SUMMARY

• 4 + years of experience in windows Administration and VM Ware Administration.Windows:
• Providing support to 4500 + servers ( including VM servers) across the world in all the Microsoft domain
• Installing, configuring and troubleshooting of all file servers
• IIS Administration Experience in Configuring Website in IIS 7.0 / 7.5, Windows 2008 Sever
• Installation, migration and configuration of network client workstations.
• Design, implement and administer Enterprise networks based on Windows 2008, Windows 2003 and windows 2000.
• Installing, Configuring, Managing, & troubleshooting Active Directory, DNS, DHCP.
• Monitoring all Server’s Health (Disk Space, CPU utilization, RAM utilization and network connectivity status)
• Experience in Configuring & Managing Failover Cluster
• Installation of operating system patches, hot fixes by using Windows Server Update Services (WSUS).
• Managed Network Wireless Routers and switches.
• Implementing, configuring, Managing & troubleshooting file and print servers
• Experience in configuring software RAID on windows Servers.Security:
• Installation, configuration and managing Kaspersky Antivirus and Symantec Endpoint Protection antivirus software on Enterprise network
• Managing Microsoft fore front antivirus software in MS offshore development center.VMware:
• Working on Creating VMHost and ESX Host in VMWare.
• Involved in HA,DRS(VMotion) in VMware.
• Installing OS Security Patches in ESX Environment using Update Manager.Migrating VM’s from one ESX to another ESX before Patching if ESX is in Clustered environment.
• Generating Capacity report of ESX Host and VMHost
• Installing VM Ware into servers and desktops.
• Experience with Virtualization technologies like Installing, Configuring, and Administering VMware ESX/ESXi.
• Created and managed VMs (Virtual Server) and also involved in the maintenance of Virtual Servers
• Performed ESX Hosts and Virtual Machine migrations between Development, Integration, and Production environments and across Datacenters.
• Implemented and Tested desktop virtualization and introduced VMware View to the client.
• Planned and Set up the Web Server environment for SSO (Single Sign On) technology.
• Involved in Troubleshooting ESX host issues with VMware.
• Experience utilizing Virtual Center, including VSphere Command - Line Interface commands.
• Install new and rebuild existing Servers and configure hardware, peripherals, services, settings, directories, storage, etc in accordance with standards and project/operational requirements.

TECHNICAL SKILLS

Server Hardware: Dell Power Edge 2850, 6850, R - 200, R-805 and R-900, HP Proliant G5 (ML350), G4 (DL380), and ML530, IBM X236, X346 and x365.

Operating Systems: Windows 2008, 2003 & 2000 Server Family, Windows 7, Vista, XP and 2000 professional.

Antivirus: Symantec Endpoint Corporate Edition, Norton Antivirus and Symantec.

Virtualization Tools: ESX/ESXi Server 4.1/3.5/3.0/2.5 VSphere 4.1, VMware converter 4/3 and VMware VMotion, Microsoft hyper-v, Microsoft Virtual server.

Networking: TCP/IP, HTTP, DHCP, DNS, POP3, SMTP, and SNMP.

Database: Oracle and MS SQL Server (installation), and MS Access.

Backup Software: Tivoli.

Directory Services: Microsoft Active Directory.

Other Tools: BMC & Cisco for Ticketing Tool, Cisco WEBEX for Bridge call and Shadow sessions

PROFESSIONAL EXPERIENCE

Confidential

Wintel Specialist

Responsibilities:

• Good Experience with BMC Remedy Ticketing Tool.
• Has Good Experience with Cisco Request Center Ticketing Tool.
• Providing support to 3396 + servers across the North America, Europe and Asia in all the Microsoft domains.
• Providing support for Pant servers Development servers and QA servers.
• Has good experience with Tivoli Storage Monitoring Tool.
• Installing, configuring and troubleshooting of all Windows servers.
• Migration of the all file servers to virtual servers with permissions intact.
• Knowledge in Periodic update on Servers with latest security patches.
• Creating new quota templates and file screen templates in FSRM.
• Configuring notification alerts for quota exceeding users.
• Creating SSL Certificate Renewal.
• Register DLL Files under COM+ Objects.
• Restricted file and folders permissions to respective security groups.
• Applying quotas at folder level to restrict users space utilization in the critical file servers.
• Applying file screening on folder level which does not allow users to store .exe, .pst and other personal related date.
• Generating disk space utilization on daily, weekly and monthly basis from FSRM.
• Creating OUs as per the new site configuration in the Parent OU on which delegated access permissions to our team.
• Creating Security Groups (SGs) in respective OUs in all 8 Microsoft domains.
• Adding SGs to respective parent GPO in different domains.
• Modifying GPO settings for folder redirection.
• Modifying AD object’s (SGs) attributes as per the requirement using ADSIedit tool.
• Mail enabled for all the Security Groups which we are creating in AD for sending mails.
• Installing, configuring and managing intellimirror service which redirects users my documents, Desktop, Favorites and contacts to file servers.
• Good experience with WebEx tool.
• Handling Bridge Calls from the customers.
• Presenting shadow sessions to users with webex tool including audio bridge.
• Performing centralized backup administration from TSM administrator console.
• Monitoring all backup jobs from the Monitoring tab in administrator console.
• Managing disk management for backing up clients data from Management tab.
• Restoring the data as per the backup and restore policy.
• Working on Service Requests (SRs) File share requests, Data synchronization issues etc…
• Raising Change Requests (CRs) for backup and restore and new server’s configuration as per the ITIL process.
• Escalating issues to respective teams like N Line Team, Global Back up teams and other teams as per the Ford Motor Company escalation matrix.
• Make sure dat all the servers are compliance to the Microsoft security compliance policy.
• Installed VMware VSphere 4 and created virtual machines on ESX 4.0 Servers. Created standard images and deployed servers from the images.
• Designed and successfully implemented VMware ESX 4.0 servers for server consolidation.
• Worked as Technical Lead on various infrastructure projects surrounding Servers consolidation, Physical to Virtual Migrations, Storage and Server Management.
• Responsible for the management of servers and duties include regular and proactive monitoring of servers, responding the alerts
• Worked on Central Management Server (VCenter Server) to manage all the ESX hosts in the datacenter.
• Creating and managing Virtual Machines and Templates. Working with snapshots of Virtual Machines.
• Involved with designing and implementing VMware backup products and disaster recovery solutions
• Involved in installing/configuring and troubleshooting VMware Lab Manager and administrating multiple labs in Lab Manager and dealing with Lab Manager issues
• Installed & configured VMware virtual center for production & DR site.
• Perform server consolidation using VMware Converter to convert physical machines to virtual machines in a production environment.
• Successfully migrated virtual machines from hyper-v to vmware as the migration rate is much higher in vmware when compared to hyper-v
• Worked on clustered environments with integrated SRDF where replication of multiple devices is consistent.
• Worked on VShield for firewall protection system.
• Involved in VMware updates manager to install & troubleshoot patches and updates on ESX hosts and virtual machines.
• Worked on active directory and domain controller services in wintel environment.
• Implemented successful recovery by VMware SRM and eliminated the complexity of managing and testing recovery plans
• Configured VMware on clustered environment, Implemented Migration of Virtual Machines using VMotion, Storage VMotion
• Installed and Tested VMware Site Recovery Manager (SRM 2.0/4.0) for the disaster recovery and managed recovery plans

Confidential

System Administrator

Responsibilities:

• Installing, configuring and managing Windows server 2008 and 2003 Operating systems for different projects.
• Installation, Configuration and Troubleshooting of Windows-XP, 2000 professional clients
• Installing and Managing Network Printers.
• Desktop and Network Connectivity issues.
• Internet and Intranet sites issues
• Patch management and Hot-fixing of all windows servers and client machines from WSUS server.
• Manage and maintain File/Print Servers running on Windows Server 2003 R2 and Windows server 2008 R2.
• Responsible for Active directory administration.
• Managing DNS and DHCP servers.
• Providing support for installation and configuration of application servers like Share point 2007 and 2010, SQL server 2000, 2005 and 2008.
• Monitoring the server hardware using Spotlight monitoring tool.
• Giving support to Microsoft Offshore Facility (MS-OF) Hyderabad in installing and configuring ERP test servers with different versions of OS (Windows server 2008/2008 R2 and server 2003).
• Handling escalation calls from Level-1 engineers.
• Follow-up vendors like HP, DELL and IBM for server Hardware issues.
• Reporting & Documentation of Daily Activitie