Network Infrastructure Engineer Resume Atlanta, GA - Hire IT People

SUMMARY

A Cisco certified network professional (CCNP, CCVP, CCDA) wif extensive experience in teh design, configuration, and troubleshooting of network infrastructure and IP telephony devices.
Qualified Network Administrator wif extensive noledge on Routing and Switching.
Quickly learn and master new technology; equally successful in both team and self - directed settings; and proficient in a range of computer systems.

TECHNICAL SKILLS

Routers: Cisco 2800, 2900, 3600, 3700, 3800, 3900, 7200

Switches: Cisco 6500, 4500, 4900, 3750, 3500, 3400, 2900

IP Telephony: Cisco Call Manager, Cisco Unity, Cisco Emergency Responder

Protocols: TCP/IP, EIGRP, OSPF, BGP, HSRP, GLBP, SNMP, DHCP, DNS, TFTP, IPSec, etc

Software: MS Office, MS Visio, MS Project, Solar Winds Orion NPM

Wireless: Cisco Air Magnet, Cisco Spectrum Expert, Cisco WLC, etc

PROFESSIONAL EXPERIENCE

Network Infrastructure Engineer

Confidential, Atlanta, GA

Responsibilities:

Engineering team member supporting enterprise networks of multiple commercial clients.
Responsible for monitoring clients networks in a client/server environment from a centralized Network Operations Center ensuring high availability and attainment of service levels. Ensure updated network documentation, network diagrams, and configurations backups.
Provided remote support of system hardware, network configurations, troubleshooting, and topology designs. Supported Cisco network infrastructure devices (routers, switches, ACS, etc).
Received escalations from Tier 1 and Tier 2 network engineers.
Resolved network outage situations on ISP ( Confidential ) edge and backbone routers. Troubleshooting complex network connectivity issues involving OSPF, EIGRP, BGP, QOS, MPLS, VPN, T1, and DS3 circuits.
Worked wif various Telco’s for circuit turn up and troubleshooting WAN failures.
Oversaw migration of WAN links to new service provider.

Network Voice Associate Engineer

Confidential, Chicago, IL

Responsibilities:

Confidential Advanced Technology System team member providing an advanced technology consulting service for several enterprise customers. Participated in teh design, configuration, and installation of large Cisco network infrastructure and IP Telephony implementations.
Configure and implement Cisco network infrastructure devices and IP telephony devices such as routers, switches, Call Manager, Cisco Unity, CER, etc.
Provided technical support for a large enterprise customer. Optimized network performance by monitoring, troubleshooting network problems, and scheduling upgrades. Monitored their LAN/WAN by using InterMapper network management tool.
Performed PRI turn-ups and system cutovers for multiple projects. Interfaced wif various Telco’s for circuit testing and turn up.
Performed LAN/WAN network discovery and performance analysis using Cisco Network Discovery and SolarWinds Orion NPM software.
Performed several wireless site surveys using Cisco Air Magnet.

Training Coordinator

Confidential, Duluth, GA

Responsibilities:

Designed training sessions for technicians on how to operate equipment and standard operating procedures.
Demonstrated outstanding verbal/written communication and leadership skills to effectively resolve training challenges and promoted a positive learning environment.
Prepared monthly and quarterly reports to upper management.