Virtualization Engineer Resume

SUMMARY:

9 - 12 Years of Experience in global projects
Windows Infrastructure support L3/L4 level experience in Windows Operating systems support Experience in Terminal servers, Windows Clustering, Knowledge on Storage, Networking, Firewall and backup Applications/devices Configuring Active directory, DNS, DHCP, WINS and related componentsProficiency in Windows Server 2008 R2 and Windows Server 2012 R2 required.
In-depth understanding of windows architecture and troubleshooting experience with the ability to analyze technical problems to prevent future occurrence.
Exposure to DMZ environment
Demonstrated expertise in print server, file server, web server functions, log review back-up, and real-time customer service are instrumental to success of a system administrator is required.
Experience working in a high-availability clustered environment Windows 2000/2003/2008 Servers - commission, recovery, decommission etc.
Ability to provide expert domain level administrative support for a Microsoft Active Directory forest as a domain administrator.
Require knowledge of how to provision and de - provision domain controllers, troubleshoot replication issues, under-bar zone issues, understand FSMO roll requirements and concerns etc.
Ability to discuss architectural issues with the client in a consultative manner.
Manage and troubleshoot Group Policies for servers and end user devices at an Agency level.
Ability to resolve single- and cross technology incidents independently and lead team members to resolve unusually complex or cross technology incidents.
Require experience to identify, manage and lead escalations through L3 management.
Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.
Independently review, implement, and verify changes/solutions of high complexity and risk to meet customer requirements; following all required change processes.
Excellent Understanding of virtualization technology. Experience on VMware ESX 4.5, 5.0, 6.0 and on V sphere
Experience in P2V, VMotion and VMware virtual center. Good hands on command line of ESX.
Good hands on Experience in diagnostics & troubleshooting of ESX server environment.
Good understanding of HA and DRS environment.
Experience in performance tuning of VMWare servers and Virtual sessions and management of servers resources between virtual machines.
Problem Management and RCA
Identifying problem areas and doing trending and recommendations
Responsible for reviewing and updating RCA document for Severity 1 & Severity 2 calls.
Documentation
Documentation of best practices
Creating and updation of technical documentation

PROFESSIONAL EXPERIENCE:

Confidential

Virtualization Engineer

Responsibilities:

Working on escalated tickets to co-ordinate with the appropriate teams for call resolution for high severity or escalated calls.
Contribute over critical projects
Troubleshooting escalated issues to Higher Up.
Implementing best practices
Customer relationship development and influencing skills
Ability to work under pressure and remain decisive.
Should be able to mentor junior member of the team.
Should act as a role model
Able to give technical trainings
Ability to conceptualize problems
24x7 support model
Customer management act like Technical SME/SPOC at customer location
Exposure to ITIL processes
Capacity Management
Experience in coordination with Offshore team
Critical Incident Management
Scripting Experience - PowerShell / Perl

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