Windows Administrator Resume

PROFESSIONAL EXPERIENCE

Windows Administrator

Confidential

Responsibilities:

Installing, configuring, administering, tuning, and troubleshooting Windows applications.
Insure proper monitoring of all environment URLs for availability.
Be able to identify monitoring gaps.
Insure proper escalation and notification for each project.
Troubleshoot and resolve Client Engagement Support issues.
Ability to create and document processes ranging from sever creation to proper response to alerts.
Handle day to day support activities that pop up and must be comfortable in working on production support incidents on a live call with several other support teams, making recommendations, escalating when necessary.
Create/manage existing shell scripting in the application.

TECHNICAL SKILLS

Experience in migrating applications from development/test environments to production including customization.
Active participation in infrastructure architecture, such as hardware sizing, effort estimation and security.
Experience with complex Windows based environments.
Secondary skill sets should focus on Unix/Linux based environments.
Experience with automation tools (Puppet, Chef)