Snr. Technical Analyst Resume
SUMMARY:
I am a self - motivated, dedicated, enthusiastic, result-oriented experienced professional with over 10 years of IT excellence. Background includes extensive IT project management, network products, applications and devices, System Administration and Network Administration. Proven record in Technical Support, developing innovative IT solutions and System Integration. Demonstrates a unique combination of technical and leadership acumen. Exhibits strong interpersonal skills. These trends I intend to continue long into the future.
OBJECTIVE:
I am seeking a challenging career opportunity to further develop my diversified professional work experience and utilize my skills in Network and client solution design, team building, project management to contribute to organization productivity, efficiency and effectiveness.
CORE COMPETENCIES:
- Highly skilled at Computer Network Design Installation, Maintenance, upgrade, configuration, testing.
- Skilled at Confidential, Spectrum Analyzer.
- Skilled in Cisco Security, Cisco VPN, IKE, ISAKMP, IPSEC, BGP, OSPF, EIGRP, Frame Relay Network, MPLS, Hub-and - spoke topology network.
- Strong Network Analysis and problem-solving skills.
- Skilled with Cisco Wireless Controller (WCS), Radius / TACACS+ Authentication Server.
- Highly skilled at Software installation and maintenance.
- Highly skilled at Desktop and Laptop maintenance.
- Excellent System Administration Skill.
TECHNICAL SKILLS:
Skilled at: Network devices, security and monitoring (Cisco Routers, Cisco Catalyst Switches, Cisco ASA Firewall, Solarwinds tool, Netenforcer Allot Communication tool, Cyberoam,), LANCOPE, Cisco Total Care
Proficiency in: Microsoft Office Suite.
Knowledge: ITIL Change Management Driven Help Desk Software - ManageEngine.
EXPERIENCE:
Confidential
Snr. Technical Analyst
Responsibilities:
- Hired to prepare configuration files for Cisco 3900 Series routers
- Installation and Configuration of Cisco 3900 Series Router.
- Installation and Configuration of Juniper SRX 550 Series Router.
- Network Design, Trouble-shooting, Deployment and Optimization.
- Upgrade the existing Cisco 2800 Series & 3800 Series Infrastructure to the new Cisco 3900 Series Infrastructure.
- Testing of new technologies.
- Building network installation and deployment standards.
- Deployed over 300 Cisco 3900 Series routers in a timely matter with little supervision.
- Developed the TDM Management Solution for the Cisco 3900 Series router deployment.
- Developed the TDM Management Solution of Voice Mobile Data Dual Multi-Homed Solution.
- Troubleshot the Network to minimize downtimes.
- Configure and install the Juniper SRX 550 Series router.
- Deployed and support SCADA equipment (ENGAGE) to transfer data from the RTU to the central monitoring device (Chub)
Confidential
Network Engineer/System Administration
Responsibilities:
- Hired to provide IT Helpdesk Support.
- Installation and configuration of office network and computers
- Business Software Integration for business operation.
- Monitor cooperate website updates.
Confidential
Group IT Manager/Network Engineer
Responsibilities:
- Hired to provide IT Technical Support to the group of companies.
- Coordinate IT support staffs, Contract Staffs and Vendors.
- To be instrumental as an agent of change in the organization.
- Responsible for all IT procurements.
- Implemented Server Virtualization Technology using the VMware solution reducing IT budget by 60%.
- Implemented Virtual Private Network (VPN) connection between Holding company, 6 subsidiaries using the Cisco 2691 router / Cisco VPN Client and teleworkers to empower staffs to work smarter and efficiently.
- Implemented proactive threat mitigation using the Cisco HIPS and Centralized Antivirus System reducing workstation maintenance budget by 50%.
- Implemented Remote Administration of Servers and Workstations.
- Established a cooperate organizational structure and implemented its software development process.
- Overhaul / upgrade the network infrastructure across the group of companies to a gigabyte network using Cisco 2950 Catalyst Switch and Cisco 2691 Router to lockdown the network achieving 90% fault tolerant network.
- Implement a centralize File Backup System using the Seagate NAS device and the Symantec Enterprise Vault Software to archive files to provide file access on demand, thereby raising file availability to 90%, while reducing data loose and corruption by nearly 95%.
- Deployed wireless solution across the subsidiaries with the Cisco Aironet Access points
- Implement bandwidth management, packet shaping, and content filtering with the Cisco ASA 5520 and MikroTik device to achieve network optimization up to 70%.
- Implemented secure Cisco Router and Cisco Catalyst Switch lockdown to achieve proactive threat mitigation against Man-in-the-middle attack.
- Deployment of wireless network using the Senao M36 Wireless Long range Mesh AP. Achieve High availability by powering the APs with Planet PoE Switch, and to achieve a single point of remote management.
- Deployment of wireless network using the D-link wireless Access-points
Confidential
Technical Support Engineer
Responsibilities:
- Hired to provide Helpdesk technical support to internal and remote client in Windows and Linux environment.
- Monitor over five hundred (500) internal and remote client Confidential, from the Network Operating Center (NOC) to develop a fault tolerant network.
- Ensure proper and effective bandwidth usages. After sales support.
- Installed/Managed over five hundred (500) VSAT sites using the Allot Communication tool - Netenforcer.
- Generate support documents on VSAT sites as a proactive step before clients complain.
- Implement network monitoring / security using the Cyberoam technology.
- Implemented and deployed Neighborhood wireless connectivity with the WiMax technology on the 5.2GHz frequency, with the Antamediahotspot software for billing.
- Proactive Helpdesk support for internal and remote clients.
Confidential
Computer Engineer
Responsibilities:
- Coordinate and supervised the installation of computer systems for the use of the Institution,
- Provided immediate response to pre-test/after- test operators on any test error.
- Performed a thorough troubleshooting on each machine and make sure the server is error free.
Confidential
VSAT Engineer
Responsibilities:
- Installation of 1.2m KU-band dish, performed alignment.
- Configure the Indoor unit - Confidential modem for Internet Connectivity.
Confidential
Computer Engineer
Responsibilities:
- Installation of computer systems for the use of the Institution’s Digital Center,
- Provided immediate response to pre-test/after- test operators on any test error.
- Performed a thorough troubleshooting on each machine and make sure the server is error free.