SUMMARY

• Active United States SECRET Security Clearance 2020
• VMWare Certified Professional 5(VCP5 - DCV)
• Microsoft Windows Server Troubleshooting Techniques
• Active Directory & DHCP Administration
• Confidential Data ONTAP 7-Mode Administration
• Microsoft MCP XP
• CompTIA A+, Network+, Security +

PROFESSIONAL EXPERIENCE

Confidential, KS

System Administrator III(Windows Linux/Unix)

Responsibilities:

• Install and Configure Windows Deployment Service Server using Microsoft Deployment Toolkit, Windows Automated Installation Kit, and deploy Windows 7 Enterprise to virtual and physical company provided desktops and laptops, reducing time to deploye Windows from 8 hours to 30 minutes.
• Install and configure VMware ESXi 5.0 vSphere Server environment, while managing and installing virtual Domain Controller, DHCP server, DNS server, Sql server, and EVMS SharePoint server.
• Install, configure, and administrate SUSE Linux Enterprise Server 12 through putty command line interface.
• Install, configure, and administrate Windows Server 2008 R2, and Windows Server 2012 R2.
• Install, configure, and administrate EMC Data Domain, and EMC Avamar 7.1 implementing security and operational best practices.
• Install and Configure Dell SonicWALL NSA 3600 SonicOS.
• Research, Troubleshoot, and administrate NetBackup backup solution with HP StorageWorks MSL 2024 Tape Library.

Confidential, Wichita, KS

Technical Support Engineer II

Responsibilities:

• Troubleshoot and administrate NFS, and CIFS protocols as well as troubleshooting any performance and/or VMware related issues on customers Confidential filers/controllers, helping the customer achieve maximum functionality of their storage infrastructure and achieve optimal use of their data environment.
• Assisted customers in upgrading Confidential Data ONTAP OS through the linux/unix command line interface, while monitoring, managing, reporting, and provisioning storage to users with new Confidential Data ONTAP OS.
• Troubleshoot and administrate Linux Redhat/Unix Confidential Data ONTAP OS through command line interface on SAN/NAS storage on filer, implementing changes, tweaking configurations, and OS and application upgrades.
• Research customer issues in a timely manner and follow up directly with customers on recommendations and action plans.
• Collaborate with other Technical Support Engineers who may need assistance working a case; utilize your area of expertise to help them in order to most quickly facilitate solutions for customers.
• Leverage internal technical expertise, including higher - level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues.
• Focus on an area of technical specialization (Performance and Protocols) and attend classes, complete lab projects, read and work with other Technical Support Engineers on cases that will help cultivate that expertise.
• Drive resolutions of customer issues in technically complex or high business impacting situations, while providing professional technical expertise.

Confidential, Wichita, KS

Network Engineer II

Responsibilities:

• Provide Engineering support for the AFNet/ANG Server Consolidation Environment deployment as the Subject Matter Expert(Certified Network Engineer)
• Support design, testing, review, system maintenance, vendor/contractor liaison between the PMO, ANG, AF, and NCI
• Administer, configure, update, and troubleshoot Cisco Catalyst 2950 switch iOS, VMWare vSphere ESXi 4.1 and 5.0 client/server for the Air force and Air National Guard for the HBSS, VPN, and ACASS servers virtual environment
• Perform daily CommVault advanced solutions for backup and recovery of data on NIPR and SIPR networks andservers
• Monitor, Support, and Update the LUN volumes for Confidential SAN Storage environment through OnCommand System Manager 2.0 and through the Unix command line.

Confidential, Wichita, KS

System Administrator

Responsibilities:

• Administer, configure, update, and troubleshoot VMware vSphere ESXi 4.1 and 5.0 client/server working with the Air Force and Air National Guard on SIPR and NIPR network with 700 VM hosts, and 120,000 users.
• Support Windows Enterprise Server 2008/Windows 7 environment in multiple security clearance domains including NIPR, and SIPR
• Administrate and configure Commvault/ Confidential advanced solutions for backup and recovery of data on NIPR and SIPR networks and servers
• Support, configure, and maintain SQL Database, server, and cluster
• Record and tracked support tickets with Remedy BMC CMDB
• Configure and updated BIOS for Dell Equalogic SANS storage

TECHNICAL SKILLS

• TCP/IP protocol knowledgeActive Directory Configuration
• Cisco router/switch configurationMS Exchange management
• MS server 2003, 2008, 2012 configuration Confidential Backup Solution
• Windows/Unix security auditsNetApp San Storage Environment
• Patch management and security updatesMicrosoft Office suite experience
• SQL Database cluster administrationCommVault Advanced Backup
• DNS, http, DHCP server setup and maintenceRemedy ARDS and BMC
• Firewall setup/configurationMicrosoft Visio experience
• Scripts developed for data backupMicrosoft Excel experience
• Network SecurityDeveloped system policies
• VMWare ESXi 4.1 and 5.0 experienceCreated and updated SOPs
• Support largest enterprise environment in the U.S.Hardware/software encryption
• Red Hat Linux 6.x and 7.x Linux command line interface