SUMMARY

• Cultivated advanced large - scale server support/administration, VMware Enterprise Virtualization, and applications infrastructure configuration acumen, providing in-depth root cause analysis, technical process re-engineering, and resource optimization.
• Leverages innovative and strategic vision to demonstrate value proposition for IT services that span virtualization and infrastructure solutions, transformation, security, integration, and automation.
• Experienced analytical and detail-oriented MCP with experience leading complex IT infrastructure development, diagnostics, troubleshooting desktop/network connectivity and providing end-user development and support.
• Success in providing reliable business solutions for large environments with the ability to foresee technical needs and develop appropriate, cutting-edge solutions.
• Expertise in new platform integrations, desktop applications and user support, driving capabilities, identifying cost containment opportunities and bridging communication between IT services and management teams.
• Proven track record of implementing the necessary IT functions to support growth, network expansion and improved reliability, ease and functionality organization-wide. Dedicated to maintaining a reputation built on quality, service, and uncompromising ethics.

AREAS OF EXPERTISE

• Virtualization Administration
• Active Directory Administration
• Citrix XenApp Administration
• Configuration & Implementation
• Issue Identification & Resolution
• Root Cause Analysis
• Team Leadership & Management
• Solutions Design & Development
• Conflict & Problem Resolution
• Server & Application Support
• User Acceptance & Performance
• Inspire & Motivate Others
• Build & Foster Relationships
• Gain Trust of Decision Makers

TECHNICAL SKILLS

OS and Server-Side Application: Windows Server 2003/2008/2012 , Citrix, Metaframe/4.5/5.0/7.6, Hypervisor, ESXi4.x, 5.x, 6.0, XenServer6.5, Citrix PVS 7.0, Windows XP/Vista/7/8, WinSCP / FTP / SFTP / Putty /SSH

Management / Monitoring Tools & Protocol Services: ADUC, GPMC, Event Viewer, Performance Monitor, FSRM, DFS, Performance Analysis Logs, WireShark, DNS, DHCP, LDAP, HTTP, HTTPS, RDP & TCP/IP Addressing, TSM, Confidential System Director & Tivoli, ISM, RV Tools

Deployment & Migration Tools: WAIK, WINPE, BartPE, Norton Ghost, MAP, ACT,WDS,MDT 2010, ADMT, Diskpart, PrintMig, VM Convertor, Platspin

Proof of Concept: Citrix XenApp & XenDesktop 7.6. Installed and Configured Delivery Controllers (Machine Catalogs, Delivery Groups, Policies, etc), Store Fronts, XenApp, MCS and PVS environment.

Proof of Concept: VMware vSphere 6.0, Installed and configured in POC environment

PROFESSIONAL EXPERIENCE

Confidential

VMware SME

Responsibilities:

• Migrating about 5000 Windowos Server 2003, 2008 and 2012 using Platspin and VMconverter
• Created and Implemented Request for change/ service request using ISM, following change management process
• Access Validation, Server Validation, Application Validation, Network Validation
• Resolving issues to smooth migration from Virtual to Virtual and Physical to Virtual

Confidential

VMware SME

Responsibilities:

• Reviewed Technical Solution Documents to ensure completeness and architectural design is executable. Making update recommendations to the Domain Lead Architect as required.
• Created and Implemented Request for change/ service request using ISM, attended change management meetings in iCAB and Rogers TAB meeting and explained the technical aspects of the change.
• Built and configured VMware vSphere 5.0, 5.1 & 5.5 hosts as per Confidential policies
• Created VMware vSphere host build checklist. This was used by all admininstrators to perform a Quality Check of all build and procedure items to ensure that ESXi host builds were consistent across the environment
• Followed the Patch Management process for the extensive VMware Environment to upgrade the Hosts.
• Extensive understanding of the VMware vSphere Networking concept. For example, the creation of vSwitches, Distributed virtual Switches(dvSwitch), different types of port groups, NIC Teaming. This also included extensive investigation of VLAN Problems and resolution
• Configuration of different types of Port Groups Policies including applying security policy’s and Traffic Shaping.
• Converting new LUN’s to datastores and adding them to VMware vSphere ESXi hosts.
• Excellent communication and diagnostic skills. I consistently solved problems and there was rarely any escalated issues as result
• Decommissioed in excess of 200+ VMware vSphere ESX/ESXi hosts 3.5, 4.1. This included change records, documentation, review of hosts selected, SAN and any related configuration items on the vCentre
• Configured VMware HA, VMware DRS in order to provide higher availability and efficiency for the VMware Infrastructure
• Built, Installed, Configured and administered VMware vSphere ESXi 5.0, 5.1, 5.5 on Confidential x3850 X5, Confidential x3650 M4, X3850 X6,Lenovo x3750 M4, Confidential x3650 M5, Dell Power Edge R730, R330
• Created dvSwitch and vMotion and other configuration items on vCentres for VMware vSphere ESXi 5.1
• Used Change management Software tool to maintain the server inventory and Virtual Infrastructure Information
• Migrated Virtual Machines (Production) and Placeholder VMs (SRM Site) from VMware vSphere ESX 3.5, ESX 4.0 & 4.1 to ESXi 5.0
• Participate Weekly access review Meetings for status updates, review scheduled change procedures recommending any updates/adjustments as required
• Ensured Planned outages and Maintenance activities are managed properly with implementation within the scheduled change windows
• Updated Global Asset databasewith all server information. This then provides reporting, search and query capability on the data in the warehouse thus ensuring accurate asset records.
• Planning, Scheduling, Execution of In-Place upgrade from VMware vSphere ESXi 3.5, 4.1 to 5.0 as required. This also included creating a procedure to execute this so others would be able to perform this as well.
• Created, Submitted Network port and VLAN ESXi requirements to the customer network team. This required significant interaction with the customer groups and was critical in ensuring the network activation was implemented without issues

Confidential

Wintel / Citrix System Administrator

Responsibilities:

• Planned, Built, configured and productionized 30+ Windows Server 2008 (Standard) on Confidential HS22 Blades Servers
• Planned, Built, configured and productionized 60+ Virtual Servers for Windows Server 2008 and 2012 on VMware vSphere ESXi hosts
• Decommissioned Windows Server 2003 installed on HP Rake mounted server
• Installed & Configured TSM & NetBackup clients on physical and virtual servers for various Windows Server editions, made sure that servers reporting to console
• Troubleshot with daily missed backup servers, re-configured and re- scheduled the backup on physical and virtual servers
• Intricately documented the standards and procedures for installing and configuring TSM & NetBackup clients, SRM, Tivoli End Point, Fusion on servers for various Windows Server editions
• Configured various agents on VMs like TSM, NetBackup, McAfee, Tivoli, SRM and Symantec Endpoint Protection and made sure that clients are reporting to console/master servers
• Assigned SAN storage on VMs and all of their configurations including requesting and attaching LUNs from storage team as per projects' requirements
• Coordinate with Storage team to provide WWN and added LUN to ESXi cluster, Expended storage/volumes and added VMDK to virtual machines.
• Provisioned physical servers and hundreds of VMware virtual machines on VMware vSphere ESXi 3.5, 4.0, 4.1 using vCenter Server
• Designed, documented and implemented patching system in Shavlik on patching servers for around 500 windows servers which was very cost effective, trained the entire team to get benefited with new patching mechanism
• Engaged on the Citrix Team as a Sr. Citrix Technical Lead, to assist on the deployment of a new vDisk for PVS 6.1 Farm, this is the "Gold Image" for 14000+ concurrent Citrix users.
• Application compatibility testing with Chrome and IE11 within the Citrix Environment. This is to ensure application readiness for 3rd Party call center users.
• Troubleshoot issues & identified gaps as per the Citrix design document
• Worked on resolving technical Citrix Edgesight issues in relation to SQL Database (Reporting Services) for DR Citrix Farm
• Troubleshoot issues with vDisk imaging for Citrix PVS 6.1- Provided Hotfixes update process and reverse imaging steps by sharing Citrix articles & leading practices
• Active monitoring on the Citrix environments and provided summary report to the PM on regular basis.
• Provided input to and helped 3rd party testing teams by troubleshooting/resolving issues, monitoring performance and generating reports within Citrix Edgesight for Stakeholder review
• IE 11 lock down policies considerations provided to client as per request
• Identified Gaps within the Citrix Infrastructure ie: Patching, versioning and product differences in order to plan for alignment
• Coached Citrix teams on best practices for Citrix Products and Support.
• Act as Lead for any incident involving Citrix, benefiting from a holistic view of the Citrix Farm's issues via joining of bridge calls etc.

Confidential

System Administrator

Responsibilities:

• Administered research, planning, organization and documentation for servers build for project implementation. Proficiently installed and configured server OS and verified the installation process. Troubleshooted and maintained groups, group policies, users and computer accounts. Observed and examined event logs for DNS and DHCP, configured forests and domains.
• Windows Active Directory Administration and configuration - ADUC, GPO, Security, DNS, DHCP
• Instrumental in the installation, configuration and administration of WSUS to maintain proactive control of windows server environment.
• Installed, configured, and monitored Windows Server 2003 and 2008, Efficiently patched and maintained the operating system
• Configured and managed TS Licenses and troubleshot TS Connection properties
• Teamed with different departments to identify legacy server based software; planned and executed P2V migration; documented and decommissioned physical server
• Configured and managed Microsoft Physical and Virtual Clusters.
• Key member of the team accountable for planning and implementation of Citrix farms using XenApp 5 on Windows Server 2008 and Citrix Presentation Server 4.5 on Windows Server 2003. Installed and configured web interface server in a Citrix environment and developed Web and Services Sites on WI Servers through Access Management Console in a Citrix framework. Installed Citrix XenApp Plugins for Hosted Apps, Streamed Apps and Web Plugins and configured published applications settings/properties on server and farm level using Citrix Access Management Console. Profiled applications for streaming on XenApp servers and streamed to remote clients and configured Communication, and profile settings according to client requirements.