SUMMARY

• Highly proficient in configuring and administrating of XenApp 5.0, XenApp 6.0, XenApp 6.5, XenApp 7.6, Access Gateway, NetScaler VPX, Storefront 2.0, Web Interface, Edge sight, Load Manager, Streaming Profiler in Enterprise environment.
• Installation of Citrix Presentation server / XenApp 6.5/5.0 & Citrix Client Tools.
• Administration of Citrix XenApp Farms and XenDesktop Farms.
• Knowledge in Citrix XenApp, Citrix Xendesktop, Citrix XenServer, Provisioning server, Storefront, AppSense, ThinApp, SCCM.
• Lead Citrix NetScaler Architecture and implemented Infrastructure Redundancy of Federal Home Loan Bank in addition to completing the SANS Top 20 Controls within a Scrum Agile Team
• Implementation, and maintenance of Motorola Mobility’s global Citrix/ Infrastructure adhering to Google and Lenovo standards
• Configuration of Citrix server policies, Load Management and Printers in the Farm.
• Experience in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp 6.5/5.0.
• Installed and maintained Citrix Presentation Servers 4.x and XenApp 5/6.x servers with up - to-date latest rollup hot fix and service packs for Windows.
• Having work experience on PVS stream servers with HP Moonshot, XenServer.
• Citrix XenApp Web Interface Administration via IIS.
• Experienced in ESX Architecture, guest OS installation, setting up of VM priorities, Cloning, Templates, and Snapshots.
• Experienced in resource management framework, creating resource pools, adding the VMs into resource pools.
• Managed ESX 4.x and 5.x with Virtual Center server 3.x /4.x/ 5.x for managing multiple ESX servers.
• Experience in the V2V and P2V migration of Physical servers to ESX hosts.
• Experience in administering Windows Terminal Server, Group Policy management and Active Directory environment.
• In-depth knowledge in dealing with Windows Registry and File Systems.
• Strong knowledge of TCP/IP protocol suite, virtual networking, wireless networks & Cloud computing concepts.
• Expertise with IP sub-netting, VLANs, Load Balancing, and High Availability (HA) architectures.
• Excellent interpersonal and oral/written Communication skills and have high adaptability to changes in technology.

TECHNICAL SKILLS

Citrix: XenApp- MPS 4, XenApp 4.5, 5, 6, 6.5 and 7.6 Citrix XenDesktop- 4, 5 and 7.6 Citrix, Storefront 7.6, Delivery Controller, Citrix XenServer-5.6 and 6, DNS, Active Directory (AD), Citrix Technologies- Secure Gateway, Provisioning Services, Edgesight, NetScaler VPX 10.5, Storefront 2.0.

Operating System: DOS, Windows 2000 Server, Windows Server 2003/2008/201 , Windows NT 4 Server and Workstation, Windows XP/Vista/Windows 7/10 (Professional).

Languages: C, C++, C#, VB.

Web Technologies: HTML, DHTML, CSS, XML, IIS, AJAX, SharePoint Server 2007(MOSS 2007).

Protocols: TCP/IP, SNMP, IMAP, FTP, RDP, HTTPS.

Databases: SQL Server 2000/2005/2008 , Oracle 10g.

Scripting Language: VBScript, Jscript, PowerShell.

Citrix Troubleshooting Tools: Quick Launch, IMAHelper, XDPing and Wireshark

Hardware: HP Proliant, IBM xSeries, Dell PowerEdge

Trouble Shooting Tools: Filemon, Regmon, Procmon, InCtrl & Dependency Walker.

PROFESSIONAL EXPERIENCE

Senior Citrix Administrator

Confidential, PA

Responsibilities:

• Responsible for administering and supporting 350 Citrix server environment on Windows Server 2003/2008.
• Experienced in enterprise application/infrastructure including design, configure, implement and document new server-based application and/or cloud services. Launch Citrix XenApp 6.5/7.6 Application packaging/deploying and provisioning.
• Group Policy management using GPO Admin, Roaming/Local Profile Management, administration of DNS and Active Directory (AD).
• Work as deployment engineer for supporting Citrix rollout and Citrix patching deployment on various environment.
• Installed XenApp Edge sight client 5.3 on all Citrix servers and enabled mail alerts for (Host down, ICA listener down, disk space, server load and for Citrix services).
• Upgraded XenServer 5.6 to XenServer 6.0 and migrated the VM’s from VMWare ESX to XenServer
• Responsible for Terminal server builds and Citrix XenApp server deployments in both Physical and virtual environments
• Supporting in-house application management in Citrix environment through Citrix Streaming.
• Configured Citrix using toolsets performing tasks such as adding users, changing properties, changing GPO’s, maintaining Active Directory, creating desktops, creating images, Citrix policies and Citrix application streaming.
• Implement Citrix Rollup Pack and Feature packs as per Citrix recommendation.
• Troubleshooter various issues related to Citrix resource manager, Printers etc.
• Working on NetScaler 8100 on administration of NetScaler, Storefront administration
• Management and supervision of Backup/ Recovery tools, Disaster Recovery (DR) and administration of McAfee Anti-virus.
• Monitored Citrix server’s health by using Citrix Edge Sight.
• Performed Citrix Farm and server health checks on regular basis
• Developed Virtual apps for in-house client server applications through Citrix Streaming profiler 6.5/6.0/5.2.
• Provided 24/7 Production support for Citrix environment.
• Configured WYSE Terminals to provide thin client solution to Business users.
• Performed scripting through VBS, CMD.
• Configuring Virtual servers on NetScaler for load balancing.
• Implemented Quarterly patches to the servers suggested by Microsoft.
• Working with troubleshooting tools CDF Trace, PROC MON and Dependency Walker

Citrix Administrator

Confidential, FL

Responsibilities:

• Responsible for monitoring and maintaining Windows and Citrix Servers which includes 1000 user base and more than 100 plus applications.
• Publishing Applications, Content and Desktops to users in Citrix Management Console
• Administrating the NetScaler - storefront load balancing
• Interacting with business users for gathering the requirements for on boarding the applications to Citrix Servers
• Created MSI packages using Citrix Installation packager in Citrix 4.0/4.5/5.0
• Adding Custom Actions to MSI Install Sequence using embedded VBScripts to customize MSI install behavior.
• Built, test and deployed Citrix XenApp PoC labs for each virtualization technologies (Microsoft Hyper-V, VMware ESX Server and Citrix XenServer).
• Using Orca Tool for creating Windows Installer Transform (MST) files for customizing vendor provided MSI installs.
• Resolving various connections of Citrix Printer issues for client printing over Citrix.
• Creating a test Environment in Citrix or for Production Team to test their applications.
• Experience with Application Streaming and publishing Streaming profiles for user access.
• Supporting Citrix Password Manager and Access Gateway.
• Resolving user connections to the Citrix Web Interface server by recycling the IIS services.
• Working on XenApp 5.0 in test environment for migration of the current farm from XenApp 4.5 to 5.0
• Documenting Application Installation, Know issues which occur regularly.
• Involved in maintenance of Citrix XP, PS 3.0 and PS 4.0 farm, which includes more than 100 Servers and 100 various applications.
• Involved in Installation and upgrading the various applications on Citrix Servers and publishing the Application on Citrix PS 4.0 farm.
• Installing Hot Fixes(Rollup Packs and Feature packs) released by Citrix on Citrix Meta frame Presentation Servers through Installation Manager
• Monitored and Maintained the Citrix Web Interface server
• Implemented the Cluster Environment for Citrix Data Store servers.
• Configuration of Farms, Zones, DC’s, DS, TS License servers, Web Servers.
• Installed, Managed and Monitored ESX3.2/ 3.5 Servers
• Created VM Session for Test Environment for testing Application before deploying to Production
• Used Virtual Infrastructure Client for managing VM Machines
• Created MSI Packages using Rapid Install Packaging.
• Worked on Change Management, Incident Management and Request Management Tickets in Remedy Tool
• Resolved various issues such as Windows Policies, Application licensing through RDP, Net - meeting. Coordinating with Vendors regarding production issues & solving problems.

Windows System Administrator

Confidential

Responsibilities:

• Handled all company layer 2 switching responsibilities with no supervision.
• Supported Xerox Multifunction devices, including network and email faxing.
• Configured and upgraded Cisco Adaptive Security Appliances and firewalls.
• Analyzed requirements for, built, and managed complex Access database program for Safety Engineering department.
• Setup audio visual equipment, including projectors and microphones across linked conference rooms.
• Created system using mix of Access and Visio documentation to document network and server environments.
• Maintained physical and virtual server hardware and operating systems to ensure reliability of server applications.
• Produced, maintained, and improved documentation on various internal processes, OS standards, and refresh cycle schedules.
• Participated in hardware reduction cost projects by providing server virtualization technology. Provided detailed updates and plans to meet project deliverable.
• Document and track issues via a ticketing system.
• Packaged various applications per specs provided by client to Windows XP desktop environment.
• Managed resources on the Citrix Environment.
• Interacting with business users for gathering the requirements for on boarding the applications to Citrix Servers.
• Installing, configuring and administering Windows2000/2003 servers.
• Worked on workstation to test the packages and related tasks for package building.
• Tested and debugged MSI packages to make sure that they function properly for all users on the managed XP platform.
• Worked on Registry to debug invalid entries.
• Used VB Scripts for pre-install and post-install software packaging and to automate/schedule the tasks.
• Used Filemon and Regmon for monitoring the files and Registry keys accessed by applications.
• Providing users with access rights and permissions for accessing the applications.
• Creating user rights and defining local and roaming profiles.