SUMMARY

• 2.3years of rich experience in effective management of IT Infrastructure Project for new facilities, Data Center Upgradation of Hardware & Software, Microsoft Technologies, VMware Virtualisation, Storage Design, IT Asset Management and Network Security.
• Demonstrated excellence in leading enterprise - wide virtualisation effort wif accountability of overseeing vendor / hardware qualification, architecture / design, installation, configuration, migration & documentation.
• Expertise in Business Continuity and Disaster Recovery Planning; delivered maximum business value for Infrastructure, Data Centre Technologies, Large Scale Systems and Networks.
• Proficiency in installation & troubleshooting of Blade Server, Rack Servers, etc. viz. Dell, HP, IBM and Assembled.
• Adept at maintaining complete IT infrastructure including Server Hardware, VMware Environment, Data Storage, Switching & Routing, Backups, E-Mail, Firewall, Spam Filtering, AV, VPN,VOIP Systems, Network Monitoring and all Microsoft Technologies.
• Demonstrated excellence in building & implementation of ITIL adept in aligning IT processes wif ITIL by establishing Change, Incident and Problem Management meetings and decreasing turnaround time.
• Strong Customer Centric Approach wif excellent analytical, coordination, presentation and leadership skills; skilled in grasping teh big picture and conceptualising solutions.

TECHNICAL SKILLS

• Project Management
• Virtualisation & Enterprise Storage Design and Implementation
• Network Infrastructure Design and Maintenance
• Confidential 2012/2008/ 2003 & Active Directory Administration
• Data Center Operations
• Service Delivery
• ITIL Framework
• VMWare Administration
• Mail Administration
• Confidential Administration
• Security Administration
• SLA Adherence
• Process Improvement

PROFESSIONAL EXPERIENCE

IT Infrastructure / Network Administration

Confidential

Responsibilities:

• Providing infrastructure support for teh team and for teh client location for teh issue of network platform / application platform / Confidential platform and Manage 100 switches wif support of Juniper L3 switch.
• Knowledge of Eigrp / BGP/ Ospf & Firewall / VPN / SSL VPN concepts.
• Knowledge external and internal threats, by integrating features like firewall, VPN, Gateway Anti-Virus and Anti-Spam.
• Application Visibility & Control, Web Application Firewall, Web Filtering, and more.
• Sound knowledge on IP addressing schemes and Very good knowledge of OSI Layers.
• Knowledge over LAN technologies like VLANS, VTP, Inter VLAN Routing, VLAN Trunking (IEEE 802.1Q and ISL).
• Provide network ac-cess to teh client location and protecting of security wif ISA & TMG firewall wif third party software’s.
• Enhanced Security Features like DHCP snooping, Port Security.
• Experience in teh network security infrastructure and excellent knowledge on HTTP/HTTPS, packet capture and analysis.

Confidential

Lync Systems Administration

Responsibilities:

• Provisioning new servers, imaging; handling other daily routines; leading new deployments from systems perspective by coordinating internal resources; performing systems backups and restore procedures.
• Handling teh complete installation, configuration & maintenance of Microsoft Confidential / Lync Servers; designing teh Backup Strategy for sites and ensuring scheduled/unscheduled Backups as per backup plan and restoration; managing Server, Domain, AD, User Rights, etc.
• Conducting proactive checks wif regards to Confidential and AVG Antivirus.
• Upgrading of Microsoft Patches and Symantec Anti-virus Dat files on 2003-R2, 2008-R2 and checking P2P Sever Build Document of server configuration.
• Working on teh issues of Autosys file and dll log files and supporting 24x7 infrastructures more TEMPthan 3000 servers and large number clients.
• Handling and Resolving of P1 ticket related to backup issue, server issue, network issue & Application issue, Anti-virus (Symantec).
• Responded to and resolved system generated alerts related to operating system performance, services, network connectivity, accessibility, and client requested monitoring requests from SCOM, HP Open view, HP Operations Manager.
• Performing Wsus patches downloading and installing in teh SharePoint servers, lotus servers, Confidential servers, VMware server, Lync servers, Citrix servers and plant servers.
• Monitoring of Citrix servers and installing and managing application in citrix xenapp. Experience wif EMC Power Path for Storage Path optimization
• Installing and configuration of SQL and .net software applications.Incident Management / Problem Management / Change Management
• Ensuring that teh goals of teh Incident Management process are achieved; restoring normal service as soon as possible based on customer perspective and wifin defined SLA; detecting, logging, categorising and prioritising incidents; providing initial Incident Support.
• Closing incidents after verification from users; defining and planning separate procedures for major incidents; ensuring adherence to SLA and priority based management.
• Resolving problems & issues wifin set timelines thereby developing teh Knowledge Base; ensuring that teh issue does not happen again.

Confidential

Operational Professional

Responsibility

• Upgrading of Microsoft Patches and Symantec Anti-virus Dat files on 2003-R2, 2008-R2 and checking P2P Sever Build Document of server configuration.
• Managing Virtualization Environment using VM Ware ESXi 5.X, Virtual Center, VI Client and P2V. Protecting of security firewall wif Symantec Anti-virus.
• Handling and Resolving of P1 ticket related to backup issue, server issue, network issue & Application issue, Anti-virus (Symantec).
• Responded to and resolved system generated alerts related to operating system performance, services, network connectivity, accessibility, and client requested monitoring requests from SCOM, HP Open view, HP Operations Manager.
• Wsus patches approve and installing in teh SharePoint servers, lotus servers, Confidential servers, VMware server, Lync servers, Citrix servers.Scholastics
• 3 Month Network administrators Training for network and server Infrastructure.
• 3 Months Training on Networking, Confidential and VMware Infrastructure 4 VMware vSphere Install and Configure V5.