SUMMARY:

Years of experience in System Administration as well as deployment and Patch management. In depth and hands on experience with Break & Fix issues, Server management, Microsoft Win 2003 till Server 2012, Windows XP, Windows 7 and Windows 8. Experience with scripting, SCCM, MDT, Microsoft Exchange, Microsoft Active Directory, MS Group Policy (GPO), Virtualization and Windows Infrastructure. I have been involved in Enterprise level troubleshooting, patch Management, deployment, design, installation, configuration, management, maintenance and administration of hardware and software including Windows XP to Windows 8.Provided solutions for complex IT issues. Supervised and participated on various technical projects and documentations. I also provided training as a volunteer in the deployment and server admin area to almost 50+ techs.

SKILLS:

MAIN TOOLS: SCCM 2007, SCCM 2012, App V, AppSense, Citrix XenApp, Flexera Admin Studio, MDT Microsoft Deployment Toolkit, MDT, WDS, MSI, Windows Server 2003, Windows Server 2008, Windows Server 2012, Citrix Licensing, Vmware Vsphere ESXi, Vmware WorkStation, SQL server 2008, SQL server 2012, Active Directory, LDAP, VBscript, AutoIT, PowerShell, Windows 7, Windows 8. Windows 10 and Windows XP.

HIGHLIGHTS: Windows Deployment, Windows Server management Operating System Migration, Patch Management, Packaging, OSD Imaging, Implementation, Virtualization, Server Management and Active Directory management, some ticketing tools such as Service Now and Remedy.

EXPERIENCE:

Confidential

Windows Deployment Architect

Responsibilities:

• Provided services as Automation Deployment Consultant and were responsible for working directly with the client's customers to help plan, design and configure automated solutions for PC and operating system deployment.
• Configured a combination of Microsoft and Confidential tools to automate image install, OS configuration, domain join, application loading, user state migration and all other tasks related to the provision and configuration of a bare - metal PC.
• Planned, designed and implemented end to end PC deployment solutions where automation is used to execute all required tasks (mainly SCCM) included Windows 7 and Windows 8 imaging as part of the process.
• Successfully migrated Windows 7 machines to Windows 10 machines by using tools such as MDT, WAIK, SCCM2012 and WDS Designed the deployment process for Windows 10, added multiple required application as packages, created Task sequences and then deployed Windows 10 images to quite a large number of Windows 7 Professional machines by using Zero touch deployment as well as LTI light touch deployment for the migration process .
• Configured and Administered Windows Server 2012 /AD / GPO and domains as per needs/ (Whenever needed).
• Worked closely with various technical and project teams to identify and resolve issues, and mitigate customer impact during engagements
• Provided a high level technical expertise in PC deployment and management best practices, industry trends, and technologies
• Provided Leadership on engagements and work without direct supervision, interfacing with customer IT and business-function leaders
• Maintained professional demeanor and appearance at all times
• Created concise deliverables, processes diagrams, and solutions that demonstrate return on investment & superiority
• Trained deployment technicians to operate the automated processes
• Provided high degree of self-motivation to work independently and as a team member.
• Automated inventory collection mostly through SCCM ; Desktop service support administration; Imaging/provisioning solutions; Desktop configuration and patch management;
• Complex change and/or release management cycles; Security or vulnerability assessments; Financial justification/mgt for any IT services required, Trained deployment technicians to operate the automated MDT processes.

Tools: SCCM, Imaging technologies such as images/WIM or Ghost formats, Scripting Language Auto IT (VbScript), PowerShell and online Confidential Quickbase (CDM, CCU and several affiliated servers)

Confidential, Houston, TX

Technology Lead /Deployment

Main Tools: Flexera Admin Studio, SCCM 2007, SCCM 2012, Windows Server 2008, MDT 2013, Windows Server 2012, SQL Server 2012 Windows 7, Window 8.1, and various other Virtual environment tools as well.

Responsibilities:

• Troubleshooting Pre and Post Migration issues related with Office 365.
• To resolve compatibility issues including installations, Hot fixes, patches and software installations.
• Profile management and support for migration from Microsoft Exchange to Microsoft 0365 Cloud.
• To manage Android mobile devices, apple iPhone and to activate Blackberry BES 10 and BES 5 users after migration of their email services.
• To troubleshoot Windows XP and Windows 7 post migration issues on client machines.
• To figure out unsuccessful migrations on daily basis and to troubleshoot the root cause for failures.
• To verify client machines are ready for migration and if there is any application compatibility issue for specific users.
• Coordination with other migration support team members to discuss ongoing issues.
• Providing daily detailed migration reports and documentation to senior managers and concerned individuals.
• Resolving migration tickets through Walk ins, email, chat, telephone or through remote desktop support.
• Administration of Afaria server and Blackberry Enterprise Server 10.

Confidential

Deployment Consultant

Responsibilities:

• Daily break/fix activity (Exchange, Active Directory, etc.) as well as assigned project work.
• As part of the break/fix activity was required to work on site and respond to afterhours.
• Participated in deployment projects to implement LTI and ZTI solutions through SCCM 2012.
• Successfully Implemented Applications, updates, packages and Microsoft office and Windows 7 rollout and Windows 8 on large scale.
• Managed huge virtualized user environment using freshly implemented AppSense and securely implemented solutions by providing end to end security between group of assets/users and resources available.
• Implemented solutions by using various techniques such as MDT, WDS, WAIK, USMT and SCCM 2007.
• Performed large scale migration from Windows XP to Windows 7 machines.
• Created and implemented software packages for large scale remote deployment.
• Pre Implementation assessment by using Microsoft Assessment and Planning (MAP) and Application Compatibility Testing (ACT).
• Refreshing users inventory by using various discovery techniques in SCCM 2012 biweekly in connection with Active directory.
• Patch management on routine basis at domain level and to troubleshoot patch management issues.
• Created WIM images for Windows 7 deployment using WinPE.
• Performed asset management, reporting and monitoring for deployment progress at all stages.
• Used VBscript and PowerShell cmdlet to add deployment task sequences, boundaries, Collections, deployment points and distribution points as well.
• Developed SQL queries for creating views for Machines Counts, Compliance and to customize SCCM Administrator Dashboard.

Virtualization: Hyper-V and VMware.

OS Used: Windows XP, Windows 7, Windows 8, Windows Server 2008 and Windows Server 2012.

Confidential

Windows Administrator

Responsibilities:

• Administered patch management and refresh assignments using SCCM 2007 and WDS as well.
• Duties included but not limited to Desktop and laptop refreshes and PC Imaging.
• Managed users, groups and computers in the AD active directory infrastructure in Windows Server 2008.
• Managed permissions for files and folders using share level and NTFS file permissions.
• Maintained security in the active directory infrastructure for end users and managed GPO.
• Troubleshooting PXE boot issues, upgrades, installation and support for hardware and software at the desktop level.
• Managed final access permissions for shared resources including NTFS permissions and the shared protocol permissions.

OS Used: Windows XP, Windows 7 and Windows Server 2008.

Confidential

Network Administrator

Responsibilities:

• Network administration and maintenance, routing issues, intranet and internet issues
• Troubleshooting over telephone, email or Desk-side Support.
• Active directory management and to refresh users for any access issues.
• Software, applications Patches Installations and routine Backups as needed in laptops and Desktops.
• Successfully completed the domain implementation for Windows Server 2003 and maintained Active Directory services.