SUMMARY:

• Expertise in administering, maintaining VMware vSphere ESX/ESXi environments supporting wide ranges of OS and application while building UNIX and Windows Virtual Servers in hypervisors as recent as ESXi 5.5/6.0.
• Experienced in installing, upgrading, patching, configuring, administrating and maintaining various LINUX flavors like RHEL, SUSE, CentOS, Debian and Ubuntu. UNIX flavors like Sun Solaris, IBM AIX and Windows Servers.
• Hands on experience in Performance Monitoring, Security, Troubleshooting, and Backup, Disaster recovery, Maintenance and Support of UNIX systems.
• Strong noledge and extensive experience in datacenter migration projects. Experience in large - scale IaaS virtualization environments using technologies such as VMware VCAC, Microsoft Azure Stack with Hyper-V.
• Good noledge on HP servers, CISCO UCS servers and Dell Power Edge Servers. Excellent experience in working on vSwitches such as vSS, vDS and Cisco Nexus 1000V.
• Mentor the Teams on VMware, Linux, FC & iSCSI Storage (Compel lent, 3PAR, Netapp, EMC VMAX), Tape Libraries, and Enterprise Class - Data Center Infrastructure, Hi-end Servers & Blades (HP & Dell)
• Experience working in large international complex directory environments with experience supporting Windows 2000/2003/2008/2012 R2 Active Directory (AD) Domain Controllers, IIS Web Servers (HTTP/S, FTP and SMTP), Exchange 2003/2010 Mail Servers, NAS, File and print Servers and Terminal Servers.
• Maintaining the File and Print Servers and cloning the Desktops on Network in Windows environment. Experience with Active Directory, power shell, FSMO roles, GPOs, WSUS, Windows server backups and restorations.
• Expertise in Virtualization with vSphere with a primary focus on installation, configuration, and administration of VMware vSphere ESX/ESXi3.0, 3.5, 4.0, 4.1, 5.0, 5.5 and VMware Virtualization, VMware Vcenter 4.0, 4.1, 5.0, 5.5 and Windows servers (2000, 03, 08, 12), Citrix 7.6 version(XenApp),
• Managing Citrix Infrastructure Solutions, design & implementations of Citrix XenApp.
• Provisioning ESXi Clusters and Infrastructure services across vBlock platform.
• Knowledge in Clarion SAN Storage, NetApp Storage, Nimble Storage, NAS storage environment
• P2V, and V2V conversions of Windows server families and LINUX using VMware Converter, including all the post migration troubleshooting for the windows
• Built ESXi hosts using multiple technologies including HPSA, VUM, Host Profiles, and PowerCLI scripts-Active Directory Cmdlets, VB. Performed routine maintenance on VMware environment such as vCenter upgrades, firmware upgrades, Patching and understanding of PowerCLI (windows/VMware)
• Experienced in Configuring FC, SAN, VMFS, iSCSI SAN and NAS Storage with Different Vendors like EMC, NetAppStrong
• Experience with the VMware HA and VMware DRS including complicated storage adjustments manually and deadline oriented vMotion and SVmotion migrations, sometimes between clusters.
• Strong understanding of VMware Networking concepts like creation of vSwitches, different types ofport groups, NIC Teaming and VLAN Problem management
• Worked on migrations (SAN/NAS), Infrastructure (SAN/NAS), firmware upgrades (XIV, VMAX, Switches) & Hardware replacements changes.
• Day to day management of SANenvironment, storage Allocation, zoning, registering hosts, Binding LUN.
• Hands on experience installing, configuring, managing and troubleshootingVMware vSphere4.1-5.5, VMware Horizon /View,VMwareThinApp, SRM (Site Recovery Manager)
• Experience in Designing and Implementing VMware Horizon View 6/7(VDI) for Linked clone technology using view composerConstructed\managed VDIbase images, pools, virtual machines.Resolved VDIsystem issues during implement\pilot phase.
• Worked on Hitachi Data Systems Unified Computing Platform devices, setting up and configuring storage and systems. Worked with VMware on these systems which uses PXE boot and auto-deploy to configure ESXi. Systems included Brocade and Cisco solutions. Has taken the vRealize 6.0 class in anticipation of integration into several systems, including VMware SRM.
• VMware VCP6, VCP5(Desktop) and Cloud (vRealize automation) with extensive experience in VMware Virtualization administration with a primary focus on design, installation, configuration, and administration of VMware VSphere Suite, ESX/ESXi 5.1/5.5, VMware VCenter 5.0/5.5
• Design and implementation of Vmware VRealizeoperation to monitor VMware andVRealize Automation environment.
• Implemented multi-tier application provisioning in OpenStack cloud, integrating it with Chef/Puppet.
• Accountable for AWS/Amazonarchitecture and development of AWS/AmazonSaaS billing models. Created AWS Cloudcomputing infrastructure from the ground up.
• Office 365, Exchange 2007/2010, IIS, and Active Directory, Exchange troubleshooting and data recovery.
• Analyze, develop and maintained the backup and migration process and technology improvement feedback for Office 365
• Experience in analyzing theIISlogs to collect information about server events, server performance, and user activity and responsible forNSXconfigurations and creating workflows
• Configuring and managing Cisco UCS Service Profiles, vNIC/vHBA interfaces,MAC/UUID/WWPN/WWNN identity pools, various Server, Network and Storage related policiesExperience in installing and configure the VMware NSX Appliance for setup including VMware VSphere. Performed Red Hat Linux Kernel Tuning, memory upgrades.
• Installation & Configuration of software packages in Redhat Linux(RHEL6,7) using both yum and rpm installations.
• Worked on Power Shell scripts and Perl scripts for automation of daily tasks using Cron tab.
• Troubleshooting Unix/Linux network and security related issues.
• Troubleshooting Windows Server 2008 R2 and 2012 OS related issues both on production environment and development and QA environments.
• Converting (P2v) Windows and Linux Physical Large-Scale datacenters to VMware vSphere virtualize while using VMware vCenter Converter software.
• Designing, Architecting, configuring and troubleshooting virtual networks within VMware vSphere involving VSS (Virtual Standard Switch) and VDs (Virtual Distributed Switch).
• Configuring and troubleshooting VMware vSphere Cluster, HA Services, DRS, FT and vMotion.
• Proficient in hot and cold clone process.
• Installed/updated patches on VMware ESXi hosts using VMware Update Manager tool
• Create and Manage Logical Switches in NSXand vSphere and Manage ESXi cluster in NSX
• Managing the successful migrationof critical production and contingency shared data systems from the source servers to the Private Cloud (EMC's Vblock) and Converged infrastructures.
• Providing comprehensive documentation for system builds
• Experience in Microsoft Office Suite (Mainly Excel), Open Office, Visio
• Experience with x86 / x64 Intel, HP, UCS & Dell hardware like rack-mounted servers, tower servers, desktop, laptop and other peripherals.
• Work well both independently and as part of team. Proven capacity to work well under pressure and conflicting priorities.
• Writing and developing from scratch windows PowerShell scripts for automating procedures within VMware VSphere environment. Configured automated VM migrations using automated scripts in Powershell.
• Worked on various environments giving Production support 24/7 Experience in Active Directory, power shell, FSMO roles, GPOs, WSUS, Windows Printing, server backups and restores
• Provide daily, weekly and monthly health reports on Existing systems to make suggestions for upgrades. Participate in on-call rotation with Server and Storage Team. Expert with diagnostic tools, administrative tools and performance optimization/tuning.

TECHNICAL SKILLS:

Operating Systems: Windows server 2012 R2/2012/2008 R2/2008/ 2003 / Windows XP / Win 7/Win 8/ win 10

VMware: ESX/ESXi and vSphere 4.x,5.x and 6.x, VMware converter 3, 4 and 5.0. Site Recovery Manager (SRM), Zerto for VMware, vCloud Director, VCOPS, vfoglight, VDI View/Horizon 5.x and 6.x

Hardware: Compaq, HP, CISCO UCS, Dell, Routers, Switches.

Office tools: MS office, MS Visio, MS project, RV tools

VM perspective: Exchange, SCCM, SCOM, ADDM, POS, PCI, Dynatrace, Lync, Splunk, and many others in the environment

Database: SQL Server ODBC connectivity

Networking Protocols: TCP/IP, Token Ring, Ethernet, RAS, RIP, OSP, SMTP, DNS and DHCP.

PROFESSIONAL EXPERIENCE:

Confidential, Charlestown WV

System Administrator/VMware Administrator

Responsibilities:

• Planned and executed several migration waves for a server consolidation project which consisted of numerous P2Vs and V2Vs within same and across different datacenters, P2Vs performed through vCenter Standalone Converter 5.X and V2Vs performed through Zerto. Also assisted in planning migration waves for the client’s datacenter relocation project coming up in the future
• Worked as a part of the L3 team in an IT Services Provider Enterprise within a PCI compliant VMware environment of 150 plus CISCO UCS BladesM1, M2 and M3, 1500+ virtual machines and numerous applications hosted within a large storage space measured in Petabytes along with some HP standalone servers in the DEV/QC environment
• Took upon any challenges dat came across in a dynamic environment with majority of tasks being external customer service. Workedon different ticketing tools such as Service now, SolarWinds and kayako for Created Incidents, Change Request.
• Created an entire environment from scratch for telecom client within two weeks for their voice messaging/IP phone services. dis involved creating the cluster, configuring hosts, spinning new VM’s via OVA templates, and supporting them while closely working with external vendors; which the client uses since our environment was hosting the client. Also worked on all the OS builds for windows servers, got them through the staging and security teams and further verification till they went into production.
• Identified and developed automation for routine infrastructure tasks; notably, auto scaling virtual machines using vRealizeOperations, vRealize Orchestrator, and PowerCLI.
• Setup and configurevRealizeAutomation, Install IAAS components
• Proficiency in installation & troubleshooting of vSphere ESXi 5/6, vCenter 5/6, vMotion, Storage vMotion, High Availability(HA), DRS, Site Recovery Manager (SRM), vCloud Suite / VRealizesuite - VRealize Operations Manager (vRops), Log Insight,VRealizeOrchestration(vRO), andVRealize Automation (vRA)
• Accountable for AWS/ Amazon Cloud Watch and other proprietary systems in cloudinfrastructure. Charged with ongoing technology infrastructure improvement.
• Managing Citrix Infrastructure Solutions, design & implementations of Citrix XenApp.
• Provisioning ESXi Clusters and Infrastructure services across vBlock platform. Nagios enterprise monitoring/alert system with good noledge on Linux and Citrix XenApp administration.
• Remedy Ticketing Created User Accounts, Domain Accounts, and Distribution Groups with Active Directory. Environment: ESXi 4.0/5.1 Windows XP/7, Windows Server 2003/2008/R2.
• Configured and supported HP DL series standalone servers configure RARITAN COMMAND CENTER and iLO.
• Installed Linux(RHEL 5.5) on HP Blade and VMwareESX servers using RedHat tool Cobbler.
• Installed and configured Netbackup/Tivoli System Manager Tool onLinux/Unix servers to backup Filesystem on Operating System level.
• Designing and implementing fully automated server build management, monitoring and deployment by Using Technologies like Chef.
• Build and troubleshooting experience with VmwareView 5.0 and VMware horizonand ThinApps 4.5 and VMwarevSphere Suite
• Achieved VDIsystem high availability, eliminating single-points of failure to theVDIenvironment for internal and externalVDIconnectivity. Involved in the migration of data from Win xp to Win7
• Performed conversion ofVDImachines via Travelocity business acquisition utilizing Persona (local GPO) and VMwareVDIfloating technologies consisting of 200+VDIusers.
• Developed\performs manual health checks to ensure uptime of 4VDI environment VM’s with Win7 and Linux operation system.
• Performs patch management for 4VDI environments pertaining to SEP & Microsoft updates.
• Creates and maintains VDI parent images\snapshots creations &VDIoptimization best practices\standards.
• Migrating applications from IIS6.0 to 7.5 as well as II6.0 toIIS 8.0
• Created clusters on IIS web servers using Network load balancing and also managed net scale clusters including configuring clusters
• Daily checks on Windows Serverto monitor the status and the state of the server(physical and virtual)
• Manage Windows Server functions, including: file and folder management and access, network printing services,serverperformance monitoring, user access and administration, application and services management
• Manage support ofOffice 365 subscription billing and licensing; account management; mailbox / calendar / contacts sharing; mobile device connectivity and support including Surface, iPad, iPhone, Android; Outlook connectivity, Domain name and DNS records management and transfer;Office 365diagnostic tools; data protection, compliance, policies, archive, and recovery; transport rules and encryption; and support of Active Directory synchronization mail migrations to theOffice 365 Cloud, via phone and remote viewing sessions with chat.
• Also configured and supported CISCO UCS chassis and UCS B200-M3 blades and call the Cisco support if needed. Worked on FI, create template and deploy new ESXi host from the template. Add VLAN to the profiles and configure the VLANs from the VMware side and the UCS side.
• Configured ESX clusters with HA and DRS as required by the system, performed VMotion and Storage-VMotion as per the environment requirement based on the resources.
• Touch based with and gained some Understanding and Knowledge Vblock and components and experience
• Worked on installation and configuration of SRMto implement Disaster Recovery of Critical VMs.
• Testing of different recoveryplans in SRM to ensure recoveryof failover VM's and Expertise in providing support for Windows 2008/2012 servers and Active Directory's.
• Maintained a virtual infrastructure dat mainly uses Nimble Storage hosting a range of systems including but not limited to Windows 2000 /2003/ 2008 /2008-R2 /2012/2012-R2, many variants of LINUX/UNIX including Ubuntu/RedHat/Centos, MS SQL Servers, MS Exchange Servers, MS-AD Servers. Servers being mostly hosted on the ESXi 5.1/5.0 at first and ESX1 5.5 afterwards
• Perform upgrade the vCenters from 5.0 to 5.5, and install all the components single sign-on, web-client, inventory service, and vCenter servers. Closely work with DB team to take the full backup of the DB. Also configure the upgrade the Update-manager.
• Performed capacity planning and planned storage migration by using RV tools and Microsoft excel for dynamic environment dat required storage and tech refreshes frequently.
• Experience in Installing and configure the Vmware NSXappliances for a setup includingVMware vSphere,VMware NSX and open stack.
• Implement VXLan, NSX Manager, NSX Controllerin the environment.
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution.
• Manage Logical Switches in NSXand vSphere and Manage ESXi cluster in NSX
• Responsible for using NSXfor replacing VMwarevswtich and vSphere distributed switch to provide true networking.
• Updated ESXi hosts in Prod/Dev/UAT/QA environments with newly released patches and driver extensions using VMware vCenter Update Manager. Maintain network servers such as file servers, VPNgateways, intrusion detection systems.
• Provided infrastructure and design guidance for setting up and maintaining SCCM 2012 environments.
• Provided Risk Assessment and remediation guidance for SCCMinfrastructures..
• Worked on implementation of new Data center and decommissions for SAN/NAS& backup Devices.
• SAN andNAS share configuration and management for virtualization
• Supported a Non production VMware Horizon View 5.2 environment with 150+ desktops
• Maintained weekly inventory of all the VM’s, Hosts, storage devices and networks in use by the Systems Integration team for a dynamic environment
• Created weekly reports on resource utilization (Memory/CPU/Disk Space) in the environment consisting of 3 vCenters for every cluster, thus keeping track of the infrastructure health and proposed and executed suggestions based on those reports for performance tuning of the whole system while keeping the resource utilization at the leanest. These were done by integrating the information generated via RV tools and VCOPS (VROPS).
• Established an Enterprise Readiness team with a focus on the scalability, availability, and interoperability of Horizon. Enterprise products such as Horizon (View), App Volumes, vROPS for Horizon, vROPS for Published Apps, and UEMwith the VMwarevSphere suite of products.
• Created documentations for recurring/non-recurring standard processes for the use of the team.
• Created change request forms and worked on any change request tickets issued for/by the Virtualization Operations team using ServiceNow. Responded to incidents of various priority levels (P1/P2/P3) and worked in co-ordination with separate teams, sometimes with lower tier teams.
• Performed level 3 troubleshooting, also provided day to day support for the infrastructure operation including communicating with the vendors in an environment which was more TEMPthan 95% virtualized

Infrastructure involved: Win 2003, 2008, 2012, ESX/ESXi 5.5, vCenter 5.5, CISCO Blade, Zerto, HP DL Series, iLO, Raritan command center, vCenter Update Manager, VCOPS, ServiceNow, VMWare Horizon View 5.2, Nimble Storage, FI, MS SQL, MS Exchange, Ubuntu/Redhat/Centos Linux

Confidential

Systems Administrator/VMware

Responsibilities:

• Installing ESXi 4.x,5.x servers on HP, DELL and IBM hardware.
• Installation of VCenter server and its components.
• Monitoring of VSphere licensing.
• Deployed Virtual machines, configured them with IP, installed VMware Tools and hardware.
• Creating resource pools and adding the VM’s into the pools.
• Snapshots according to user’s requirement.
• Configuring HA, DRS clusters, creating Affinity rules and configuring FT when required
• Performed capacity planning for new clusters.
• Installation and configuration of Solaris Custom Jumpstart servers and creating zones for different applications.
• Installation, configuration and maintenance DNS servers, Mail servers, FTP servers, NFS, NIS, LDAP and Samba Web servers on Sun Solaris, and Redhat Linux platforms.
• Exercise a company disaster recovery plan Plan for upgrade: SQL, Windows, SharePoint 2, PU, CU, Production end user cleanup task (site, dbs, uls, old user, ups cleanup task)
• Review overall server architecture based on current use. Audit individual server design (each server)
• 3. Review released patch list for Windows Operating System, SQL Server and SharePoint. Apply patches per the pre-defined patch approach
• Review patches or maintenance to third-party controls (web parts, iFilters, etc.) Review overall server architecture diagrams and documentation for updates and revisions
• 5. Review search architecture for new areas to index, crawl or exclude and Report on SharePoint uptime and SLA compliance. Review security hierarchy
• Review new functions or sites deployed. Determine if training needs to be updated. Verify backups are valid and contain data
• Expertise in setting up HPSA for automated installation, software distribution, configuration changes and operating system updates to a network of Linux Machines.
• Efficiently managed disk and File system through Veritas Volume Manager, Solstice Disk Suite/ Solaris Volume Manager and Logical Volume Manager.
• Extensive experience with working on Solaris Volume P2V Hot and cold conversions using converter enterprise 3, 4 and 5.0. Worked on IBM Orchestrator for cloud support
• Hardening Windows Server 2003/2008/2008R2, CentOS Linux and Red Hat Linux Servers.
• Managing and Configuring security appliances such as Fortigate Firewall and ASA Firewall.
• Managing and Configuring HP and Cisco switches.
• Managing and Configuring load balancers.
• Managing and Configuring VMware vSphere and Hyper-V servers. Responsible for administration and maintenance RedHat 5,6 and sun solaris 9.
• Connecting and configuring SAN and NAS storage into the ESXi and Hyper-V servers.
• Managing the Backup servers running on CA ARC SERV & VEEM BACKUP & Backup EXEC and working with both taping and hard disks media.
• Responsible for migrating data(VMware environment) from EMC VNX storage to VMAX.
• Implemented shared iSCSI storage to perform live migration from one host to another host.
• Responsible to manage the data migration tasks lists and keep the plan updated.
• Worked with NetApp SAN management & storage administration activities, in a FC-SAN or NASconfiguration.
• Backup&daily monitor Veeam backups for the VMware environment and perform minor troubleshooting on the VM backups.
• Configured automated VM migrations using automated scripts in Powershell.
• Strong technical acumen specific to Microsoft Windows Server operating systems in an enterprise environment supporting over 600 servers and multiple sites
• A deep noledge of multi-forest, multi-domain Active Directory design and administration; Planning, testing and application of group policies; Public/private DNS administration
• Experienced with Certificate Authority administration, best practices, and management of certificates in an enterprise environment
• Strong PowerShell scripting background for administrative tasks, standardization, desired state configuration, and automation.
• Analyze business needs and conduct research for technical and procedural solutions. Implement and monitor process improvement efforts, including quantifiable measures of success.
• Participate in on-call rotation with Server and Storage Team. Expert with diagnostic tools, administrative tools and performance optimization/tuning. Providing secure sessions over internet using SSL encryption. Root cause analysis, Troubleshooting, 24/7 support and handling of severity tickets.
• Performance monitoring using Vizoncore, Vfoglight.
• Presenting FC SAN LUN’s, RDM’s iSCSI LUN’s and NFS mounts.
• Created several VMs most of which were wintel servers according to the specifications provided by the management together with the business and the application teams.
• Worked with the Linux team in creating new vm’s with their halp in configuring it.
• Creating VSwitches.
• Creating different ports groups for different purposes.
• Taking care of NIC teaming at ESX server level for NLB and redundancy.
• Updating and upgrading ESX servers using VCenter Update manager.
• VMotion according to the requirement. Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
• Storage VMotion according to the requirement.
• System Analyst for Windows 2003-2008 servers.
• Experience with troubleshooting DNS, DHCP, IIS and Active directory.
• Responsible for Microsoft exchange server 2010, SQL and database server.
• Provide technical supports for Microsoft outlook 2007/2010.
• Maintained Barracuda Spam & Virus Firewall for Exchange Server.
• Good noledge onload balancing/Acceleration solutions (F5, Riverbed)
• Autantication solutions including Cisco ACS and RSA
• Successfully Migrated Win XP users to Windows 7 using USMT (User State Migration Tool).
• Provide Level 3 support to end users. Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures and establishing connections and firewalls.
• Creating technical notes and user guides for new software and database for end users.
• Perform technical expertise for windows systems environments on issues related to servers, local services, data centers, server configuration.
• Maintain records for event, audit and application logs.
• Monitor all windows backup and perform fine tuning every 15 days, mostly performed L2 troubleshooting.

Infrastructure Involved: windows 2008/2012, DNS, DHCP, IIS, AD, Exchange Server 2007, User State Migration Tool, VMWare ESX/ESXi 4.1 and 5.0, vCenter 4.1 & 5.0, vCenter Update Manager

Confidential

Vmware and Storage Administrator

Responsibilities:

• Implementing and maintaining number of Datacenter customers on Shared and Dedicated VMware vSphere environment.
• Vast experience in deploying vCenter Environments for more TEMPthan 80 enterprise Datacenter customers.
• Good working and troubleshooting noledge on VMware V - Sphere 4.x & 5.0 versions.
• Build, configure and deploy VMs through templates.
• Good Understanding on vSphere Replication product. (Site Recovery Manager)
• Handling Backup tasks of entire Virtual Infrastructure using Veeam Backup and Replication.
• Working noledge on VMware vCenter Heart Beat for VCenter HA
• Strong working noledge on VMware Update Manager.
• Worked with different OEM hardware vendors such as DELL, HP and IBM.
• VMware SRM application Implementation, configuration & troubleshooting.
• Storage provisioning through ISCSI, FC, FCOE and NFS to VMware environment. Storage:
• Good exposure in understanding the Design & Implementation of Storage Setup along with Daily Operational Activities on different storage Devices.
• Hands on experience on HP, DELL, IBM & EMC entry & mid Enterprise class devices.
• Knowledge on Storage Basics like Types of Drives, Speeds, RAIDs, IOPS, Penalties and etc.
• Good at Configuring RAID Groups, Hot spare drives, & Global Hot spares.
• Performance monitoring & Fine tuning the storage.
• Worked on different protocols like ISCSI, FC, CIFS and NFS.
• EMC VNX Series Architecture, Configuration and Installation
• Dell MD Series Architecture, Configuration and Installation
• IBM DS-series Architecture, Configuration and Installation
• HP MSA and P200I Architecture, Configuration and Installation
• Knowledge in configuring HARD & SOFT Zones in FC switch.
• Working noledge on Brocade, HP Logic and Cisco FC switches.
• Configured DELL, IBM, HP, EMC Storage for VMware HA/DRS clusters.
• Good experience on configuring & recovering RAID s

Cloud and Virtualization Engineer

Confidential

Responsibilities:

• Managed Virtualization Environment using VM Ware ESXi 4.X, Virtual Center, VI Client, P2V
• Installation, Configuration, Administration and Troubleshooting of ESXi 4. X, Virtual Center, VI Client
• Creating and Managing Virtual Machines and Templates
• Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS)
• Configured Resource Pool, Motion, Alerts, Alarms, NTP
• Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter)
• Migrating of using vMotion Performing Snapshots, Cloning, Cold Migrations and Hot Migrations
• Experience on configuring data store to ESXi server using iSCSI or LUN.
• Exposure on arranging Back - Back connections for physical - virtual server, Virtual to virtual servers.KVM switch connection etc
• Good noledge on backup solutions like Veeam Backup and Replication.
• Handling L1 issues of various technologies like Windows, Linux, Networking, Virtualization, Cloud servers.
• Resolving issues within the given SLA time lines.
• Maintaining Good customer relationship, monitoring the infrastructure services.
• Troubleshooting Networking issues LAN, WAN.
• Implementing servers of both windows and Linux platforms.
• Working noledge of server operating systems like Linux: RHEL, CentOS, Ubuntu.
• Windows 2003, 2008, 2008 R2 servers.
• Responsible for server deployments, which include application installations, operating system updates and security patches.
• Installation, Configuration and administration of Windows 2008/2003 Servers with the Hyper-V Enabled role
• Maintaining Anti-Virus Server.
• Performance monitoring using Nagios and Cacti tools.
• Configuring MS Outlook, Outlook Express Clients
• Troubleshooting LAN Connectivity related problems
• Monitoring server status on the Monitoring tools and Bandwidth usage on MRTG (Nagios, Netflowanalyzer)

NOC Engineer

Confidential

Responsibilities:

• To ensure maximum possible service availability and performance
• To provision customer network services on core equipment
• To provide support services for Engineering and other technical teams.
• Manage and maintain the Monitoring Systems (these report on the status and performance of network, ISP services and facilities).
• Fault handling and escalation (identifying and responding to faults on networks, liaising with 3rd party suppliers, handling escalation through to resolution).
• Provisioning (IP assignment, core network configuration, DNS setup, monitoring and graphing for colocation, leased lines, customer backup and other customer network services).
• Server build and installs, application upgrades, network equipment build and installation.
• Maintaining hardware serial audits, writing custom monitoring plugins and configuring bespoke graphing.
• Facilities provisioning (console cabling, remote power and KVM).
• Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used throughout normal operations.
• evelopment of noledge and skills in network and system administration, particularly with regard
• to datacenter architecture and platforms.
• Tier 4 Support for managed and co-location, customer backup network and ISP services.
• Participate in a 24x7 call-out rota if required and ensuring the SLA’s are met.

Infrastructure involved: Windows XP/7, 2003/2008/2008 R2, Presentation Server 1.8 & 4.0, and Active Directory Administration.