SUMMARY

• Experienced and technically inclined professional with a successful career in handling diverse and increasing responsibilities within information technology industry.
• Expert at managing the installation, configuration, implementation, and troubleshooting of networks, infrastructures, and hardware and software.
• Highly communicative specialist with a knack to present technical materials and product details to clients, diverse audiences, and end - users at all levels of technical proficiency.
• Highly analytical in facilitating pre and post technical support through accurately assessing technical challenges and successfully transforming ideas to appropriate workable solutions.

AREAS OF EXPERTISE:

• Windows/Linux
• Active Directory
• Virtualization/Cloud
• System Administration/Engineering
• Hardware / Software Management
• Monitoring
• Project / Program Management
• Networking
• Operational Strategies, ITIL

TECHNICAL SKILLS

Operating Systems: Windows 2000, 2003/R2, 2008/R2, 2012/R2, 2016, Unixand Linux servers

Database servers: MS SQL servers 2005/2008/2008 R2/2012

Directory Services: Active Directory Domain Services (AD DS), DNS, DHCP, GPO/AGPM

Hardware and Storage: HP ProLiant and Dell Power Edge servers (Rack and Blade technologies), c7000 enclosures, m1000e Chassis, Cisco routers, SAN (EMC/NetApp), NAS, Cisco routers/Switches/firewalls

Infrastructure/cloud: VMware ESX/ESXi, VMware Horizon View (VDI), ThinApp,vCenter cloud Suite (Enterprise) including vCOPS/vROPS,vSwitch/vDS, SRM, VUM, Microsoft Hyper-V, Azure/AWS cloud, Azure DevOps

Applications: Exchange servers, SharePoint portal server, MS SQL servers, IIS, Apache and Tomcat web services, Citrix

Tools: SCOM, SCCM, Site scope,Httpwatch/Fiddler, Tivoli, CA Site Minder (SSO), MOVEit Central. Symantec NetBackup and CommVault, HP SIM, Intel vPRO, FIM 2010 R2 for IAM, Nagios and SolarWinds(Orion), Quest Active Role Server (ARS), ADMT, Men and Mice, Dell Recovery manager for AD, QualysGuard, Centrify

Antivirus, security: Symantec Endpoint Protection, Symantec Enterprise Security Manager (ESM), Dell/Quest Change Auditor, WebSense Proxy, AD log/data management, Dell Recovery manager, Enterprise PKI,TLS, SafeNet 2FA

Messaging: Exchange server 2003/2007/2010/2013 , Office 365, Blackberry Enterprise Server (BES), Cisco IronPort,Faxination server.

Trouble ticketing system: Touch Paper, Peregrine, ServiceNow, Remedy

Automation/Scripts: Windows batch file, PowerShell, PowerCli

PROFESSIONAL EXPERIENCE

Confidential, Exton, PA

Sr Infrastructure and Directory services Engineer

Responsibilities:

• Desing, plan and migration of Active directory infrastructure.
• Design, deploy, implement and manage the core infrastructure technology active Directory, ADFS, DNS, DHCP, GPOs and Centrfy for Directory services integration for UNIX
• Implement Windows server and Active Directory security hardening and standards.
• Engage Microsoft for ADRAPS and mitigate issues. Manage solutions for issues found by vulnerability management through GPOs. Keep the servers aligned with CIS benchmarks.
• Manage SafeNet 2FA (Two factor authentication) on servers, ARS, Change Auditor, Recovery manager and SpecOps password policy. Manage internal PKI infrastructure
• Integrate on premise active directory with Azure AD connect for the authentication/authorization to be done through cloud.
• Design, implement, configure and manage Quest Active Directory Forest recovery for Disaster Recovery and Business continuity plan for critical servers and applications
• Design and implement to securely transfer the AD backup files to Azure and other locations using password less authentiction
• Utilize a wide range of technologies to automate infrastructure, improve system reliability and optimize continuous integration.
• Deployment, support, and monitoring of new platforms and applications stacks
• Responsible for product availability, rapid recovery, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning
• Scripting/Automation using PowerShell

Confidential

Sr. Active Directory services Engineer/Architect

Responsibilities:

• Designing, installing, configuring and managing on-premise Active Directory infrastructure and Azure AD.
• Installation, configuration, management and troubleshooting of Active Directory Domain Services (AD DS) and all related technologies including DNS, DHCP, Group Policy, Groups, Security, Enterprise PKI and networking.
• Migration of servers between datacenters, working on tech refresh projects, upgrading applications etc.
• Working on various projects, implement, service requests/incidents came through ITSM tools
• Participate in new projects to find out the authentication requirements and implement the same
• Security and Vulnerability management using QualysGuard. Software and firmware updates both in Virtual and physical environment.
• Monitoring the health of servers and fine tune the threshold set on the servers and set alerts from monitoring.
• Design and implement security standards and policies including NTFS permissions.
• Design and deploy the DR infrastructure.
• Created, configured and managed/supported servers and applications running in cloud environments ( Azure).
• Deployment, support, and monitoring of new platforms and applications stacks
• Troubleshooting hardware, VMware infrastructure, operating system related issues and also triage withvendors.
• PowerShell Scripting for user management, clean up activities in the server and AD infrastructure as per ADRAP recommandations.
• Incident/change/ problem management

Confidential, Exton, PA

Sr Infrastructure and Directory services Engineer

Responsibilities:

• Design, implement and manage Windows and Linux servers in Physical (Dell/HP blade and rack servers and c7000/m1000e enclosures), VMware infrastructure and hybrid cloud (Azure and AWS)
• Design, deploy, implement and manage the core infrastructure technology active Directory, ADFS, DNS, DHCP, GPOs andCentrfy for Directory services integration for UNIX
• Design, deploy and manage VMware ESXI servers, vCenter, HA, DRS, SDRS, dVS, datastore cluster and related technologies.
• Implement Windows server and Active Directory security hardening and standards.
• Engage Microsoft for ADRAPS and mitigate issues. Manage solutions for issues found by vulnerability management through GPOs. Keep the servers aligned with CIS benchmarks.
• Implement and configure SafeNet 2FA (Two factor authentication) on servers, ARS, Change Auditor, Recovery manager and SpecOps password policy. Implement, configure and manage internal PKI infrastructure
• Install, configure and manage Windows clustering for HA applications like SQL.
• Integrate on premise active directory with Azure AD connect for theauthentication/authorization to be done through cloud and managing Office 365.
• Design, implement, configure and manage Disaster Recovery and Business continuity plan for critical servers and applications
• Participant as escalation point for 7x24 operations support.
• Scanning for security vulnerabilities by using QualysGuard and other 3rd party tools and mitigating the issues.
• Utilize a wide range of technologies to automate infrastructure, improve system reliability and optimize continuous integration.Deployment, support, and monitoring of new platforms and applications stacks
• Responsible for product availability, rapid recovery, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.
• Scripting/Automation using PowerShell and PowerCLI

Confidential

Sr Infrastructure and Directory services Engineer/Lead

Responsibilities:

• Design, implement and manage Windows (including Windows clusters) and Linux servers in Physical (Dell/HP blade and rack servers and c7000/m1000e enclosures) and VMware infrastructure (VMware ESXi servers, HA cluster, Datastore cluster, dVswitch in a scalable environment)
• Configuring and managing application servers in F5 LB environment and installing and managing certificates
• Design, implementation and management of VMware virtualization technologies like.
• Design, Deploy and implement upgradation and Migration of operating systems and related applications (including tech refresh/datacenter migration, etc.)
• Design, implementation and management of Active Directory, DNS, DHCP, GPO across the enterprise, Azure AD/Azure AD connect and Centrfy for Directory services integration.
• Working closely with Exchange server and office 365 team and managing them.
• Ensure compliance with security standards, especially PCI and SAS 70, and assist in audit preparations.
• Implementing least permissions standard using NTFS permissions.
• Mitigating security vulnerabilities as find by the QualysGuard and other 3rd parties.
• Utilize a wide range of technologies to automate infrastructure, improve system reliability and optimize continuous integration.
• Deployment, support, and monitoring of new platforms and applications stacks
• Responsible for product availability, rapid recovery, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.
• Scripting/Automation using PowerShell and PowerCLI

Confidential, San Jose, CA

Sr. Infrastructure and VirtualizationEngineer/Lead

Responsibilities:

• Installing, configuring and managing Windows /Linux servers and applications running on them.
• Installing, configuring and managing Active Directory, DNS, DHCP, GPO, RDS across the enterprise
• Installing, configuring and managing Windows and Linux server in physicaland VMware infrastructure (Dell/HP blade /rack servers and c7000/m1000e enclosures)
• Install, configure and deploy windows clusters for SQL servers. Folder and Share level NTFS permissions.
• Installing, Configuring and managing VMware ESXi servers,vCloud Director,HA cluster, Datastore cluster, vDS/Portgroups/ VM templates/vApps, sDRS, host and VM groups, host profiles, Resource pools etc.
• Monitoring and managing enterprise infrastructure using vROPS/vRLi, Splunk
• Working closely with vendor for RCA and remediate bugs and get patches.
• Installation of patches on Virtual and physical infrastructure using VUM, SCCM, OME, HP SUM
• Automation using PowerShell, PowerCLI and Python
• Deploying, configuring and managing Windows and Linux servers and the applications running on them
• Knowledge in configuration management tools Chef, puppet and salt.
• Knowledge in OpenStack private cloud environment and public cloud AWS/Azure
• Managing security vulnerabilities and plan/execute to remediate them

Confidential

Sr. Directory servicesand Virtualization Engineer

Responsibilities:

• Designing, installing, configuring and managing Windows server, failover clusters and Active Directory infrastructure.
• Installing. Configuring and managing physical (HP and Dell) and virtual machines, Windows and Linux, for new and existing environment.
• Installation, configuration, management and troubleshooting of Active Directory Domain Services (AD DS) and all related technologies including DNS, DHCP, Group Policy, Groups, Security, Enterprise PKI, File servers, Share and NTFS permissions.
• Migration of servers between datacenters, working on tech refresh projects, upgrading applications etc.
• Design, Install, configure and manage VMware infrastructure including ESXi, HA, DRS, Fault tolerance, and vCloud suite/infrastructure including vCloud Director, vCenter Operation Manager/vROPS, vRLi.
• Working on various projects, implement, service requests/incidents came through ITSM tools
• Working closely with Exchange server team including office 365 configuration at the DS level
• Participate in new projects to find out the authentication requirements and implement the same
• Configured and fine-tuned SolarWinds (Orion) and SCOM for critical alerts on availability, services, disk space etc. and troubleshoot the issues.
• Security and Vulnerability management using QualysGuard. Patch management using SCCM and manual.
• Backup and restore using CommVault and NetBackup.
• Created, configured and managed/supported servers and applications running in cloud environments (AWS, Azure and Rackspace)
• Automation using PowerShell and PowerCLI (for VMware)

Confidential

Sr. Windows Engineer/Administrator

Responsibilities:

• Installation, configuration, implementation, administration and troubleshooting of Windows servers for various applications including for new projects in Development, Test and Production/DR environments in physical and VMware virtual environment. P2V migration and. OVA file export and import in VMware.
• Configuring and administrating Active Directory Domain Services (AD DS) and all related technologies including DNS, DHCP, AD FS, NPS, Group Policy, Groups, Security, networking and Enterprise PKI for certificates.
• Configuring and administering Exchange 2013 servers and managing mailboxes, policies etc...
• Installing, configuring and managing MS .NET/SUN java web applications as per the client/customer requirement in IIS 7.0/7.5 and 8.0, 8.5 in load balanced environment and integrate them with SiteMinder for SSO and SSL certificates. Configured Nagios for URL monitoring and SolarWinds (Orion) for Network, Active Directory, SQL database, Unix/Linux servers and application/services availability monitoring.
• Creating new websites and configure the virtual directories/application and application pools as per the requirement.
• Deployment of updated applications/software and patches using SCCM and troubleshooting the issues using SCOM while doing so.
• Installation, configuration and administration of MS SQL server 2008 R2/2012 R2 failover clusters in Test, Development and Production/DR environments in LAN/WAN.
• PowerShell and Python scripting for automation, management, deploying applications and report generating
• Backup and restore using CommVault.
• PowerShell and PowerCLI for managing Windows and VMware environment.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Enablethe technical delivery of a set of projects and responsible for ensuring that infrastructure solutions adhere to technical and Security compliance standards
• Working closely with Infrastructure Engineers, Lead Project Managers, Business Analysts, Architects and vendor partners.
• Manages turnover of new servers to production during off-business hours and weekends.
• Defines processes, documentation and engineering diagrams for technical and operations support

Confidential

Sr. Infrastructure Support Engineer/Lead

Responsibilities:

• Installing, configuring,administrating and troubleshooting of Windows servers, Exchange servers, SQL servers, web application servers (IIS), Oracle web logic app servers, other custom client application servers in a Datacenter environment and integrate them with SSO and SSL in Windows/AIX/Linux servers which include both physical and VMware and Hyper-V virtual server environment.
• Design, configuring and managing Active Directory Domain Services (AD DS) and all related technologies including DNS, DHCP, Group Policy, NPS, Groups, Security, AD FS and certificate management using Enterprise PKI
• Installing, configuring and managing MS .NET/SUN java web applications as per the client/customer requirement in IIS 6.5,7.0/7.5 and 8.0, 8.5 in load balanced environment and integrate them with SiteMinder for SSO and SSL.
• Creating new websites and configure the virtual directories/application and application pools as per the requirement.
• Deployment of updated applications/software and patches and troubleshooting the issues while doing so.
• Troubleshooting OS and other windows application issues and suggesting permanent solution for the improvement by implementing new tools and processes. Patch installation using SCCM/WSUS.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions (attached storage and SAN) as required.
• PowerShell scripting for automation, management and report generating of windows server environment.
• Working closely with Infrastructure Engineers, Lead Project Managers, Business Analysts, Architects and vendor partners and Participates in the infrastructure design and selection process
• Using QualysGuard for vulnerability management on OS, applications and permissions for PCI/SOX compliant
• Oversees the diagnosis, correction, health and well-being of the technical infrastructure
• Defines processes, documentation and engineering diagrams for technical and operations support by adhering ITIL

Confidential

Server Implementation Engineer/Administrator

Responsibilities:

• Design, Installation, configuration, implementation and administration of Windows and UNIX/Linux guest OS servers for new projects in Development, Test and Production/DR environments in physical (HP/Dell) and VMware virtual environment. P2V migration andOVA file export and import in VMware.
• Installing, configuring and managing MS .NET/SUN web applications and web farms as per the client/customer requirement in IIS 6.0/6.5,7.0/7.5 in load balanced environment and integrate them with CA SiteMinder for SSO and SSL certificates.
• Creating new websites and configure the virtual directories/application and application pools as per the requirement.
• Deployment of updated applications/software and patches and troubleshooting the issues while doing so.
• Create a clean virtualized server (fresh install) in VMware and Hyper-V, create a virtual machine template, clones and use them to deploy VMs and managing them through vSphere client and vCops
• Design, configuring and administrating of web servers (IIS, apache) in a Datacenter environment for applications and integrate them with SSO and SSL.
• Hands on engineering, and supporting experience with enterprise Citrix XenApp 6.5 environment including NetScaler
• Configuration and Administration of routers. Active experience in Network LAN/WAN deployment, including IP Addressing, routing and troubleshooting.
• Installation, configuration and administration of MS SQL failover clusters in Test, Development and Production/DR environments.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions (attached storage and SAN) as required.
• PowerShell scripting for automation, management and report generating of windows server environment.
• Enables the technical delivery of a set of projects and responsible for ensuring that infrastructure solutions adhere to technical and Security compliance standards
• Worked closely with Infrastructure Engineers, Lead Project Managers, Business Analysts, Architects, vendor partners and Participates in the infrastructure design and selection process
• Oversees the diagnosis, correction, health and well-being of the technical infrastructure
• Manages turnover of new servers to production during off-business hours and weekends.
• Change management made through ITIL change management process.

Confidential

Sr. Systems Engineer

Responsibilities:

• Design, Installation configuration, implementation and administration of Windows servers and Exchange 2007 servers which are configured with CCR for high availability both in production and non-production environment and Build out server infrastructure per application requirements.
• Installing, configuring and managing MS .NET/SUN web applications and web farms as per the client/customer requirement in IIS 6.0/6.5,7.0/7.5 in load balanced environment and integrate them with SSO and SSL.
• Creating new websites and configure the virtual directories/application and application pools as per the requirement.
• Deployment of updated applications/software and patches and troubleshooting the issues while doing so.
• Day-to-day management Windows servers, Exchange servers and SQL servers
• Installation, configuration and administration of IIS and apache servers for we b applications and integrate them with SSO and SSL.
• Build and maintain VMware vSphere architecture products including ESX/ESXi, vCenter, PSCs and vSphere.
• Advance troubleshooting of critical end to end components that comprise the Virtualization infrastructure
• Following company process and ITIL processes for all IT incident, problem and Change management for any changes to be implemented in new or in existing environment.
• Enforce Windows Server administration and security standards, policies and guidelines and develop and implement them as the needs are identified and prioritized
• Maintain continuously updated documentation of key applications in order to facilitate the support and improvement of the platform
• Interacting with the clients during daily product support calls and weekly about the status of the project

Confidential

Sr. Systems Engineer

Responsibilities:

• Installation configuration and administration of Windows 2000 and 2003/2003 R2 server.
• Designing, configuration and administration of IIS web servers, Active Directory, DNS, DHCP, FSMO roles etc…
• Designing, installation, configuration, migration and administration of Microsoft Exchange server 2003 and 2007 in multiple sites.
• Installing, configuring and managing MS .NET/SUN web applications and web farms as per the client/customer requirement in IIS 6.0/6.5,7.0/7.5 in load balanced environment and integrate them with SSO and SSL.
• Creating new websites and configure the virtual directories/application and application pools as per the requirement.
• Deployment of updated applications/software and patches and troubleshooting the issues while doing so.
• (L2 and L3 support) of overseas clients which includes 180,000 mailboxes and more than 50,000 public folders in clustered environment.
• Configuration and Administration of switches and routers. Active experience in Network LAN/WAN deployment, including IP Addressing, routing and troubleshooting.
• Responsible for the administration of SharePoint portal server 2003 and Blackberry server
• Batch and server configuration management. Server administration by using MOM 20