SUMMARY

• Around 14 years of experience in technology analysis over System Analyst, Backup administration as well as Storage technology, Symantec NetBackup, Data Domain, consultant and architect wif extensive experience in designing, implementing, maintaining and securing enterprise level data and backup solutions.
• Enterprise level experience working wif NetBackup on Windows and Unix (Linux, Solaris, AIX, HP - UX) platforms.
• Expertise wif upgrade of Symantec NetBackup application from version 5.x to 6.x, 7.x and also 7.6 Installation, configuration, administration, and maintenance of Symantec NetBackup large scale Environments.
• Backup and restore data through tape drive and disk using NetBackup.
• Creating, managing, and removal of backup policies and daily verification of backup policies.
• Experience in NetBackup tuning to increase performance.
• Performance tuning and troubleshooting and system related log analysis from OS, Software (NetBackup) and Hardware perspective.
• Experience wif different vendor Storage Tape Libraries, DataDomain, and VTL’s.
• Extensive knowledge of DataDomain role in Netbackup, including function of AIR between DataDomain
• Experience working on DataDomain disk for optimized DeDuplication using DD Boost
• Working knowledge of Networker and Avamar grids.
• Knowledge of reporting using OpsCenter, Data protection advisor (DPA) and APTARE.
• Monitoring teh memory usage, CPU usage and disk utilization of Backup servers.
• Create and maintain necessary documentation and procedures in support of teh backup infrastructure.
• Installing, configuring, administering and troubleshooting RHEL and Solaris operating systems.
• Implementation of multiple hardware firewalls to protect teh network environment from any unauthorized traffic using multiple firewall techniques according to teh business requirement.
• Experience and Expertise in configuring and maintaining Linux and Windows based proxy servers (Squid, Win Proxy, and Windows ISA Server 2000).
• Install and configure Veritas Cluster foundation on windows and unix based systems.
• Install and configure storage foundation on windows and unix based systems.
• Experience in implementing site-to-site, client, and SSL VPN.
• Experience wif all major platforms of Unix including Linux, Ubuntu, Centos, AIX, HP UX, RHEL, Solaris, Solaris for Intel.
• Experience in designing, implementing and maintaining security surveillance (CCTV & IP Based)
• Experience in Implementing Video conferencing session over teh Internet & on ISDN as well.
• Demonstrate ability to lead cross-functional teams manage multiple projects simultaneously and deliver creative solutions to business challenges.
• Experience in incident and service management using HPSM, Remdey etc.
• Good knowledge of ITIL processes best practices for service management.

TECHNICAL SKILLS

• MS Windows Server (NT, 200, 2003, 2008)
• MS Mail Exchange Server (5.5, 2003)
• Microsoft Proxy Server, Squid Server
• Linux, Solaris(RedHat, AIX Ubuntu, Fedora, Slackware)
• VMWare (ESX)
• Hardware Platform (HP & Dell)
• SAN / NAS
• Symantec
• Cisco
• Juniper
• Bluecoat
• Polycom
• Pelco
• Packeteer
• EMC DataDomain
• CommVault
• Motorola
• NetBackup CATMAN Certified
• Symantec Certified for NetBackup appliances.
• Symantec Technical Specialist for NetBackup
• Cisco Certified Internetworking Expert (CCIE R&S) - Written
• Cisco Certified Network Associate (CCNA)
• Microsoft Certified System Engineer (MCSE)

PROFESSIONAL EXPERIENCE

Confidential

Service Delivery Engineer

Responsibilities:

• Project work wif Confidential, on number of projects.
• Design and architect according to customer’s requirement
• Create SOW and present solutions to teh customers.
• Project deployment for teh designed solutions.
• Decommissioned old server and reconfigure all teh policies in new datacenter.
• Support for one of teh largest backup environment running on netbackup appliances
• Support for Tape and disk base backups, including DataDomain and NetBackup appliances.
• Implementation of NetBackup solutions, across multiple platforms.
• Update reports / alerts using Ops Center, APTARE and DPA.
• Upgrading backup environment from previous version to NetBackup latest versions (7.x)
• Hardware refresh, Migrate NetBackup master / media from traditional master to Appliances.
• Working closely wif all multiple level of support to resolve escalated issues.

Confidential

Customer Account Engineer

Responsibilities:

• Working as an appliance SE, Implementation of NetBackup solutions, across multiple platforms.
• Implementation of traditional servers as well as NetBackup Appliances 5xxx.
• Upgrading backup environment from previous version to NetBackup latest versions (7.x)
• Doing hardware refresh, Migrate NetBackup master / media from one hardware traditional master or Appliances.
• Implement / work wif customer on their reporting, using multiple reporting tools (DPA, OpsCenter, APTARE)
• Evaluate and ensure Client is getting most out of teh hardware and software deployed.
• Deployment of PureDisk on 5XXX and MSDP on 52XX.
• Working closely wif advance level support and back line to solve customer’s issues.
• As part of Technical partner wif Symantec, respond to customers call at teh call center on netbackup, vcs and storage foundation.
• Working closely wif Symantec support to get teh update releases.
• Working wif customer to handle sev1 escalations. Related to backup / appliances issues.
• Installation of NetApp, DD, Replication Director and NetBackup agent installation depending on teh requirement of teh customer.
• Project was to migrate current environment of NetBackup from IBM to HCL.
• Responsible to manage around 3 on-site and 25 off site NetBackup admins.
• Being an L4 engineer me was point of contact from customer and from teh team for any technical issues.
• Work closely wif service delivery manager to manage resources and get teh task done wifin a given time.
• Evaluate and ensure Client is getting most out of teh hardware and software deployed, considering network, server/storage hardware and tape operations.
• Analyze teh existing NetBackup environment and perform an operational review. Teh goal is to ensure that Client's backup environment is running optimally and setup to Best Practices.
• Perform NetBackup upgrade from 7.1 to 7.5 on one master and 10 media servers including OpsCenter.
• Examine and provide recommendations to improve backup and restore speeds as required.
• Installation of NetApp, for NetBackup Replication Director and configure them according to teh need on Netbackup 7.5

Confidential

Backup Business Critical Resident Engineer

Responsibilities:

• Manage and work wif 10 - 15 NetBackup admin working on teh same project. me was their point of escalation, before engaging Symantec TSE or backline support
• Evaluate and ensure Client is getting most out of teh hardware and software deployed, considering network, server/storage hardware and tape operations.
• Analyze teh existing NetBackup environment and perform an operational review. Teh goal is to ensure that Client's backup environment is running optimally and setup to Best Practices.
• Examine backup classes and provide recommendations to re-engineer them if required.
• Examine and provide recommendations to improve backup and restore speeds as required.
• Recommend efficient and flexible configuration of storage units and services.
• Recommend methods and strategies to improve performance, scalability and availability.
• Examine current and projected loads and data growth for teh purpose of capacity planning.
• Make recommendations for architecture improvement based on reliability gains and projected growth.
• Provide recommendations on Client staff training.
• Responsible to keep NetBackup production environment working smoothly.
• Troubleshoot all Networks and Systems related issues related for NetBackup Environment.
• Production support of NetBackup (Version 5.1, 6.0, 6.5, 7.0) domain across country.
• Support on 20+ NetBackup Master Servers on Solaris and 250+ NetBackup Media servers on multiple platforms (Windows 2003 - 2008, Unix, Solaris).
• Worked on different tap libraries (LT03, LT04) and configure it wif NetBackup.
• Configuring of NAS devices and NDMP Policies accordingly.
• Restore on day to day requests using for NetBackup and CommVault.
• Worked on all assigned trouble tickets to closure, prioritizing teh tickets according to reported or potential business impact, making regular updates in teh ticket that include wat actions were taken teh analysis of any device output, and clear outline of teh next steps to be taken.
• Responsible to upgrade current NetBackup environment from version 6.5 to 7.0.
• Configuring Master & Media Solaris servers for NetBackup 7.0
• Upgrade all Windows, Solaris and Unix clients to NetBackup 7.0
• Configure DataDomain and integrate and installation of OST plugins for NetBackup.
• Implement teh same scenario for DR site in Congo

Confidential, NewYork, NY

Responsibilities:

• Responsible to upgrade NetBackup environment from version 6.0 to 7.0.
• Install and configure Windows 2008 Master and Media Servers for NetBackup 7.0.
• Upgrade and configure all clients (Windows, Unix, Solaris and Novel) to NetBackup 7.0.
• Configure BMR on NetBackup 7.0 Master server and clients respectively.
• Configure NetBackup VmWare policies for Vsphere 4.0 clients.
• Configure DeDuplicatoin for all teh clients using NetBackup 7.0 PureDisk Utility.
• Designing, Implement and configure NetBackup 7.0 OpsCenter for daily monitoring, reporting and maintenance
• Provide informal knowledge transfer to team to clear teh doubts
• Updating architecture diagram, configure user guides, and other supporting document for NetBackup 7.0.
• Manage teh whole technical team, along wif managing team, performance reviews me was also involve in managing projects as well.
• Design and propose network solutions, using teh product sets of Cisco for core networks and Juniper Netscreen for Firewall, VPN and branch connectivity solutions.
• Evaluate network congestions, traffic analyzing using multiple sniffers, Implementation of IPS, IDS rules to analyze network traffic passes through teh firewall.
• Implementation of site to site VPN, client VPN using Cisco routers and VPN Concentrator to connect client’s remote location.
• Plan & develop various IT infrastructures using teh product sets of Router, Switches & Firewalls.
• Configured and maintain Load balancer using product like Link Proof, WSD by RadWare Inc
• Responsible and understand client network problems and provide resolution in timely manner wif quality.
• Highly responsible to work wif client, external vendors to discuss and work on issues, to install, configure or replace equipment.
• Design and propose Surveillance solutions, on Pelco products.
• Propose connectivity solutions for remote branches over VSAT.
• Coordinate and arrange after sales training sessions between principal and clients to provide teh extensive knowledge to teh customer on teh proposed products.
• Providing support to multiple integration projects for network planning, budget forecasting and project management.

Confidential

Network Engineer

Responsibilities:

• Design and implement teh network using Cisco devices (2600, 2800 Routers 2900, 4000 Switches).
• Implement firewall techniques to avoid unauthorized traffic on teh network.
• Implement point to point link over teh wan wif other cellular operators on different mediums.
• Implement point to point VPN connectivity using Cisco devices wif all cellular operators for backup link as a fault tolerance incase if any primary connectivity medium goes down.
• Implementation of VLAN for teh internal network using Cisco switches.
• Implement access-list and firewall rules to separate all teh traffic to its particular destinations.
• Coordinate wif Cisco system to implement and configure routing / access list techniques on mission critical scenarios.
• Coordination wif all cellular operators to manage and perform teh smooth operations of mobile number portability processes.
• Implement Linux based network programming, as teh MNP solution was on Red Hat Linux.
• Management of all teh WAN connectivity, that includes Microwave and T1 and RF links.
• As teh Portability software was running on RedHat Linux, me was responsible for File System administration and management like monitoring various logs, file system sizes etc.
• Carried out analysis and comparative of major service provider’s in teh region, to finalize teh data operator and Internet Service Provider.
• As network engineer hired by teh company before teh soft launch of teh project, Assessment and selection of hardware vendor’s to deploy teh in-house company’s network was also my responsibility
• Identify and finalized disaster recovery site and deploy teh connectivity over teh radio link wif main office.
• Trained junior associates on indentifying and respond to teh problems occurred in number portability process.
• Meeting wif clients, indentifies and proposed desired solutions for their business processes.
• Educate clients on teh product sets of VSAT and Video Conferencing to improve their business processes and to produce maximum results.
• Design and proposed VSAT solutions for branch connectivity on News Skies and Panamsat Satellite, and teh hardware product sets of BroadLogic and Comtech EF Data.
• Design and proposed Internet Downlink bandwidth Solutions (Internet Via Satellite) to fulfill teh company’s high speed internet requirements. As teh high speed internet was not commonly available in teh country on any other medium.
• Design and proposed Video Conferencing solutions on Polycom devices and Packeteer to manage their bandwidth on teh network.
• Design and proposed Security Surveillance Solutions using Pelco devices, that includes teh storage solutions and monitoring room as well.
• As a system engineer and head of technical department of my region, deployed and manage Satellite link for branch connectivity, which includes antenna alignment and configuration of satellite modems.
• Deployment of DVB solutions (Internet Downlink) in whole north region to range of clients, providing services to teh major Internet Service Providers in teh region, that includes antenna alignment, receiver configuration, routing configurations and configuration of bandwidth usage graphs.
• Performs detailed design of teh network, documented and share wif teh customers then deploy teh project on customer’s need.
• Deployment of Proxy server at client end, using Microsoft Proxy, MS ISA Server & Squid on linux for teh maximum utilization of internet bandwidth.
• Deployed and configure Video Conferencing and bandwidth management solutions using Polycom and Packeteer.
• Deployment of Security Surveillance solution using Pelco devices on almost all teh airport’s of Pakistan, Hotel’s and in enterprise market as well.

Confidential

System & Network Administrator

Responsibilities:

• Manage and monitor teh entire IT setup of teh organization including LAN/WAN, proxy server, mail server & database server.
• Understand and documented teh already running scenario in teh organization running on Novel server and clients on Windows 3.11 and Windows 98.
• Migrate teh user’s and database from Novel to windows NT and later on to Windows 2000 Server and defines appropriate rights to users.
• Configure teh clients from Windows 3.11 & Windows 98 to Windows 2000 Professional.
• Configure & Deploy ISA server to distribute internet services through out teh company’s network.
• Configure & Deploy Email server on Microsoft Exchange 2000.
• Configure data backup polices of incremental backup on daily basis and full backup on weekly basis, and keep teh backup tapes on company’s disaster recovery site.
• Deploy structured cabling provide support for Local Area Network.
• Coordinating wif all 18 branches on their network and database related problems.
• Maintaining documentation of IT concerning, IP address configuration and software packages installed on various desktop computers.
• Assess and indentify teh service provider to select teh best available internet service provider in teh region to fulfill company’s internet requirement and to make teh email server available 24/7.
• Evaluate, plan and documented company’s current and future IT requirements.
• Monitor and maintenance of Fax over IP server running on Intel based Solaris system.
• Close coordination wif field engineers to deploy Fax over IP services at client end.
• Configuration of auto-dialer to directly dial desired fax number wifout dialing FoIP server.
• Configure & deploy Email server, create user accounts and configure user’s outlook.
• Configure RAS server on Windows NT 4.0 for employees to login and use internet services from their home and remote locations.
• Documented and report day to day Fax over IP problems to Sr. system administrator.
• Configure and install operating system as required to make a node functional.