Storage Engineer (level 3) Resume
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SUMMARY:
- Over 12 years of experience in the IT industry. Experience in EMC control center, SYMCLI, SRDF, TimeFinder, SMC, Navisphere, CX 600,CX 700,CLARiiON CX and CX3 Series, Symmetrix8830/8730/3930, DMX 1000/2000, DMX - 3/4, Modular storage, HDS 9500, HDS 9980, Hitachi device manager, Hitachi hi command Cisco MDS 9513, MDS 9509, MDS 9506, MC Data ED-1032, MC Data 6064, Connectrix Manager, CISCO Fabric Manager support and storage provisioning, Symmetrix V-Max, DMX-4,IBM XIV DMX-3, HDS USP1100, HDS 9980v & HDS AMS 2100, Clariion CX4-960, CX4-480, CX4-240, CX3-80,CX3-40, Celerra CNS,NSX Gateway,NS20,NS40/G
- Experience in Project management, EMC storage servers, NAS support & system administration
- Experience in DS8300/DS4300/DS3200, Brocade M48 directors, Fabric Manager, Brocade Zoning, HSMC, DSCLI, PPRC and Flash Copy etc.
- Experience in NetApps NAS Administration, Filer Administration, CIFS, NFS configuration and Data migration. Involved in capacity planning functions for the SAN environment.
- NAS: Netapps filers, Near store, R150, FAS series Filers Administration, ON Tap upgrades, QTree and quota Management, NFS, CIFS support, Snap mirror, Snap shots Administration.
- Creating SRDF pairing/ splitting / removing rdf flags commands / scripts, Executing the Cadence document, Open Replicator support, Storage allocation, decommission and Migration support for Solaris, Linux, AIX, HP and Wintel servers and also Responsible for the support and planning of the open systems software and hardware on Storage Area Network.
- NAS Netapps Filers quota Management, Near store Administration, NFS exports, Data migration support
- Involved in design, develop and maintain storage standards/procedures and implementing new project designs from the storage perspective.
- Worked on the following Netapp Filers - FAS200 Series, FAS960C, FAS980C, F880C, F825C, F700 Series, FAS3020C, FAS6030C, Near Stores R200 and Familiar wif the Netapp hardware and software architecture.
- ONTAP 7.x, SnapMirror, Snaprestore, SnapShot, CIFS, NFS, ISCSI, FCP and integrating wif backup software.
- Ontap upgrades on clustered and non-clustered Filers using the non-disruptive and the disruptive methods
- Implementation of Complete Redundant Solutions through Clustered Storage using Netapp Filers
- Data Management - Data Migration, Monitoring quota, snapshot volume usage and proactively fixing disk space bottlenecks.
- Performing the Service Requests and Change requests based on BU requests.
- Monitor (24 x 7) Systems, Backup-Recovery and Storage issues based on the E-Mail, Pager and Mobile alerts etc. Handling Incidence management & Problem management.
- Coordinating between vendors and BU to facilitate the resources from vendor to BU and documenting the problems history and action taken.
- Analyze and finding the root cause of escalated problems and resolving in given target time.
- Planning and implementing disaster recovery of server/application and performing the DR exercise.
- Provide technical guidance in respect of product usage, techniques etc across functional areas to SA.
- Actively and pre-emotively determine possible faults and causes and controlling them.
- Experience in implementation and Administration of Unix (Sun Solaris) and Wintel NT/2000/2003 servers including system engineering, hardware, software, Backup, Restore, Network, Security, Installation, Configuration and Monitoring.
- Experience wif enterprise class storage including SCSI, RAID and Fiber-Channel technologies and the accompanying enterprise class software solutions.
- Having profound noledge in the field of LAN/WAN and SAN administration, Maintenance, Design and Implementation for the past 4 years
- Experience in implementing different network protocols like TCP/IP and configured DNS, DHCP services.
PROFESSIONAL EXPERIENCE
Confidential
Storage Engineer (Level 3)
Responsibilities:
- Working wif resolve IT ticket for resolving issues.
- TCRS - working wif Technical Capacity request system to approve storage capacity.
- Generating reports through storage scope wif relevant to capacity planning.
- Administered and maintained EMC Symmetrix VMAX,VMAX Fast VP, USPV,VSP,VNX, DMX-3 and Clariion CX4-960, IBM XIV.
- Created LUNs (Standard Devices) and Symmetrix Device Mapping, Masking using SYMCLI.
- Configure devices, Meta devices using SMC.
- Used Navisphere Manager for creation of LUNs, RAID Groups, and Storage Groups.
- Zoning of storage devices by using Cisco Fabric Manager and CLI.
- Migrated Cisco MDS 9124 fabric to MDS 9509.
- Extensively used EMC Data Domain software to reduce and eliminate tape by stream lining the
- Backup and Recovery.
- Trouble shooting wif path failing / zone modifications.
- Creating Peregrine tickets for break fix issues.
- Coordinating wif business ends for resolving issues relevant to SAN.
- SAN provisioning categories wif New commission / add / change / decomm.
- Working on EMC Control Center 6.1.
- Creating SRDF pairing / splitting / removing RDF flags commands / scripts.
- Preparing and executing Mapping, un-mapping, masking, unmasking scripts.
- Escalating to EMC, the issues relevant to the module replacement / drive replacement wif coordination
- Experience wif Cisco fabric manager, zoning, storage allocation.
- Experience wif Connectrix Manager and data Fabric manager, Zoning, Lun allocation, Storage allocation to storage groups.
- Handling total Storage provisioning, control Datacenter’s (Production/Disaster Recovery) storage.
- Configure Storage from DMX-4/3 EMC Storage arrays using Solution Enabler and modular storage, HDS 9500, HDS 9980, Hitachi device manager, HiCommand Storage Management Suite on a day to day basis to create/configure metas/map/mask allocate highly redundant storage to heterogenous operating systems like AIX, Linux, Solaris and Wintel through highly redundant fabric wif Director Class switches and wif host based Multipathing software like EMC Powerpath.
- Handling RAID Groups, Storage Groups, Binding Luns, Naming, resizing, Unbinding Luns through Navisphere. Installing and troubleshooting Qlogic and Emulex HBA’s.
- Prepare from List, Create BIN Request for CE for creating Hyper/Meta Volumes on DMX/Symmetrix.
- Storage allocation and decommission, Migration support for Solaris, Linux, AIX, HP and Witel servers. Involved in capacity planning functions for the SAN environment.
- Performing the Service Requests/Change requests based on client /application team requirements and ensures that customer satisfactory levels are exceeded.
- Timely updating the patches, s/w and upgrading code to n-1 and maintaining software licensing.
- Configure Storage from DMX-4/3 EMC Storage arrays using Solution Enabler and EMC Control center on a day to day basis to create/configure metas/map/mask allocate highly redundant storage to heterogenous operating systems like AIX, Linux, Solaris, Wintel through highly redundant fabric wif Director Class switches and wif host based Multipathing software like EMC Powerpath.
Confidential
Storage Engineer (Level 3)
Responsibilities:
- Working wif Remedy ticket for resolving issues.
- ECMS - working wif change management system and follow up wif approval process.
- Generating reports through storage scope wif relevant to capacity planning.
- Working wif Netapp filers / Cellera for file extensions / quota extensions.
- Administered and maintained EMC Symmetrix VMAX, DMX-3 and Clariion CX4-960, IBM XIV.
- Created LUNs (Standard Devices) and Symmetrix Device Mapping, Masking using SYMCLI.
- Configure devices, Meta devices using SMC.
- Used Navisphere Manager for creation of LUNs, RAID Groups, and Storage Groups.
- Zoning of storage devices by using Cisco Fabric Manager and CLI.
- Migrated Cisco MDS 9124 fabric to MDS 9509.
- Extensively used EMC Data Domain software to reduce and eliminate tape by stream lining the
- Backup and Recovery.
- Trouble shooting wif path failing / zone modifications.
- Creating Peregrine tickets for break fix issues.
- Coordinating wif business ends for resolving issues relevant to SAN.
- SAN provisioning categories wif New commission / add / change / decomm.
- Working on EMC Control Center 6.0.
- Creating SRDF pairing / splitting / removing RDF flags commands / scripts.
- Preparing and executing Mapping, un-mapping, masking, unmasking scripts.
- Escalating to EMC, the issues relevant to the module replacement / drive replacement wif coordination
- Enterprise Alert Group (EAG) and communicating wif business units.
- Experience wif Cisco fabric manager, zoning, storage allocation.
- Experience wif Connectrix Manager and data Fabric manager, Zoning, Lun allocation, Storage allocation to storage groups.
- Handling total Storage provisioning, control Datacenter’s (Production/Disaster Recovery) storage.
- Configure Storage from DMX-4/3 EMC Storage arrays using Solution Enabler and modular storage, HDS 9500, HDS 9980, Hitachi device manager, HiCommand Storage Management Suite on a day to day basis to create/configure metas/map/mask allocate highly redundant storage to heterogenous operating systems like AIX, Linux, Solaris and Wintel through highly redundant fabric wif Director Class switches and wif host based Multipathing software like EMC Powerpath.
- Handling RAID Groups, Storage Groups, Binding Luns, Naming, resizing, Unbinding Luns through Navisphere. Installing and troubleshooting Qlogic and Emulex HBA’s.
- Prepare from List, Create BIN Request for CE for creating Hyper/Meta Volumes on DMX/Symmetrix.
- Storage allocation and decommission, Migration support for Solaris, Linux, AIX, HP and Witel servers. Involved in capacity planning functions for the SAN environment.
- Performing the Service Requests/Change requests based on client /application team requirements and ensures that customer satisfactory levels are exceeded.
- Timely updating the patches, s/w and upgrading code to n-1 and maintaining software licensing.
- Configure Storage from DMX-4/3 EMC Storage arrays using Solution Enabler and EMC Control center on a day to day basis to create/configure metas/map/mask allocate highly redundant storage to heterogenous operating systems like AIX, Linux, Solaris, Wintel through highly redundant fabric wif Director Class switches and wif host based Multipathing software like EMC Powerpath.
- Handling RAID Groups, Storage Groups, Binding Luns, Naming, resizing, Unbinding Luns through Navisphere. Installing and troubleshooting Qlogic and Emulex HBA’s.
- Performing the Service Requests/Change requests based on client /application team requirements and ensures that customer satisfactory levels are exceeded.
- On-call support for SAN infrastructure and storage services.
- Follow proper Change management and preparation of technical documentation of all SAN related projects.
- Preparing and executing Mapping, un-mapping, masking, unmasking scripts.
- Forming Meta’s, dissolving Meta’s, mapping & masking through SYMCLI.
- Zoning and Hosts Configurations support.
- Upgrade / downgrade the flare codes, Installation of solution enabler.
- Fabric Manager Administration for Zoning, Cisco CLI zoning.
- Control center support.
- Implementation of zoning /masking / pairing / splitting and troubleshooting implementation activities.
Confidential
Sr. storage Administrator
Responsibilities:
- EMC Symmectrix 3830, 3930, and 8000, DMX 1000, 2000 series wif Connectrix fiber switches and Celerra NFS servers. EMC Control Center, Time finder, and SRDF. Data center Migration support for CX, DMX attached hosts.
- NAS Administration, Net apps filers installation, on tap upgrades, snap mirror and quota, qtrees Administration
- NAS Administration, Net apps filers installation, on tap upgrades, snap mirror and quota, qtrees
- Installed and maintained Clariion CX 700,500 & LUN masking and Zoning & Hosts Configurations support.
- NET APPS filers FAS 960 and FAS 940 Installation and support
- NAS NetApps Filers quota Management, Near store Administration, NFS exports, Data migration Administration
- Upgraded ECC 5.0 to 6.0.
- Installed ECC 6.0 and discovered all hosts and switches.
- Solaris, Linux, Wintel servers Administration and support.
- Managed NFS servers, NFS Clients, in Auto Mount and NIS Environment
- Capacity monitoring and Reclaim storage in the environment.
- Allocate storage to Solaris, Windows and Linux servers
- Configure storage subsystem for optimum performance
- Assess the technical feasibility of new technologies to enable integration into existing processes.
- Attend project meetings when technical advice is needed and communicate the project design to other architects. May resolve design issues and develop strategies to make ongoing improvements that support system flexibility and performance.
- Identify and address storage bottlenecks Fabric Manager Administration for Zoning.
- DMX 2000, ECC support, Storage provisioning and decomm support.
- Experience wif Connectrix Manager and data Fabric manager, Zoning, Lun allocation, Storage allocation to storage groups.
- Experience wif Cisco fabric manager, Brocade zoning, and storage allocation.
- Installed and support Navisphere MGT software for storage allocation.
- Experience in Binding Luns, Naming, and resizing, Unbinding Luns through Navisphere.
- Experience in creating zones and zone sets and fabric configuration.
- Experience Wif ECC (EMC Control Center, Power Path, Time Finder, SymCLI, symconfigure, SRDF, EMC Snap, Copy cross, Snap view, Power path, Mirror view, EMC Replication Manager, SAN Navigator, Connectrix Manager, support.
- Installed and maintained Clariion CX 700, 500 & LUN masking and Zoning & Hosts Configurations support.
- Experience wif Solaris, Linux, Wintel servers Administration and support.
- Perform NAS Administration, Net apps filers installation, on tap upgrades, snap mirror & quota, qtrees Administration.
- DMX 2000, ECC support, Storage provisioning and decomm support.
- NET APPS filers FAS 960 and FAS 940 Installation and support.
- Installing and removing software packages and patches on Solaris.
- Navisphere Mgt for allocating LUNs to servers.
- Installed and configured Secure ssh software to provide secure login, shell and data transfer wif the support of ssh1, ssh2, telnet, and serial connections.
- Supervise network monitoring standards, security, disaster/recovery, resource utilization and stability.
- Work Flow ticketing systems, Change management and Break fix issues follow up and support.
Confidential
Storage/Systems Administrator
Responsibilities:
- Clarion CX 700,600 LUN Zoning and storage allocation support.
- Navisphere MGT, storage allocation and remove for Solaris and Linux, Wintel, VMware servers
- CX attached server’s migration support.
- MC data attached servers zoning and Production support for performance issues.
- Connectrix manager Administration, CX break fix support.
- EMC Symmetrix attached hosts support for storage allocations and decommissions.
- Managing user accounts and groups of heterogeneous Network using SMB.
- Sharing file systems using NFS, WEBNFS.
- Mounting and Unmouting remote file systems through AutoFS.
- Backing up and restoring file systems.
- Brocade, Cisco switches support.
- Monitoring disk space and maintaining the disk quotas.
- Up gradation of Hardware and Software according to the necessity on workstations.
- Configuring and Administering APACHE Web server on Solaris.
- Installation and maintenance of Lease Line equipments and Router configuration.
- Drove customer issue escalation resolution, decreasing backlog of customer issues.
- Revitalized and optimized performance and productivity of entire IT/Help Desk.
- Managing and coordinated network operation efforts, IT planning, security, and other technical areas
- Managed specialized technical projects, monitoring progress, controlling costs, hiring and supervising contractors, and providing status reports.
- Performed impromptu security checks of servers and networks to verify adequate virus protection and compliance wif corporate procedures.
- Developed detailed, comprehensive communication plans, change management plans, risk assessments, and standard operating procedures.
- Configured and maintained Cisco routers and switches, VOIP Gateways, Bandwidth Managers and proxy cache servers
- Managed WAN environment wif Cisco switches and routers, Wintel and Linux servers, Pix Firewalls and remote access (VPN) technologies.
- Coordinated data and voice communications for domestic and international operations for several Government sectors
- Reduced IT management costs and improved productivity by successfully upgrading network infrastructure wif the latest industry proven technologies
- Designed and led network and security system upgrades, providing technical guidance and problem-solving analysis.
- Conducted training sessions for server administrators to collaborate on future plans and coordinate IT development projects.
Confidential
Systems Administrator
Responsibilities:
- Solaris, UNIX, Linux server’s installation and support.
- DHCP and Proxy servers support.
- IPV4700 EMC servers support.
- Print servers and network issues support.
- Implementation of LAN and WAN based networks.
- Planning and implementing Ethernet Connectivity cabling and troubleshooting.
- LAN/WAN Design and Implementation, TCP/IP, Ethernet 10/100/1000, DNS, DHCP.
- Configuration, installation and monitoring of wide variety of Cisco Routers and Switches
- Catalyst 2950, 3750 series Switches and 3600, 5300 and 7200 series Routers).
- Responsible for any network changes or configurations for five data centers.
- Configured routing for VOIP (Avaya) at India end as well as at US end.
- Maintaining WAN topology for five datacenters.
- Implemented EIGRP protocol in the network.
- Configured Totally Meshed Topology for all 5 sites through Site to Site VPN s
- Implemented inter VLAN routing for a complete security based network.
- Configured the failover in PIX firewall for the network.
- Configured MRTG to Monitor Network Performance.
- Knowledge on routing protocols.
- Implementing access-lists to restrict network according to the rules of the organization.
- Configuration of static and default routing.