SUMMARY:

To contribute my skills, knowledge and experience, and to further enhance my experience in order to develop a more integrated and professional approach in your professional environment.

SKILLS:

Languages: English and Yoruba

Computer: Windows XP, Win 7, Win 8, Microsoft Office Suite., Active Directory 2003/2008/2012 , Windows Server 2003/2008/2012 , SCCM, WSUS, Microsoft Exchange., Citrix, PeopleSoft, VMWare, HyperV. Remedy, Adobe, SAN & NAS Unix

WORK EXPERIENCE:

Confidential

System Admin

Responsibilities:

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes
• Review system and application logs, verifying completion of scheduled jobs such as backups
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
• Utilize SCCM to configure software deployments and workstations and server patching.
• Create, change, and delete user accounts per request
• Perform in a team environment with other Systems Administrators to provide overall operations and maintenance for the JSF production environment
• Partner with Systems Engineering and Integration groups in the install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirement
• Serve as primary escalation point for incident tickets from Level 1 Service Desk
• Action and resolve escalated tickets in accordance to Service Level Agreements
• Use Remedy Action Request System to log, track and manage incident and request queue
• Apply systems and security patches to all workstations and servers in accordance with established policies and procedures
• Use remote desktop tools to troubleshoot escalated incidents and to deploy and remove local applications
• Deploy, maintain, and operate a data backup and recovery solution that supports F - 35 encryption requirements
• Provide on-site system administration for COTS applications
• Facilitate and support the development and of desktop images Perform system administration functions on all F-35 Program servers, applications, and systems
• Manage updates to hardware and software to maintain currency as well as the overall data center administration requirements
• Review audit, security, application, system, web/application/database, and directory service logs
• Monitor system capacity with Solarwinds - storage, memory, and CPU. Test, install, and report status of patches and hot fixes
• Identify, correct, record, and properly identify anomalies
• Provide IT System Administration services for various customers across the JSF PO

Confidential

System Admin

Responsibilities:

• Microsoft Operating System w/IIS, Transaction Server
• Performed windows server migration on 2003/2008/2012 /2016
• Microsoft Windows 7 Desktop
• Microsoft SQL 2000/2005
• Configuration Management Protocol & Guidelines
• Solar Winds Orion (or current version)
• VMware OS
• Support specifications of client/server computer and network systems to meet business requirements and to ensure compatibility and optimum performance
• Install, maintain, configure, and support client/servers, networked computers, and related systems
• Utilize SCOM to monitor server health
• General maintenance and troubleshooting of local group policy
• Information Assurance Vulnerability Alerts (IAVAs) and manufacturer recommended updates for servers
• Troubleshoot and repair server software, operating system (OS), and client-server application problems
• Federal, DoD, Navy, and local policies regarding web development
• Patching, documenting and reporting IAVA (B) (T), and CTO compliance
• Perform general maintenance and troubleshooting
• Perform DoD Common Access Card (CAC) authentication and access
• Maintain and execute backup solution to SAN

Confidential

System Admin

Responsibilities:

• Install, manage and update 100 virtual Windows server 2008r2 and 2012r2
• Follow strict configuration and change management guidelines in managing the server environment by adhering to STIG requirements.
• Review OS and IIS logs and address any concerns there may be.
• User account management and creation in Active directory.
• Coordinate and facilitate weekly system outages to apply system changes/ updates and document those changes.
• Install software and patches to all existing software and application on all servers
• Routinely update system documentation
• Install and configure DoD Windows server images
• Review IAVA notices and take action to those that effect our VM s
• Administer failover environments to ensure maximum uptime for all web platforms.
• Administer SAN using Tivoli storage to ensure data is properly backed up.

Confidential

Refresh Technician

Responsibilities:

• Acted as a technical resource for all users
• Working to agreed SLA's in order to resolve customer issues in a timely manner
• Maintain an accurate record of all State department assets using Maximo software.
• Also perform installation and troubleshoot support for peripheral devices such as, scanners, printers, and fax devices
• Provide troubleshooting diagnosis, and repair for WYSE and HP desktops
• Install hardware and software application on a myriad of computer devices
• Managed user accounts utilizing Active Directory, regulated and monitored file access to ensure confidentiality and proper use.
• Complete set up of new workstation on the classified network (SIPR)

Confidential

IT Deployment Service Supervisor

Responsibilities:

• Install, troubleshoot, support and configuration of Windows servers 2003/2008/2012
• Created and administered advertisements, programs, collections, and custom reports in SCCM.
• Troubleshoot failed SCCM deployments and SCCM health issues.
• Administer SCCM software delivery including various methods such as running advertised programs, machine targeted, user targeted and large scale deployments.
• Administered Exchange 2010 Enterprise Environment (50+ Exchange Servers)
• Administer and support WSUS environment, including approving, testing, and deploying updates via WSUS in SCCM and troubleshooting failed updates.
• Install, troubleshoot, support and configuration of Windows servers 2003/2008/2012
• 2003/2008/2012 Active Directory administration, operations, maintenance, and troubleshooting
• Supported 30,000+ users via Microsoft Active Directory and Exchange.
• Managed AD Users and Computer Objects.
• Managed distribution and Security Groups, and GPO’s
• Built and implemented new AD Domain Controllers.
• Upgrade of AD Domain Controllers from 2003 to 2008 and 2012
• Established and maintain DHCP, DNS
• Utilized VMware to deploy new virtual servers as needed 100% travel and had to manage travel expenses and company credit card.

Confidential

System Admin

Responsibilities:

• Provide support for end-users, over the phone and through email.
• Logged all interactions in ticketing system.
• Responsible for implementing and maintaining Windows 2008 server and Windows 7 workstations in an Active Directory domain.
• Managed Multi Site / Multi Domain Active Directory 2003/2008 Infrastructure
• Assisted in developing and maintaining group policy.
• Provisioned user accounts, elevated access accounts, systems account, and application accounts.
• Installed and configured MS Windows and MS Exchange servers
• Managed messaging environment with Exchange Server 2003/2007 & Blackberry servers in various locations.
• Ensured highest availability of mail servers, monitoring exchange message routing, and database backup and troubleshooting.
• Organized and coordinated the patching process of MS servers.
• Managed deployment of all patches, critical updates and service packs on a timely basis
• User Account Management with Active Directory 2003/2008
• Setup and Monitor AD replication
• Managed SCCM Operating System Deployment (OSD) implementation
• Managed SCCM Software Update Point (SUP)
• Implemented WSUS to deploy security updates.
• Executed enterprise workstation imaging and deployment methodologies.
• Packaged, tested and deployed automated desktop application installations within a SMS and SCCM framework.
• Ensured correct installation, configuration, use, and maintenance of the Microsoft SCCM Platform

Confidential

Technical Assistant

Responsibilities:

• Provide technical support for distributed computing functions and equipment, both in response to reported problems and service requests.
• Installed and set up new PC’s and Mac computers, as well as the necessary software that was needed end users.
• Light cleaning, troubleshot various Navy equipment.
• Instructed and guided the users on how to work the equipment and basic preventative maintenance.
• Utilize the tracking software for documenting problem resolutions.
• Keeping inventory current and responding to service requests using Maximo asset management Maintained a program database called Citrix that was on the Navy network.
• Gained experience with computer systems, LAN and mainframe environment.
• PC experience; hardware and software, with an emphasis on MS office products.
• Operated different types of program using PeopleSoft and Oracle.
• Recovered systems after hardware and software failures.
• Downloaded virus protectors to reduce the vulnerabilities and risk of unauthorized users to enter the system.
• Diagnosed system hardware and software if problems occurred and to detect faulty equipment.