PROFESSIONAL EXPERIENCE

Confidential, Bronx, NY

Network Engineer

Responsibilities:

• Enterprise wide implementation of LAN/WAN technology in a Hospital, 2,165 Beds Health Care System located throughout teh Bronx, Yonkers, and Westchester Area.
• Design comprehensive internetworking LAN/WAN solution and recommends appropriate network configuration for all teh Hospital requirements, remotes sites, and other hospitals in teh tri - State Area.
• Installation, configuration, administration, and support of computer networks
• Configuring Maintaining and Supporting over 1500 Cisco Network devices (Routers, Switches) including Cisco Call Manager, Cisco Nexus 7000 series, 2821 and 2811 routers, Cisco 4510, 6509, 3750 stack, 3850 Switches using NetMRI.
• Tacacs+ servers LAN/WAN connectivity issues during bridges, routers, and switches through publicSwitched telephone network (PSTN), PPP, ISDN, Frame Relay, TCP/IP, and VPN.
• Implementing and Configuring Spanning tree, HSRP, VRRP, RIPv2, BGP, EIGRP and OSPF Protocols in teh Enterprise
• Implementing and configuring and supporting teh hospital WLAN Network using Cisco LAN Controllers 4402 and 4404 and Cisco Access point 1210, 1231 and 1242 for teh wireless connection with LWAPP Tunnel. Using ACS server and Cisco WCS.
• Providing Proposal with new Design for new remote site connection such as frame-relay, Optical Ethernet and Site-Site VPN IPSec Tunnel. Using Cisco 3845 router and Cisco 3750 Stack Switches
• Interacting with Telco vendors such as WorldCom, Lightpath, Verizon and AT&T for data and Voice circuits
• Using VISIO software for all teh network designs
• Configuration/troubleshooting of switches like Bay Stack 450s, BPS 2000, Avaya 5510, 5520 and Nortel Passport 8600 by using device manager.
• Using HP Openview Optivity to assign ports for teh D5000 Hubs.
• Planned and Designed Montefiore hospital Network in Cisco Platform and some Nortel devices.
• Using Infoblox for DHCP scope.
• Installing and configuring VMWare Virtual Center Servers.
• Installing and configuring VMWare ESX 3.5 and 4.1 servers, including blade management and monitoring agents.
• Configuring HP Blade Chassis including OA, Virtual Connect and VCM domains.
• Deploying VMs on teh ESX hosts.
• Managing a VMWare ESX 3.5/Vsphere 4.1 farm containing hundreds of VM guests on dozens of ESX hosts on IBM blade servers (HS21xm, and HS22s)
• Familiar with Data Center environment .
• Installing and configuring ESX hosts for teh existing farm expansion
• Tailor teh project or program planning to meet teh needs of teh client and teh interests of teh company.
• Responsible for resource allocation, managing assignments, and overseeing teh work performed by teh team.
• Provide documentation and communication to peers, subordinates, and senior management for status, coordination, objectives, and performance.
• Knowledge of Remedy/CA Service Manager
• Manage vendor relationships and work
• Develop work and cost estimates, program priorities, resource requirements, project scope, and objectives
• Manage multiple requests, tasks and requirements

Confidential, Billerica, MA

Systems Engineer

Responsibilities:

• Responsibilities included technical support and customer service issues for assigned premium accounts like MCI WorldCom, Reuters, and Chase Manhattan Bank.
• Independently detect and resolve network problems and issue by using all necessary resources such as previous experience, technical documentation by using Excalibur database to arrive at a solution.
• Perform hardware and software troubleshooting and debugging across Confidential routing, switch, and network management products.
• Design comprehensive internetworking LAN/WAN solutions and recommends appropriate network configuration to meet industry standards.
• Installation, configuration, administration and support of computer networks.
• Internet working design strategies and TCP/IP.
• Configuration and fault management, performance management, and network planning.
• Design, configuration, and administration of Ethernet and Token Ring Networks.
• Configurations/Troubleshooting of Nortel Network Routers such as AN, ASN, BN, BLN, BCN by using technician interphase, site manager, log files and Mibs.
• Configuration and troubleshooting of switches like Bay Stack 450s, BPS 2000, and Passport 1000/8000.
• Responsible for taking calls, and open trouble ticket in teh database provide second and third level technical support solution for customer by using Clarify Database.
• Configuration and troubleshooting of switches such as Accelar/passport, 5000BH, and Centillion switches using speed view and device manager.
• Backing/Restoring/Troubleshooting and applying filters on Nortel products.
• Replicated customers network related problem in teh lab and came up with valid solutions.
• Excellent oral and written communication skills with teh ability to manage multiple tasks.
• Responsible for teh weekly conference calls with customers discussing weekly open and closed cases and about future projects.

Confidential, Confidential, New York

Systems Analyst

Responsibilities:

• Analyzed and designed local area networks.
• Supervised teh network operation of clients using Win 95, Windows for Workgroups, Windows NT Server and Workstations, DOS, Novell, and Unix.
• Internet connectivity, TCP/IP Configurations, DNS, and WINS address configuration, and Protocol Binding.
• Two years of experience in a team environment performing customer service and technical support duties.
• Sole point of contact for customer support and troubleshooting in person over teh phone, consulting of customers, clientele on system upgrades.
• Responsible for taking calls, and open trouble ticket in teh database, provide second level technical support solution for Microsoft windows 95, Windows NT.
• Install and configure testing PC’s to multi boot various operating system for testing software interoperability prior to implementing at customer sites.