CORE COMPETENCIES

• Datacenter Design and Migration Cisco Networking Low Voltage Wiring/Testing KVM Management PDU Installation Various
• Linux OS Wireless Network Design and Implementation Windows Desktop and Server OS, VPN Administration, and PBX Support

PROFESSIONAL EXPERIENCE

Confidential

Staff Network Engineer

Responsibilities:

• Burlington, Ontario Site Remediation Infrastructure Manager (Completed March 2021)
• Oversaw design of network hardware, cabling schemes, and server connections
• Obtained quotes for products and services including fiber and cooper upgrades
• Coordinated purchasing, delivery, and installation of hardware, power, and cabling
• Provided remote support as expert resource for on - site team during Covid-19
• Secured project approval and project funding
• User Closet Upgrade and IP Address Reallocation (Completed March 2021)
• Managed user closer closet upgrades from CAT5 and 110 block patch panel to CAT6-CAT6A Ethernet plug patch panels for user space
• Designed and implementing campus wide IP address reallocation for VOIP and PoE
• Grand Rapids, MI Colocation Build and Migration (Completed March 2021)
• Remotely directed hands on work for cabling, power, inventory, and troubleshooting during Covid-19
• Designed datacenter site to utilize ACI networking within multiple pods
• Configured remote access hardware and remote-control power strips
• Quantenna Communications Acquisition Integration (Completed June 2020)
• Executed initial, onsite network discovery at Quantenna HQ, including mapping of physical hardware locations
• Delivered integration plan for hardware upgrades, standard remediation, and timeline
• Designed network with consideration for IP addressing, routing protocols, and hardware standards
• Executed ON Semi HQ for absorption of Quantenna Tempe employees, including VLAN allocation, migration of all network and server hardware and creating IPSEC tunnel between ON and Quantenna HQ
• Added BGP AS to both ON Semi and Quantenna routers to establish intercompany routing
• Phoenix, AZ Colocation Build and Migration (Complete January 2020)
• Coordinated transition from on-premise datacenter to colocation site
• Overhauled global standards, including inventory management, to ensure consistency and accountability across all colocation sites
• Managed ordering and inventory of all Cisco hardware, power, and cabling supplies
• Installed all hardware, including power and cabling at colocation site
• Launched datacenter inventory system
• Configured Network hardware in ACI and Viptela environments

• Corporate HQ Network Infrastructure Rebuild (Completed December 2018)
• Replaced core, configured VSS/HSRP, installed new distribution devices, and upgraded access layer
• Coordinated upgrade of building fiber optics and replacement of current copper Ethernet cable with local vendors
• Configured and deployed Infoblox for IPAM/DHCP
• SD-WAN in a Box (Completed December 2018)
• Designed and configured portable SD-WAN solution to facilitate corporate LAN and Wi-Fi at remote locations and trade shows where a stable and secure network connection are required
• Built solution to be self-contained with included storage for main components and accessories
• Authored operating instructions and troubleshooting guide for ease of use
• Successfully deployed SD-WAN in a Box at CES2019 and CES2020
• Daily Operations
• Switch configuration of ports, VLANs, corporate/guest access, and WAPs
• ISE administration
• Troubleshoots network issues (latency, line errors, etc.)
• Cisco firewall management
• Windows and Linux based server management and troubleshooting

Confidential

Senior Network Engineer

Responsibilities:

• Coordinated upgrade with network architect for datacenter to replace old Cisco switches with new Cisco switches for the device management network to increase total capacity and extend end of life
• Learned and investigated Cisco SDA/ACI for future implementation
• Designed Juvenile Education Network refresh in coordination with Maricopa County Sherriff’s Office IT: new IP addresses; routing (OSPF); ACL/firewall updates
• Designed migration of new DMZ wireless environment for Maricopa County: modification of OTV, Checkpoint ACL/static routes; design and configuration of WCCP routers; configuration of new wireless controllers; rack and stack of new hardware in datacenter; controller anchoring; certificate updates for controllers; port configuration changes to Cisco Nexus 7K and 5K devices
• Coordinated troubleshooting between Confidential and the Maricopa County Sherriff’s Office for wireless and NetMotion VPN application
• Performed site surveys across county offices: wireless, using Ekahau portable AP and software
• Performed IOS upgrades of county ASA firewalls: 5505; 5510; 5555; 5585
• Administration of Checkpoint firewall: access policies; NAT; static routes
• Administration of Cisco ISE
• Administration of Cisco WLC and wireless networks: 2554; 5505; 8540
• Troubleshoots and responds to customer/employee tickets for network/wireless issues and requests
• Modified Fortinet rules to allow access to new facilities

Confidential

Senior Network Engineer

Responsibilities:

• Migrated from Cisco ACS to Cisco ISE
• Designed Wi-Fi upgrade for all global company sites
• Led network refresh project, including design of the new network, and physical datacenter migration
• Configured all Cisco gear for Tempe from out-of-box for basic setup
• Researched and engineered conversion of old network configuration from CatOS to IOS
• Coordinated with global network engineers: configuration and review of migration of network
• Performed site survey: Copper-Fiber to determine capabilities of current cable infrastructure

• Performed site survey: Wireless to determine if WAP relocation/addition were needed
• Upgraded and maintained Cisco Prime
• Upgraded and maintained Cisco WLC 5505
• Remote upgraded Cisco hardware in Eden Prairie facility
• Offered remote training and advice to Eden Prairie Network Administrator
• Decommissioned old hardware, including memory wipe, inventory record removal
• Managed firewall using ASA 5555 and Fortinet
• Setup F5 BIG IP in lab environment for company use testing
• Datacenter planning and hardware installation for US and EMEA sites
• Modified BPG routing to include new offshore facilities
• Configured and maintained Cisco WCCP appliances
• Migration from POTS to VOIP for all US locations

Confidential

Network Engineer,

Responsibilities:

• Configured Cisco switches and Routers for new protocols and IP/VLAN settings
• Managed email filter appliance
• Setup and controlled SolarWinds, including initial installation
• Planned Colo spacing and rack inventory
• Worked with IT Security to complete all items of a PEN test with needed router updates and configuration changes
• Configured Cisco ASA devices, routes, object-groups, access-lists
• Worked with end users to confirm access needed, and that access aligned with AMEX security policy
• Troubleshot access issues using ping, traces, and packet captures
• Processed packet captures in Wireshark
• Verified destination access using SolarWinds port scanning
• Member of TIMS team, high priority tickets with 3-4 day turn around instead of usual 14-day SLA
• Verified hardware inventory location and counts
• Worked on conversion from Cisco to PaloAlto
• Configured security access lists for PaloAlto devices
• Provided on-call support for off hour issues with network security

Confidential

Network Analyst

Responsibilities:

• Obtained BICSI certification
• Configured Cisco routers and switches
• Documented all network core connectivity to ensure audit compliance and accuracy
• Troubleshot VPN and networking issues
• Assisted with installation of new Cisco NEXUS platform, including connections from core device to fiber option extension devices in each designated rack
• Setup virtual machines for engineering use, including OS installation and resource allocation using VSphere/VMWARE
• Developed policies for new hardware installation and wiring into server rack cages
• Developed and enhanced relevant documentation and uploaded to SharePoint for datacenter use
• Provided project management to clean up datacenter racks, including removal of unnecessary wiring, and cable management upgrades, as well as overall design and placement of hardware

• Assisted with physical server installs and decommission projects
• Installed, troubleshot, and terminated cables for new servers in enterprise datacenter (ethernet, coax, and fiber)
• Demonstrated proficiency in Layer 1 through Layer 4 application troubleshooting implementations
• Analyzed Fluke fiber optic levels to ensure compliance and improvements
• Setup and configured rackmount KVMs and KVM dongles
• Provided backup assistance as local PBX Administrator to minimize response times
• Managed vendor and service provider relationships for datacenter/MDF/IDF implementations to ensure compliance
• Communicated directly with system administrators to find resolutions for system outages and issues
• Assisted desktop support as needed for hands on and remote service, including remote troubleshooting, software installation, and physical changes to workstation machines
• Provided additional support to NOC during periods of overflow by answering support emails and phone calls, and documenting each occurrence using TIMS ticket system
• Managed contractors for onsite projects
• Configured F5 BIG IP out of the box for installation into corporate network

Confidential

Network Operations

Responsibilities:

• Answered support emails, phone calls, and live chat
• Monitored network alarms and escalated accordingly (Vendor/Network engineer)
• Performed RDNS database updates
• Notified customers via email concerning any software hardware maintenance
• Added customers to bandwidth monitoring tools using SolarWinds, Cacti, and SalesForce
• Accessed Cisco and Brocade routers to trace customer paths/verify port information, errors, and port status
• Contacted vendors and opened tickets for service issues
• Opened tickets with datacenter vendors for package receipt requests, and remote hands on requests
• Performed datacenter remote hands on work, including reboots, and replacing of hardware and cables
• Assisted with datacenter hardware installation and removal