SUMMARY:

15 years of Networking experience with an emphasis on administration, support, implementation, troubleshooting and repair. Installed, configured, and test LAN and WAN networks, Cisco routers and switches. Experience includes configuring, upgrading and installing Cisco Nexus switches in data center environments. I also worked on configuring and testing Brocade Fast Iron and Net Iron devices for customer access and connection to the core environment. I have excellent communication skills with the ability to interface at all levels. I am a team player who also can work well independently.

KNOWLEDGE/EXPERIENCE:

Network Configuration, Support and Troubleshooting for the following:

Hardware: Cisco Routers (AGS+, 1751, 1760, 2500, 2800, 3600, 3800, 4000, 4700, 7200, 7500), Cisco Switches (2900, 3000, 3500, 3700, 4000, 4500, 6500), Cisco Nexus 5000, PIX Firewall 500, ASA 5500 series, Eastern Research CSU/DSU, Juniper Series J & M series, SRX, QFX series, Brocade FastIron/BigIron, Zeus GLB, Cisco ACE, Cisco CSS

Protocols: RIP, IGRP, EIGRP, OSPF, OSPFv 3, BGP, ISIS, Multicast, NAT, MPLS, HSRP, ISDN, DLSW, QOS, Spanning Tree, Ethernet, T1, OC - 48, V.35, Frame Relay, GRE, VPN, 802.11, PPP, DS-3, IPv6

Software: Cisco Works, Microsoft Visio, Remedy, Netcool, VMS

EXPERIENCE:

Confidential, Ashburn, VA

Responsibilities:

• Provide complete front - to-end engineering and installation of Cisco and Juniper router based IP Network Solutions for customers based on requirements
• Responsibilities include Tier III technical support to Tier II for Cisco and Juniper equipment.
• Technical Support to project planning team for the development and implementation of proposals.
• Work with Frame Relay, Ethernet, MPLS, TCP/IP, VPN and IP Telephony technologies to support projects and customer requirements.
• Assist in the design, writing and execution of various test plans on commercial and in-house developed network elements using various test tools and hardware.

Confidential, Ashburn, VA

Responsibilities:

• Responsible for supporting various equipment installation projects within Confidential ISP POPs.
• Test and apply base configurations to Juniper and Cisco routers prior to their shipment to the field forces for installation
• Represent the IP Engineering on cross-functional project teams for new projects that will involve router or switch installations in our POPs
• Serve as a Project Manager to coordinate numerous router or switch upgrades between installation, engineering, and network operations teams
• Create RMoD (Resource manager on demand) tickets to initiate the dispatch of field technicians to perform site survey activities or other prep activities in support of upcoming equipment installation projects Create mid-range requests to secure space and power for installation projects
• Create CCRs (capacity creation request) to initiate installation projects
• Create engineering specification documents for installation projects involving live router upgrades or migrations
• Create tech dispatch tickets and maintain maintenance efforts using tools such as MASTARs and ETMS systems

Confidential, Annapolis, MD

Network Engineer

Responsibilities:

• Responsible for engineering support for migration of legacy IP4 networks to IPv6 infrastructure.
• Works with customers to deploy new circuits to AT&T multiprotocol backbone network.
• Works on tickets for a different events, changes and/or upgrades to the network as required by the client using Remedy and Filenet
• Configure and engineer network builds for customer network access, using such protocols as MBGP, OSPFv3 and IPv6.
• Perform extensive testing on circuits and hardware to verify functionality using command line tools
• Configured OSPFv3 and MBGP on 6500 switches for layer 3 connectivity to outside AVPN network. OSPF was used for connectivity between routers and switches and client devices.
• Work on routers, switches, load balancers, firewalls, wireless controllers, and terminal servers by vendors such as Cisco, Juniper, Brocade, and Avocent.
• Responsible for building networks which included building configurations, IP provisioning, working with site engineers on hardware and cable installs, and working AVPN circuit installs to the AT&T CBB and AGN global network.
• We used customer technical documents (TOF), customer topology diagrams and equipment installation procedures (EIP), provided within assigned tickets systems from Filenet (ticket system), to perform daily work load. Some of the devices we worked on were Cisco 7613, 6500, 3845, and 2511 devices, Brocade Fast Iron and Net Iron devices, F5 VipIrons, and Avocent Terminal Servers.
• We used databases such QIP to provision IPs, AOTs(Remedy) for ticket generation, Vizgems and AT&T Visualizer to monitor circuit status, Adopt for TOF review and acception, and unix servers(logger, jump servers) for device access, configuration uploads, software download.
• We worked closely with the MHO team to complete full inspection of each build, pre production check, and upon turnover and completion into production.
• We also had to complete a daily report of each day's activities, open/close records in of each activity performed, and create SMOPs which were used to describe any changes or new activity we were making to customer devices.

Confidential,Hagerstown, MD

Network Engineer

Responsibilities:

• Duties included technical support, monitoring, and troubleshooting network related outages, support for installs and upgrades for multiple CSD DECC locations.
• Worked on such things as load balancers, switches, routers, and firewalls.
• Worked on configuring routers with OSPF, BGP, RIP, VPN connections, NAT and access lists for collocated network access within the DISA DECC and DMZ
• Performed troubleshooting and configuration changes on ASA firewalls during upgrades to the production and extention aggregation points by verifying access lists, AAA, proxy and web server configurations, policy settings
• Worked with installations team to install and upgrade new equipment which included pre-configuring devices (switches, firewalls, routers), creating baselines, research and development
• Used tools such as Remedy, Cisco Works, HPOV, VMS

Confidential, Martinsburg, VA

Network Engineer

Responsibilities:

• Configured, installed and managed network switches and routers in a mainly Cisco environment for the DOJ(ATF) which consisted of 3 main data centers and 40 small sites across the world.
• Worked on site with customers to support data center activity, while managing network across the globe. Duties included supporting local user connectivity, assist any moves, installations, rack elevations, cabling or changes to production or development network on the data center floor, at the discretion of the customer.
• Monitored network and switch stability using network based tool such as Cisco works and Tivoli
• Served as on call engineer for after hour and weekend network related events and scheduled outages
• Dispatched to customer sites to perform upgrades, survey and evaluate premises for new installation, and install new network components
• Coordinated with WAN engineers during network outages to isolate problems after scheduled network changes or unscheduled, unexpected network failures
• Worked with SAN engineers from EMC and NetApp to install storage units and clusters using FCOE connections and aggregating to MDS and Nexus switches
• Worked with service provider on a scheduled basis to cutover DS-3, 56k and T-1 circuits for new sites or site upgrades
• Configured and manage LAN hardware to run over FastEthernet, GigabitEthernet, and Fiber technology within command Datacenter.
• Configured Spanning tree to manage updates and loops in our mult layer switch environment, between sites and our 3 main data centers in OK, WV, and DC.
• Configured routing protocols such as OSPF and EIGRP on our Layer 3 switches for connectivity to the WAN network managed by Confidential .
• Performed hardware and software upgrades on customer switches located at over 400 remotes sites domestic and international including models 6500, 4500, 3550, 2900 and Nexus 5020.
• Simulated network topology and events using lab equipment at Command Data center, to troubleshoot and resolve network related issue.

Confidential, Herndon, VA

Network Engineer

Responsibilities:

• Provided WAN network support for systems in a NOC environment.
• Tier II support for approximately 2500 routers on network running BGP, MPLS, ATM and RIP network protocols.
• Monitored network performance using network tools including Remedy, HPOV, Concord E-Health and Cisco Works.

Confidential, Chantilly, VA

Network Engineer

Responsibilities:

• On-call Tier-3 technical support that worked with NOC team to ensure highly critical SLA response times were met
• Lead Engineer responsible overseeing network activities, outages, reporting incidents to management, making recommendations for upgrades and post actions, and providing training on processes and procedures for NOC staff
• Managed staging and simulation lab for running tests on network hardware for deployment, troubleshooting, and outage resolution
• Configured routers and switches for inter and intra connectivity to the network using routing protocols such as BGP, RIP, OSPF and EIGRP.
• Configured, installed and troubleshoot PIX firewalls for front end security towards the core, and between route protection.
• Assisted in research on potential software and hardware purchase and use for network upgrades for cost benefits and overall service improvements.
• Assisted in field engineering duties including cable planning, wiring and rack installation.
• Worked with service provider on a scheduled basis to cutover DS-3, 56k and T-1 circuits for new sites or site upgrades.