SUMMARY:

• Implementation, administration and troubleshooting of Datacenter devices, such as Cisco 6800s, Nexus 5k and 2k, ASRs, ASAs/IPS, ICE servers and Meraki MXs.
• Provide daily network support for WAN consisting of DMVPN, IPSEC VPN, Meraki site - to-site and remote access VPN.
• Maintain, monitor and administer companies network security policies with Cisco firepower (FMC)
• Provide high level technical support, including identifying and resolving problems related to Cisco and Meraki networking products such as ISRs, Catalyst/Meraki MS switches and MX firewalls for 230 locations.
• Worked directly with local carriers, to troubleshoot various data circuits and hardware issues.
• Implementation, administration and troubleshooting of company-wide wireless infrastructure, consisting of Meraki and AeroHive access-points at 230 communities.
• Utilize network management applications, such as SolarWind to monitor network performance, device status and traffic load.
• Work with third party vendors including CDW, Cisco, to design, engineer, and troubleshoot WAN/LAN/WIFI environments.
• Manage network MSP team. network
• Produce diagrams and detailed network documentation including logical and physical diagrams as required.
• Configure EIGRP and OSPF routing protocols. Implement and maintain route redistribution between EIGRP and OSPF protocols.
• Design, implementation and operational support of routing/switching protocols in complex environments including, 802.1q, DHCP, VLANs, port security, ACLs, NAT, PBRs, NAT/PAT, VPCs and FEX.
• Simulate network topology and events using lab equipment/GNS3/Cisco Packet Tracert, to troubleshoot, test and resolve network related issue.
• Schedule maintenance windows for IOS upgrades and other various patching and or planned configuration changes.
• Committed professional offering more than 7 years of experience in network management. Proficient in developing and implementing initiatives to foster corporate objectives. Focused on maintaining network operations and security and delivering solutions to diverse technical issues.

TECHNICAL SKILLS:

Hardware: ISR 4300, 1800, 1900, ASR 1001x. Meraki MX/MS/MR, AeroHive 320, 330 Catalyst 6800, 3650, 3560, 2900, Nexus 5k, 2k ASA 5515, 5516, Firepower, Cisco ISE

Protocols: BGP, EIGRP, OSPF, DMVPN, VRF, VLAN, Trunks, ACL, IPSEC, VSS, VPC, FEX, NTP, DHCP, NAT/PAT, IPsla, SNMP, Netflow, route-maps

PROFESSIONAL EXPERIENCE:

Senior Network Engineer

Confidential, Chicago, IL

Responsibilities:

• Manage and verify network status and operation using utilities such as PING, Traceroute, ARP, DEBUG, Netflow, OPManager, PRTG, SPAN, NBAR and SolarWinds Admin Toolset.

• Identify and resolve end user network related issues due to switchport and trunk misconfiguration, network congestion, port-security, vlan assignment using various tools and "show" commands, debugs and Netflow.
• Conduct testing and perform Cisco IOS software upgrades to mitigate bugs, and improve functionality, security and overall performance.
• Manage and configure KRON to automate IOS backup of Cisco devices to a TFTP server.
• Implement, monitor and troubleshoot WAN links. PPP, Frame Relay.
• Configure, maintain and troubleshoot IPSEC Site-to-Site VPN tunnels. Ensure maximum connectivity to all Wind Farms and company sites 24/7/365.
• Configure remote-access VPNs on ASAs and Cisco routers for user and customer access.
• Identify and implement basic router and switch security. Mitigate threats using Cisco's Hardening guide by implementing Logging, SNMP, ACLs, Port-security, encrypted passwords, SSH, VTY line restrictions and AAA authentication using Cisco ACS RADIUS server.
• Configuring, troubleshooting Cisco Wireless infrastructure using Cisco 1130 APs.
• Plan and implement switch redundancy using Cisco hierarchical design model.
• Implement protocols such as HSRP, IPSLA and ether-channels for maximum network availability and failover.
• Create and update technical documentation for network installations or changes to existing installations.
• Maintain logs of network activity and run monthly network uptime reports.
• Develop and maintain comprehensive documentation of current network infrastructure including creation of network infrastructure maps and diagrams.
• Implement, maintain and troubleshoot EIGRP routing at the external company locations.
• Identify and correct common network problems at layers 1, 2, 3 and 7.
• Implement and test ASA failover using the ACTIVE/STANDBY feature.
• Configure and troubleshoot switching technologies such as DHCP, Trunks, VLANs, Port-Security.
• Configure Cisco switches, routers, access-points for new site deployments.

Network Administrator

Confidential, Chicago, IL

Responsibilities:

• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software designed to speci c department.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation speci cations.
• Answer incoming Helpdesk calls concerning day-to-day operations inquiries regarding computer software or hardware operation to resolve problems.
• Con gure, troubleshoot local and network printer devices. Fax machines, Scanners and Cisco IP Phones.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Document all issues received into the call tracking system Track-IT.
• Troubleshoot network or connectivity problems for users.
• Monitors support activity and inform team and manager of any perceived trends, positive or negative, in-calls being received and/or solutions being employed.
• Develop training materials and procedures, or train users in the proper use of hardware or software.