Technical Consultant Resume
3.00/5 (Submit Your Rating)
Raleigh, NC
TECHNICAL SKILLS:
Hardware: Router 1760,2800/2900,3800/3900 series ISR,3600 series,3800 series
Switches: catalyst 4000,6500,3750,3550,2960,2950
Protocols: VLAN,VTP,STP,RTP,VPN,DNS,FTP,TFTP,NTP,SCCP,SIP,MGCP,H323,EIGRP,OSPF,RIP,TCP/IP
Voice &VoIP: CUCM,UNITY,CME,SME
Security: AC L, NAT,and L2 security
Operating system: CUCM 9.0,CUCM 8.x, CMCM 7x, CMCM 6.X, Cisco IOS, Linux, Active Directory
WORK EXPERENCE:
Technical Consultant
Confidential, Raleigh, NC
Responsibilities:
- Converge the existing system to Cisco VOIP
- Install ESXi 5.5 host and configure
- Install CUCM 10.5, CUP,CUC,UCCX and PCP in virtual machine
- Integrate LDAP server with CUCM,CUC and PCP
- Integrate CUCM with CUC,CUP and UCCX
- Configure voice gateway and switch
- Configure CUBE
- Design dial plan, route pattern, partition and calling search space
- Bat phones to the system
- Configure DRS to all application
- Add licence to Prime license manger
- Design UCCX, CUP
- Configure SIP trunk
- Create Auto attendant tree
- Install Jabber for users
- Design 8851 phones
UC Engineer
Confidential, Houston, TX
Responsibilities:
- Design, deploy and management CUCM,UCCX, Unity
- Troubleshot IPT and IPCC Express
- Designed dial - peer and translation rule on voice gateway
- Configure cisco router and switch
- Mange IP telephone system
- Designed and implanted dial plan, route pattern, calling search space and partition
- Add Agent desktop to UCCX
- Add user from LDAP to CUCM and Unity
- Configure networking equipment to provide all necessary service Such as DNS, DHCP,QOS on LAN switch and router
- Maintain and update voice network
- Resolve customer request and issue
Collaboration Engineer
Confidential, Greenbelt, MD
Responsibilities:
- Configure ISR router 2900,3900 series
- Configure catalyst switch 3750,3550,2950,6500
- Installed, configure, and troubleshoot CUCM, CME, SME, Unity, UCCX,VCS,IVR &PBX
- Configure VG224,VG204 &VG202 Analog voice gateway
- Configured and troubleshot Digital and Analog interface T1/E1,PRI,FOX,FXS
- Cut Avaya system to VoIP
- Site survey
- Designed and implanted dial plan, route pattern, calling search space and partition
- Upgrade & downgrade router &VG
- Add phone using bats
- Designed dial-peer & translation rule on voice gateway
- Configure EIGRP,OSPF,BGP and LAN protocols such as VLAN,VTP
- Create certificate from voice gateway to CUCM & apply to phones to secure conferencing
- Implementation QOS over LAN & WAN
- Add users from LDS
- Assisted in the configuration and deployment of Cisco voice gateways designed for SIP control protocols SRST and CAC
Voice Engineer
Confidential, Falls Church, VA
Responsibilities:
- Installed, configured, and troubleshot CUCM,CME/CUE,UNITY
- Upgraded CUCM from 5.X,6.X,7.X to 8.X applied patches and configured backup and restore
- Configure extension mobility and device mobility
- Designed and implanted dial plan, route pattern, calling search space and partition
- Used bat to insert phone and updated lines
- Work with a team of Confidential engineers on a wide variety of responsibilities with entailed designing Cisco IP telephony solution
- Assisted in the configuration and deployment of Cisco voice gateways designed for H323 and MGCP call control protocols SRST and CAC
- Configured and troubleshot Digital and Analog interface T1/E1,PRI,FOX,FXS
- Configured, implemented and troubleshot software and IOS based conference and transcoding
- Configured ACL and NAT on cisco router
- Configure RIPv2, EIGRP, OSPF,BGP and LAN protocols such as VLAN,VTP
Network Administrator
Confidential
Responsibilities:
- Handle day-to-day system administration concerns such as network security, troubleshooting,host management, firewall and routing management
- Configuration of multiple Cisco models of switch in VLAN configuration
- Perform network installation, upgrades,documentation, monitoring and analysis
- Install, configure and layer 3 protocol such as OSPF,EIGRP and RIP
- Implement traffic using ACL
- Implementation of TCP/IP and related service DHCP/DNS
- Upgrade cisco routers, switches and firewall IOS using TFTP
- Install,configure and troubleshot layer 2 such as VLAN, V TP,STP and trunk
