Network Engineer Resume

SUMMARY:

Use the BAT tool to update phones and users and to change configurations
Add users, assign them capabilities, and associate them with phones
Configure phone features: Music on Hold and phone services
Set up media resources to use for MOH and conferencing.
Deploy line/device Class of Service using partitions and calling search spaces and translation patterns for call blocking
Configure advanced Class of Service capabilities, such as time of day routing, client matter codes, and forced access codes
Call coverage (hunt lists) and configuration
Configure mobility (single number contact)
Basic CUCM architecture and terminology
Device pools and other common elements of phone configuration
Add and delete phones manually and using auto registration

TECHNICAL SKILLS:

Skills: Tier 1 - 3 Phone Support. CUCM & CUC

PROFESSIONAL EXPERIENCE:

Confidential

Network Engineer

Responsibilities:

Activate, start, and stop CUCM services
Configure base CUCM components, such as date time groups, device pools, Call Manager groups, and other common elements
Add and delete phones manually and using auto registration
Use the BAT tool to update phones and users and to change configurations
Add users, assign them capabilities, and associate them with phones
Configure phone features: Music on Hold and phone services
Set up media resources to use for MOH and conferencing.
Deploy line/device Class of Service using partitions and calling search spaces and translation patterns for call blocking
Configure advanced Class of Service capabilities, such as time of day routing, client matter codes, and forced access codes
Call coverage (hunt lists) and configuration
Configure mobility (single number contact)
Basic CUCM architecture and terminology
Device pools and other common elements of phone configuration
Add and delete phones manually and using auto registration
Utilize BAT tool to add phones and users and to change configurations
Add users, assign them capabilities, and associate them with phones
Configure phone features: shared lines, call park, DND, Music on Hold, and phone services
Configure phones for Class of Service using the line/device.
Configure phones for voice mail
Configure Cisco Unity subscribers and Unity Connection users
Configure Cisco Unity and Unity Connection Voice Mail Menu System using call and interview handlers