SUMMARY

• Working as a SCCM Admin for over 8 years. In - depth experience with SCCM 2012 Architecture, Design and Implementation in enterprise environments.
• Experience in Packaging & Deploying applications using WISE Package Studio 8.0, Install Shield 12, AdminStudio 2015, SMS Installer, Citrix, VMware ThinApp 4.7.3, APP-V 5.1 and SCCM 2012 R2.
• Experienced with all types of Deployment Tools including SCCM 2012 R2, Soft Grid and Altiris.
• Strong understanding of Microsoft applications and desktop administration.
• Extensive experience with repacking and create MSI packages, such as Wise Package Studio, and Installshield AdminStudio.
• Delivered custom training for utilization of many features around SCCM 2012, Adminstudio 2015 and App-V 5.0.
• In-depth noledge of SCCM client installation, Software distribution, remote control, and other SCCM issues.
• Very good experience to come up with creative solutions to common packaging issues, such as application compatibility and user based installations.
• Setup and configured SCCM Operating System Deployment (OSD) for Windows XP and Windows 7\10.
• Successfully worked on design and deployment of mid to large scale SCCM infrastructures for up to 25000 seats.
• Expert noledge in Integrating Virtual packages with SCCM 2012.
• Experience in using/creating Transforms (MST), Patches (MSP) and Merge Modules etc. for use with MSI's.
• Very Strong Knowledge of Windows Registry, File System, Services, ODBC Connections, COM objects, Devices, Security, Windows 2008 Active directory services and other facets of Windows OS.
• Good understanding of Conflict resolution methods like Application Isolation, using Merge Modules and using Conflict Manager.
• In depth noledge of Microsoft enterprise technologies such as Active Directory, Group
• Policy, DHCP, and infrastructure services such as DHCP and DNS.
• Experienced in implementing Mail servers, DNS Server, DHCP Server, conversant with Implementation, Configuration and Management of Web-Servers.
• Extensively used Filemon, Regmon, Procmon, CMTrace and InCntrl for troubleshooting.
• Strong experience in Scripting. Extensively used VB Scripts, JScripts, Batch Scripts,
• PowerShell and Wise Scripts as and when necessary.

TECHNICAL SKILLS

MICROSOFT TECHNOLOGIES: Hyper-V with Windows 2012 OS, (System Center Operations Manager) SCOM 2012, (System Center Configuration Manager) SCCM 2012/2012 R2, SCCM 2016, SCVMM 2012, App-Controller 2012, (System Center Service Manager) SCSM 2012, MS Private Cloud Services, SQL HA (High Availability), MS VDI, Remote Access, VPN, Active Directory ADDS, Group Policy, DNS, DHCP, Basic Networking, TELNET, Office 365, Exchange 2010, Failover Cluster, NLB Network Load Balancing, FSMO, DFS, WSUS, Microsoft Azure Cloud VM and Active Directory Management, Microsoft Bit Locker (MBAM), Web Server IIS (Internet Information Services) 6.0/7.0/8.0, System Center Endpoint Protection 2012 (SCEP), File and Print Server, Application Server, Microsoft System Center (Data Protection Manager) DPM 2012, ADFS

OPERATING SYSTEM: Windows XP, Windows Vista/7/8, Windows 10, Windows Server 2003/2003 R2, Windows Server 2008/2008 R2, Windows Server 2012/2012 R2, Windows Server 2016

VIRTUALIZATION/CLOUD TECHNOLOGY: VMware ESX 4.0/ESX 4.1/ESX 5.0, vCenter Server and vSphere Client, VCloud Hybrid Services (VCSH) for DR site, VMotion, HA (High Availability) DRS, Vmware Orchestrator, Citrix XenApp 6.0/6.5, Citrix XenDesktop 6.0, Citrix XenCenter, StoreFront, NetScalar, Microsoft Hyper-V Replica, Hyper-V Clustering, Microsoft Azure, App-V, Amazon Web Services EC2 - VM Deployment, Migration V2V, P2V, VM Profiles, VM Templates, CSV, Dynamic Memory, FT, Virtual Standard Switches, Virtual Distributed Switches, VLAN

STORAGE: NFS, ISCI SAN, FC SAN, NetApp, LUN, Storage Replica, LVM

DEPLOYMENT & BACKUP TOOLS: SCCM 2012/2012 R2, SCCM 2016, WADK, WDS, MDT, PXE Boot, IE Nomad, Acronis, Veeam Backup

HARDWARE: Confidential /HP Blade, Confidential PowerEdge Server (R900, R710, R700), Cisco UCS Blade Server

NETWORKING: Routing and Switch Configuration, TCP/IP, DNS, DHCP, Wireshark Network Monitor, Microsoft Network Monitor

OTHER TOOLS: BMC PAC Remedy, JIRA, Oracle CRM Ticketing Tool, HP Open View

PROFESSIONAL EXPERIENCE

Confidential

Sr SCCM Consultant

Responsibilities:

• Provided Infrastructure and Design plan for setting up and maintaining SCCM 2012 R2 environment.
• Provided best practice guidance on setting up and maintaining a solid patching solution using SCCM 2012 R2.
• Created Custom reports utilizing teh SCCM DB using custom SQL queries and SQL Reporting Services.
• Supported Windows XP to Windows 7 migrations using SCCM 2012 R2, Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT).
• Deployed Microsoft updates and security patches via SCCM 2012 R2.
• Performed SMS 2007 to SCCM 2012 migration. Implemented new patching standardization and procedures utilizing WSUS and SCCM 2012.
• Setup and configured SCCM Operating System Deployment (OSD) for Windows XP and Windows 7.
• Developed and executed on enterprise workstation imaging / deployment methodology for Windows XP and Windows 7.
• Oversaw group policy and reviewed existing polices and proposed changes to increase performance and efficiency.
• Created customized reports utilizing SQL/SQL Reporting services to halp assist on making better business decisions.
• Monitored SCCM platform health and mitigated issues as needed.
• Customized packaging for software installations using AdminStudio, Wise, Powershell, and VBScript.
• Created application virtualization packages/sequences using MS App - V 5.0.
• Software Inventory, Patch Management and Software Distribution using SCCM 2012 R2 for both Windows and Mac Environments.
• Expertise in Windows Installer Technology and working with various applications for software packaging
• Experience in creating and working on MST (Transforms), MSP (Patches) and MSM (Merge Modules) for use with MSIs
• Experience in sequencing applications using Microsoft Application Virtualization App-V 4.6 / 5.0
• Used Orca and Wise Package Studio for MSI conflict resolution and performing ICE validation
• Worked extensively on PowerShell, Wise script, VBScript, JavaScript
• Worked on various Application packages for Windows NT 4.0, Windows 2000, XP Professional and 7
• SCCM Client installation, remote control, patch management, software distribution, operating system deployment, hardware and software inventory and network access protection using SCCM 2007 / 2012
• Experience with Active Directory, Domain Name System, Windows Internet Naming Service, and Microsoft Exchange 2013
• Experience in Install and Configuring Site System Roles for SCCM
• An extensive experience in SCCM OSD task sequence
• Testing packages in different windows systems by using VMWare and on separate lab environment
• Hands of experience on automating desktop and server deployments using MDT 2013
• Experience on self-service applications using Citrix XenApp
• Manage Microsoft SCCM deployments in some large-scale global environments, oversaw deployments of large and complex applications targeted for mass audience
• Worked on Windows Registry, File System, Services, Devices, Hardware Drivers, and Security, Windows 2000 Active Directory services and other NT4 and 2000 versions
• Expertise in using Orca, Procmon, Filemon, Regmon, In-Control tools to debug runtime problem in a locked down environment
• Always keep up with teh latest technology to keep my skill-set current
• Troubleshooting / Problem solving skills and providing Technical Support
• Ability to set and achieve goals, work well independently or in team, skills in identifying problems and meeting goals

Environment: SCCM 2007\2012\2012 SP1\2012 R2, MDT 2010\2012, WAIK, Windows Server 2008 R2\2012, VMware vSphere client 5.5, Active Directory 2008, Group Policy, AdminStudio 2015, App-V 5.1, Hyper-V, Windows 10\8\7\XP.

Confidential

SCCM 2012 Admin

Responsibilities:

• Windows 7 Package Creation and Deployment using SCCM 2012.
• Create teh System Management Container and delegated teh permissions.
• Extended teh Active Directory schema for Configuration Manager 2012.
• Configured client push method and added roles MP's, SMP, FSP.
• Configured Discovery methods, Boundaries, Software update point (SUP), Distribution points (DP's).
• Configured reporting server for customizing teh reports
• Added and Configured application web catalog Service.
• Pushed SCCM 2012 client to all end clients and debugged teh failed PC's.
• Installed OS, patches and security policies through SMS/ SCCM 2012 Admin Tools.
• Created applications and deployed to user based, device based collections.
• Created Applications using script installer for deploying teh VBS scripts.
• Monitored SCCM Component status regularly for critical issues.
• Created packages, Programs and teh distributed teh content to Distribution points and deployed to User and Device Collections in SCCM 2012 R2.
• Created Customized reports for deployment status for Applications and Software updates in SCCM 2012 R2.
• Created Customized Task sequence to Deploy 64 - Bit and 32-Bit OS.
• Installed SCUP and integrated with SCCM 2012 R2.
• Installed third party patches using SCUP and SCCM 2012 R2.
• Created Automatic Deployment Rules for Software update management using SCCM 2012 R2.
• Used troubleshooting tools like Trace32 for reading teh Log files.
• Created Software Groups in SCCM 2012 for Specific Products, Classifications for Windows 7 and Scheduled deployments.

Environment: SCCM 2012 R2, Windows server 2012, SCCM client center, VMware 9.0, App v integration.

Confidential

SCCM System Administrator

Responsibilities:

• Process planning and workflow of SCCM 2012 Operating System Deployment from Windows XP to Windows 7 in an 25000+ work station multi - domain\multi-site environment.
• Senior SCCM Design\Infrastructure Engineer and Technical Lead of Global Patch
• Support to local SCCM Administrators and Desktop Engineers of SCCM 2012 OSD project with New, Refresh and Reload scenarios.
• Implementation of SCCM 2012 Operating System Deployment from Windows XP to Windows 7 in a NWDC Site including User State Migration using Microsoft's USMT 4.0
• Package creation and Distribution via SCCM 2012.
• Windows 7 Package Deployment and OSD.
• Extensively used Integrated MDT 2012 to create Boot Media in SCCM 2012.
• SCCM site review and health checks.
• Designed Custom software distribution packages and Advertisements to be distributed via SCCM 2012.
• Created Desktop standard Windows 7 Hardware Independent images dat will be deployed using WDS/MDT 2012 and\or SCCM 2012.
• Performs Software Distribution and Patch Management globally for all Windows and Mac PC's.
• Develops and communicates technical systems and application standards and ensures compliance.
• Ensures dat all procedures and processes owned by Desktop Engineering are documented, up to date and published.
• Manages desktop security infrastructure, Symantec antivirus endpoint management.
• Complete Windows Desktop image engineering using Microsoft MDT 2010, ImageX and WAIK.
• Created Task Sequence & Task Sequence Media for Base OS, Driver Packages, and Application Packages.
• Build and maintain scalable SCCM environment for central desktop management.
• Involved with all SCCM design issues and troubleshooting.
• Part of teh packaging team where we have packaged 100s of third party and in-house applications for distribution.
• Migrated SCCM 2007 to SCCM 2012 1511, Maintained SCCM 2012 Infrastructure
• Integrated independent WSUS into SCCM 2012, Create and Deploy OSD for Windows 10,8.1, and 7 OS
• Create MDT boot images, OS Images and MDT Task Sequences via MDT 2013
• Create and Deploy Microsoft security and critical patches via SCCM 2012 software Update Deployment packages
• Create deployment templates, utilize configuration Items and Baselines for software update deployments
• Administer and configure Active Directory 2012 server. Migrated 2008 Domain controllers to 2012
• Perform all software distribution and Status reports, Create and update procedures for CSSA’s
• Train and assign role based administration to CSSA or(desktop admins)
• Customize deployments via batch jobs, VB Scripts, and Powershell Scripting
• Deploy and support client and server side antivirus (Symantec)
• Change management implementation, IT Security administration, and Server and Network administration.
• Migrated from Google mail to Microsoft Office 365 mail, and Skype for Business.
• Supervised teh Desktop Helpdesk team, Lead Desktop and PC administrator\Engineer

Environment: SCCM 2007\2012, MDT 2010\2012, WAIK, Windows Server 2008 R2\2012, VMware vSphere client 5.0, Active Directory, Group Policy, AdminStudio 11.5

Confidential

Application Packager & SCCM Engineer

Responsibilities:

• Worked on packaging and repackaging teh applications using Wise Package Studio and AdminStudio for Windows XP and Windows 7.
• Created software packages for Windows 7 by using Wise Package Studio as primary tool.
• Worked on various in house applications and converting legacy applications into MSI.
• Worked with Application Request Team and Deployment Team to collect requirements related to packaging and software distribution.
• Utilized VMWare for having clean base OS for packaging and testing.
• Worked with Install Tailor and ORCA database editor to edit .MSI tables.
• Revised various applications using Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to teh package requirement.
• Ensured about all software packages functions with windows user level permissions in teh locked down environment.
• Created various scripts (wise script, Batch Script) for packages as custom actions requiring special needs dat are not possible with packaging tool.
• Utilized Active Setup process to make files or registry keys work on per - user basis.
• Utilized PROCMON and Event Viewer to locate and solve teh errors.
• Worked on review and testing of installation and configuration instructions as provided by application request team.
• Ensured all files, folders and registry keys of teh application would be installed on installation and removed on uninstall.
• Documented install/uninstall information of packaged applications detailing installation parameters and application dependencies.

Environment: Windows XP, Windows 7, VMWare Workstation 6.0, Wise Package Studio 8.0, AdminStudio9.x, PROCMON, Wise Script and Batch Script.

Confidential

Systems Support Analyst

Responsibilities:

• Migrated environment's Operating System Deployment services from TPMOSD into SCCM 2012
• SCCM and Tivoli Provisioning Manager application packaging for OSD.
• Built, managed, and maintained all production images in teh environment. (XP, Win7 x86, Win7 x64, Win8.1, Win10 TAP, and virtually optimized provisioning revisions for VM Templates and Citrix Provisioning Services)
• Reverse engineered legacy scripting used for system provisioning and integrated functions into SCCM OSD Task Sequences.
• Hardware testing and troubleshooting to resolve issues and conflicts between UEFI, Bois, drivers, and encryption.
• Determine and remediate issues within teh workstation environment caused by patches, software deployments, or infrastructure changes.
• Communicated and trained techs on procedural changes caused by replacing Tivoli support systems with SCCM 2012.
• Assisted with several security remediation projects to meet regulatory compliance.
• Integrated LoB profile deployments into Operating System Deployment\Provisioning.
• SCCM driver support maintenance for existing and new hardware models in teh environment.
• SCCM Boot Image creation, customization, and management.
• Initiate, coordinate, and drive environment infrastructure upgrades required to support new operating systems in teh environment. (SCCM 2012 R2\Current Branch, WSUS, SolarWinds Patch Manager, SEP, DLP, Cisco AnyConnect)
• Offline image injection of MS security patches.
• Leveraged SolarWinds Patch Manager to create custom patches for third party products for deployment to teh environment through SCCM\WSUS in teh environment and during teh OS build. (All Adobe products, Mozilla Firefox ESR, all Apple products, Chrome for Business, and Java extended support.)
• Optimized patch bundle creation and deployments leveraging ADRs, maintenance windows, and testing groups to ensure high patch\security compliance within strict SLAs safely.
• Re - architected SCCM Task Sequence Deployments to remote sites to utilize Adaptiva.

Confidential

SCCM Manager

Responsibilities:

• Manager of SCCM Engineering Team offshore and onshore Engineers and Administrators and Application Packagers.
• Engineer SCCM 2012 Project SMS planning, set - up, deployment, and maintenance.
• Responsible for administering Microsoft SCCM and/or SMS tools for large enterprise network Patch Management, distribution, and compliance Windows XP to Windows 7 Conversion Project.
• Responsible for administering Microsoft SCCM 2012 and/or SMS tools for large enterprise network Patch Management, distribution, and compliance Windows XP to Win7 Conversion Project.
• SCCM Design planning, set-up, deployment strategy.
• SCCM Security Patching
• SCCM Client must be on all workstation and Servers to patch system for 03 Servers bits 2.0 must be up to date on those machines.
• Provide technical support in developing innovative technical solutions and troubleshooting SCCM 2012.
• Create SCCM 2012 management reports as required to support daily operations and staff tasking on teh state of teh information technology enterprise
• Participate in teh development, testing, and successful deployment.
• Desktop imaging using BDD/MDT 2007/2012
• Deploying updates with Systems Management Server or SCCM 2012
• Reporting with SCCM 2012 SQL
• Strong working Knowledge of Sysprep, WinPE, and image deployment methods using Lite-Touch
• Altiris Management for Reporting

Confidential

System Adminstrator

Responsibilities:

• Responsible for quick and efficient repairs for customers who request on - site service.
• Hands on repair experience in many laptop, desktop, and printer brands such as Compaq, IBM, and Hewlett Packard
• Experienced in building, configuring, and troubleshooting all types of hardware such as CD-ROM drives, motherboards, and SCSI devices.
• Well versed in research of specific machine problems with teh various manufacturers and their connectivity to other brands of computer equipment.
• One of two Exchange administrators responsible for over 10000 mailboxes and 12 terabytes of mail data contained within teh system including lead role in transitioning from Exchange 2003 to Exchange 2010
• Support role in backup technology supplementing IBM Tivoli with Microsoft Data Protection manager to back up key Exchange servers and support servers
• Support role for infrastructure personnel by implementing HP Systems Insight Manager to alert on hardware issues and contract or warranty status
• Implementation and support of smartphone technologies including Apple iOS, Android OS, Windows Mobile, Microsoft Activesync, and Good Messaging
• Support role as a Windows system administrator including design, implementation, and virtualization where cost-effective
• Support roles in various projects including National Change of Address, Planview, and Enterprise Content Management