Application Specialist Resume KS - Hire IT People

OBJECTIVE

The opportunity to apply knowledge, communication, and interpersonal skills in a challenging yet rewarding SAP Analysis, Lotus/Domino, or Consulting position.
Knowledge of the SAP Customer Relationship Manager.
Additional experience with SAP Sales and Distribution, Materials Management.
Electronic Data Integration and Lotus/Domino Administration and Development.
Familiar with Visio, MS Project, MS Office, Remedy, and Microsoft Service Manager.

PROFESSIONAL EXPERIENCE

Confidential, KS

Application Specialist

Responsibilities:

Performing in a diverse team of consultants to include SAP Customer Relationship Management (CRM), Extranet Administration and Electronic Data Integration (EDI)
Carrying out Enhancements, Implementations, and general help desk support activities for CRM
Documenting of processes and changes in configuration and development
Support companies Globally in areas of CRM, Extranet and EDI
CRM Project Roll - out consultant for North and South America with; Sales, Marketing and Interaction Center
CTI with CRM roll-out and configuration for European and North America companies
Responsible for Extranet and EDI during SAP implementations of acquired companies in North America
Trained and established a Super User network within the United States, Canada for CRM, Extranet and EDI
Customization of the SAP system Tested multiple SAP CRM, Extranet and EDI activities during upgrades and system changes
Manage/Update exiting regional Lotus/Domino Applications

E-Tools Specialist

Confidential

Responsibilities:

Responsible for North America support of Extranet, Intranet and EDI.
Manage proprietary software, data and dissemination for North America
Manage North America Focus Group for Extranet reporting directly to the North America Region President
Continued support to North America companies in Lotus Notes Administration and Development

Lotus Notes Specialist

Confidential

Responsibilities:

IT Service Request and Tracking

Confidential

Responsibilities:

Confidential, MO

Email Engineer

Responsibilities:

Provide outsourcing / consulting support for companies worldwide
Lotus Notes version range from 4.6 to 6.5.4
Responsible for remotely managing two major companies headquartered in NY
Provide Lotus Notes Administration to include Server management and desktop support
Responsible for remotely managing a major company headquartered in Europe with multiple spoke servers

Confidential, VA

Senior Technical Analyst

Responsibilities:

Responsible for managing Systems Administration Technical Specialist.
Managed Domino application on IBM iSeries 840 (release 5.0.10) and iSeries 550 (release 6.5.2)
Implemented iNotes Web Access by customizing the iNotes Template to conform to corporate standards
Designed, developed and implemented Notes-based succession planning management application