OBJECTIVE

• Highly inspired and hardworking network engineer and information security specialist with extensive comprehension of networking and information security technologies with readiness to learn new know - hows.

SUMMARY

• 6+ years of experience in Help desk support and networking technician.
• Primary help desk technical assistance and troubleshooting on information technology platforms and installing and monitoring hardware and software components of computer system.
• Setting up, configuring and organizing Cisco networking infrastructure including switches, routers, security structures, firewalls and network protocols.
• Outstanding customer service and client interfacing skills, ability to perform brilliantly on individual projects and cooperatively on teams and high adaptability and capability of handling high workloads.
• Experience on Network Monitoring & Testing tools such as Wire shark/Ethereal, Cisco Works,
• Installing and configuring the peripheral components and drivers.
• Technical Knowledge on Cisco ASA 5500 series firewalls.
• Installing software and application to user standards.
• Functioning knowledge of LAN and WAN technologies.
• Configured F5 GTM solutions, which includes WideIP, Pool Load Balancing Methods, probers and monitors.
• Switching (Basic Configuration & VLAN setup on Cisco 1900, 2950, 2960 Switches) and routing (Basic Configuration & monitoring of Cisco 2500, 2600, 1800 routers),
• Good understanding of OSI Model, TCP/IP protocol suite and IP addressing and subnetting,
• Detail knowledge of IP protocols (IPv4 and IPv6)
• Sound knowledge of routing protocols - RIP V1/V2, OSPF, IGRP & EIGRP,
• Security administration port security on switch and IP security on Router via Access list.
• Expert Level Knowledge about TCP/IP and OSI models.
• Configuring Virtual Chassis for Juniper switches EX-4200, Firewalls SRX-210
• Configuring RIP, OSPF and BGP Static Routing on JuniperM and MX series Routers.
• Excellent communication skills to interact with team members and support personnel and also can act as a mentor to less experienced personnel

TECHNICAL SKILLS

Operating Systems: Windows (Server 2003/2008, Vista, Windows 7), Linux OS

Routers: Cisco GSR12016, ASR1001, 2900, 3900, 7200, 7600 & ASR9000

Switches: Cisco 3750, 4507, 4510 & 6500 series switches, Nexus 7010, 5548

Routing: MPLS, OSPF, EIGRP, BGP, RIP-2, PBR, IS-IS, Route Filtering, Redistribution, Summarization, Static Routing

Switching: LAN, VTP, STP, PVST+, RPVST+, Inter VLAN routing & Multi-Layer Switch, Multicast operations, Layer 3 Switches, Ether channels, Transparent Bridging.

Network security: Cisco (ASA, PIX) 5510, ACL, IPSEC VPN, GRE VPN

Load Balancer: F5 Networks (Big-IP) LTM Module, Cisco ACE 30 load balancer

LAN: Ethernet (IEEE 802.3), Fast Ethernet, Gigabit Ethernet.

WAN: Leased lines 128k - 155Mb (PPP / HDLC), Channelized links (T1/DS3/OC3/OC12), Fiber Optic Circuits, Frame Relay, ISDN, Load Balancing. Various Features & Services: IOS and Features, HSRP, GLBP, IRDP, NAT, SNMP, SYSLOG, NTP, DHCP, CDP, TFTP and FTP Management

AAA Architecture: TACACS+, RADIUS, Cisco ACS

PROFESSIONAL EXPERIENCE

Confidential, Takoma Park, MD

SR.Network Engineer and Admin

Responsibilities:

• Ensure readiness and functioning of computer systems prior to working hours
• Assist customers with purchases, information and product selection
• Diagnose and troubleshoot technical and connectivity problems and networking machineries.
• Lead technical teams to identify and resolve complex, client application and hardware problems impacting availability and performance of the systems.
• Control incoming and outgoing inventories, checking point of purchase signs, discarding expired stocks,
• Work with project and development teams to ensure solutions are aligned with support requirement.
• Take part in pre-inventory preparation and checking products for correctness of consignment, temperature and quality.
• Experience in F5, Cisco ACE 4710 Load balancers.
• Implement the data network infrastructure to improve business operations and customer satisfaction.
• Able to sustain the teamwork, coordination and communication required among associates from multiple technical domains in order to deliver and maintain high quality services.
• Collect, consolidate and analyze business and technical requirements from customers
• Recommend appropriate items and technological business designs that align with the company’s requirements.

Environment: F5 Networks, Cisco ACE 4710, NAT, VLAN, Cisco ACE 30, HSRP, DHCP, FTP, SNMP, TACACS+, RADIUS, Cisco ACS

Confidential

Technical supporter and Network administrator

Responsibilities:

• Accountable for providing real time support to client computers
• Resolved all major issue of client sides like login error, printing dilemma, and connectivity problem
• Install and troubleshoot software and hardware components of computer systems
• Manage system administration, networking and hardware management & maintenance
• Responsible for the installation of Operating System, application software, assembling & general fault finding of software & hardware.
• Migrated legacy F5 LTM and GTM appliance to newer version appliances.
• Install, configure and troubleshoot Cisco Routers (ASR1002X, 3945, 3845, 2800, 3600) and Switches to perform functions at the Access, Distribution, and Core layers.
• Configure and design LAN networks with Access layer switches such as Cisco 4510, 4948, 4507 switches.
• Provide network support for wide area network consisting of MPLS, VPN and point-to-point site.
• Involved in L2/L3 Switching technology administration including creating and maintaining VLANs, Port security, Trunking, STP, Inter Vlan Routing, LAN security.F5 Networks (Big-IP) LTM Module.
• Provide technical assistance on issues related to computer systems, software, and hardware.
• Designed and configured the commands for QoS and Access Lists for Nexus 7K and 5K.
• Configure, manage and organize networking equipment
• Configure and design LAN networks with Access Layer Switches such as Cisco 4510, 4948, 4507 switches
• Implement Cisco IOS Firewall IDS using 2600 series router.
• Experience in working with Nexus 7010, 5548, 5020, 2148, 2248 devices.
• Working with Cisco Nexus 2248 Fabric Extender and Nexus 5500 series to provide a Flexible Access Solution for datacenter access architecture.
• Guide customers who have difficulties in using network devices
• Prevent unauthorized access of the corporate network
• Accountable for providing real time support to clients
• Act as the primary resource to client and IT staff to provide high level support
• Resolved all major issue of client sides like login error, printing dilemma, and connectivity problem
• Accountable for providing guidelines to faculties to help them complete course projects
• Responsible for monitoring and controlling the lab resource.
• Presented various types of learning materials in the form of audio, books and visual trainings
• Responsible for providing guidelines to faculties to help them complete course projects
• Responsible for monitoring and controlling the lab resource.

Environment: F5 Networks, Cisco ACE 4710, NAT, VLAN, Cisco ACE 30, HSRP, DHCP, FTP, SNMP, TACACS+, RADIUS, Cisco ACS