Network Engineer Resume

EXPERIENCE SUMMARY:

I am an associate with S - Tech computer Services and I have totally 3+ years work experience in LAN/WAN Windows Networks. . My main area of experience has been in Networking. I have worked primarily in the domain of Cisco Core Networking. My technological forte is Cisco Routers, Firewalls and Network monitoring tools.

PERSONAL SKILLS:

Hardworking and Striving for Perfection
Committed, Self-confident and career motivated.
Efficient and Innovative
Quick Learner and Team facilitator

TECHNICAL EXPERIENCE SUMMARY:

IP Routing. (RIP, EIGRP, OSPF).
Policy Based Routing.
Network Management tools.
ISDN Configuration.
VLAN configuration and management knowledge in MPLS network
Network Address Translation (NAT).
Hot standby routing protocol. (HSRP)
Network diagrams Preparation
SITE TO SITE VPN CONFIGURATION
Client to site VPN Configuration
Experienced in diagnosing network problems and maintaining network security
Strong knowledge in TCP/IP protocol
Good working knowledge of networks - routers, L2 and L3 switches
Good troubleshooting skill in Cisco Router, Cisco Pix Firewall
Good knowledge in Cisco networking product (2600, 3600 catalyst switches.)
Monitoring of LAN / WAN.
Administration of Windows
Desktop support and software installation

PROFESSIONAL EXPERIENCE:

Network Engineer

Confidential

Responsibilities:

Cisco Core network monitoring and Troubleshooting,
F5 Load Balancer Troubleshooting
Cisco ASA 5520 Firewall Management
WAN Network Management
Wireless Network Management
Software installation
Problem Management
Prepared Service Improvement plans reports
Check the incident reports and ensure that it is sent to respective stakeholder
Track the SLA violation and ascertain continuous improvement in service delivery
Monitor the reports of calls logged, resolved and pending on a daily basis
Liaison with client and update the client with the activities planned or scheduled
Ensure that service management reports are provided to the management on monthly, weekly, and daily basis
Adhere and ensure that the team follows security policies and procedures as laid down by the organization
Interact with the operation Manager,
To have clear understanding of the functioning and hierarchy of each department.
Assess and identify the resources according to project requirements
Ensure that the technical capabilities are inline with project requirements when a new technology is introduced
On introduction of new technology, ensure personnel are trained in the same
Ensure greater productivity with optimal team size within the budgeted project cost
Ensure that high level of service is constantly delivered to clients and the other departments as per agreed SLA
Maintain good working relationships with clients being a first-level-of-contact and escalation point for any problems/ issues/incidents faced in service delivery
Understand the criticality of projects and provide the service delivery framework
Adherence to norms specified by ITIL V3 certification

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