SUMMARY

• 11+ years of I.T Infrastructure & Data Center Support and management experience.
• Solution Engineering / Architecture and design, planning, and support large multi - platform Infrastructure.
• Proven ability to design, implement, and support high-availability solutions.
• Provide strategic analysis and advisory services to clients to help them solve business and technical challenges.
• Cloud Services solution architecture AWS, Azure, Pivotal
• Support a myriad of enterprise-class solutions from most leading providers of technology infrastructure, including deployment and support enterprise-grade Server, Network, storage solutions and security infrastructure.
• Tackle the most complicated or severe Technical issues, design solutions to mitigate risks and respond to issues proactively, and manage projects to ensure accurate, timely, and smooth deployments.
• Design and implement IT solutions for client Infrastructure.
• Designs and document new Processor and provide process improvement.
• Develop, design Disaster Recovery plan for business continuity and implement architectures with high availability, operations supportability and scalability to support evolving infrastructure.
• Specialized expertise with Windows Server Operating Systems (2000,2003,2008,2012) and Solid understanding of Active Directory, Group Policy, and managing computers and users within a multi domain.
• Understanding the infrastructure and new requirement, infrastructure capacity planning, design and provision infrastructure for new environment requirement.
• Process Automation expertise using scripting tools like batch, VB, PowerShell 2.0, 3.0, 4.0, 5.0.
• PowerShell DSC 4.0,5.0 setup and configure pull server, creating custom resources, working with various system modules and configuration.
• Develop, Implement and managing ITIL Process (Change, Release, Incident and Problem) management.
• Administration of virtual infrastructure built on VMware, Microsoft Hyper-V, and Citrix technologies.
• Provision VMware 5.0 & 5.5 infrastructure, Installation, Maintenance and administration.
• Design, implement & Support large skill of Windows servers (2000,2003,2008,2012) infrastructure, Windows Server Roles and Features- Active Directory, Cluster, DNS, DHCP, IIS Web Role and various Windows Application Servers like Exchange, SMS/SCCM, WSS, MOM/SCOM.
• Process Automation expertise (PowerShell, PowerShell DSC, VMware PowerCli & HPOO)
• Installation, configuration & administration Cisco nexus 1000v.
• Experience with Cisco UCS B and C-Series systems.
• Knowledge on F5 BIG-IP Load balancer.
• Firmware updates of Servers & SAN components (HBA Cards).
• Hands on experience in configuration & administration of firewall, routers and switches.
• Firmware updates of Servers & SAN components (HBA Cards).
• HP blades C7000, HP ProLiant DLs and Blade Servers G3, G5, G6,G7 Dell Power Edge Servers, EMC SAN storage VNX
• Hands on experience in configuration & administration of firewall, routers and switches.

TECHNICAL SKILLS

Server Operating Systems: Windows Server 2000,2003,2008,2012 R2

Other Server Application: SCCM 2007&2012, Share Point 2007 MS-Cluster2003 & Failover Cluster 2008/2012, MOM 2003, AD, DHCP, DNS

Cloud Services: AWS, Azure, Cloud Foundry

Web Server technologies: IIS,Apachi,Tomcat

Database: SQL Server 2000,2005,2008 R2, 2012

Network: Cisco, Juniper (Router& Switch)& SonicWall, bluecoat proxy, Cisco ASA, Netscaler VPX 200

Scripting/Automation: Batch, VB, PowerShell 1.0,2.0,3.0,4.0 VMware Power CLI, PS DSC 5.0, HPOO 9.0

Storage: NetAPP, Hitachi, Emulex HBA, Brocade switches

Virtualization: VMware vsphere5.0/5.5/6.0, Cisco Nexus 1000v,Hyper-V

Massaging: MS-Exchange 2003&2007, Office 365, Linux Send email

Other: Putty, FTP,TFTP

Ticketing Tool: HPSM, Requests center, ITSM (service Now).

PROFESSIONAL EXPERIENCE

Infrastructure Consultant

Confidential

Responsibilities:

• Developed a systemarchitecture strategy and roadmap to improve IT service Delivery and response time to best industry practice levels.
• Developed Hybrid Cloud Strategy with AWS Cloud for application hosting platform, migrated on-premises Email Exchange platform to Office 365 Cloud base platform.
• Established processes and procedures to minimize operational issues and designed, implemented and provided managerial oversight for all disaster recovery and business continuity solutions.
• Consolidated multiple data centers into two newly built datacenters saving operational cost, reducing footprint and integrating superior and efficient technology while successfully integrating business continuity plan.
• Designing new IT infrastructure Standards and process, worked on multiple platform Visualization (Vmware/Citrix), Cloud (AWS/Azure/Office 365), Storage (Netapp/HP SAN), Network(Cisco/Citrix NetScaler), Security(Cisco ASA 5510, Symantec VIP Two factor Auth).
• Motivated direct reports and formed a culture of teamwork along with keeping a solid focus on relevant business goals
• Designed,architected, budgeted, and delivered a new ITinfrastructurecomprised of two active/active data centers that provided superior performance for new and legacy applications suite. Redesigned the server farm environment, implemented security remediationarchitecture, virtualization, SAN storage, Email service migration from Exchange on-premises to Office 365 cloud base platform, Unified Communication and consolidated data centers with disaster recovery and proactive monitoring and alerting capabilities.

Infrastructure Specialist

Confidential

Responsibilities:

• Solution Engineering / Architecture and design new processes and document of Allstate Internal projects.
• PTA - Project work intake and build Environment Approach Document (EAD)
• Provide Automation solution and process improvement to minimum common standards and reduce efforts.
• Provide strategic analysis and Consultawation services to help solve business and technical challenges.
• Develop, design Disaster Recovery plan for business continuity and implement architectures with high availability.
• Evaluate and develop new tools, new applications and new process.
• EOSL Migration project windows Server 2008 to 2012 along with hosted applications.
• Server Patch Management and vulnerability check.
• Build new server and setup / configuration.
• Provision new DNS records, VIP pool member setup under F5 load balancer.
• L3 incident / ECC support Prod & Non-Prod Environnent.
• Documentation / Roadmap aligned to Enterprise direction
• Developing process automation PowerShell/PowerShell DSC 4.0,5.0,
• Support a myriad of enterprise-class solutions from most leading providers of technology infrastructure, including deployment and support enterprise-grade Server, Network, storage solutions and security infrastructure.
• Working with SCCM 2012 DCM and Reporting service with SQL SSRS.
• Virtual & Cloud platform VMware VSphere 5.5, Cloud Foundry, AWS.
• Working with F5 BIG-IP Server and server load balance (SLB) with webservers and application.
• Duck creek infrastructure migration from 6.0 to 6.2 on windows 2008 to windows 2012.
• NAS Share management under DFS and share security access.
• ITIL Process Change, Release, Incident and Problem management.
• Automation tools like Puppet, HPOO, Octopus.
• Consultation Security setup like Firewall and SSL certificate.
• Provision VMware infrastructure, Installation, Maintenance and administration. Installation and configuration Web Application Role on windows 2008 and 2012 servers.
• Dealing with Firewall to manage the access role for web-application.
• Experience in developing, Implementing, and managing Change and Incident management policies and procedures using ITIL best practices at Enterprise level in company.
• Developing process automation PowerShell/PowerShell DSC 4.0,5.0. Setup and configure pull server, creating custom resources, working with various system modules and configuration.
• Onboarding new web application in Web-Farm environment.
• Creating DNS static records for Web Application load balance requirement.
• Working with SQL SSRS service.
• Creating DNS static records for Web Application load balance requirement.
• Adding VIP DNS record for Web-Farm.
• Working with F5 BIG-IP and server load balance (SLB) with webservers and application.
• SCCM DCM configuration management.
• Provision SCCM 2007/2012 infrastructure, Installation, Maintenance and administration.
• Managed Microsoft SCCM deployments in a large-scale global environment of 50,000+ users; oversaw deployments of large and complex applications targeted for mass audience.
• Migrated SCCM 2007 to 2012 with 50000+ workstation client and 10000+ Server client, 12 Primary servers and 300 Secondary site servers
• Developed PowerShell script to create collection in SCCM 2012 during up-gradation of SCCM 2012 also developed script to install DP and secondary site server on server.
• Developed script to create subnet group and add the subnet to group.
• Designing and writing Process document.
• Provided level-3 infrastructure support, and assisted in the maintenance and troubleshooting of SCCM site server and client workstations; possess good understanding of the SCCM infrastructure including boundaries, site server roles, and parent/child relationships in order to troubleshoot SCCM related issues.
• Updating and editing .MOF files for H/W inventory management.
• Install and Decommission new SCCM Primary and secondary site servers.
• Used Wise Package Studio and/or Admin Studio to create MSI, and Wise Script to wrap packages for deployment.
• Creating SCCM configuration baseline for Desired Configuration Management (DCM)
• Administered Microsoft SMS servers for client/agent installation, software distribution, creation of advertisements and collections, hardware/software inventory, and software metering.
• Leveraged SCCM Reporting and Query tools for the management of global enterprise resources including desktops, laptops, and windows servers in a 10000+ Windows users\' environment.
• Worked hand in hand with the Change and Release Management teams to ensure smooth delivery.
• Adhered to the firm's patch deployment process.

ENVIRONMENT: Windows 2003/2008/2012 Servers, VMware 4.0/5.0, VMotion, DNS, DHCP, NTFS, TCP/IP, LAN/WAN, Microsoft SQL Server 2005/2008. MS-Exchange,MS-SMS 2003/2007/2012 , MS-cluster- 2003/2008/2012 , Office Share point server 2007, MS- Project Server 2007, Team Center server, Cisco & SonicWall Network devises,F5 Big-IP.

Sr. System/Network Administrator

Confidential

Responsibilities:

• Working with Multiple Domain Environments.
• Installing, Configuring and maintaining Domain Servers. Managing disk space, user profile creation and user rights management.
• PowerShell script for monitoring website availability.
• Scripts for integrating VMware virtual machine and SCCM for guest OS deployment.
• Managing MS 2003 Exchange Server.
• Administration of Microsoft Cluster Services (MSCS) 2003 and 2008, SMS and SCCM Sites servers and SQL server 2000/2005.
• PowerShell script for active directory stale object removal
• Part of Migration activity SMS 2003 to SCCM 2007.
• Advertisement and Package Installation troubleshooting
• SQL Reporting and Maintenance.
• Managing site to site connectivity.
• SMS client installation and resolving client connectivity Issus.
• Automation of weekly and monthly server reboot using PowerShell
• Troubleshooting SMS site connectivity issues.
• Deploying updates & application packages through SMS servers.
• SAN array configuration (Hitachi). Configuration of Brocade Switches.
• Installing and maintaining Application server on Microsoft’s Virtual PC 2005, VMware ESX 4.0.
• Installation, configuration & administration of Office Share point server 2003/2007, Team Foundation server 2008 and Project Server 2007.
• SMS Site SQL database management.
• Ensuring scheduled / unscheduled backups as per the backup plan.
• Administration of Juniper Firewall (SSG 520) and CISCO routers (2600 and 3650).
• Installing, maintaining and keeping updated the Antivirus server and all the clients.

ENVIRONMENT: Windows 2003/2008 Servers, VMware ESX 4.0, vMotion, DNS, DHCP, NTFS, TCP/IP, LAN/WAN, Microsoft SQL 2005/2008. MS-Exchange,MS-SMS2003/2007, SQL Database 2005, MS-cluster-2003/2008,Office Share point server 2007, MS- Project Server 2007, Team Center server, Cisco & SonicWall Network devises, VMware.

Windows Server and Network Engineer

Confidential

Responsibilities:

• Configuration and maintenance of Windows 2000/2003 Active Directory, DNS, DHCP management and support.
• Administration of Microsoft Cluster Services (MSCS) 2003.
• Configuration and management of Juniper Firewall and blue-cote proxy and content filtering
• Administration of Trend micro Antivirus Officescan v 8.0 / IMSS v7.0 / SMEX v8.0
• Managing the overall administration of LAN system
• Batch and VBscript scripting in windows for automating tasks.
• Configure SMS 2003 Site server & installation of SMS client on servers and Workstation.
• Deploying the Application & Updates through SMS server.
• Troubleshooting SMS client connectivity issues.
• Configuration and administration of MS 2003 Exchange Mail Server and SMS sites.
• Configuration and administration of Routers (CISCO 2600) / Switches (Nortel) hardware devices and software to ensuring maximum uptime.
• Addressing queries regarding the Information System / Software & extending support to the clients including maintenance of hardware / software.
• Implementing security templates and Software implementation using SMS & GPO.
• Managing IT vendors engaged for various services & equipment’s.
• Installing and maintaining Application server on Microsoft’s Virtual PC.
• SQL Server 2005 & 2008 Management.
• Involved in Installation and Configuration and Maintenance of Windows 2008/2003/2000 on HP ProLiant Servers.
• Created User Accounts and Groups in Active Directory (AD).
• Involved in troubleshooting the issues related to Servers, Local Services, Data Centers, and Server Configuration for Microsoft Windows Systems.
• Configured HA, DRS clusters and capacity planning for new clusters and configured FT for the important
• VM's and also Maintained FTP Sites, Web Servers and created Virtual Directories in IIS7.
• Creating and managing security groups and reconciliation of the same regularly.
• Involved in On Call rotation for supporting production strictly maintaining SLA's.
• Created documentation for Server Builds, Application Installations, Mapping the drives and Issues which occur during software upgrades.

ENVIRONMENT: Windows Server, MS-Exchange 2003,SMS-2003, MS-SQL 2000&2005,Office Share Point 2007, Cisco & Nortel Network devises Dell Power Edge, HP ProLiant Servers.

SYSTEM ADMINISTRATOR

Confidential

Responsibilities:

• Configured and maintained Active Directory - User Management, Implementing various policies for the user using the group policies on Windows 2000 & Windows 2003 Server.
• Implement Root, Forest and Child Domain System with Additional Domain Server in the different sites.
• Configure the Remote Access Server for the remote client.
• Configured Print and File Servers and allowed access to users using Group Policies.
• Created User Accounts, Configured User Profiles, Created local and Global Groups and implemented Group Policies.
• Updates, patching and software installations via group policies (GPO).
• Implemented Windows 2003 Server as Backup Domain Controller for Active Directory.
• Configured and Maintained DNS, DHCP and WINS on Windows 2000 & Windows 2003 Server.
• Shared Folders, Planned and Assisted in configuring NTFS Permissions.
• Installation of Operating Systems Win98, Win XP, Win NT, Win 2000, Win 2003.
• Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy.
• Coordinate and monitor troubleshooting to isolate and diagnose common system problems: document system events to ensure continuous functioning.
• Recommend course of action and implement as approved.
• Troubleshoot the DNS servers by using command tools like nslookup, event logging, debug logging.
• Monitor server hardware, performance, and up time and respond to outages promptly
• Document server builds, server outages, and backup failures.
• Managing WAN setup consisting of Leased lines connecting various national and International Offices.
• Working with Cad Cam Servers (Catia V5 R15-16, USG, Provi)
• Installation of XP Professional Image and Professional 2000 image through Ghost Server 2004.
• Installing and maintaining Application server on Microsoft’s Virtual PC.
• Microsoft Cluster Services (MSCS) 2000 and 2003
• Administration of AD, DHCP, DNS and security templates using GPO.
• Configuration and management of Sonicwall Firewall (TZ170 & 2040).
• Configuration and maintenance Cisco router 3640, 2621 and switches
• Citrix client Configuration (ICA32).
• Experience with VPN configuration of clients and firewalls or VPN devices.
• SQL Server 2000 & 2005 Database management.

ENVIRONMENT: Windows 2000/2003 Servers, Active Directory, Network Printers, Windows XP,MS Exchange, SMS 2003, SQL Database2000/2005, MS-Cluster 2003, and Cisco & Nortel Network devises