PROFESSIONAL SUMMARY:

• CCNP and CCNA certified wif 12 years of professional experience in Network Planning, Engineering and Implementing.
• Configuring, Troubleshooting and Testing of networking system.
• Expertise in network protocols, Firewalls and Communication Network design.
• Strong hands on experience on ASA (5505/5510) Firewalls. Implemented security policies using ACL, Firewall, IPSEC, SSL, VPN, IPS/IDS.
• Proficient in Cisco IOS for configuration & troubleshooting of routing protocols: MP - BGP, OSPF, LDP, EIGRP, RIP, BGP v4, MPLS
• Routing Protocols - (RIPV2, OSPF, EIGRP & BGP), ACL's, NAT, VLAN, STP, VTP, HSRP & GLBP, Spanning Tree, Frame-relay, MPLS, and IPsec VPN
• In-depth noledge of deploying and troubleshooting LAN, WAN, Frame-Relay, Ether-channel
• Strong hands on experience in layer-3 Routing and layer-2 Switching. Dealt wif Nexus models like 7K, 5K, 2K series, Cisco router models like 7200, 3900, 3600, 2900, 2600, 2500, 1800 series and Cisco catalyst 6500, 4500, 3750, 3650, 2900 series switches
• Worked on ACE load balancers. Experience wif F5 load balancers - LTM, GTM series like 6400, 6800, 8800 for the corporate applications and their availability
• Good noledge in network hardware and technologies including routers, switches, bridges, hubs, Ethernet, frame relay, wireless, etc.
• Dealt wif Cisco IP phones and VOIP devices and configured Voice VLAN’s for Prioritizing voice on the network and did the documentation accordingly wif changes.
• Experience in configuring and troubleshooting various WAN technologies like MPLS, T1, T3, DS3 and ISDN
• Configuration remote access VPN and site-site VPN on Juniper platforms, firewall rules on SRX series firewalls.
• Configuration and troubleshooting on Juniper SRX via Juno space JA2500.
• Implemented Checkpoint FW Interface, NAT and VLAN using R77 GAIA Smart Dashboard.
• Responsible for service request tickets generated by the helpdesk in all phase such as troubleshooting, maintenance, upgrades, patches and fixes wif all around technical support.
• Good understanding of security infrastructure including Antivirus, Encryption, DLP, SIM, IDS and IPS
• Hands on experience wif packet sniffer, TCP DUMP and wireshark for packet monitoring.
• Communicating and managing relationship wif external & internal customers and ensuring customer satisfaction of service delivery in accordance to their quality & consistency of State of Work & Service Level Agreements.
• Working noledge of Cisco UCM, VCS-C, VCS-E, TMS.
• Exposure to Remote Access Server Nortel (1680) administration.
• Troubleshooting of Radio Frequency /Leased Line /ISDN /Dialup Links
• Connectivity to Unix Servers.
• Demonstrated success record in: Managing multiple tasks wif proven ability to meet deadlines and proactively identifying the problem to solve complex technical issues.
• Highly enthusiastic, creative team player, project implementation, analytical, interpersonal and communication skills.

TECHNICAL SKILLS:

LAN Technologies: Ethernet - fast Ethernet, gigabit and 10 gigabit Ethernet, Port - Channel, VLAN, VTP, Inter-VLAN routing, STP, RSTP, PVST, 802.1x.

WAN Technologies: Frame Relay, ISDN, PPP, ATM, MPLS, Channel & Leased lines, T1/T3, SONET.

TCP/ IP: Subnetting, VLSM, NetBui, IPX/SPX

Routing Protocols: Static, RIP, IGRP, EIGRP, OSPF, IS-IS, BGP, HSRP, VRRP & GLBP.

IP Services management: NAT, DHCP, DNS.

Network Security: NAT/PAT, VPN, Filtering, Load Balancing, IPSec, ACL, Switchport port security, Firewalls, Internet Content Filtering, Load Balancing, IDS/IPS, Dynamic, Reflexive ACL and autantication AAA

Infrastructure Services: DHCP, DNS, SMTP, POP3, FTP, TFTP.

Administration and troubleshooting: CDP, TELNET, SSH, ICMP, PING and TRACEROUTE, SNMP and SYSLOG, CISCO IOS software and configurations.

Network Analysis Tools: Packet Sniffer, Vitalnet, NetQoS, Net screen Manager(NSM), Wireshark, Netcool Monitoring and Infinistream Mgmt Console, Wat’s-Up Glod, Netbrain, Solarwinds, Remote Access Server Nortel (1680) administration

Operating Systems: Windows server 2003, Windows server 2008, Windows server 2012, Windows 95/98/NT/2000/XP/Vista/7/8/8.1,Novell Netware, Red Hat Linux 7.x and Unix.

CISCO and other vendor equipment: CISCO 1900 2900 Series routers and 2960, 4507, 6509 switches, ASA 5500X, Nexus 7K, 5K, 2K & 1K, Cisco routers Cisco GSR 12416 (7200, 3800, 3600, 2800, 2600, 2500, 1800 series) & Cisco Catalyst switches (6500, 4900, 3750, 3500, 2900 series). PIX Firewall(506/515/525/535), ASA Firewall (5505/5510), Cisco ACE Load Balancers. Juniper SRX firewall and juniper WLC 100. Cisco FWSM/PIX/ASDM, Nokia Checkpoint NG, Juniper SRX, ACE Module and F5 Load Balancers

Other hardware support: Server / PC/ Printers - all hardware support

PROFESSIONAL EXPERIENCE

Confidential, VA

Sr. Network Architect

Responsibilities:

• Providing Technical / Presale support for selling network solutions.
• Develop and implement solutions for network problems
• Coordinate network operations, maintenance, repairs, or upgrades.
• Coordinate network or design activities wif designers of associated networks.
• Design, build, or operate equipment configuration prototypes, including network, hardware, software, servers, or server operation systems.
• Design, organize, and deliver product awareness, skills transfer, or product, education sessions for staff or suppliers.
• Implementation of Site to Site VPN’s using Juniper NSM.
• Configure IPSEC VPN (Site -Site to Remote Access) on SRX series firewall.
• Involved in Migration of SSG firewalls to Juniper SRX firewalls.
• Migrated Check Point 680 to juniper SRX 650
• Hands on experience on Juniper MAG-SM360, 4610, SRX, MX and EX.
• Configuration and troubleshooting of SRX 1400 and SRX 3400.
• Worked on Oscillator cards and changed on SRX 3600 Firewall
• Daily technical hands on experience in the configuration, troubleshooting of Juniper SRX and SSG firewalls as well as experience working directly wif customer in a service/support environment.
• Extensive implementation of firewall rules onJuniper SRX 3600,SRX 3400, 650 SRX and SSG140on a daily basis, using NSM.
• Implemented Juniper SRX FW Interface, MIP and VLAN using NSM
• Configuration of new Juniper SRX firewalls for remote site implementation
• Daily exposure to IP based network security protocols wif Juniper SRX and SSG firewalls, Operating Systems and security configurations LAN/WAN/Security solutions.
• Responsible for Juniper SRX firewall management and operation across our global networks.
• Create change request for configuration changes on routers, switches and firewall.

Confidential

Pre-sales Engineer Regional

Responsibilities:

• Planning and designing network solutions.
• Providing Technical / Presale support for selling network solutions.
• Involved in Switching, Routing, Security, VPN, Wireless, IP Telephony, VOIP CME, Call Manager 8.5, Cisco Contact centre 8.0
• Hands on experience on Cisco Glod partner Tools experience and Tandberg telepresence
• Full solution BOM and Diagram for project submission
• Designing and implementing network wif Juniper Firewall, Fortinet Firewall, Load balancer
• Experienced wif Web sense, blue Coat, Riverbed, F5 Load Balancers LTM, Packeteer Load Balancer
• Cisco Video IP Surveillance
• Network diagram preparation to BOM preparation both on active and passive including fail over redundancy using 6509 core switches and 3945 routers and Juniper security wif F5 LTM 3600 wif ASD Bundles Load Balance for Air Arabia Data Centre.
• The entire 51 Floor network connectivity for 5000 nodes each floor using Cisco multi core switching solution 6807 switches for core switching and 3750X for distribution, 2960S for Access switches, ISR 1000X router for WAN connection, and ASA 5585 for internal and external security, F5-3600 LTM Load Balancer Network diagram, BOM, preparation for the both active and passive was planned, designed and implemented for arabtech project
• A site of 25+ Servers ( IBM/HP Intel Based ) running on WindowsNT/2000 Server, Linux and Novell Netware OS, 500+ Pc’s on Windows98/2KP/XP, interconnected using Cisco/Intel Switches. Designed and BOM prepared for Core switching Routing, firewall and full wireless Campus network wif Cisco controller 5500 and Access control server. Including IP telephony wif Cisco Call manager 10.X for Environmental agency, abudhabi.
• Responsibilities always included include 99% uptime of LAN, Wan and IP telephony.
• Implemented Checkpoint GAIA R76 Interface, NAT and VLAN using SmartDashboard
• Configuration, troubleshooting Checkpoint Firewall using R76 SmartView Tracker and Monitor
• Worked on Cisco Multilayer switches such as 4500X, 6500 and 6509.
• Strong Knowledge and extensive experience on enterprise change management process and tools.
• Hands on experience wif handling all production and non-production issues.
• Performed Troubleshooting and monitored routing protocols such Static Routing, OSPF and BGP
• Responsible for procurement and installation of Hardware, network drives and other IT infrastructure. Documented the design, implementation and troubleshooting procedures wif Method of Procedure (MOPS).
• Documented all the work done by using Visio, Excel & MS word

Confidential

Sales Manager - Products

Responsibilities:

• Network Architect for datacenter consolidation project. Consolidated 16 global datacenters consisting of Cisco 6500, 4500, 2800, ASA 5540, F5 BIG-IP 3600,. Consolidation was in preparation to upgrade datacenters to Nexus 7000, 5000, 2000, and ASR 1000 backbone infrastructure.
• Worked wif other Network Services Project team members to complete the requested site/device refreshes on a per site basis (me.e. Coordinated wif Design and Engineering, Field Engineers, Project Manager, etc),
• Operated as the remote Cutover Engineer directing and managing the Field Engineers for each of the site/device conversion events.
• Included hosting the site conversion conference bridge wif the assigned Field Engineers during the site/device refresh.
• Ensured the required connectivity is restored and achieved as a part of the refresh activity.
• Engaged Design and Engineering resources as an escalation point to assist wif issue investigation resolution during a conversion event when required.
• 3800 series cisco routers wif .2 ASA 55520 through leased line and channelized connection PRI to RO to head office as ISDN as backup .Two 6500 Chassis and 24 No’s 3750 Distribution and 40 No’s of 2960 Access switches was a project done under my supervision for US Navy Data Center and Wireless solution for the Us Base in Bahrain.
• Designing a network of 2800 routers and 4500 Chassis wif HA .48 No’s of access switches Campus wide wif 100 No’s internal and external Wifi access points wif 4400 series controller. Entire solution and project handled for MOH College of nursing.
• 4500 series core and 20 number of 2960 access switch wireless and Video conference solution. Entire cabling and data center project for Royal Court was taken care.
• Update the Configuration Management & Asset Inventory databases required to maintain our operational inventory and physical asset inventory records.
• Followed Change Management process to raise and complete Change Requests wifin standard lead times for deployment of new switches, based upon project schedule

Confidential

Pre-sales Engineer

Responsibilities:

• Managing and troubleshooting of Cisco Nexus 7k and 6500, 4500, 4000, 4300, 3900, 5500 series. Including installation, upgrades, and configuration and management.
• Upgraded distribution Switches 6509 to Nexus 7010 wif Sup 1.
• Purchasing, installation, configuration, maintenance and upgrade of network hardware, operating systems and supporting software.
• Providing design, technical support and analysis for network systems and components, LAN/WAN communications. TEMPEffectively communicates wif all stakeholders.
• Experienced in F5 GTM, LTM.
• Experienced wif CRS-1 and Alcatel-Lucent 7750 routers.
• Worked wif Linux.
• Experience in the ISP, Wireline & Wireless Technologies
• Involved in Network segmentation, Network Performance Analysis and Capacity Management.
• Worked wif service providers in Installing, Troubleshooting T1 and Switched Ethernet Service (SES) circuits. Experience in Configuring Site-to-Site and Remote Site VPNs, NAT/PAT policies
• Worked on Catalyst 6509 series wif various line cards such as 24 port Gig E SFP, 48 port Gig E copper cards.
• Experienced wif Sonus SBC Gateways.
• Worked on DHCP snooping, dynamic ARP inspection and SOC.
• Experienced wif forensics and security investigations.
• Experienced wif Honeywell TDC 3000 and DCS.
• Product testing and support for a wide range of products like routers, Layer2/layer3 switches.
• Configuring and Troubleshooting wif Cisco PIX/ASA and checkpoint.
• Experienced in DDoS detection and mitigation
• Experienced in Blue Coat and Check Point Firewall.
• Designed and troubleshoot Cisco ASA, PIX, FWSM.
• Experienced in spirent tools -Agilent, Ixia, Spirent Test Center.
• Experienced in designing and implementing Call Manager, 6.x, 7.x and 8.x systems.
• Hands on experience wif Cisco Unity Voice Mail systems and integration of these systems.
• Worked on IP routing such as BGP and OSPF.
• Responsible for the design and project management of network infrastructure.
• Creates and maintains network documentation.

Confidential

Customer Support Engineer

Responsibilities:

• Having experience of Installing and configuring Cisco1700, 2500 Series Routers for branches of bank and connecting it through Leased Line and ISDN as backup for Federal Bank, Kerala
• Tested the services according to the installation and acceptance tests and produced installation and acceptance validation test reports
• Recorded any incidents, unexpected events, issues or deviations from plan
• Supported the operations team during specified warranty period
• Completed a minimum of 171 cutovers wifin the first six (6) months as a benchmark wifin a ten (10) month project
• Provided real time in-depth analysis and trouble resolution of incidents associated wif CISCO, Juniper, Iron Proxy, Load balancers, Infoblox, GSS and WAE associated Operations Support Systems and Data Communications Network Technology platforms.
• Maintained the data center equipment and software and performed regular troubleshoot on the process.
• Experienced wif F5 Load balancing.
• In-depth experience wif multiple IDS (Intrusion Detection System) packages such as Sourcefire 10/100 and GigE appliances and Snort.
• Worked wif customers on daily operational calls to go over major network outages to remediate/resolve the issue on bounded SLA.
• Initiated and Contributed to specification changes, in the Network layer of ZigBee Protocol.
• As part of troubleshooting worked on NSM (Net Screen Manager), for keeping track of traffic and Firewall rules which TEMPeffect it.
• Worked on Layer 2 protocols such as VTP, STP, RSTP, PVST, and MST and for VLAN troubleshooting issues.
• Worked wif configuring and troubleshooting of HP 5500, 5900, 12500 series switches, Cisco 2900, 3500, 3500X, 3700, 4500, 6500 series switches and Cisco 7K (7010), 5k (5548) series nexus switches and Nortel switches.
• Configured VDC’s on nexus 7K for creating multiple logical switches and HSRP and VLAN trunking 802.1Q, VLAN Routing on Catalyst 6500 switches.
• Worked on 501 Cisco PIX Firewall and 5500 series Cisco ASA Firewalls, CSM, IPSEC LAN to LAN and DMVPN.
• Configured RADIUS or TACACS+ autantication on Cisco ASA firewalls.
• Experienced wif Palo Alto Panorama management console.
• Working Knowledge on RSA Envision .
• Configured BPDU Guard, port-fast, uplink fast and other spanning tree features.
• Maintain and troubleshoot switch applications and Network connectivity including DNS, DHCP,NTP, ACL, LAN and TCP/IP issues.
• Configured RIP, EIGRP, OSPF and BGP in routers.
• Configured MPLS L3 and L2 VPNs for customers.
• Worked on LDP and TDP
• Rack and Stack, Installed and configured new routers and switches.
• Involved in testing and configuration of FCoE.
• Experienced in OTN/ROADM Technologies and Optical EMS.
• Experience wif DWDM, OTN, SONET test equipment.
• Used DHCP to automatically assign reusable IP addresses to DHCP clients.
• DHCP, NTP, HSRP, GLBP, VRRP, ARP, NAT, ACL, GRE Tunneling, LDAP, RADIUS, DIAMETER, TACAS & GRE over IPSEC.
• Upgrade 12K GSR’S running IOS to IOS-XR.
• Upgrade IOS, Flash memory and DRAM on core routers and field routers.
• Configured and maintain VPN tunnels as required by the business and maintain secure firewall routing tables. Also maintained all policies pertaining to the Unified Threat Management suite.
• Build network documentation which includes accurate site inventory, site network diagrams, logical LAN/WAN diagram, network device list (routers/switches), server information sheets, network administration information document.
• Configuring, Maintaining Routers and Switches and Implementation of EIGRP, OSPF, BGP routing protocols and trouble shooting.
• Provided support for incidents wif PLS (Port Level Security) by working on platforms Juniper's Infranet Controller, Greatbay's Beacon Profiler/Auth-servers and Beacon Collectors.
• Worked on ACE load balancers 4710 (Standalone series) Ace 20, 30 (Modules) by Configuring and troubleshooting server farms, resource allocation on contexts, and related issues.
• Worked on issues related to TCP optimization on WAE devices.
• Provided in depth analysis using but not limited to Vitalnet, NetQoS, Net screen Manager (NSM), Wireshark, Netcool Monitoring and Infinistream Mgmt Console.
• Worked wif concerned Vendor TAC engineers in resolving complex issues.
• Participate in design conferences, produce network diagrams and detailed network documentation including logical and physical diagrams as required. Maintain technical and vendor product information and assisting in establishing performance standards, policies and procedures for the enterprise.

Confidential

Customer Support Engineer Trainee

Responsibilities:

• Experienced in Netbrain 5.x in network troubleshooting and network mapping.
• Proven expertise in monitoring network using Infinistream and standard unix-tcpdump sniffer.
• Monitoring Network Includes capturing traffic of various trunk links, Point to point links using various sniffer devices.
• Hands on experience wif ASR9K.
• Experienced in Brocade routing and switching.
• Configured routing between VLAN's for layer 3 brocade switches.
• Experienced in Python and Linux environment for socket programming .
• Experienced in administering Splunk in a 24x7 environment.
• Experienced in iLO and DRAC.
• Monitored SAN connectivity of CISCO 9513's, 9909's using Cisco Fabric Manager, and Cisco Device manager.
• Managed Infoblox Grid Manager to manage DNS Forward and Reverse Lookup Zones.
• Assisted in integration, validation and troubleshooting of OFDM, MIMO, Digital/Wireless communication system.
• Manage deployment and testing of code updates for wireless systems, such as WCS, WiSM, and WLC.
• Experienced in Aruba wireless.
• Implemented Load Balancing solutions on F5 BIG-IP LTM, Cisco CSM.
• Experienced in Cisco Guard DDoS detection and mitigation platform.
• Configuring ipv6, ipv6 based ACLS, ipv6 supporting configuration for routing protocols, route-maps, prefix-list configurations on end-to-end devices.
• Experienced in URL filtering techniques.
• Working noledge on T1, T3, Sonet, Frame-relay, and Ethernet
• Experienced working wif splunk, Solar Winds, Data Mining, Dash boarding.
• Experienced in design, test and operation of Cisco ASA 55xx Series, including IPS modules for ASA.
• Experienced working wif Netscaler VPX in application delivery services
• Assisted in configuration and installation of new servers and Cisco hardware into racks and data closets. Also did cabling runs and installs in the building.
• Provide technical support to clients through phone, ticketing system, and remote access. Include PC/server hardware and software support, and networking LAN/WAN/WLAN configurations.
• Technical support over the phone, remote access, field visits, and wif the footprints ticketing system to ensure timely service and response to issues. Includes resolving various hardware, software, network issues, and documenting them.
• Assisted in troubleshooting LAN connectivity and hardware issues in the network.
• Involved in troubleshooting IP addressing issues and Updating IOS images using TFTP.
• Monitor performance of network and servers to identify potential problems and bottlenecks.
• Performed RIP & OSPF routing protocol administration.
• Interacted wif support services to reduce the downtime on leased lines.
• Troubleshoot problems on day to day basis; provide solutions to fix the problems.
• Monitor the operability and reliability of the network.
• Experienced in configuration of ONS15454 MSTP, and NCS2K, NCS4K.
• Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
• Managed IP address space using subnets and variable length subnet masks (VLSM).