Backup Engineer Resume
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Rolling Meadows, IL
OBJECTIVE:
- Seeking an experienced IT position in computer networking and security.
PROFESSIONAL EXPERIENCE:
Confidential, Rolling Meadows, IL
Backup Engineer
Responsibilities:
- Setup and fixed backups using Veeam and Nakivo
- Created help desk tickets and monitored tickets in Connectwise
- E - mail migration from hosted to Office365
- Resolved Desktop issues for clients
- Working remotely and fixing client remote issues
- On boarding new clients; setting up user AD profile and laptops
Confidential, Schaumburg, IL
Network Engineer
Responsibilities:
- Server setup, configuration, administration, physical rack
- Desktop builds and user issues (malware, Outlook, profiles, domain issues)
- Implement Datto and Acronis backup and DR solutions
- Autotask ticketing system, creating new tickets and assign out to employees
- Server Kaseya patch management (manage over 100 servers patched a day)
- Setup basic configuration on Cisco firewall, switch, router
- Work in Active Directory, adding/deleting users, password resets
- Nagios: add, delete, edit, turn off/on existing alerts
- Review alerting in Meraki dashboard
- Answer phone wif friendly proper etiquette, talk so clients can understand
- Basic network changes and Cisco switch configurations
- Setup and configured new Office365 environment, created admin user, added end clients as authorized users, and installed Office365 on clients’ computer
Specialization in Network Security
Confidential, Chicago, IL
Responsibilities:
- IP Telephony/VOIP- Quality of Service (QoS),IMS, VOIP Architectures, SIP, H.323
- Network Security-Threat mitigation, cryptography, IPS/IDS, CIA triad, Network Design
- Managing Organizational Change- Change Management
- Disaster Recovery/Forensics and Security- preserving & recovering business operations