapshots.
• Experienced in resource management framework, creating resource pools, adding the VMs into resource pools.
• Managed VMware ESX and wif Virtual Center server for managing multiple ESX servers.
• Motivated, enthusiastic, and pro-active System/Network Administrator wif an excellent 'can-do' attitude. Expert in Windows Server System Administration skills.
• Experience in Networking and Security Configurations on ESX/ESXi Host.
• Experience in Dell Wyse Thin Client, Updating policies for Different windows version
• Experience in maintaining and deploying RSA-SecureID Software Token/FOB
• Extensive knowledge in advance features of VMware VMotion, SVMotion, HA and DRS including vSphere Update Manager, VMware Data Recovery, vCenter Lab Manager and vCenter Orchestrator.
• Experience in iSCSI SAN, NAS, NFS storage and RAID (0, 1, 3, 10, 01, and 5) concepts.
• Extensive understanding of networking concepts, (IE. Configuration of networks, router configuration and wireless security, TCP/IP, VPN, Content Filtering, VLANs, and routing in LAN/WAN, Ethernet Port, Patch Panel and wireless networks.)
• Excellent understanding of networking fundamentals and network security.
• Experienced in installation, configuration, design and ongoing maintenance of Cisco router and switches.
• Experience in Microsoft Office Suite, Open Office, Visio, Outlook, Printing, and Windows networking.
• Experience wif 32 bits/64 bits X86 server products of HP, IBM, and Dell.
• Familiar wif Data Center/Server Farm environment like Servers deployment, Cabling and labeling maintaining AC cooling, Environmental Sensing Devices, power and UPS monitoring.
• Strong communication and people skills, both written and verbal. Able to assess and resolve client issues quickly. A proven record of reliability, the ability to perform under time constraints, and good judgment under pressure.
• Ability to maintain a reliable and methodical approach to support and Documentation. Quick learner, highly motivated team player wif excellent organizational and analytical skills.

TECHNICAL SKILLS:

Citrix: Application Virtualization (XenApp), Server Virtualization (XenServer), Desktop Virtualization (XenDesktop), XenServer 5.x, XenDesktop 4/5, 7.x, Branch Repeater and Access Gateway (CAG), Web Interface, Secure Gateway (CSG), Edgesight and Resource Management Services (RMS).

VMware: VMware VI 3.5, VSphere 4.1, 5.1 suites, ESX Server 3.x 4.x, ESXi 3.x, 4.x, and 5.x,6.x VMware Virtual Center Server 4.x, 5.x, 6.0, VMware DRS, HA and FT, VMware Capacity Planner, VMware vCenter Converter 4.x, VMware vSphere Update Manager 5.x, VMware vCenter Lab Manager 3.0.x, VCB, Unitrend Cloud storage, VMware Consolidated Backup 1.1.x.

Desktop Application: Microsoft Office, Outlook, VMware Workstation 6.x, 7.x, 8.x, and 9.x, 10.x, 11.x

Hardware: Dell Servers 1950, 2950, 6950, HP Thin Client t5530, HP DL380 G3,G5 and G7, HP blade Enclosure C3000 and C7000 WYSE VL10 and VL9, Network Interface Card, Multi Serial Port Adapter, Printers, Hard drive and Floppy drive, Hubs, Cisco Catalyst and Nexus switches and Routers and DSL Modems, Dell EMC VxRail Hyper-conversed

Operating Systems: DOS, Windows 2000 Server, Windows Server 2003, Windows NT 4 Server, Windows Server 2008 R2, 2012, Windows XP/Vista/Windows 7/Windows 8/Windows 10

Microsoft: Windows R2, 2012 Terminal Services/Remote Desktop Services, Hyper-V, App-V, Active Directory and Group Policy Windows.

Networking: Network Design and Troubleshooting, LAN, WAN, Frame Relay, ATM, Wireless, SSL VPN, Switches, Routers, Hubs, Bridges, Repeaters, TCP/IP, IPX/SPX, Ethernet, Token Ring, SNMP, SNA, ICA, RDP, Hardware and Software Load Balancing, Network Sniffers, Packet Shaping and Acceleration.

PROFESSIONAL EXPERIENCE:

Confidential, Addison, TX

Citrix Engineer

Responsibilities:

• Managed the AD, Vsphere, XenDesktop Environment, Citrix servers, Carbon Black
• Created and updated templates of Virtual Machines and Deploying VMs through Templates
• Migrated XenDesktop environment from XenDesktop 7.6 to 7.11
• Migrated VM from Windows 7 and Windows 8 to Windows 10
• Migrated XenApp 6.5 to 7.6
• Owned Carbonblack, Decommissioning of VM’s, Cleaning up AD
• Performed monthly Audit of XenDesktop environment
• Co-owned RSA-Secure ID server and Maintained the user log-on
• Cleaned up the environment wif unused VM’s
• Created ISO to deploy Laptop/Surface pro/Desktop
• Migrated Office 2010 to office 2016 and Office 365
• Deployed machines Laptops, Surfaces pro, Desktops Via UEFI boot/Pixie Boot
• Tested and Deployed VM’s on Dell EMC VxRail Hyper-conversed
• VMware Deployment / End user support for 2000+ users: ESXi 5.5/6.0 and VCenter 5.5/6.0
• Supported Lync 2013, Skype for Business 2015 and 2016
• Configured, maintained and administrated of VMware Vsphere.
• Monitored Splunk for IP conflicts and VLAN out of allocated IP’s
• Monitored Logic Monitor for alerts on VM, SERVERS, DOMAIN Controllers, NAS, Internet Traffic
• Audited and Encrypted all laptops/surface pro which are on domain
• Monitored Splunk to Create a report why user ID was locked
• Monitored Splunk to Maintain Administrator privilege to user ID
• 24*7 on call, Disaster recovery testing, training of offshore technicians
• Supported 3,000 plus users
• Supported 100 plus in-house application on XenApp
• Ensured all 2300 VM’s are maintained and running successfully.
• Decreased user downtime by almost 95%.

Confidential, Milwaukee, WI

Sr. Citrix/ VMware Administrator

Responsibilities:

• Planned, configured, maintained and administrated of VMware ESX server, VMware virtual center, V-Motion, Storage Motion, HA and DRS, P2V, V2V and Troubleshooting.
• Designed a Citrix XenApp Farm of 350 virtual servers on XenServer using Citrix Provisioning service.
• Designed the Citrix architecture to deploy functionality to Client\'s user community, including Presentation Server and Access Manager. Work wif Citrix across varying versions (XenApp 6.0, 6.5, XenDesktop 7.0, 7.6 ).
• Implementation of major IS infrastructure changes, installations or upgrades related to Citrix and Terminal Services.
• Installed and administered Citrix products MetaFrame XPE and Pres. Server 3.0 and 4.0 such as Installation Management Services, Resources Management Services, Secure Gateway Services and Citrix Nfuse.
• Configured Citrix Resource Manager for monitoring of Citrix MetaFrame servers.
• Managed the AD, Exchange server, Citrix Farm, and other core business systems.
• Built Citrix Presentation Server Farms to provide access to the most critical company applications for remote users and installed, monitored, and configured Citrix Secure Access Gateways.
• Installed Citrix XenApp 6.5 on VMware Servers. Configuration of Citrix migration work 4.5 to 6.5, PVS 6.1.
• Configure and manage User, Group, Permission, Role, Resource pool on VMware Virtual center.
• Installed and configured ESXi 5.0, 5.1, 5.5 Servers on Blade Servers.
• Worked as an IIS Administrator.
• Deployed multiple website for the applications.
• Created clones and templates of Virtual Machines and Deploying VMs through Templates
• Created and Troubleshot Virtual Networks and vSwitches.
• Installation of ESX server and creation of VMs and install different guest OS.
• Pushed the Patches and Updates through VMware Update manager.
• Monitored ESX server alarms and acted on those incidents to resolve.
• Monitoring and managing performance of ESX servers and Virtual Machines.
• P2V conversions by using VMware Converter.
• Working on Migration concepts like Vmotion and cold migration.
• Creation of templates from VMs and Creation of VMs from templates.
• Connecting to ESX server by using putty and Web access.
• Working on networking concepts like creation VSwitches, different types of port groups, NIC's.
• Provision VMware Datastore's and configure storage for Virtual Machines.
• Created Root Cause Analysis (RCA) for any VM failures and for any server outages and server problems.
• Troubleshooted various issues related to Citrix resource manager, Printers etc.
• Monitored Citrix server's health by using Citrix Edge Sight.
• Performed Citrix Farm and server health checks on regular basis
• Developed Virtual apps for in-house client server applications through Citrix Streaming profiler 6.5/6.0/5.2.
• Provided 24/7 Production support for Citrix/ VMware environment.

Confidential, Tampa, FL

Citrix/ VMware Administrator

Responsibilities:

• Created Citrix Policies as per client requirement.
• Supported the multiple Wintel servers and MS SQL Server databases.
• Responsible for the delivery of the Technology support service of 350+ servers of XenApp 6.5 on Windows server 2008/2012. VMware Deployment / End user support for 3000+ users: ESXi 4.1/5.5 and VCenter 5.5.
• Installed Citrix XenApp 6.5 and 7.6 patches and Rollup packs on servers as and when recommended by Citrix.
• Deployed Web interface/XenApp sites for thick, thin and mobile clients.
• Configured Citrix /TS license servers in enterprise.
• Participated in complete system builds, upgrades, migrations and patch management.
• Patch Management of ESX Hosts using VMware Update Manager.
• Configured and troubleshooted the print and load managers on Citrix XenApp farms.
• Created Test Environment in Citrix for Production Team for testing their applications.
• Backed up the servers using Symantec Backup Exec backup and restoring the Backup when required.
• Analyzed existing customer environment and halping them in migrating to virtual environment using various VMware products like VMware converter / Physical 2 Virtual, Virtual Desktop Infrastructure (VDI).
• Installed VMware tools and Upgrading VMware tools on Windows Machines.
• Ensured high quality service to both internal and external customers through TEMPeffective maintenance of IT policies and procedures.
• Managed windows server and Troubleshooting technical issues involving network, hardware, and operating systems.
• Installed Windows Server 2012 R2 for different roles and patch management.
• Worked wif Network, Implementation and Problem management teams to avoid break-fix issues.
• Provided 24/7 Production support for Citrix/ VMware environment.

Confidential, Columbus, OH

Citrix/ VMware Administrator

Responsibilities:

• Managed and implemented the project to evaluate and deploy a functional VDI environment for virtual desktop initiative, wif plans to expand the offering to 2500+ users.
• Designed the architecture, deployed, and maintained all Citrix Provisioning Services and Citrix XenDesktop virtualization environments in the company.
• Developed, implemented and maintained Citrix secure Gateways and servers, Configuration of Citrix Migration work.
• Created and sustained XenApp and XenDesktop, PVS applications.
• Conducted root cause analysis, diagnosed system problems and rectified errors.
• Built procedures to deploy applications and configure Citrix connections.
• Coordinated efforts between the infrastructure team, the desktop team, and business line representatives to install, configure, test, and publish applications through Citrix XenApp.
• Coordinating and implementing new Microsoft, VMware, Citrix, and BMC BladeLogic technology projects.
• Configured Citrix Resource Manager for monitoring of Citrix MetaFrame servers.
• Configured Citrix Installation Manager in an enterprise environment for easy deployment of application to Citrix MetaFrame Servers.
• Brought all servers up to current patch levels and created a detailed plan for deploying monthly security hotfixes to all dev, test, and production server environments.
• Defined and managed the project to replace all aging Citrix Presentation Server farms and migrate all enterprise applications to the new XenApp farms.
• Coordinated the replacement of an older VMware ESX server farm wif three new VMware ESXi server clusters.
• Evaluated workflow, reviewed system specifications and security needs to design system infrastructure.
• Performed troubleshooting activities on hardware, operating systems and networks.
• Performed day to day monitoring and maintenance of Large Citrix Farms.
• Provided 24/7 Production support for Citrix/ VMware environment.

Confidential, Dallas, TX

Windows/VMware/ Citrix Administrator

Responsibilities:

• Installed, Configured and Administrated of VMware ESX, Virtual Center Servers and also patching, management and troubleshooting of VMware, and ESX Servers.
• Participated in Installation and configuration of vCenter Server, and vSphere licensing.
• Installed IIS on windows server 2008 R2 and made detailed documentation wif implementation operational procedure.
• Involved in Installation, Configuration, and Maintaining of Microsoft Windows 2008 Servers on HP and IBM Servers.
• Maintain on daily basis and modify the Citrix environment and Virtual Desktop Environment for users.
• Setup the Citrix VDI infrastructure along XenServers platform.
• Installed and configure IBM blade center wif IBM blades as per client request
• Created User Accounts, Domain Accounts, and Distribution Groups wif Active Directory.
• Installed and Configured WIN, TCP/IP, FSMO roles, DNS, DHCP, IIS and Terminal Services.
• Installed and configure System Center Virtual Machine Manager (SCVMM) and added Hyper-V host on dat.
• Managed shared folders and groups using DFS, applied NTFS/Active Directory file permissions, create user profile and user rights restrictions and password management.
• Worked on datacenter solution and hands on experience on data center migration.
• Implementation and Maintenance of Group Policies and Active Directory Replication.
• Installation of desktops using VDI environment.
• Migrated P2P, P2V and V2V Servers using VMware Converter.
• Configured the SNMP Agent and Traps on Windows servers.
• Possess excellent Windows server skills in the areas of Active directory, Domain architecture, TCP/IP, DNS, Wins system, availability, scheduling, server capacity and performance.
• Implement decommissions process using P2P technology using Plate Spin Power Convert for IBM Blade Center. Using Shadow Protect for database restore wif P2P, P2V and V2P environment.
• Performed P2V conversions using converter enterprise 4 and 5 and also P2V cold conversion using VMware Vcenter Converter standalone.
• Installing and configuring Site Recovery Manager (SRM).
• Worked on application server for user autantication and security.
• Backed up the servers using Symantec Backup Exec backup and restoring the Backup when required.
• Configured and maintained new VM’s and Installed Microsoft Windows 2008 Servers, managing VM’s and ESX servers by using VIC, Putty and Web Access and installing the VMware Tools on the VM.
• Supported ESX and VM storage issues and also coordinated wif the Storage Admin Team.
• Involved in the maintenance and up gradation of DNS and DHCP servers.
• Supported data migration activities in Windows VMs using vMotion.

Confidential

Jr. Windows System Administrator

Responsibilities:

• Installation, configuration and system administration of Windows 2005/2008.
• Maintaining network running on Windows 2005/2008 for 250 plus Users.
• Migrating users and their settings from Windows 2005 and Exchange 2005 server to 2008 server/Exchange server.
• TCP/IP network configuration, Creating and deleting the user accounts across the location.
• Responsible for Domain controller’s throughout organization.
• Backed up the servers using Symantec Backup Exec backup and restoring the Backup when required.
• Managing Remote Servers through Terminal Services Manager.
• Maintaining corporate DNS system.
• Routine maintenance activities for optimal performance.
• Installing and Set up Print servers in the Network.
• Creating Virtual Sites and Directories in IIS and FTP server.
• Prepared Network Documentation and Created Disaster Recovery Plan.
• Setting up user accounts, Permissions and Passwords