SUMMARY

• 8 years of expertise in administrating and troubleshooting enterprise storage networks including experience in Network Attached Storage (NAS) & Storage Area Networks (SAN).
• Extensive experience as a system administrator and IT experience in multiplatform VMware, Windows server virtualization with hands - on expertise in networking, storage and system integration.
• Experience in Installation and troubleshooting of Brocade and Confidential MDS switches.
• Experience in managing and configuring various file systems through network using NAS, SAN methodologies and installed RAID devices and identifying and analyzing technical issues and trouble shooting them.
• Hands on experience in Installation, Configuration and implementation of NetApp FAS Series and V-Series filers.
• Experience in Administration of Storage to Multiprotocol Environments like CIFS and NFS in NetApp environment.
• Hands on experience with Data ONTAP Filer view, command line, System Manager, Operations Manager, Protection Manager and Provisioning Manager.
• Experience in NetApp Data ONTAP 7.x, 8.x configurations including 8.1 testing, Upgraded Data OnTAP from older version 7.3 to 8.0 on NetApp filers.
• Involved in establishing SnapMirror as a DR solution and SnapVault as a backup solution
• Experience in Firmware Upgrade and Zoning on Switches and Storage Technologies like iSCSI, FC, RAID and Storage Virtualization.
• Experience on Storage provisioning LUN creation, Mapping, and Masking in SAN environment.
• Good Working noledge on teh Snapshot technology in taking teh backup snapshot copies of teh different volumes. Scheduled backup and retention policies.
• Experience on Creating LUNs within teh windows, environment from teh host side using teh Snapdrive technology.
• Experience with Confidential Device Manager, Fabric Manger, Brocade Data Center Fabric Manager and Brocade web tools.
• Expertise with Snapshots, FlexClones, SnapMirror, Deduplication, Compression and Snapvault.
• Proficient in configuring SAN environments utilizing iSCSI, LUN, HBA and Fiber Channel Switches.
• Worked on Remedy tool Change management, request management and Incident tickets.
• Able to work in a deadline environment, Can work efficiently in a team and also on individual tasks.
• Experience in working as part of a highly cross-functional & global team.
• 24x7 on Call Support for Troubleshooting.

TECHNICAL SKILLS

Storage Arrays: NetApp FAS3020, FAS3040, FAS3050, FAS3140, FAS3170, FAS3270, FAS6240, FAS6280, FAS6040, V6210, V6000, V3000, V2000.

SAN Switches: Confidential MDS 9513, 9509, 9506, 9124, 9148, Nexus and Brocade 48000, 5100, 5300.

Storage Software’s: NetApp FilerView, NetApp System Manager, Operations Manager, Protection Manager, Provisioning Manager, SAN Screen, Sync Mirror, Snap Vault, Snap Restore, Snap Drive, SnapMirror.

Protocols: TCP/IP, iSCSI, NFS, CIFS, FC, HTTP, FTP.

Platforms: Data OnTAP, Microsoft Windows operating systems, Unix, Linux, VMware ESX, IBM AIX.

Networking: Zoning, TCP/IP, ISDN, LAN/WAN, transport protocols, Mobile IP, Ethernet.

PROFESSIONAL EXPERIENCE

NAS/SAN Operations Engineer

Confidential, South San Francisco, CA

Environment: NetApp FAS 6280/6240/3240 , V3210 Filers, Vfilers, Filer View, System Manager, DataFabric Manager, SnapView, SnapRestore, SnapMirror, SnapVault, Confidential MDS 9000 series, VMware, Windows, Unix, AIX, Solaris

Responsibilities:

• Supported and Implemented NetApp in an existing environment of Solaris, VMware, UNIX, AIX and Windows Servers.
• Day to day activities like Aggregrate, Volume, Qtree creation and storage provisioning using NFS,CIFS and iSCSI protocol and also creating/deleting snapshots on teh volume.
• Day to day problem analysis, escalation and resolution on NetApp FAS6280 and 6240 filers and Worked with backup team to process teh restore requests on these filers.
• Replacing teh failed disks on NetApp FAS 6240/6280/3240 filer.
• Setup & Manage Multiprotocol environment as needed by client.
• Expertise in data migrations between V-filers and filers using SnapMirror.
• Created and managed LUNs from teh host side using teh Snap Drive for Windows.
• Storage Migrations between different datacenters, involved in cut over process and also in teh normal migration process using Volume-level and Qtree-level SnapMirror technologies.
• Worked on Data Fabric Manager, Operations Manager, Protection Manager and Provisioning Manager and also created performance reports, setup alerts and troubleshooter P1/P2/P3 issues.
• Administer SAN Environment using Data Fabric Manager Console
• Experience working on teh CLI and OnCommand System manager, FilerView & Device Manager in storage provisioning.
• Experience working with teh different tools of NetApp like Auto Support in monitoring teh risks/warnings
• Expertise in creating snapshots, FlexClones on volumes.
• Experience working on teh technologies like Flex clone and LUN Clone in making teh multiple instance of teh database copies within teh same filer dat is used for teh testing purpose.
• Regularly monitored teh storage environment like space utilization, volume growth levels, and overcommitted space.
• Created resource pools, data sets using teh NetApp Management Console (NMC) GUI and provisioned teh storage.
• Worked on integration of NetApp with teh VMware environment.
• Expertise in creating aggregates, Volumes and Qtree and export them using NFS and CIFS shares.
• Managing NFS / CIFS / IP SAN Volume, Qtree.
• Implemented SnapMirror as DR solution between filers and Snap Vault as backup solution.
• Creating CIFS shares and managing teh permissions of teh CIFS Shares and Managing NFS Exports.
• RAID-DP is used for disk protection.
• Set up Disaster Recovery using SnapMirror relationships.
• Worked on upgrading teh Data ONTAP version, 8.0.1 P1 to 8.1 and other versions of OnTAP.
• Upgrading Disk, Shelf firmware and Data ONTAP (non distributive upgrade) as per scheduled changes on teh NetApp Filers FAS6280.
• Snapshots for Daily backups and teh environment is mainly based on teh virtual Machines.
• Worked on Operations Manager for monitoring and used Provision and Protection manager to provision Qtrees in to teh storage.
• Monitored teh health of SAN components, set up alarms and created teh logs.
• Create array performance report and capacity planning using Operations Manager and NetApp Management Console.
• 24x7 on Call Support.

Storage Administrator

Confidential, Dallas, TX

Environment: NetApp FAS6040,6070,3070,3040, VSeries Filers, Performance Manager, NetApp DATA ONTAP, FilerView, NetApp System manager, Operations Manager, SnapView, SnapMirror, SanpDrive, SnapVault, Windows Vista, Windows Server 2008, Solaris 9.

Responsibilities:

• Actively participated in Project transition activities
• Using teh NetApp OnCommand System manager and console, Created Aggregates, Volumes, Qtrees, LUNS, Zoning, Mapping, Masking, NFS and did CIFS shares management, quota management and expanding volume when required.
• Interacting with teh client daily to discuss about teh ongoing issues and teh steps to be taken to resolve teh same.
• Working with flex clone volumes and Involved effectively in managing teh snapshots.
• Created and managed LUNs from teh host side using teh SnapDrive for Windows.
• Knowledge working on NetApp Deduplication technology in eliminating teh duplicate blocks within teh volume.
• Experience working with NetApp Auto Support in analyzing teh risks within teh environment.
• Maintained a healthy NetApp storage by Configuring snapshots using Data OnTap FilerView and Scheduled daily, weekly, monthly backups using Snapshots.
• Configured and managed FAS3040, FAS3070, FAS6040 and FAS6070 in teh environment.
• Configured teh NAS shares (CIFS, NFS) from NetApp FAS6040 and FAS6070 filers.
• Worked with teh NetApp team to setup filers and install Data Ontap on teh filers.
• Configured and created aggregates/volumes/qtrees/luns on teh NetApp FAS6040 and FAS6070 Filers.
• Troubleshoot issues with snap reserve.
• Configured teh clones using Flexclone technology on NetApp filers. Created teh Flexclone and split them when requested for testing purpose.
• Configured teh Snapmirror from scratch and maintained teh sessions for DR and migration purposes.
• Configured and allocating NFS and CIFS shares to UNIX and windows clients accordingly.
• Handling System Administrator activities of Backup Servers.
• Interacting with teh offshore team whenever required.
• Interacting with NetApp to fix teh hardware failure.
• Using DFM generated reports to check teh server status.
• Preparing plan for change request and implementing it in teh scheduled time.
• Knowledge working on teh Open System SnapVault in migrating teh data from third party vendors to teh NetApp FAS3040 and FAS3070 filers
• Regularly monitored teh storage environment like space utilization, volume growth levels, and overcommitted space.
• Worked closely with teh Windows System Administrators, in adding several groups to teh Active directory.

Storage Administrator

Confidential, San Jose, CA

Environment: NetApp FAS 3020, 3040, 6020 and 3070, Filer View, System Manager, DataFabric Manager, SnapView, SnapRestore, SnapMirror, SnapVault, Confidential MDS 5000 series, Unix.

Responsibilities:

• Bringing up new NetApp filers this includes configuring creating Aggregates, Volumes, Qtree, configuring CIFS, NFS and providing teh access to different projects and troubleshooting.
• Created CIFS, NFS QTrees for Windows and Unix environment, used Data ONTAP to manage Filer to utilize teh storage.
• Experience in NetApp Filer Volume, QTrees and Quota Management, Near store Administration, NFS exports and Data migration Administration.
• Created hourly, nightly, weekly and monthly snapshots to maintain online backup to recover from accidental deletions, corruptions or modifications of teh data.
• Used RAID-DP protection to prevent data loss in teh event of second drive failure without excessive redundancy costs.
• Configure and manage snapmirror for Disaster recovery in a NetApp environment.
• Configuring teh RLM and e0M ports for remote administration.
• Configuring, Administering Snapshots copies and restoring lost files.
• Configuring teh Volumes as IBM and NetApp recommended for Clear Case environment and fixing teh performance issues.
• Enabling, Configuring, teh Quotas and Modifying quota limit as requested by teh user.
• Manage and resolve problems identified by OS Admins or monitoring software.
• Increasing teh Volume storage space as per teh requirement.
• Add disk as needed to existing storage systems and configuring.
• Allocate CIFS shares/storage to new servers as needed.
• Exposure on configuring iSCSI LUNS, assigning to Solaris/Linux hosts and administration.
• Exposure on Snapmirror and SnapVault usage for Data Protection.
• Maintain reports on disk utilization, availability and growth patterns.
• Coordinating with Global storage team in Global Maintenance Break (GMB) activities
• Investigate, identify and document proposals dat will improve application configuration and recoverability.
• Did ONTAP upgrades, NVRAM battery firmware upgrades, disk qualification packages and troubles hooted CIFS, NFS issues.
• Monitoring Filers through DFM for Disk, Network, CPU usages.
• Resolve teh issues related to all aspects of FC SAN.
• Managed SAN using SAN Manager and taking care of Thin Provisioning.
• Trouble-shooting SAN problems and taking care of Fabric Manager.

NetApp Storage Engineer

Confidential, Rockville, MD

Environment: NetApp FAS3020, 2220 and 2240, Filer View, System Manager, Data Fabric Manager, SnapView, SnapRestore, SnapMirror, SnapLock, SnapDrive and SnapVault, Linux.

Responsibilities:

• Installation, Configuration, and Integration of NetApp Filers with teh Windows and UNIX environment, experience with CIFS, NFS, and LUN management, Managing Quotas and Permissions, managing disks.
• Maintained and Implemented NetApp storages FAS 3000 and 2000 Series in NAS environment.
• Created Aggregates, Volumes, Qtrees, and Quotas on Filers using DataOntap.
• Implemented in data migrations between teh filers using Volume, Qtree SnapMirror.
• Creating CIFS shares and managing teh permissions of teh CIFS Shares and Managing NFS Exports.
• Interacting with teh client daily to discuss about teh ongoing issues and teh steps to be taken to resolve teh same.
• Interacting with NetApp to fix teh hardware failure.
• Expertise in creating, deleting Snapshots, FlexClones on FlexVolumes.
• Implemented SnapMirror as a DR solution and Snapvault as backup solution.
• Delete and create standard Symmetrix devices, dissolve and create Meta volumes, create data devices, thin pools and thin devices for virtual provisioning as per teh business requirement.
• Maintained a healthy NetApp storage by Configuring snapshots using Data OnTap FilerView and Scheduled daily, weekly, monthly backups using Snapshots.
• Handling System Administrator activities of Backup Servers.
• Troubleshooting FTP, NFS and NIS related issues.
• Provided Installation Support for Red Hat Linux, Sun Solaris 8&9 and Windows 2003.
• Used Data Fabric Manager (DFM), Filer View and OnTap command line in monitoring, managing, reporting, and provisioning storage to teh users.
• Performed Data OnTap 7.0 Data Protection online backup and recovery using SnapMirror, Snapvault.
• Upgrade disk shelf firmware upgrades on teh NetApp Filers.
• Extensive NetApp Data ONTAP experience including CIFS, NFS and Snapshots, Snap Lock, Flexvol, Snap Mirror, Snap Drive, Snap Vault and Near Store solutions.
• Knowledge working on teh backup technology likes Snap Mirror in migrating teh data from teh source to destination filers both synchronously and asynchronously.
• Configuring snapmirror relationship between filers whenever required.
• Worked with teh customers on call 24/7 in resolving their issues.
• Worked on troubleshooting NFS, SAN, and CIFS issues and fine tune teh filers for optimal performance.

NetApp Administrator

Confidential, Austin, TX

Environment: NetApp FAS 2050, 2240, Filer View, System Manager, DataFabric Manager, SnapView, SnapDrive, SnapMirror, SnapVault, Remedy, Windows XP, Windows Server 2003.

Responsibilities:

• Played a responsible role in troubleshooting problems logged by teh client users in day-to-day operations of teh business and providing complete technical support for teh client.
• Performed daily activities and checks on teh NetApp FAS2050 Filers.
• Resolved issues if any in teh filers.
• Performed filer failover activity successfully in production twice.
• Monitored teh capacity utilization of teh volume to make sure dat teh clients have enough space within teh volume and teh volume stays online.
• Experience working on teh different series of NetApp filers dat includes mid-range and high-end filers.
• Involved in day to day call handling through a RDBMS package called REMEDY in Service Level Agreements.
• Created Volumes, Luns from console and giving share access of teh volumes and Qtrees to teh multiple host based on teh requirements.
• Administered Luns and snapshots using Snapdrive.
• Restored Luns in case of any corruption using lun clone.
• Configured snapmirror and involved in Data movement from filer to filer using Snapmirror (planning)
• Handled efficiently issues related to Cabling and connectivity in NetAppSAN environment.
• Configured snapmanager for SQL for taking database snapshots.
• Worked with teh offshore storage team to ensure dat volume configuration are as per standards
• Configured scripts for taking teh snapshots on teh server and also fix them if there are any issues with teh current one.
• Used DFM to collect Reports.
• Prepared Capacity report on monthly basis.
• Created implementation plan for planned and unplanned infrastructure changes and implemented successfully.
• Upgraded teh firmware whenever required.
• Interacted with teh Onsite team if their involvement is required.
• Involved in maintaining DR setup.
• Handled efficiently issues related to Cabling and connectivity in NetAppSAN environment. Installed and configured Host HBA and Drivers. Resolve teh issues related to all aspects of FC SAN.
• Data growth analysis and storage resource forecasting also comes under my responsibilities.

Unix System Administrator

Confidential

Environment: Red hat Linux, Linux Enterprise Server, Solaris, AIX.

Responsibilities:

• Created, deleted and managed user accounts and user quotas on teh Network and troubleshooting user issues.
• Performed hardware and software upgrades to network servers including operating systems and applications and installed teh required patches & packages on both workstation and servers.
• Planned and implemented hardware upgrades, performed growth analysis and capacity planning.
• Configuration devices and formatting disks as per teh requirement.
• Configuring rsh and Ssh to automate file transfer between servers.
• Performing Backups by using ufsdump, ufsrestore tar and dd.
• Configuring NFS and giving permissions by using net groups and troubleshooting.
• Maintained 24x7 operations, responsible for data replication, disaster recovery with numerous utilities to provide backup, importing/exporting data (Perl, Shell, C).
• Mounting Sun and Windows servers and maintaining teh inventory.
• Installation & configuration of Solaris operating system as needed by Using Custom Jumpstart
• Managing and Maintaining Access Resources by adding, modifying, and deleting user/group accounts and set up a user’s work environment and fulfill user’s needs.
• Managing and maintaining a Microsoft Windows Server 2000, XP Environment.
• Performing OS Image with teh halp of Ghost software for quick installation.
• Adding computers to Domain and trouble shooting.
• Backup teh domain controllers, and perform Windows Server (NT/2000/2003) functions.
• Installed, configured, and troubleshooter router, switches, hubs and related network devices
• Installing and configuring devices like Local Printers and Network Printers, Scanners.