SUMMARY

• Around 7 Years of experience in IT Industry focused on IT Infrastructure.
• 4 Years of experience in NetApp Storage administration.
• Hands on experience With VMware ESX Server and Virtual Center Server.
• Installing, Configuring administering NetApp FAS 6070, FAS 3040, FAS 3140 series.
• Taking care of day to day problem analysis, escalation and resolution on NetApp Filers from offshore as per the business requirements.
• Worked on Snapshot technology. Manually configured Snapshots and worked on Retention Policies.
• Taking care of Escalations, Performance analysis, capacity planning, Process Management, Migrations and Implementation with regards to the NetApp Technology.
• Provide all levels of Technical Support for NetApp filers and associated product suites like Snapdrive, SnapMirror, Microsoft iSCSI Initiator etc.,
• Hardware / Software fault detection and vendor liaison.
• Managing NFS / CIFS / IP SAN volumes and aggregates.
• Performed Storage Provisioning on the NetApp filers.
• Performed the NetApp storage implementations with the NFS and CIFS protocols.
• Managed Aggregates, Volumes and Qtrees using the CLI and Filer View.
• Helped in Racking and Stacking of the filers.
• Setup and Manage Multi - protocol environment as needed by client.
• P2V and V2V conversions by using VMware Converter.
• Extensive background in working with the VMware VMotion technology
• Strong experience with the VMware HA and VMware DRS.
• Strong understanding of VMware Networking concepts like creation of VSwitches, different types ofport groups, NIC Teaming and VLAN Problem management on VMware ESX 4.X and Virtual Center and VMotion.
• Add / Replace disk as needed to existing systems.
• LUN Allocation / De-allocation to Solaris and Windows servers as needed by client.
• Troubleshoot issues with the LUN visibility on the server.
• Maintain reports on disk and capacity utilization, availability and growth patterns.
• Created and deleted the user accounts.
• Setting up Volume / Qtree level security styles.
• Configured Thin Provisioning on NetApp storage arrays
• Experience in implementation, configuration, maintenance and support for NetApp filers including FAS2020, FAS3020, FAS3140 and V-Series (6080) using Data OnTap CLI and Filerview.
• Created Aggregates, Flex-Vol, Qtrees and implemented quotas.
• Upgraded ONTAP 7.3.1.1 to 7.3.3P3, RLM, Bios, and Kernel diagnostics to the latest version on V-Series (6080) in a non-disruptive procedure.
• Replicated data for NAS Volumes from Primary location to DR Location by using SnapVault.

TECHNICAL SKILLS

Operating System: Solaris-9/10, RHEL, Unix, Windows 98/2000/2003/ XP/Vista/7, Mac OS

Storage Hardware: NetApp FAS 2040, FAS 3020, FAS 3050, V-Series 6080

Storage Management: NetAppFAS 3000 series and FAS 6000 series.

Tools: Snapdrive 4.X,NetAppSnap managers,Netapp System Manager NetAppOperations Manager, Syslog, NTP, vSphere, VMware ESX 3, 3.5, 4.0 and 4.1, Virtual center server 4.0 and 4.1

Protocols: TCP/IP, FTP, NFS, NIS, SSH, HTTP, DHCP, ISCSI, FCP

PROFESSIONAL EXPERIENCE

Confidential, CT

Sr. Storage Infrastructure Engineer

Responsibilities:

• Installed and Configured NetApp Filers FAS 3020, FAS3140, FAS 3070, FAS 6040, V6080.
• Hands on Experience with NetApp Release ONTAP 7.3.1/2/3P3.
• Upgraded ONTAP 7.3.1.1 to 7.3.3P3, RLM, Bios, and Kernel diagnostics on V-Series (6080) in a non-disruptive procedure.
• Configured Data Fabric Manager (DFM)/Operations Manager based NAS management
• Created Ldevsii/Luns and provisioned to Windows/Linux/Solaris/ESX hosts.
• Created DP-Pools on Enterprise and on Modular Storage.
• Performed Manage SAN Infrastructure Zoning and health check included configuring multiple VSANs, configuring Port Channels and IVRs. Both command line and Fabric/Device Manager were used.
• Planning and documenting Pre-Migration procedures involving, gathering Storage information like, Luns numbers. Storage size, LUN Ids, Raid Protection level etc
• Created Storage Pools, File Systems and exported NFS and CIFS shares
• Managed, installed and configured the new disk shelves for FAS3140.
• Replicated data for NAS Volumes from Primary location to DR Location by using SnapVault.
• Proficient at SnapMirror, Snapvault, SnapDrive, snapshots, SAN troubleshooting, CIFS sharing, NFS Exporting/Mounting, Filerview, Snaplock, Multipathing
• Used Flex clone to make the DR volumes writable using base snapshot.
• Configured NAS Aggregates (RAID4, RAID-DP), Volumes and file systems
• Configured Auto Support, SNMP based monitoring, Syslog routing for NAS management
• Worked on NFS Exporting and mounting of NAS file systems to Linux based servers using NFS
• Migrated data from one NAS Volume to another by using Vol Copy and NDMP Copy.
• Configured NAS Aggregates, Volumes and FileSystems.

Confidential, TN

SAN Administrator

Responsibilities:

• Configure/Manage SAN and NAS solutions globally on NetApp Storage systems
• Install and upgrade ONTAP versions for all environment storage systems.
• Configuring replication to the DR site using Snap mirror.
• Firmware up gradation with respect to requirements
• Troubleshooting and managing CIFS Shares and NFS shares.
• Configuring the snapshot to ensure the data backup availability.
• Performing Snaprestore for volume and files based on client request.
• Monitoring and managing performance of ESX servers and Virtual Machines
• Using Virtual centre server for HA, DRS and VMotion.
• Working on Migration concepts like VMotion and cold migration
• Upgrades and updates using VMware Host update utility
• Creation & Troubleshooting of Virtual Network
• Troubleshooting ESX & Virtual Machines
• Creation of templates from VMs and Creation of VMs from templates
• Performance monitoring and tuning for ESX Servers, Virtual Center Server and Virtual Machines
• Installing Virtual center components.
• Creation of Flex Clones volumes and Lun clone based on client request.
• Configuring De-duplication for the volumes for effective space utilization
• Managing takeover and giveback for Active/Active Configuration
• Create/Manage Virtual interfaces (VIF) to increase the reliability on interface level.
• Identify and act on opportunities to reduce failures.
• Configure/Manage SAN switches
• Point of contact for any technical and process related escalation from team.
• Ensure the ongoing maintenance of storage devices is maintained for maximum resource availability.
• Maintain service guidelines as outlined by NetApp.
• Resolving all escalated / complex issues and ensure customer satisfaction.
• Provide accurate problem diagnosis and solutions.
• Ensure the department is in compliance with Change Management policies.
• Participate in a 24x7 on-call duty rotation as assigned.

Confidential, CA

SAN Implementation Consultant

Responsibilities:

• Member of storage administration team providing day to day storage administration support, migrating databases from one filer to another using snapmirror, NDMP copy etc.
• Working on Data ONTAP versions 6.4, 6.5 and 7.0, 7.2, 7.3 administrating filers from the admin host.
• Creating, Managing volumes and qtrees on netapp servers
• Upgrading the filer from version 7.0 to 7.2, 7.3 etc.
• Working on Migration concepts like Emotion and cold migration
• Creation of templates from VMs and Creation of VMs from templates.
• Managing an ESX server host from Virtual center.
• Crating Virtual switch, Configuring Virtual switch settings and policies.
• Proactive support to the Filers with regular upgrading of software's.
• Remote management of Storage, i.e. SAN and NAS products NetApp.
• Storage allocation tasks include, deployment of a new host, creating qtrees, quotas, resizing and creating exports entries.
• Creating Oracle Database snapshots on the netapp filers as per user's request.
• Creating aggregates, Flex and Traditional volumes, Lun etc.
• Configuring Snap reserve space, Automatic snap sched.
• Worked and configured various technologies of netapp like Flexshare, Flexcache, and Reallocation etc.
• Restore data from the snapshots.
• Monitoring the performance on the filer.
• Creating a flexclone of the volume.
• Configuring the SnapMirror.
• Copying the data through NDMP
• Adding license to the software.
• Monitor the disk failure and spare disk low in the filer.
• Configure the Network card and Configuring Virtual interface.
• Adding the disk to aggregate.
• Troubleshoot the filer issues.
• Coordinating with vendor (Netapp) for vendor case issue Problem solving for critical issues unique to large scale hosting environment.
• Working with Linux Engineering team to do RCA for Linux hangs, crashes, isolating hardware and kernel issues. Member of Linux Core Competency team.

Confidential, WI

Infrastructure Enngineer

Responsibilities:

• Analyzed existing server infrastructure, identified migration candidates and established the new Virtual infrastructure utilizing VMware vSphere suite 4.0 bundled with ESX hosts, vCenter Servers and Clusters.
• Built ESX servers and implemented complete integration with SAN for VMotion in a VMware DRS and HA enabled environment.
• Performed backup and restore operations of Vmware host servers’ configuration, Virtual Machines backup, snapshots, P2V-V2V conversion using VMware stand-alone convertor, applying Patch updates, monitoring/reporting, SSH, SNMP and alerts notification.
• Administering production servers/network infrastructure that includes Windows Administration of Domain Controllers, IIS Web Servers (HTTP/S, FTP and SMTP), Exchange 2003/2010 Mail Servers, NAS, File and print Servers and Terminal Servers on Windows 2003/2008/2008 R2.
• Responsible production support of Active directory (AD), GPO, Domain users, Users and groups and given appropriate permissions, shares and privilege to access LAN and Domain environment.
• Administrating/Responsible production Exchange 2003 Email Server, creating/disabling users, Mailboxes management, public folders administration, monitoring server health, LDAP, smtp traffic/queues, Resolving Outlook issues.
• Installed, Configured and Implemented Terminal Server (TS) RemoteApp on IIS 7.0 Windows 2008 R2 published applications using TS Web Access, RemoteAppprogram and TS Gateway.
• Implemented Microsoft Clustering for IIS Web Servers.
• Familiar with windows, software and Hardware based Firewalls. Allow/Block ports, inbound/outbound TCP/UDP traffic, PAT/NAT, Remote Access VPN and site to site VPN, content filtering, log analyzing, reporting, configurations of Syslog, SNMP, access control.
• Configured storage devices along with iSCSI disks in SAN using RAID 1, 5 and 10.
• Participated in the migration planning, developing, testing and moving the migration process onto full-fledged production network.

Confidential

System Administrator

Responsibilities:

• Installing, Configuring and Managing Windows2000 Environment.
• Managing users in windows server.
• Formatting and Partitioning disks.
• Processes and memory management.
• User and system monitoring.
• Troubleshooting network related problems in Linux / Windows.
• Installing and configuring application tools.
• Designing network layout.
• Taking care of LAN/WAN connectivity.
• Managed Security Administration of various servers.
• Providing support for the application teams for the maximum uptime of their servers, PC’s and applications.
• Installation and maintenance of Window NT4.0, 98, 2000, XP in network environment.
• Configuration of Hardware devices like modem, terminal, printers.
• Installation and troubleshooting of Hardware and network Problem.
• Management of Different Services.
• Managing Heterogeneous Network Environment on LAN.
• Managing User Accounts involves creating new User accounts and Groups, Setting up a user environment.
• Changing passwords, locking and deleting accounts, administration of Initialization files, changing default permissions.
• Configuration and troubleshooting of devices like Tape Drive, Printers, and SCSI Arrays in a production environment.