OBJECTIVES:

Highly motivated, and dedicated individual with strong technical and problem - solving skills, interested in a full-time position where I could utilize my experience and add value to the company.

SUMMARY:

Skilled in the installation, configuration and administration of VMware ESXi 4.1virtualization, Microsoft Windows 2008 R2 (Hyper-V Server 2008 R2 virtualizaton/2003/ 7 and Windows XP, Sun Solaris 7/8, Cisco Routers familiar with Boot commands and Administration

PROFESIONAL EXPERIENCE:

Confidential

Network Support Engineer

Responsibilities:

• Responsible for administrating, supporting and maintaining company’s IT infrastructure.
• Administrating and providing support to Microsoft Hyper-V 2008 R2 and VMware ESXi 4.1.
• Providing technical support to users and addressing user issues related to the server system.
• Installing, configuring, managing administration and troubleshooting servers like Windows 2008 R2 server, Windows 2003 Server, Windows 7 and Windows XP OS.
• Implementing, deploying and supporting SCCM 2012 R2 and SCOM 2007 R2
• Deploying Operating Systems, Applications packages, Windows updates.
• Monitor SCCM server performance & health
• Perform SCCM application patching, versioning and development
• Checking the status of network traffic, Server Health Status and Security on daily basis.
• OS Health checks (Disk Usage, CPU and Memory Monitoring)
• Monitor disk status, system processes, user process activity, system security, and system log.
• Checking if all servers are up and running and servers have enough disk space.
• Verifying that all servers, applications, and databases are up and functional.
• Check and analyze operating system and application log files regularly to verify proper system performance.
• Installing, configuring, managing, operating and maintaining domain controllers (AD)
• Creating, maintaining User and group Accounts, Deleting Unused Accounts and Implementing Group and user account policies.
• Managing Helpdesk to support 250 users and providing support for internal & remote users.
• Installing and Configuring Internet Information Services (IIS) for Web hosting.
• Hosting and configuring websites in IIS web servers.
• Registering domains for clients in Godaddy and Network Solutions.
• Configuring Name servers, Host A and MX records for domains.
• Installing and configuring SSL certificates for the websites.
• Administration and troubleshooting MS-SQL and IIS Web server’s issues.
• Very good experience in Installation and configuration of SQL Server 2008 R2.
• Applying OS patches when necessary and working with management to plan upgrades
• Installing and Configuring Cisco and Polycom VOIP’s.
• Creating and configuring security policies for users and to secure internal network.
• Configured IPsec VPN between the main office and the branch offices using FortiGate 100A and 110C Firewall.
• Implemented network monitoring tools to proactively monitor websites and applications to receive alerts in case if the service is down.
• Creating and configuring FTP accounts for the clients
• Monitoring and administration of Leased line and DSL Lines.
• Remote Administration using terminal service, Team Viewer, PCAnywhere and Dameware.
• Providing remote support to our branch office users and clients (USA, UK and Canada).
• Implemented domain and local policies on computers to prevent users from abusing network bandwidth and accessing system resources (USB, CD-Rom drives etc.)
• Responsible for maintaining and managing Cisco routers and switches
• Vendor negotiation and handling IT related purchase.
• Taking Daily, Weekly, Monthly Backups of Active directory, VSS, SQL database etc.
• Taking Daily Remote Backup of Client hosted Websites and MS-SQL databases.
• Daily reported calls analysis & Maintain Service Level Agreement.
• Checking vendor websites such as Microsoft, vmware, HP, Oracle, etc for new vulnerability information including patches and hotfixes.

Confidential

Responsibilities:

• Configured more than 40 Virtual Servers with different Guest OS
• Monitoring and Maintenance of the Virtual Servers.
• Configured Virtual Server for Hosting the Live website and testing our own products.
• Interact with our clients to resolve their problems in a timely and accurate manner
• Scheduling of backups and System security.
• Performing health checks and monitoring the Windows servers for any critical alerts like Hardware failures, critical events, disk space issues and dependency services that are running on the servers on daily basis
• Installing, configuring and maintaining the VMware ESXi 4.1 / Virtual Center servers.
• Creating, Installing, configuring and maintaining the Virtual Machines, installing Guest Operating Systems like Windows, Linux.
• Managing VMware infrastructure environment with ESXi 4.1.0 servers & vm’s
• Managing VM’s using VMware virtual center.
• P2V using VMware Converter.
• Migration of Virtual Machines using VMotion.
• Creating Clusters for High Availability and Dynamic Resource Scheduling.
• Creating and managing Windows server 2003/2008 Virtual Machines and Templates.
• Troubleshooting virtual machine issues.
• Troubleshooting the VM machines using Virtual center.
• Troubleshooting problems with the help of Event Logs.
• Hosting Clients Website on IIS Server.
• Configuring SSL Certificate for the Website which has online payment.
• Maintenance of DNS and Moving DNS from Registrar to Registrar.
• Monitoring and Maintenance of Live Web Servers.
• Taking offsite Backup of SQL and MYSQL Database and Live website web Site files
• Configured cluster service for the More than 20 Virtual Servers with different OS.
• Monitoring and Maintenance of the Cluster Service.
• Configured cluster Service for the SQL Server
• Maintenance of the cluster Service
• Installed and configured the 2008 R2 Active directory Domain Controller.
• Inter site replication settings and required VPN configurations on firewall box.
• Adding All existing clients to the new 2008 domain and creating new users, groups,
• Installed and configured the Centralized server for Bangalore and Mangalore sites.
• Setting up the server, client polices for scanning downloading updates etc.
• Blocking the USB Port using the Symantec End Point Server.
• Installed and configured ISA 2006 for a secure Internet Access.
• Creating and applying rules to restrict internet access.
• Installing and Configuring Web Proxy and Firewall Client
• Setting up policies for secured FTP access.
• Installed and Configured the Windows Update Server 3.0.
• Setting up polices and computer groups for patch deployment.
• Forced all clients to point to WSUS using Group Policy.
• Updating patches as per the Security Policy.

Lead-System Administrator

Confidential

Responsibilities:

• Installing, configuring, managing, operating and maintaining Windows server systems Windows Server 2003 andWindows Server 2008
• Installing, configuring, managing, operating and maintaining domain controllers.
• Installing, configuring, managing, operating and maintaining Active Directory Services(ADS)
• Installing and Configuring Autocad, Leica & ARC Gis software’s.
• Creating, maintaining User and group Accounts, Deleting Unused Accounts and Implementing Group and user account policies.
• Creating and managing system security policies and components.
• Configuring system hardware resources.
• Implementing and managing different disk configurations and formats e.g. NTFS and RAID. And providing connectivity to both local and network SAN storage.
• Troubleshooting and resolving technical problems.
• Providing technical support to users and addressing user issues related to the server system.
• Installing and Configuring DNS, WINS, FTP, DHCP, remote access and Terminal Server Services.
• Installing and Configuring Internet Information Services (IIS) for Web hosting.
• Adding, configuring and maintaining network printing services.
• Adding and Configuring Network Printers,
• Integrating Heterogeneous user environments like XP, and Windows 7.
• Creating, implementing, and managing backup/restore plans and schedules both for tape and disk using HP Data Protector Software.
• Tuning systems, cleanup and resource management.
• Installing Clients like WinXP, Windows 7 and Windows 8.
• Monitoring System status, usage and performance.
• Designing, planning and executing migration plans and system upgrades.
• Designing, planning and executing disaster recovery plans.
• Installing and configuring Peripheral component s.
• Installing, configuring and managing system related software packages and third party packages.
• General Server and Desktop’s hardware troubleshooting issues which are escalated to me.
• Administration of NAS server (HP StorageWorks X1600 NAS)
• Handling Backup for all our facilities using HP Data Protector Express Software
• Providing 24/7 on-call support to avoid downtime and ensure fast resolution of problems.
• Monitoring and administration of Leased line and DSL Lines
• Vendor negotiation and handling IT related purchase.

Network Support Engineer

Confidential

Responsibilities:

• Installing, Configuring & Upgrading Windows 2000 Server & Professional.
• Installing & Configuring Microsoft and third party software’s.
• Troubleshooting hardware and network related problems.
• Supervision of more than 250 PC’s.
• Providing technical support for the users.
• Troubleshoot network log-on problem scenarios.
• Perform rollout of software packages.
• Add workstations, and print servers to existing networks.
• Install and troubleshoot hardware (video adapters, hard disks, sound cards, NIC, motherboards).
• Setup and maintain Hewlett Packard LaserJet Printers on network using Jet Direct network cards.
• Perform maintenance on all HP Laser Jet Connected in Network.
• Configuring & Troubleshooting Windows 2000 Network Connections.
• Backing up Enterprise data on daily basis from database Server.
• Norton Anti-Virus configuration and updating with latest definition to protect Network.
• Installing & Configuring Network Services.
• Troubleshooting of Windows 2000. & Administrating Windows 2000 Active Directory Services.
• Proxy settings, password activation and user account setup.
• Setup and install HP LaserJet printers on the network and troubleshoot all network printing problems.
• Configure and troubleshoot laptops with “dial in” remote access for all executives and senior directors.
• Responsible for deployment/rollout of over 200 PC’s throughout the company 150 PC’s throughout the company’s showrooms.
• Diagnose network hardware failures (category 5 cabling, partitioned ports, faulty network cards).
• Responsible for setting up, configuring, and maintaining a training room.
• Crimping and cabling RJ 45 network connections.
• Troubleshoot protocol configuration network errors.
• Provide technical service to end users and employees regarding hardware and software issues.
• Responsible for Purchasing IT Inventory.

Network Support Engineer

Confidential

Responsibilities:

• Installation of Operating Systems MS-Win XP, MS-Win 7 and MS-Win 2008
• Troubleshooting & maintenance of desktops and Laptops systems.
• Installation of various software
• Configuring Microsoft Outlook e-mail accounts.
• Installation & configuration of LAN
• Trouble shooting hardware and networking related problems.
• Installing, Configuring and Updating Anti-Virus Software
• Installation of device drivers & hardware components.
• Configuration of Printer, Modem, Scanner.
• Hardware and PC Inventory maintaining.
• Preventive maintenance of Desktops and Laptops.