SUMMARY

• 7+ Years of professional IT Experience in Architecting and deploying multiple monitoring solutions using tools AppDynamics, Dynatrace, CA APM, Splunk production environments.
• Installation, Administration, Upgrading AppDynamics and troubleshooting different issues based on platforms.
• Experience in distributed and mainframe teams to achieve unparalleled MIPS management and speedy problem resolution from the edge of the internet to the depth of the mainframe
• Experience in setting up the Chef Workstation, Chef Repo as well as Chef Nodes
• Create documentation for Chef best practices to be used by developers as a guide to Chef Automation.
• Implemented High Availability setup wif the help of AppDynamics Coe team.
• Integrating AppDynamics wif ServiceNow for Auto ticketing and incidents.
• Experience in Installing One agent in Dynatrace.
• AppDynamics Installation, Administration, Upgradation, Troubleshooting Console Issues & Database Issues.
• Created health rules Dashboards and Reports for various applications on AppDynamics
• Expertise in installing and configuring AppDynamics controller and Agents
• Automated the deployment of the Dynatrace agent software.
• Created health rules Dashboards and Reports for various applications on AppDynamics.
• Expertise in monitoring and troubleshooting applications by using various tools like CA APM.
• Managed AppDynamics, Splunk, CA APM, Dynatrace Tools.
• Maintenance of Production scripts for Dynatrace in database and end to end administration.
• Created reports based on the requirement.
• Deployed dashboards in Dynatrace for both operations and various lines of business.
• Use Strong noledge of application framework and patterns to troubleshoot and solve performance problems in an enterprise software environment.
• Deployed correct plugins and sensors to properly to monitor and get insight into application perform and flow.
• Created dashboards based on production team requirement for day - to-day analysis.
• Involved in Proof-of-Concepts (POC) on SPLUNK implementation mentored and guided other team members on Understanding the use case of Splunk.
• Create and maintain documentation related to Architecture and Operational processes for Splunk.
• Drive complex deployments of Splunk dashboards and reports while working side by side wif technical teams to solve their integration issues.

TECHNICAL SKILLS

Operating Systems: Microsoft windows, Linux, Unix

Information Security: Splunk ES

Databases: Oracle, MongoDB, SQL Server, MySQL

Monitoring tools: Dynatrace, App Dynamics, Splunk, CA APM

Web Technologies: Html, JavaScript

Web Servers: Apache Tomcat, JBoss, Oracle

Languages: C#, UNIX Shell/Bash Scripting, JAVA/J2EE

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

Monitoring Engineer

Responsibilities:

• Installation, Administration, Upgrading, Troubleshooting Console Issues & Database Issues for AppDynamics. Installed and configured Dynatrace AppMon Java, .Net, Nodejs, database, host monitoring and Mobile Agents.
• Worked closely wif the development and operations organizations to implement the necessary tools and process to support the automation of builds, deployments, testing and infrastructure (Infrastructure as code) usingChef.
• Create documentation for Chef best practices to be used by developers as a guide to Chef Automation.
• Implemented the Chef Software setup and configuration on VM's
• Identifying the Critical applications for System resource utilization and JVM heap size was monitored using AppDynamics.
• Installing, running and getting results using AppDynamics.
• Worked on Customization of over 180 plus Applications into AppDynamics.
• Maintenance of Production scripts for Dynatrace in database and end to end administration
• Worked on AppDynamics customization like Business Transactions, Service endpoints, DB Calls and Remote services.
• Created Regular Expressions for Field Extractions and Field Transformations in Splunk.
• Created EVAL Functions where necessary to create new field during search run time.
• Provide inputs for identifying best fit architectural solutions - deployment for Splunk project Created custom Entry and Exit calls for AppDynamics to get the wanted BT’s.
• Created custom POJO Rules and defined in the service endpoint configuration to get the backend services detected in the UI.
• Created various types of alarms for almost 180 plus Applications in AppDynamics for monitoring purpose.
• Worked on creating Documentation for all the AppDynamics customizations.
• Worked as 24/7 On Call Support for Production Support Group.
• Maintenance of Production scripts for Dynatrace in database and end to end administration.
• Worked on new index type change for all the Applications using Splunk for Monitoring.
• Created AppDynamics to monitor various metrics like Load, Avg Response Time, Calls/Min for a particular transaction, Backend call or for Overall Application.
• Created Splunk Dashboards for daily Monitoring Purpose.
• Created Alerts in CA APM for daily Monitoring Purpose.
• Maintenance of Production scripts for Dynatrace in database and end to end administration.
• Developed Splunk Dashboards, searches and reporting to support various internal clients in Security, IT Operations and Application Development.

Confidential, St Louis, MO

AppDynamics Engineer

Responsibilities:

• Identifying the Critical applications for System resource utilization (CPU, Memory, Threads etc.) & JVM heap size was monitored using AppDynamics.
• Identifying the Critical applications for System resource utilization and JVM heap size was monitored using AppDynamics.
• Using web-frontend altered configuration data inchef'snode database.
• Worked on creating and managing the nodes via Chef
• Specialized in configuring/identifying End-to-End slow response transaction flow, web site monitoring & performance using CA APM and AppDynamics for WebSphere and provide a customized dashboard in UI.
• Installing, running and getting results using AppDynamics.
• Analyzing of performance metrics as required to diagnoses complex system problems
• Performed analysis on logs and use problem solving techniques
• Provide performance management support and technical guidance wif AppDynamics (Application Performance Management) for Application teams.
• Created custom dashboards for application team in AppDynamics.
• Created a shell script for Automation of App Agent Installations and Machine Agent Installations.
• Expertise in creating War Room templates and analyzing the production issues.
• Implemented High Availability setup wif the help of AppDynamics Coe team.
• Integrating AppDynamics wif ServiceNow for Auto ticketing and incidents.
• Interacted wif Admin teams to configure LDAP and provided permissions using User Management.
• Interacted wif Network teams to create VIP URLs for AppDynamics.
• Responsible for Onboarding the applications and maintenance.
• Created the TEMPeffective Health Rules based on Application Team requirements.
• Created the Alerts base on different health rules required by the application team.
• Troubleshoot and isolate the root cause of such problems by Mining performance data from AppDynamics and viewing it in Splunk using the AppDynamics Controller REST API.

Confidential, Houston, TX

Splunk Engineer

Responsibilities:

• Expertise in installing and configuring AppDynamics controller and Agents.
• Created custom dashboards and business transactions for different applications based on business use cases.
• Created alerts on the requests from managers for certain tasks. Analyzed security-based events, risks and reporting instances.
• Involved in Implementing Searches wif Job Scheduling. Prepared, arranged and tested Splunk search strings and operational strings, writing Regex.
• Created Dashboards for various types of business users in organization.
• Created Admin, Power Users and User roles for the application and created the app sharing permissions for the different roles.
• Assisted internal users of Splunk in designing and maintaining production-quality dashboard.
• Involved in writing complex IFX, Rex and Multikv command to extracts the fields from the log files.
• Involved in helping the Unix and Splunk administrators to deploy Splunk across the UNIX and windows environment.
• Prepared, arranged and tested Splunk search strings and operational strings.
• Created and configured management reports and dashboards.
• Developed, evaluated and documented specific metrics for management purpose.
• Trained Splunk security team members for complex search strings and ES modules.
• Knowledge about Splunk architecture and various components (indexer, forwarder, search head, deployment server), Heavy and Universal forwarder, License model.
• Created the scripts using to automate the administration tasks.
• Integrated third party services using AppDynamics REST API’s.

Confidential

Performance Engineer

Responsibilities:

• Responsible for creating brand new python -based solutions as well as debugging, isolation and resolving of issues.
• Troubleshoot problems wif WebSphere websites in all environments including Production using noledge of the end-to-end architecture, log files (IHS plug-in and WebSphere log files).
• Responsible for research and implementation of latest software and fix packs for WebSphere Application Servers and some development tools.
• Troubleshooting Admin Server start-up issues, Java code defects after deployment, and class path issues by checking the JVM logs, plug-in logs and the web server logs.
• Installing and deploying HP BSM for monitoring network nodes and configuring policies as per client's requirement.
• Performed routine management of WebSphere Environment like monitoring Disk Space, CPU Utilization and resolved dynamic cache problems.