Telecommunications Technician Resume

SUMMARY

Over nine years’ experience using Microsoft Office Applications (Word perfect, Excel, Outlook, and Microsoft Word) in professional capacity
Telecommunications electronics equipment experience includes: Network layouts, WANs (Wide Area Network), LANs (Local Area Network), Network interface cards configuration, Installation of cabling
Desktop support for laptops and personal computers, diagnose hardware issues, computer troubleshooting for Confidential
Technical documentation development

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Telecommunications Technician

Responsibilities:

Performs basic and moderately advanced installations for Bight House and Charter
Responsible for creating, installing and maintaining computer networks such as local (LANs) and wide area networks (WANs).
Installs data, cable television, and high - speed Internet and phone service to both residential and commercial clients.
Prepare network layout.
Provides Level 1 customer support via phone to perform basic troubleshooting
Identifying problems with customer system configurations and settings that interfere with use of the service
Configuring network interface cards and client software on customer computer equipment
Perform system check through device manager to ensure devices are working properly and connected to server

Confidential

Desktop Support Specialist

Responsibilities:

Install and test PCs, solves performance issues.
Diagnose hardware-related problems; repair PCs in corporate offices, homes, computer stores with servicing departments.
Maintain or repair all peripherals, new-age storage devices and multiple software that are plugged Into or installed on desktops or laptops. (Windows Vista, XP, 7, 8)
Provide technical documentation of administrative tasks, audit procedures, and scheduled maintenance.

Confidential

Medical Support Assistant

Responsibilities:

Worked in the administration department and handled all the daily operations of the department.
Compiled, updated, and maintained various documents and information within department database.
Assisted individuals from a variety of backgrounds and varying levels of understanding.
Performed data entry to include inputting, deleting, retrieving, and correcting information in databases or records.