SUMMARY

• Over 23 years of IT experience specializing in product management and technical project management.
• Scrum Master using Agile Methodologies and VSTFS and as well as Confidential ITLC methodologies in managing Azure Cloud IaaS/PaaS Security as well as O365/CRM online SaaS Cloud services.
• Proficient in J2EE, JSON, Servlets, NodeJS, Pivot Cloud Foundry Spring, Struts, Hibernate, JavaScript, jQuery, JDeveloper, Messaging Middleware, and BizTalk Integration Services..
• Deployed Confidential ’s Cloud Applications and Infrastructure ( O356, Azure/REST), Transitioned O365/SharePoint subscribers from on premise to cloud services using Active Directory, DNS/ Secure VPN access, Role - Based AD security.
• Managed 22 Offshore Cloud Infrastructure engineers and seven US based ITAR/GSGO Network Configuration and Move/Add/Changes in a DevOps iterations environment.
• Managed MS Dynamics/CRM Call Center customer requested feature additions/modifications and User Experience screen designs and implementations.
• Designed and implemented Enterprise Service bus system using BizTalk 2006 R2/InfoPath 2007/Visio/WCF, WSDL, Soap using ESB/SOA/EAI Visual Studio 2008/ASP.NET 3.5 Framework/C#/, Team Foundation Server, and integration with SharePoint/MOSS services as well as Enterprise Document Sharing Portal.
• Designed, developed, and deployed on time the Branch and Mortgage banking applications based on Oracle Application/Financials through web and mobile. Facilitated interaction with stakeholders and customers to get a buy-in and mitigate risks.
• Managed all LAN/WAN Telecommunication network deployment including Cisco Unified Communication and Mitel as well as LAN/WAN infrastructure with integrated Voice and Data messaging.
• Managed large-scale CRM applications including Sales Information Services, Oracle E-Business/SCM Business process analysis, including iSupplier portals for diverse supply chain management Procurement/payable secure channels and customization for tracking, reporting, and multi-discipline corporate financial analysis.
• Developed impeded software and conducted unit and integration testing using C#, C++, and Java Technologies including: J2EE, JSP, Java Servlets, Spring Framework, Framework, Spring MVC, JDBC, T-SQL, MySQL, XML, XHTML, CSS and Media Streaming and Web Page Pop up deployment for 2 Million ISP subscriber base.
• Deployed Oracle 10g Applications, PeopleSoft HRMS, and Siebel SFA for 17 offices world-wide. Experience in Oracle BI Publisher, Oracle OBIEE 10g, Oracle Designer, 10g Forms Developer, and Discoverer using Oracle RAC servers with Win. 2003 server, SOA/eFusion/ Confidential integrating JDEdward One Enterprise, PeopleSoft HRMS, CA Clarity, and Hyperion Financial management and analysis. Provided Pre-Sales and Post-Sales Support
• Expertise in SQL Server 2005/Transact-SQL/Cube/BI Analytical Services, Oracle Financial/Discoverer, Oracle Reports, Data Warehousing/OLAP using Cognos Impromptu, Siebel BI, SCM, and Oracle Express.
• Developed ETL Schema for the data base application migration from Informix to Oracle. Developed Business Process Modeling using Proforma and Oracle BPM, coordinating with diverse stakeholders and developers’ groups of customers and project managers and other consultants.
• Certified Cisco (CCNA) with hands on knowledge of LAN/WAN wireless/wireline protocols, IGRP, OSPF, SNMP, and Firewall technologies, as well as OpenView and NetView Management Stations.
• In-depth experience with Accenture software development lifecycle methodology (ADM) and enterprise data analysis, risk management, and Business Intelligence using Siebel BI/Dashboard, Data Mining/Warehousing using Cognos Impromptu, Crystal Report, MS Project/Project Studio, Confidential SQL Server Analytics using Visual Studio/Team Foundation Server and Project Studio/Agile Software development tools.
• Extensive experience with Voiced/Data/Video streaming technologies for 3 Million subscriber ISP, and participation in national/international CCITT/ITU/IETF Protocols Committees for VOIP, CIT, ISDN, SS7 Signaling, SP2/3, SNMP, EMS (X400/X500), MTA, IMAP, SMS, MIME, and X.25/X.75.
• Experienced with SAP NetWeaver/BI/XI Platform, Exchange Infrastructure, and Order entry modules, SAP Business One, and MySAP CRM.
• Provided best practices consulting for RFID implementation and integration with Oracle SCM.
• Provided consulting services to fortune 500 companies in Business Intelligence design, Multi-dimensional Cube, Data Mining/Analysis, and Management Reporting.
• Multi-year experience in the implementation and deployment of Help Desk, Customer Relation Management, Supply Chain Management, and Enterprise Application Integration.

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Transitioned Confidential IT 125 SAP Servers from On-Prem to Azure Public Clouds and created ARM Templates and Docker Kubernetes containers for using Powershell Script.
• Managed SAP PaaS using Pivotal Cloud Foundry (PCF) Spring/Spring Boot, NodeJS, Puppet and JSON.

Confidential

Cloud Architect

Responsibilities:

• Managing the Confidential Bank newly integrated Marketing Department the transition process to the Azure Cloud from On-Prem Azure Private cloud. Managing PaaS using Pivotal Cloud Foundry Spring/Spring Boot, NodeJS and JSON.
• Disconnect able Client Product Specifications for mobile computing
• Transitioned BI/Analytics/SSAS/SSRS into Azure Cloud SQL Database.
• Responsible for developing the transition process road map for all integrated marketing analytics for structured SQL Server 2016 SSIS, SSRS, and SSAS, as well as Big Data Hadoop analytic reporting.
• Implemented an AAD role-based security for data access and SSL for VPN

Confidential

Responsibilities:

• CRM Online Integration and Transition from SDFC to cloud base solution.
• Azure SQL 2016 Hadoop based Big Data Blob, Data Lake, Data Factory HDFS and Hadoop HDInsight analytic analytics as well as SSRS SSAS and SSIS.
• Implemented 40 Azure SQL PaaS, ARM Templates, Azure AD/ADFS Identity and DNS Controllers transition from on premise data centers to Azure Cloud in four international regions.
• Stream lined the Confidential infrastructure in transitioning to Azure Cloud using Pivotal Cloud Foundry and Docker (Kubernetes) Containers.
• Integrated O365 Online (Azure cloud) and Oultook with CRM Services.

Confidential

AZURE Cloud Migration Specialist

Responsibilities:

• IaaS and PaaS Azure Cloud transition from On-Prem to the Confidential Azure Public Cloud using Cloud Foundry Spring, Angular JS.
• Project Manager using Jason Puppet/Cheff and J2EE to implemented a 40 Azure SQL, Azure AD/ADFS Identity and DNS Controllers transition from on premise data centers to Azure Cloud in four international regions.
• Migrated Office users to O365 Online (Azure cloud) services.
• Developed Hadoop Big Data Analytics and SQL SSRS reports.

Confidential

Azure Cloud Migration Initiation/O365/SharePoint Specialist

Responsibilities:

• Responsible for coordinating multiple IT groups dedicated for Boeing IT Infrastructure PaaS, DBaaS (Oracle/SQL Server VMs), and MWaaS (.NET/Biztalk, IBM WAS) using VMware vRA/vROPS, VSTFS/MS Project and Clarity to track and report status on all user stories/tasks as well as deliverables Bugs/Issues.
• Tested AWS and Azure/REST IaaS for Internal/External Hybrid Clouds integration services using PowerShell and Java Script, Jason, and Spring.
• Deployed SharePoint in all data centers and configure repository access.
• Managed all Telecommunication network deployment including Cisco Unified Communication and Mitel as well as LAN/WAN infrastructure with integrated Voice and Data messaging.

Confidential

Azure/Cloud Technical Architect

Responsibilities:

• Scrum Master using Agile Methodologies and VSTFS and as well as Confidential ITLC methodologies in managing Azure Cloud IaaS/PaaS Services as well as O365/CRM online SaaS Cloud services.
• Responsible for Data Center deployment and upgrade.
• Scrum Master & Project Manager for 12 products. Met goals for quality, schedule & cost.
• Initiated & managed PLM & Scrum enterprise software installations. Participated in ERP software installation.
• Introduced & taught Scrum, functional testing, performance testing, test case management & product backlog management.
• Provided strategic Personal Communication Server Analysis and design for Mobile Services
• Managed the initial development and delivery of financial tax systems requirements gathering and initial proof of concepts for Australia and France.
• Established and managed the contract deliverables for Confidential GFSD/GNS Cloud infrastructure, collaborates across multiple functions to ensure adherences to quality standards and internal processes. Reviewed project deliverables including Disaster Recovery Plans, System capacity reports, Incident Reporting, Defects & Escalation and Move/Add/Changes for all network devices world-wide.
• Deployed Confidential ’s Cloud Applications and Infrastructure ( O356, Azure/REST), Transitioned O365 subscribers from on premise to cloud services using Active Directory, DNS/ Secure VPN access.
• Managed 29 Onshore and Offshore Cloud Network Infrastructure Teams working three shifts. Integrated Cisco Unified Communication in Confidential Campus.
• Conducted Daily Scrum for project status and Managed Services reporting related to billing, SLAs, Customer Services, and Program Performance.
• Developed Service Delivery Reports weekly using SQL Server SSRS, BI Cubes and Excel Pivots. Managed the transition of new private cloud clients and Windows Azure.
• Provides overall direction and technical or analytical guidance to project and program teams and specified the requirements for each of the contract deliverables SLA, and communicated those requirements to the teams responsible for delivery. Ensure misses to SLAs are documented and communicated to Confidential with Root Cause Analysis of SLA misses.
• Provided directions and technical requirements reviews to internal teams and vendors related to various operational deliverables with Confidential, capturing feedback and working with internal teams to refine and update.
• Lead process improvement initiatives to streamline and improve delivery of ongoing contract items and provide oversight for successful resolution of sensitive Confidential internal issues, coordinating with necessary departments.
• Communicated with stakeholders, Confidential executive and leadership to support the organization in resolution of issues requiring support from operational or technical teams, and facilitated Confidential stake holders reviews and approval/buy-in.
• Consistently gathered weekly status reports for projects, draft program report, determining when to escalate issues to appropriate levels of management.
• Designed and implemented GFS Data Center Services and deployed CRMLive in six data centers.
• Managed Azure integration with global network services and reporting tools using BizTalk 2009.

Confidential, Irvine, CA

Technical Project Manager

Responsibilities:

• Provided pre/post-sale customer requirement gathering to developed the proposal for offerings and customization of SAP product.
• Customized and deployed SAP Business One with Business Objects, and Web-based messaging system Applications/ERP/Inventory Management for vertical market’s customer accounts using JDeveloper and Java SE, Java EE, and JDBC.
• Provided an ASP.NET 3.5 framework development and support using C# and integrated MS Dynamics CRM with backend Oracle 10g Applications (Oracle BI Publisher, Oracle OBIEE 10g Oracle Designer, Forms Developer, and Discoverer using Oracle RAC servers with Win. 2003 server) using BizTalk 2006 R2, SQL Server 2008, and SharePoint and WCF.
• Managed change management and training for end-users and technical staff.

Confidential

Oracle Consultant/Program Manager

Responsibilities:

• Migrated Oracle 8.1.7 Job Tracking system to Oracle 10g with Application Server 11i and iDevelopment Suite (Designer 12g/ Headstart, Forms 12g, Discoverer 12g with Oracle OBIEE 10g/Publisher).Integrate web-based applications using Oracle/.Net integration tool.
• Developed Win CE client applications for Wireless Job Status Tracking and Form entries.
• Oracle E-Business/SCM Business process analysis, including iSupplier portals for diverse supply chain management Procurement/payable secure channels and customization for tracking, reporting, and multi-discipline corporate financial analysis using Oracle Hyperion Receivables Collections, Financial Analysis/Reporting, and Revenue Accounting Transactions.
• Integrated Job Tracking applications with enterprise GIS system with MAPEX using Oracle SOA and Jdeveloper.
• Tested PL/SQL Packages and provided support for the migration process.

Confidential - Confidential, WA

Technical Analyst

Responsibilities:

• Provided Business Process Management and analysis for small to medium size businesses using Oracle Financial/Hyperion.
• Developed an Enterprise Business Process Management/UML, using Confidential BizTalk/SOAP, and InfoPath 2007/SharePoint/MOSS, Team Foundation Server, Oracle eFusion/SOA/ Confidential Server and Business Activity Monitoring, integrating PeopleSoft HCMS, and Oracle 10g eBusiness suite/Financial, JDEdward One Enterprise, and CA Clarity PPM applications using Confidential BizTalk 2006 R2.
• Developed the workflow and Orchestration using .NET Framework/C# assemblies, and XAML and AJAX using Visual Studio Team System with Team Foundation Server environment, and Agile Software development tools.
• Virtualized 10 backend server using VMware, Developed SOA Connected System solutions using XML, Web Services, SQL Server 2005 and EDI/e-Commerce.

Confidential

Technical Analyst

Responsibilities:

• Responsible for System analysis based on stakeholder requirements for MSCRM Next Generation Incident Management Product Development Methodology and Project Management using MS Project Studio 2003.
• Used Confidential Silverlight for enhanced CRM User experience using Web Media Streaming for remote problem solving and tutorials.
• Evaluated Functional suitability of Siebel CRM/Call Center, SAP CRM, and MSCRM to serve as a platform of Confidential Internal help desk solution.
• Developed new product Functional Specification and used the MS Team Foundation Server, Software Development Life Cycle (SDLC) methodology for the Design, Build, and Stabilize, Deployment, and Support phases of Confidential Dynamic/CRM including Contract Management, Backend ERP SAP Contract validation management.
• Developed an InfoPath 2007- based applications to automate Confidential Security Breach/Malware Response System and publish the results through e-mail, SharePoint/MOSS, or From Services, InfoPath forms and templates were designed to automate the processes between internal Confidential groups and external PR Firm responsible for publishing Confidential responses to products vulnerabilities.
• Designed a .NET application layer using InfoPath 2007 with MSXML to store XML Data in SqlServer XML-Raw form.

Confidential, WA

Project Manager

Responsibilities:

• Provided consulting services as a Value-added reseller and integrating and customizing OEM’ed software for multiple customer accounts.
• Installed and managed MS Exchange Server/Outlook express for integrated messaging
• Developed Functional and Design Specifications, engaged a third party testing entities to certify that the .net software readiness for integration with Confidential product releases. Provided product support through the Software Development Life Cycle, providing performance metrics and bug fixes.
• Managed a group of programmer and to ensure that contracted system applications are delivered on time, installed and maintained at multiple customers.
• Partnered with EPIC Global Solution, Portland OR, an RFID consulting firm providing best practices RFID implementation and integration with Oracle SCM Applications, Inventory Management SAP Exchange Infrastructure, and Order Entry modules.

Confidential

Senior Technical Consultant

Responsibilities:

• Architected and managed Freei Internet Advertising Portals with Java Applets and JavaScript.
• Managed Oracle joint project to convert Freei from an ISP to B2B services
• Lead a partnership with Cisco to become eCommerce Services Provider.
• Managed the Customer Relation Management transition study from Onyx to Siebel eCRM and SAP/CRM.
• Developed an Infrastructure assessment and recommendation to re-position Freei as a major player in the B2B/B2C, Content Streaming, Aggregation and Delivery, and Wireless Messaging,
• Planned a Wireless strategy using Distributed Wireless Access Protocol (WAP) Servers to deliver email and Internet services to Cellular subscribers.

Confidential

Manager, Consulting Services

Responsibilities:

• Managed Confidential Consulting Practices for Internet Infrastructure/Services and ISP/LAN/WAN consulting accounts for the Southern California Region.
• Managed seven Internet Consulting staff initiating engagement sales calls and proposals negotiations, and provided best practices consulting services.
• Performed .com infrastructure assessments and specialized consulting services for Siebel Implementation for EAI using SAP, Confidential BizTalk/Web Methods/CORBA engines, IBM MQ Series, ERP, Upstream/Downstream SCM, Oracle 8i Applications, Call Centers/CRM, and Sales Opportunity Management for Chevron, Anritsu, and United Bank of California.
• Conducted and assessment for e-learning (9thHouse.com) to provide a Video/Audio Streaming to subscribed corporate training clients.

Confidential

World Wide LAN/WAN/PC Support Manager

Responsibilities:

• Project Manager/developer for Candle CRM Call Center transition implementation of Siebel 99 over Oracle 8i and provided support for the global deployment of CRM in 8 international subsidiary divisions.
• Project manager for eBusiness Service Monitoring Products as well as the support for product trials and feature list enhancements.
• Provided Pre/Post-Sales consulting for Candle Command Center and Response Time monitoring Products.
• Provided Network supports and set up configuration for Road show pavilions.
• Supported the deployment of NT 4.0 Server/DHCP/DNS and SMS Servers in all Candle offices worldwide.
• Provided PC S/W Image development, maintenance, and support for all 1700 Candle R&D, Sales, and Consulting Services employees.

Confidential - Northridge, CA

Senior Project Manager

Responsibilities:

• Managed the GW/IT LAN/WAN Projects for branch banking and Mortgage Lending offices. Participating in the process re-engineering of IT services, and managed the Confidential Routed/Frame Relay WAN using Cisco 4500/7500 routers. Managed LAN/WAN project outsourced to AT&T on behalf of Great Western ensuring timely delivery of network conversion from Private to Frame Relay Network.
• Managed the Call center operation and trouble ticketing resolution and tracking. Managed AT&T’s outsourced WAN project of the Regional Processing Center Loan offices.

Confidential - El Segundo, CA

Oracle Database & LAN/WAN Network Consultant

Responsibilities:

• Developed the Product definition and Data Modeling for INFOBASE using Oracle Case.
• Re-designed Oracle SQL*NET Domains for Oracle 7.1 and assisted in the conversion from Oracle 6.
• Designed a Routed WAN using Cisco 4500 and 7000 routers and Frame Relay Backbone.
• Technology advisor and competitive analyst on remote wireless computing networking services.

Confidential - Redwood Shores, CA

Senior Product Manager

Responsibilities:

• Provided pre-sale and post-sale support for Oracle SQL*NET 2.x, Media (Video/Audio) server, and Oracle Office products. Provided training for Oracle Sales Engineers, consultant and customer’s specialists.
• Product management of Oracle SQL*Net 2.X Protocol Exchange, Alpha and Beta testing, product launching, and support.
• "Oracle Office" and Oracle Sales Force Automation project using CDPD wireless networks and Toshiba notebooks.
• Conducted a competitive analysis of directory services, calendaring, mail-enabled transaction processing, and remote tethered and wireless services for competing e-mail product. Participated in User Group Conferences as a speaker.
• Evaluated the Wireless Data Networks services protocol stack TDMA, CDMA and Oracle options for Wireless Multiprotocol Interchange integration with SQL*Net. Participated in Oracle global WAN upgrades using the latest version of SQL*Net, Cisco routers.

Confidential - Portland, OR

Senior Product Manager

Responsibilities:

• Planning and design for AFNET, a 40 nodes global TCP/IP WAN.
• Database Administrator, converted from Unify to Oracle and Data Modeling and Case design. Evaluated SQL*Net, Power Builder, OmniSQL, and other Database Multiprotocol interchange products.
• Participated in drafting Network Management Strategies and Architecture for OSI/TCP/IP networks. Responsible for the design and development of NetView Gateway on both SUN/UNIX and Windows for NetView/PC, and AT&T Accumaster Integrator management stations.
• Pre/Post-Sale Support and product customization.