SUMMARY

• 8+ years of experience in IT SCCM Infrastructure & Maintenance and Desktop Optimization involving Application Re - Packaging in Microsoft Technologies like Windows Installer and Application Virtualization, SCCM Administration, System Administration, Citrix Platform and Incident Handling for Production support.
• Managing and Administering SCCM 2012 & SCCM 2007 Infrastructure & support.
• Worked with SCCM 2007 to create collections, packages, deployments and deployed software packages. Has automated software deployment in SCCM 2007 using VB Script thereby reducing human time and error.
• Evaluated SCCM 2012 right from Beta stage to Release version. Has deployed more than 250 applications in CM 2012 and tested from Software Center.
• Working on Patch Management and Software Updates
• Automating SCCM Administration which has repetitive activities and reduces manual errors and efforts.
• Worked on Silent Deployment of various Applications using Microsoft Installer (MSI), App-V, Win Batch and VB Script to automate the installations. Package and repackage MSI based applications using native Microsoft tools and Admin Studio.
• Experienced in OS Migration in context of Software Management involving Assessment, Remediation, Packaging, Deployment and QA Testing.
• Good knowledge and experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches) and MSI database tables, App- V and SCCM.
• Experienced in virtualizing applications, OSD Scripting and DSC. Had used App-v Sequencer 5.0 and 4.6 SP1.
• Interacted with the business team to gather requirements and specifications which are needed to repackage the application. Had technical meetings with application SME and Vendors to understand functionality of the application and ensure complete unattended installation.
• Conducted peer review and pre-quality control on packages created by team members and final quality checks before releasing to testing.Interface with end-users and application testers to troubleshoot and debug application configuration and deployment issues.
• Created 3rd party update packages through SCUP and remediate failed deployments.
• Troubleshoot and solve SCCM specific technical issues, engaging in root cause analysis
• Create ad-hoc SCCM reporting of deployment success/failure, software presence, etc
• Good Knowledge in Windows Registry, File System, Services, Devices, Security, Windows 2000 Active directory services, ODBC. Good understanding of desktop (Windows) technologies.
• Good Working knowledge with Microsoft Outlook2010\2013, Office Communicator 2010\Lync, Lotus Notes 8.5. Experience in working with Remote machines and Virtual machines. Has used SCVMM for rebuilding VM machines.
• Works well both independently and as part of a team. Can handle tasks efficiently under pressure and conflicting priorities.
• OS Imaging technique using WAIK, WDS, MDT
• Having experience with WSUS and Group Policy

TECHNICAL SKILLS

Environment: Win 7, Win XP, Win Server 2012 2008

Assessment: ACT, App DNA, Flexera Assessment Tool

Ticketing: Service Now Ticketing Tool, Remedy Console, CA Unicenter

Packaging: Admin Studio, Install Shield, App-V 5.0, 4.6, SCORCH Runbook, Wise Studio

Scripting: Scripting with WMI, Runbook Designer, WinBatch, VBScript, PowerShell, Batch Files

Debugging: Process Mon, Install Rite, ORCA, Beyond Compare

Software Distribution: SCCM 2007, SCCM 2012, HP-Radia, Orchestrator Console

Citrix: XenApp 6.5, Presentation Server 4.5, Citrix XenApp 4.5

Virtual Computing: SCVMM 2012, VMware Workstation, Hyper-VImagingWAIK, Image-X, MDT, Symantec Ghost

PROFESSIONAL EXPERIENCE

SCCM Consultant - Application Deployment & SCCM Administration

Confidential, Woonsocket, RI

Responsibilities:

• Managing and administering SCCM 2012 & SCCM 2007 infrastructure.
• Reviewed the existing library of software that has been packaged for automated deployment. Reviewed Business Requirement Documents and the Technical Specification
• Assessment for compatibility with Win 7 64 bit. Packaging by creating Script or Native Installers and remediating legacy applications for Windows 7.
• Automating repeated activities using VC++, VB Scripting, Powershell.
• Work with cross-functional teams to define technical requirements and resolve technical issues. Created lot of Custom Actions to customize applications based on the environment.
• Used Imaging techniques like WAIK and MDT for automating desktop and server OS
• Create and maintain systems documentation for testing and validation.
• Managed distribution of packages, metering rules in SCCM 2012.
• Handled application deployment from SCCM 2012 to win 7 machines and server.
• Client Health status troubleshooting and SCCM reporting.
• Responsible for Software updates and rollout.
• Windows Patching and software updates
• Task Sequence creation for various builds.
• Worked on Group policy and WSUS for patch management.

Environment: Win7 64 Bit, Win Server 2012 & 2008, Citrix XenApp 6.5 Tools Powershell, VC++, ACT, VB Scripting, Admin Studio 2014 & 2015, Process Mon, Install Rite, ORCA, Beyond Compare, SCCM 2012, Runbook Designer, SCORCH, App-V 5.0 & 4.6

Software Packaging, Deployment & Automation Lead

Confidential, Minneapolis, MN

Responsibilities:

• Involved in designing standards and rules (specifications) for our clients application packaging needs.
• Reviewed the existing library of software that has been packaged for automated deployment. Reviewed Business Requirement Documents and the Technical Specification
• Assessment for compatibility with Win 7 64 bit. Packaging by creating Script or Native Installers and remediating legacy applications for Windows 7.
• Sequenced packages using App-V 5.0 & 4.6
• Creating packages using vbscripying and powershell
• Automating repeated activities using powershell and scorch
• Work with cross-functional teams to define technical requirements and resolve technical issues. Created lot of Custom Actions to customize applications based on the environment.
• Creating the packages in SCCM Deployment Tool (SCCM 2012) Developing the packages for Citrix environment (XenApp 6.5).
• Used Imaging techniques like WAIK and MDT for automating desktop and server OS
• Creating runbooks for automating software deployment & packaging.
• Create and maintain systems documentation for testing and validation.
• Incident handling for production issues. Introducing standard process / best practices.
• Performed SCCM Client Remediation.
• Managed distribution of packages, metering rules in SCCM 2012.
• Handled application deployment from SCCM 2012 to win 7 machines and server.
• SCCM Administration of Application deployment.
• Client Health status troubleshooting and SCCM reporting.
• Responsible for Software updates and rollout.
• Windows Patching.
• Task Sequence creation for various builds.
• Worked on Group policy and WSUS for patch management.
• Skilled and experienced in using VMware with the ability manage VMs as required.Virtual machines rebuild in SCVMM.

Environment: Win7 64 Bit, Win Server 2008, Citrix XenApp 6.5 Tools ACT, App DNA, VB Scripting, Admin Studio 10.5, Process Mon, Install Rite, ORCA, Beyond Compare, SCCM 2012, Runbook Designer, SCORCH, App-V 5.0 & 4.6

Software Packaging - System Administrator 

Confidential

Responsibilities:

• Involved in designing standards and rules (specifications) for our clients application packaging needs.
• Reviewed the existing library of software that has been packaged for automated deployment. Reviewed Business Requirement Documents and the Technical Specification
• Assessment for compatibility with Win 7 64 bit. Packaging by creating Script or Native Installers and remediating legacy applications for Windows 7.
• Work with cross-functional teams to define technical requirements and resolve technical issues. Created lot of Custom Actions to customize applications based on the environment.
• Creating the packages in SCCM Deployment Tool (SCCM 2012) Developing the packages for Citrix environment (XenApp 6.5).
• Create and maintain systems documentation for testing and validation.
• Incident handling for production issues. Introducing standard process / best practices.
• Performed SCCM Client Remediation.
• Managed distribution of packages, metering rules in SCCM 2012.
• Handled application deployment from SCCM 2012 to win 7 machines and server.
• SCCM Administration of Application deployment.
• Client Health status troubleshooting and SCCM reporting.
• Responsible for Software updates and rollout.
• Windows Patching.
• Task Sequence creation for various builds.
• Skilled and experienced in using VMware with the ability manage VMs as required.Virtual machines rebuild in SCVMM.

Environment: Win7 64 Bit, Win Server 2008, Citrix XenApp 6.5

Confidential 

Responsibilities:

• Enterprise Application Packaging using App V 4.5\4.6, Admin Studio 10.0 SP2.
• Repackaging process included DLL resolution, registry editing, and ODBC configuration, environment variables, services, dependencies and naming convention templates.Used Merge Modules to replace shared files in application.
• Responsible for all vendor installation and configuration testing before the initial MSI Repackaging.
• Work with cross-functional teams to define technical requirements and resolve technical issues. Created lot of Custom Actions to customize applications based on the environment.
• Knowledge of components and Features, setting the key path for every component for
• Self-repair functionality and active Setup.
• Creating the packages in SCCM Deployment Tool (SCCM 2012) and handled various deployment scenarios with respect to CM 2012 which includes requirement rules, global conditions and internal dependencies.
• Developing the packages for Citrix environment (XenApp 6.5).
• Create and maintain systems documentation for testing and validation.
• Perform internal QA to ensure each MSI package being delivered adheres to established specifications, service levels and support metrics.
• Incident handling for production issues. Introducing standard process / best practices.
• Prepared reports and test results after each release cycle for management and further test planning. Involved in complete Defect Life Cycle using Quality Center and Service Now ( Confidential In built)

Environment: Win7 64\32 Bit, Win Server 2008, Citrix XenApp 6.5