Senior Relocation Consultant Resume
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Basking Ridge, NJ
SUMMARY
- Relocation Professional with 34 years’ experience in large and medium sized Real Estate and Corporate Relocation companies with 24 of those years specifically managing transferee relocations.
- Core competencies include problem solving; coaching; contract and estimate evaluation; transferee loyalty creation; company referral income generation; customer service; policy counseling and client needs anticipation.
- Secured 3 client companies’ relocation business through anticipating their needs before they needed them and delivering superior service.
- Coached 80 - 100 transferees from up to 20 client companies through their successful relocations contributing thus to client retention.
- Credentialed with the CRP, PHR and SHRM-CP certifications.
PROFESSIONAL EXPERIENCE
Confidential, Basking Ridge, NJ
Senior Relocation Consultant
Responsibilities:
- Full service Relocation Consultant/Counselor facilitating the entire relocation of transferring client employees.
- Lead consultant for 6 client companies and team consultant for an additional 14 more; also served as a transferee experience turn around consultant.
- Achieved an average of $48,000 per month in relocation referral revenues for the last 6 months.
- Designed and developed a thorough Broker Market Analysis review resulting in greater transferee understanding and thus better house pricing and listing agent choices.
- Received frequent written and verbal transferee as well as client HR accolades proving client satisfaction.
Confidential
Corporate Relocation Counselor
Responsibilities:
- Began as a Destination Services Counselor coordinating the home finding of a high caseload of incoming transferees.
- On-site relocation manager for 8 months at a Fortune 500 company for their move from Kansas City to New Jersey.
- Appointed to be the Relocation Counselor for 4 client companies; directed all relocation benefits for their transferees leading to successful client retention.
Confidential
Office Manager
Responsibilities:
- Licensed Real Estate sales professional.
- Promoted to and graduated from Office Management School.
- Co-founded a division of Weichert, Realtors leading to improved customer service and individual sales success for division member agents.
- Trained all new Weichert real estate agents regarding the sales division that I co-originated.
Confidential
Administrative Vice President
Responsibilities:
- Conducted and successfully strengthened investor relations through the successful implementation of a bi-weekly newsletter.
- Examined and negotiated gas sale contracts successfully achieving increased company revenue.
- Located past field inventory discrepancies, rectified them which saved company funds.