SENIOR ANALYST Resume

CAREER OBJECTIVE:

To be associated with reputed organization where I would have an opportunity to take up challenges and to apply my knowledge and develop my skills. I look forward to a position that would synergize personal interests and abilities with organizational goals.

PROFESSIONAL EXPERIENCE

Confidential

SENIOR ANALYST

Responsibilities:

Working as a Team member in the Server Support Group.
Responsible for maintaining trouble free operation of the Production Servers and Applications Servers.
Active Directory Services - - Managing Users & Other Resource objects.
Daily Business Calls Support on Windows 2003, 2008 and 2012 Server Family infrastructure.
Administrating Cluster Services.
Controlled shutdown and restart of services and dependencies.
Daily Operating System alert handling and response.
Escalation of Hardware Alerts to onsite maintenance.
Controlled Reboot of Server for hardware repair / replace.
Working with HP Proliant, Dell and IBM servers and Blade servers, working with hardware team to add/replace the faulty peripherals.
Troubleshooting server issue by logging through ILO and RIB (DRAC).
Tracking the hardware issues of Dell server’s through Dell Open Manage Server Administrator (OMSA).
Tracking the hardware issues of HP server’s through HP Systems Management Homepage (SMH).
Monitoring the Production Datacenter through Omnibus and Tivoli monitoring tool.
L1 support for Unix & Linux machines.
Monitoring, troubleshooting and restoring backup job’s through Legato Networker.
Worked on plan management in IBM Tivoli Workload Scheduler Version 8.4(TWS).
Relinking the workstation with master server.
Working on RFC as per the end user request like.

Senior System Engineer

Confidential

Responsibilities:

Responsible in resolving Windows server problems in a 5000+ Server Environment.
Working as a Team member in the Server Support Group.
Responsible for maintaining trouble free operation of the Infrastructure Servers and Applications Servers at GE, Bangalore.
Administration of Windows 2000 Domain, Active Directory, DNS and DHCP.
Monitoring health and performance of the server’s.
Creating and managing user accounts.
Creating and configuring New Virtual machines on VM ware workstation for development environment.
Configuring and troubleshooting VPN related issues.
First Level of troubleshooting and fixing the Network problems on LAN.
User's data Backup and Restore backup job’s through Legato Networker.
Supporting server hardware issues and replacing faulty parts, by coordinating with Dell & Hp technical support team.
Leading refreshment team. Refreshing out of warranty workstations with new.

Confidential

Engineer

Responsibilities:

Responsible in resolving Windows server problems in a 10,000+ Server Environment.
Creating and managing user accounts.
Password reset and password unlock of users.
Monitoring health and performance of the server’s.
Creating and managing custom MMC.
Monitoring the IT Infrastructure through Omnibus.
Worked on Remedy ticketing tool.
L1 troubleshooting for Cluster failover and cluster resource fails.
Troubleshooting server issue by logging through ILO and RIB (DRAC).
Monitoring, troubleshooting and restoring backup job’s through Legato Networker.
Controlled shutdown and restart of services and dependencies.
Shutdown Activity.
Resolution of call within SLA.

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