PROFILE:

• Proactive, Adaptable, Efficient and Self - motivated Network engineer having experience in VOIP & DATA.
• Looking forward to become part of a Dynamic environment where my hard work and determination are acknowledged and rewarded.
• Possess high problem solving skills and quick learner with a strong desire to learn, contribute and make a difference.
• Routing & switching in Multi Vendors environment.
• Securing Networks with security Management devices.
• Implementing and troubleshooting VOIP networks.
• Deployment and management of Cisco Call manager.
• Building scalable dial plans.
• Network simulations and Management.
• Proficient in creating physical and logical network diagrams.
• CCNA Collaboration in Progress.

TECHNICAL SKILLS:

Protocols: TCP/IP family (RIPv1, 2, IGRP, EIGRP, OSPF, IS-ISBGPv4 etc.)

Technologies: HSRP, VRRP, GLBP, SLB, SRM, IPv4, IPv6, VLSMCIDR, Route Summarization, static and dynamic VLANsMulti Layer Switching (L2/L3/L4 switching), MulticastSpanning Tree Protocol, QoS, IP Telephony, NAT, PATWindows Active Directory, DAS, NAS, SAN and LAN free Backup.

Telecom Skills: Cisco Unified Communication Manager (CUCM), Cisco Unity Connection, Cisco Presence, Call Pilot Voice Mail System Cisco Extension Mobility, Signaling protocols T1 PRI, ISDNCTI. VoIP protocols SIP, H323, SDP, RTP, RTCP, ASPECT Call Center and Call Copy

Security: DMZ, PIX Firewall, ACL, VPN, AAA, CSACS, TacacsRadius, Cryptography.

Net. Management: Cisco Works, Open View, 3 Com 3NS, Fluke Network, Inspector, Solar winds Orion.

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Sr. VOIP Consultant

Responsibilities:

• Over the course of my career at Confidential, I was the Technical lead for upgrading Call Manager from 7.1.5 to 8.1 and then to 9.1. And migrate it to virtual Environment.
• Also responsible for Administrating Call Copy, Voice mail servers
• Team Lead for upgrading and maintaining consistent code version across all routers, switches.
• Routinely perform application troubleshooting by mapping traffic flows and inspecting packet captures using protocol analyzers (sniffer/Wire shark)
• Major contributor to design and upgrade of corporate wireless network, This includes creating a guest wireless environment for customers across the bank’s
• Responsible for maintaining reliability for voice and data Network.
• Administrating T1 network infrastructure for 3 main sites and 18 branches (Datacenter at Hayward) including Core Cisco N7K, N5K and Cisco Catalyst 2960, 3750, 4507 switches
• Responsible for implementing site to site VPN’s
• Responsible for maintaining branch sites.
• Installing and setup of Extension Mobility features for call center clients.
• Provide support for Video monitoring system and wireless connectivity using CISCO Aps model 1131 and 1142
• Must be available for occasional night/weekend work as required due to environmental constrains.
• Working with vendors, clients, carriers and technical staff on network implementation, optimization and ongoing management.
• Designing, implementing and managing projects that may include new location or deploying new technologies across the network.
• Setup and manage IP phone users in CUCM and handled day to day issues and requests through remedy system for Cisco phone line, Analog phones and Fax lines
• Administrating and Troubleshooting of the following Cisco technologies.
• Call manager
• Voice Gateways
• Routing and Switching

Confidential

VOIP Consultant

Responsibilities:

• Responsible for problem diagnosis, repair and maintenance of full range of communication equipment encompassing analog and digital technologies.
• Addresses issues of availability and reliability for voice and data.
• Provide service support for all unified communications, voice and LAN/WAN networks including wiring, connectors.CSU/DSU’s, smart jacks, voice mails, modems, and other related IP and voice peripherals and instruments
• Providing high-level support and technical expertise in voice and networking technology.
• Setup Cisco work application for configuration archival of Cisco devices, syslog analysis and tracking inventory of all devices in remote sites.
• Scripting, Configuring, deploying, testing, monitoring and troubleshooting of telephony components’ to provide a robust voice communication platform
• Troubleshooting network connectivity issues, respond on IT ticket on connectivity issues. Maintenance of corporate VLAN, adding new hosts and nodes to network for Expansion.
• Installing of Cisco Desktop for agents and supervisors registering with Cisco IPCC.
• Administrating and Troubleshooting of the following Cisco technologies.
• Call manager
• Unity
• IP Contact Center (IPCC)
• Cisco Emergency Responder (CER) & E911
• Voice Gateways
• VOIP
• Routing and Switching

Confidential

Network/Telecom Engineer

Responsibilities:

• Deployed, Administered, implemented Cisco CUCM version 7, Unity Voice mail and voice gateways
• Provided technical assistance in managing network infrastructure devices consists of Cisco Catalyst 2900 switches, 4006 switches with a Layer-3 module and Gigabit modules.
• Configuration of Layer-3 services such as routing on Cisco 3550 switches.
• Implementing security in the network by installing, configuring security services like RADIUS, Open VPN.
• LAN/VLAN/ WAN planning, implementation, and troubleshooting.
• Configuration of VLAN, Wireless LAN.
• Troubleshoot and configuration of active components configuring VLANS, VTP Domains, LAN Switching and STP
• Network Simulations and testing
• Network cabling, patch-panel wiring and labeling.
• Setup and manage user accounts in CUCM and provide day to day response to reported issues or requests through the ticketing system
• Installing and configuring Cisco IP phones.
• Configuring call manger features and services

Confidential

Junior Network Engineer

Responsibilities:

• Installing, configuring and administrating cisco 1841, dax 1821 routers
• Installing, configuring and administrating cisco 2950 switches
• Installing, configuring and administrating windows 2003 server
• Providing technical support for the installation of field trial and beta sites.
• Assisted Product Management in setting up system trade shows. Performed demonstrations and responded to technical questions.
• Interacting with Server admin group in Troubleshooting Hardware & Software issue
• Accurately and clearly defining state of network infrastructure to manager on a regular basis.
• Troubleshooting end user connectivity issues(LAN/WLAN)