SUMMARY:

• Around 12 +Years of IT experience dat includes Windows 2000, Windows 2003, Windows 2008 & 2012 on various Hardware Platforms
• Around 5+ years of Experience Working as Team Leader in different
• Organizations Managing Technical, BAU and Project works
• Good working knowledge on Vmware 4.x,5.x,6.0
• Windows 2008 Failover Cluster, Sysinternal tools and Debugging.
• Good working knowledge on Remedy, Kana & HP SM7,SM9 ticketing systems.
• Planning backup strategies & disaster recovery for File servers and Mission critical servers
• Streamlining process as per ITIL & preparing process related documents
• Part of number of teams in different projects which were involved in knowledge transition from Onsite to Offshore for smooth functioning of BAU and Critical activities according to SOW & SLA
• Experience in working with multi domain environment
• Backing up and restoring Windows 2000 & 2003,2008 Active Directory Services.
• Installing and configuring Antivirus Software and updating the security patches.
• Creating and Implementation OU, Group Policies and Security.
• Monitoring and troubleshooting AD replication using different AD tools
• Experience in Implementation of RAID Systems under Windows 2000 & Windows 2003,2008.
• Managing scripts to Automate different admin & user level activities
• Good knowledge on ghost cast servers
• Good Exposure in working with 24/7 environment
• Ensuring calls are resolved as per Service level Agreement (SLA)
• Attending bridge calls and having regular client interaction on different process related issues
• Good knowledge on Operating system and Hardware Troubleshooting.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Design Engineer

Responsibilities:

• Worked on Windows 2003, Windows 2008, Windows 2012 Cross domain Infrastructure, Which are spanned across more than 50 countries
• Good Working knowledge of Active Directory
• Managing Enterprise wide Group policy related activities.
• Working with SAMI for deploying Automated Windows images across the Enterprise.
• Hardening servers based on the inputs from security team
• Strategizing on AD groups and Managing AD groups and users across the enterprise.
• Managing OU's based upon security and ease for management.
• Working knowledge on securing files/folders with NTFS permissions
• Good working knowledge on Windows 2003 and Windows 2008 clusters
• Troubleshooting performance related Capacity related issues.
• Design server architecture, including capacity and performance planning
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and projects/operational requirements
• Develop and maintain installation and configuration procedures
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes
• Experience installing, configuring, patching, upgrading, monitoring and maintaining Windows 2008 Servers
• Experience configuring and maintaining an Active Directory Forest, DNS, DHCP and Group Policy
• Good working knowledge on Powershell scripting
• Part of the Technical Alignment Process AP team to halp BU's Migrate servers from BU to another BU
• Part of technical team which managed number of DR operations across Datacenters
• Troubleshooting number of Patching related issues
• Handled number of Business critical Projects, Incidents and Changes.
• Handling Domain Controller related issues
• Working with different teams to understand Business critical activities and plan accordingly
• Working with security teams to mitigate any issues
• Managing DNS related, like adding, modifying and deleting entries as required.
• Automating administrative tasks to halp reduce tickets
• Coordinating with Business teams to gather requirements to halp App teams to deploy Applications in a phased manner.
• Troubleshooting performance related issues using Sysinternal tools
• Configuring memory dumps as required, Debugging full Memory dumps and coordinating with Microsoft to halp analyze the dumps.ls
• Install and configure ESX 4.x,5.x
• Patch the hosts using update manager and profile
• Install and configure Vcenter server and update the license
• Configure clusters and features like HA, DRS,
• Performance and capacity planning for Vcenter environment
• Knowledge of vice monitor tool for alerts and monitor.
• Install and configure HP/ Cisco UCS Blades and standalone for installing ESXi
• Configuring of Standard and Dv Switches.
• Storage and Networking knowledge to support Vsphere environment
• Deploying virtual machine by using Templates and Expanding VM drives and resources, configuring data stores for Virtual machine disk usage.
• Resource management, increasing in RAM, CPU resources according to the project requirements.
• Monitoring VMware performance and Handling Virtual Infrastructure and VM related issues
• Supporting a 24×7 Corporate Production Data Center, a Disaster Recovery Data Center. These Datacenters host Windows Servers & VMWARE vSphereESXi servers which are running on Cisco UCS Infrastructure with EMC Storage.
• Managing VMWARE vSphere 4.1 & 5.X environments which comprises of 100 ESXi hosts and 1200 virtual machines (Windows Servers) with vCenter 5.1
• Hardening ESX and VM as per the Client specification.
• Configuring New Datastore and ESXi Storage Multipathing polices.Closing working with Storage team for new LUN Provision and RDM for VM’s.
• Using VMware Update Manager to manage ESXipatching, creating various patch baselines and regular scanning and remediating hosts.
• Configured vSphere Distributed Switches and various dvPortGroupssettings like Security, Traffic Shaping policies, Required network Load Balancing polices as per the Business requirements.
• Configured and HA and DRS.configured DRS Affinity and Anti Affinity rules.
• Resource management, Monitoring VMware vSphere performance with vCenter graphs, alarms, esxtop/restop and various utilities, good understanding on vcenter operation manager.
• Virtual machine management, VMCreation, templates, clonesas needed. Having good understanding host profiles, storage profiles.

Environment: Windows 2000,2003,Windows 2008, Windows 2012, Vmware 4.0, Citrix 4.0,4.5.

Confidential

Lead Windows/Vmware, Citrix

Responsibilities:

• Streamlining process as per ITIL & preparing process related documents
• Part of a team which was involved in knowledge transition from Onsite to Offshore for smooth functioning of regular activities
• Managing scripts to Automate different admin & user level activities
• Working on Alerts and tickets generated by Remedy and to close issues with in Service level Agreement (SLA)
• Work on the Assigned work relating to the Project related activities.
• Installation, Administration and Troubleshooting of Windows2000 & 2003 Server
• Managing User Administration, and generating bulk user accounts as per requirement
• Managing Organizational Units, Group Policy Objects.
• Design and implementation of Windows2000 & 2003 Server and trust relationships domains and Active Directory.
• Installation of Internet Information Server and FTP.
• Configuration of DHCP, DNS and NAT.
• Installation and configuring of Print Servers for Network printing.
• Implementing Disk Quota Management and Distributed File System.
• Managing Disk Administration on Basic & Dynamic Disks with RAID Volumes.
• Configuring and Administrating Terminal Services.
• Troubleshooting FSMO Roles
• Troubleshooting login and access related issues
• Knowledge on windows Cluster, NLB, and command tools like NETDOM, REPLMON, REPADMIN, NTDSUTIL LDP etc.
• Monitoring and troubleshooting AD replication
• Planning backup strategies for File servers and Mission critical servers
• Backing up and restoring Windows 2000 & 2003 Active Directory Services.
• Managing Volume shadow Copy
• Install and configure ESX 4.0
• Patch the hosts using update manager and profile
• Install and configure Vcenter server and update the license
• Configure clusters and features like HA, DRS,
• Performance and capacity planning for Vcenter environment
• Knowledge of vice monitor tool for alerts and monitor.
• Install and configure HP/ Cisco UCS Blades and standalone for installing ESXi
• Configuring of Standard and Dv Switches.
• Storage and Networking knowledge to support Vsphere environment
• Deploying virtual machine by using Templates and Expanding VM drives and resources, configuring data stores for Virtual machine disk usage.
• Resource management, increasing in RAM, CPU resources according to the project requirements.
• Monitoring VMware performance and Handling Virtual Infrastructure and VM related issues

Environment: Windows 2000, 2003, Windows 2008,Vmware 4.0,Citrix 4.0

Confidential

Windows Engineer

Environment: Windows 2000,2003,Vmware 4.0,Citrix 4.0

Responsibilities:

• Installation, Administration and Troubleshooting of Windows2000 & 2003 Server
• Managing User Administration, and generating bulk user accounts as per requirement
• Managing Organizational Units, Group Policy Objects.
• Supporting 2000 Professional and XP desktop systems, MS Office, email and browser installations plus troubleshooting and upgrading.
• Creating and Managing Users, Groups, OU and Group Policies.
• Configuring Shares and Managing Security.
• Managing Antivirus Server and Updating Security Patches.
• Managing Backups.
• Installing and Managing SUS Servers.
• Managing Servers across Brigade Network Remotely.
• Managing Multiple Exchange Servers across Brigade Network.
• Managing Exchange Server Tasks like creating mail boxes, distribution lists, monitoring exchange services, Recipients, exchange backup and troubleshooting.
• Configuration of DHCP, DNS and NAT.
• Good knowledge on windows 2000 trusts
• Troubleshooting FSMO Roles
• Installation and managing Citrix presentation server 4.0
• Publishing and troubleshooting Applications
• Resolving access and user administration related tasks on Citrix servers

Environment: Windows Server 2000/2003, Windows XP, Citrix 4.0

Confidential

Systems Engineer

Environment: Windows Server 2000/2003, Windows XP.

Responsibilities:

• Administration, Maintenance, Configuration and Trouble shooting of Windows NT, Windows 2000.
• Maintains the COMPAQ DESKPRO systems, COPMAQ DL - 380 Servers, and COMPAQ Proliant
• Maintenance of Exchange 5.5 and Web (IIS) Servers.
• Maintenance of Exchange 2000 Server and Web Server.
• Configure the Modems for Dial-up connections.
• Configuring the NAT (Network Address Translation) Server.
• Incremental, On-Site, Off-Site daily & Weekly Backups taking in to Tapes.
• Updating Anti-virus definitions and Security patches.
• Configure the Ms-Outlook at the client side.
• Installations of Software are depending upon their requirements like Crystal Reports, VB, MS-Office Etc….
• Maintains the Hardware Inventory.