SUMMARY:

• Troubleshooting of routing, switching and network security related issued
• Change management
• Incidence management
• Problem management
• Vendor co ordination
• Root cause analysis
• Lead a team.

TECHNICAL SKILLS:

Firewall, Load Balancers & Proxy

Cisco FWSM - 6500 series Switch, ASA 5580, PIX 525

Alteon FireWall Accelerator 5700 with Check point FW1 NG software

Juniper NetScreen-5XT Ver 5.0.0r9.0

ACE (Application control Engine) module for Cisoc Cat 6500 series switch

Nortel Alteon 2424E

Bluecoat SG810-10 proxy device.

Paulo Alto (PA 3020) - beginner level expertise.

Security: IPSEC VPN, GRE, DMVPN

Cisco ASR1001, 7204vxr, 3845, 2951

Cisco 6500, Nexus 7000, 4507, 3750Nortel 8600 passport, Nortel Baystack 450, Nortel 5510.

Alcatel-lucent Omni-switch 9700,Alcatel-lucent Omni switch 6400-48

3Com Super Stack II Switch 1000;3300 series, HP Pro-Curve J8707A

Cisco 5500 WLC, Alcatel-Lucent Omni access 4604 WLC

Cisco LAP 1131/1242 AP access point, Alcatel-lucent Omni access 105 AP

Routing protocols: OSPF, EIGRP, BGP.

Switching: STP, RSPT, PVST, MST, VLAN, VTP, 802.1X, PaGP, Multicasting, MPLS.

Redundancy: HSRP, VRRP

Packet classification & marking: QoS.

Authentication: TACACS, RADIUS.

WAN: Frame Relay, P2P, P2 multipoint.

Algosec

Orion device monitoring tool

Splunk

Remedy

Wireshark

HPOV

PROFESSIONAL EXPERIENCE:

Network Security Analyst

Confidential, Bakersfield, CA

Responsibilities:

• Configuration and management of the firewalls
• Resolve incidents tickets in remedy within specified SLA
• Rising Change request for various firewall related change requests and implement the approved changes by CAB team within specified change window.
• Assist in problem management and RCA and prepare the document
• Document the network design and keep it up to date for any future reference and troubleshooting.
• Provide on call support as and when required.
• Propose new solutions as per the client's requirement.

Confidential

Client Connectivity Manager

Responsibilities:

• Design, Propose and deliver the end to end Network connectivity from various Confidential locations to its clients spread across the globe .
• Make sure the Network connectivity design proposed is suitable for clients needs and is cost effective.
• Post discussion with client counterpart, prepare the HLD, LLD design and make sure the design is up to date at all the time.
• Post successful delivery and the proposed network connectivity, handover the design document to NOC for further 24x7 support. Also assist NOC in any trouble shooting as and when required.
• Provide inputs in problem management, RCA to make sure that the same issue will not occur again.
• Responsible for adhering change management process followed in delivering various connectivity of different projects, through interacting with (change approval board) CAB team.
• Ability to assist with product selection and link ordering related to project requirements in terms of service, scalability, flexibility and cost perspective.

Confidential

Senior Network Consultant

Responsibilities:

• Design and Implement client’s network.
• To prepare client’s network setup in the staging environment and after UAT acceptance from the client; implement the similar network setup at the client’s site and preparing design document for the handover .
• To provide technical solution based on customer’s requirement and industry’s best practices.
• To support team members, manage sub-contractors, and liaise with customers in technical aspects to make sure the project run smoothly and on schedule.
• To assist and share knowledge with colleague engineers in technical aspects.

Confidential

Network Architect

Responsibilities:

• To provide the cost effective and best networking solution in the industry to BT’s global clients.Design & implement client’s huge and complex network.
• As of being a part of SRM (Service Request Management) team and working as a Technical Designer, main rolls & responsibility is to design and implement a client’s network.
• After thoroughly understanding the client’s networking needs; provide them a best solution; which includes:
• Designing of the client’s network on the basis of a request received.
• Recommending client an appropriate device after understanding their need..
• Identifying the loopholes in the client’s existing network and recommend a change to their existing setup while following some standards defined by British Telecom (e.g. recommending a redundancy for a client’s critical site).
• Preparing High level Technical design document with the bill of material (BOM). Update the document
• Support NOC (Network Operations center) in their day to day activity of troubleshooting if requested by the NOC team.
• As a part of Network team and working at level 3 support, handling the responsibility of Administering and configuring (Change management) the network devices as per the requirement.
• Also responsible for troubleshooting network related issues of Confidential ’s client across the globe.
• Working on Remedy Ticketing system, should be working on the problem ticket generated by either Level 1 team or directly by the client and should resolve the ticket within specified time to meet the SLA
• Being a part of infrastructure support team of Aluminium Bahrain - Administration, trouble shooting and configuration of the Alba's Network Devices.
• Including - Planning a new network design, keep the current network diagrams up to date at all the time for the trouble shooting and implementation purpose.
• Provide recommendations to improve the existing network. Perform L 3 Technical support for
• Taking Backups of all the Network equipments.
• Handling the responsibility for having 100% uptime of the Network equipments.
• Additionally handling the responsibility of System administrator as well.
• Planned and implemented IT security policy in our department.

Confidential

Technical consultant

Responsibilities:

• To troubleshoot, analyse and resolve network related problems related to (LAN/WAN for Confidential ’s reputed client within agreed SLA.
• Handling the responsibility for having 100% uptime of the Network equipments of HP’s client for its various sites located around the world in APAC, EUROPE, Americas & China regions.
• Worked on the basis of the priority 1 - 4 tickets, generated in the ticketing software called Remedy User either by L1 support team or by Confidential ’s client’s end users. Where priority 1 is the most and priority 4 is the least priority ticket..
• Prepare Root Cause Analysis the NW problems and ensuring that proper solution / work around is provided to the client so that same problem does not occur again.
• Configuring or making change in any device on the basis of the Change management ticket generated/requested by our client.

Confidential

Network Engineer

Responsibilities:

• Involvement in building a new data centre for our new site.
• Handling the responsibility for having 100% uptime of the Network equipments.
• Taking Backups of all the Network equipments
• Ensure that the NW diagrams (LAN/WAN) are updated at all times by the services provider so that current diagrams are always available for problem diagnosis.
• Analysis the NW problems and ensuring that proper solution / work around is provided by vendors so that same problem does not occur again
• Maintain all record of changes in Network for future reference.
• Implemented and configured TACAS, RADIUS.
• Planning the implementation of projects according to customer requirements..
• Creation of user Ids and email in Active directory.

Confidential

System/Network Administrator

Responsibilities:

• Posted as Resident Engineer at Confidential ’s domestic call centre.
• Installation and troubleshooting mail applications e.g. MS Outlook and Talisma.
• Handling the responsibilities of daily Backups of all the servers and Network devices..
• Working on inbuilt Ntbackup utility on Windows Servers to take the backup of file and other application servers and SQL backup to take the backup of SQL database servers
• Ensuring the escalation chart is proper at all the time, so that it is easy to escalate the problem on occurrence.
• Vendor coordination for the up gradation and troubleshooting of network equipment and some applications.
• Account Management / VLAN Management
• Monitoring the LAN/ WAN links and escalating the issue to a right team in case of any outage.

Confidential

Network Engineer

Responsibilities:

• Installation and troubleshooting different share broking and back office application
• Handling the responsibility of daily backup of the servers..
• Vendor co ordination for troubleshooting the various types of problem.