EXPERIENCE SUMMARY:

• More than 9+ years of IT Experience using Microsoft Windows Server technologies, Windows servers and Active directory, Project Planning, Installations, Implementations, Security and Post Implementation support.
• 1+ Years of Experience in Confidential assenior consultant Windows.
• 3 Years of Experience in Confidential as Technical Lead/Windows administrator.
• 3 Years of Experience in Confidential consultancy services as Windows Engineer.
• 2+ Years Of experience with Confidential IT division and Confidential as Managed services windows
• Extensive experience in Windows 2003, 2008 and 2012 servers.
• Excellent Troubleshooting knowledge in Windows 2003, 2008 and 2012 servers.
• Extensive experience in Windows AD, DNS and DHCP.
• Reviewed DNS, DHCP, Active Directory Vulnerabilities.
• Using AD - Rights Management Service, to restrict rights and give permission on network
• Shared Files & Folders, Documents & E-mails.
• Enterprise administrator/SME for IIS web-servers farms.
• Deploying new websites on test, stage and production environments through change Managements.
• Advisory role for running websites and new websites coming for the entire enterprise.
• Responsible for a mixture of SharePoint architecture, administration, business analysis and international, SharePoint websites.
• Experience in setting up new windows 2012 server on test environments
• Real time experience in deployment of domain controller (active directory installation) and its hardening, deployment respective group policies.
• Tier 2 administration in VMware and V-center 4.0 administration console which includes migration, V-motion.
• Installation, Configuration and Administration of ESX& ESXI 3.X, 4.x, 5.x Servers.
• Installation, configuration and management of Virtual center 2.x, 4.x, 5.x
• Hands on experience with Microsoft Windows 2003 Enterprise Server, windows 2003 standard servers and experience on installing Microsoft Exchange server 2003.
• Level 1 hands on knowledge on citrix administration
• Experience on editing and implementing a running automation scripts on day today activities
• Hands on experience in the installation of HP Proliant, IBM, and Dell Power edge Servers.
• System Center Operation Manager(SCOM) -Support 5 SCOM Environments with total number of agents over 3500 Servers -Configuring, Installing and maintaining System Center Operation Manager 2007 Environments and SCOM Agents -Installing and configure SCOM Management Packs for: Windows Server Operating System; Exchange Server; SQL Server.
• Have great motivation to learn new skills/technologies, excellent analytical/problem-solving skills, fast-learner, resourceful, committed, hard-worker, and self-initiative, critical decision making ability.

TECHNICAL EXPERIENCE SUMMARY TABLE:

Development/Productivity Tools: Debug diag, Call Billing Tools, MS Office, Microsoft Office Visio, REMEDY, Risk Assessment Tools

Functional Areas: IT Operations Management, Asset Management, Inventory, Maintenance, Production Support, Technical Documentation, Implementing / Upgrading new Technologies to the Environment, Migrations, Sev 1 Escalation, High Priority Issues Problem Solving and Premiere Support.

IT Security Services: ITIL,Microsoft Security, OS Hardening, Risk Assessment, Security Awareness and Vulnerability Assessment

Network/Telecom/RT/Systems Software: Call Processing, IVR

TECH INF SERVICES SKILLS: Windows Server 2003(32&64Bit), Windows Server 2008(R2&Enterprise), Windows Server 2012,VMware ESX/ESXi 5.1/4.0 hypervisors and Virtual Center server 5.1/4.1, VMware Converter, cold clone and Plate Spin, Dynamic Host Configuration Protocol (DHCP),DNS,IIS,MSSQL, ITIL - Policy & Process, Maintenance and Production Support, RAID Controllers, HP SIM, Remote Management, Windows 2003 Datacenter server, Windows 2008 Active Directory Server, Tivoli, BMC Performance Capacity Planning and Sizing, BMC Patrol,SQL Guardium,HP DMA,VMWARE VSphere 4.0, SAN HDS and Symmetrix, VERITAS Net Backup, FTP and SFTP,SQL 2012 install, Migration and configuration

Verticals: Banking & Finance, ISP,Education, Manufacturing Domains

Patch Admin: SCCM,SPAC,Scripts,WSUS

Hardware: COMPAQ,HP Proliant, Dell Power edge and Confidential Servers

Fault Tolerance Service: MS Cluster service (MCS and RAID),VERITAS Clusters, NLB

Backup Products: Symantec backup exec V10,Arcserve,Symantect Net Backup 8.0 and Legato

Antivirus: McAfee 3.5,3.6, EPO & Symantec 7.5 Antivirus

Monitoring Tool: Microsoft Operations Manager(SMOM), HP sitescope,rivermuse

PROFESSIONAL EXPERIENCE:

Confidential

Windows Admin / IIS admin

Responsibilities:

• Building, Installation, configuration and administration of Windows 2008/2003 servers, on which Nomura's crucial IIS applications are hosted.
• Monitoring the server health and performance with performance monitor, RiverMuse and Site scope.
• Analyzing and troubleshoot the IIS crashes with DebugDiag and other tools.
• Design and implement of disaster recovery for high availability of the applications.
• Used PowerShell scripts to deploy websites and certain configuration changes in bulk number of servers
• Implemented Web deploy 2.0 for entire developers of the organization.
• Performance tuning of Windows and IIS servers.
• Working on server hardware issues and working with various teams to resolve those issues.
• Creating and setting up application pool settings and working on machine.config file settings to maximize the server performance.
• Day today activities includes coordinating F5 Load balancer changes for the production IIS setups
• Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS) Configured Resource Pool, Alerts, Alarms.
• Migrating Physical Servers to Virtual Server using VMware Converter (P2V Converter)
• Migrating of Virtual Machines using VMotion.
• Performing Snapshots, Cloning, Cold Migrations, Hot Migrations (VMotion)
• Manage VM's using VMware virtual center and web access.
• Monitoring VM'S & ESX Servers using virtual center.
• Creating Virtual Switches & Port groups in virtual Environment.
• Importing and Exporting VMWARE Appliance software's (Ex. VDM, VMware converter)
• Advance Knowledge of Windows R2 Server, Active Directory.
• Installation & maintenance of Windows NT & AD, DNS, DHCP servers.
• Administrating and Managing Windows Servers (2003, 2008)
• Coordinated with network infrastructure, security and data center teams to make sure new server is in correct OU with GPOs applied, health check is performed using Sitescope.
• Moved from Windows 2000 to Windows Server 2003 involving migration of scheduled tasks, security settings, setting up user accounts and permissions, including configuration settings, program installation, and data migration and testing.
• Level 1 operations and support for enterprise TWIKI applications.
• Migrated from one server/database to another involving both code base and database move, IIS 5 to IIS 6 migration and changing settings to allow ASP scripts to run, setting up FTP accounts and server certificates.
• Performed configuration and operation on all software related to SharePoint infrastructure. Evaluated the efficiency of new share point initiatives.
• Provided technical support on activities such as creating sites, user training and data restoration
• Installed and configured the Tomcat server on a Windows server.
• Initiated Web - deploy roll out through the enterprise infrastructure.
• Working with networking team on Load balancer issues.
• Working with change management team on scheduling various releases.
• Preparing documentation on various projects.

Confidential

Tech Lead / Windows Admin

SKILL: MS Access, MS Office, REMEDY, Risk Assessment Tools, Admin, Inventory, Maintenance, Production, Technical Documentation, ITIL, Microsoft Security & Vulnerability Assessment, Advanced Server 2000,Dynamic Host Configuration Protocol (DHCP),ITIL - Policy & Process, Maintenance and Support, Remote Management, VERITAS & MS Cluster, Windows 2000 Active Directory Server, Windows 2000 Datacenter server, Windows 2003 Active Directory Server, BMC Patrol.VMWARE Technology.

Responsibilities:

• Operates for any abnormalities in the performance of windows server, applications, and environmental machines.
• Windows administrator for a high level archival application i.e. HP autonomy running for the compliance department for a well-known insurance firm.
• Responsible for day to day incidents in HPSM ticketing tools and depends on situation they are converted to Problem management for an RCA or for an emergency CM and Planned change management.
• Specified SQL queries are executed to ensure the DB service availability and uptime for the server and the application.
• My responsibility includes the design and the capacity of the servers which is running for particular application.
• Troubleshoot and fine tune servers for enterprise level archival application.
• Timely technical delivery of the Team as per the SLA defined between the customers.
• Ensuring scheduled activities are performed by the Team in timelines with limited supervision.
• VM Server build, Installation, Configuration and Management.
• Ensure all reports, mails are getting replied/justified within the SLA.
• Responsible for ensuring timely completion/closure of Incidents as per the severity.
• Available to assist and direct my Team members at any given point of time.
• Timely Escalation and resolution of project issues to the all the stakeholders
• Maintaining good relationship with customer and other support teams
• Provide regular feedback to team members appropriately
• Scheduling Service review and weekly calls with clients and implementing the feedbacks received
• Attending all SEV1/Outage calls related to Wintel support.
• Technical guidance to new recruits and other Team members
• Provide documentation for all server changes, installations, and upgrades to ensure accuracy towards ITIL standardization.
• Preparation of half yearly reports like Capacity planning reports.

Confidential

Windows Administrator

Operating System(s): Windows 2000,Windows 2003 Server, Windows NT,Windows Vista, Windows-XP

SKILL: MS Access,MS Office,REMEDY,Admin.,Asset Management,Production,Technical Documentation,ITIL,Microsoft Security,OS Hardening, Security Awareness, Vulnerability Assessment, RAID Controllers, Remote Management, Risk Assessment,Symantec,Veritas Cluster, Windows 2000 Active Directory Server, Windows 2003 Active Directory Server, Chemicals

Responsibilities:

• Operates for any abnormalities in the performance of server hardware, applications, and environmental machines.
• Level 2 windows administrator for TWC in US. Where we operates various technologies as required
• Hands on experience in VMware infrastructure, migration, troubleshooting
• Installation, Configuration and Administration of ESX& ESXI 3.X, 4.x, 5.x Servers.
• Installation, configuration and management of Virtual center 2.x, 4.x, 5.x creating a Cluster and enabling HA and DRS features.
• Creating Virtual Switches & Port groups in virtual Environment.
• Converting the Physical machine to Virtual machine (P2V) and Virtual machine to Virtual machine (V2V) using VMware converter 4.0, 4.3, 5.0
• Creating and managing virtual machines. cloning the VM's as on required.
• Deploy VM from ISO, Template and OVF.
• Patch Management of ESX Hosts using VMware Update Manager
• Planed and Moving VM's from one host to another host using VMotion
• Monthly patching through WSUS 3.0 around two thousand windows servers
• RCA for windows server reboots, Domain controller reboots
• Microsoft Systems Center Configuration Manager (SCCM) 2012 R2 - deployment, administration, configuration, troubleshooting, & maintenance
• Hands on technical experience deploying and support Configuration Manager 2012 R2 in a large enterprise environment
• Expertise in sites, site roles, site component configuration: including Primary and Secondary sites, Distribution Points, Pull Distribution Points, discovery, boundaries, Application Catalog, and client policy
• Design, implementation, and support of all aspects of Software Library: Collections, software Packages/Applications, Software Updates, and Operating Systems Deployment
• Migrating from previous version R2 a plus
• Design, implementation, and support of WSUS, ADK/WAIK, MDT, USMT
• Monitoring Domain controller status, production servers status, SQL DB,
• Troubleshoot and does RCA for all SQL cluster servers in Production
• Service pack upgrades with in time lines.
• Installation, Configuration and Administration of 1700+ Windows 2000, 2003 Server’s spread across the globe.
• Installation, Configuration and Administration of 500+ VMWARE servers across the globe.
• Building, configuring DELL NAS servers (Power vault 725N and 745N).
• Migrated DELL NAS Power vault 725N to Power Edge 2950.
• MOM Server Installation & Maintenance
• MIS report preparation for every month that contains all activities for the Month.
• MOM reporting & Management server administration
• Handling Cluster environment - Windows and VERITAS clusters
• Print Server Administration
• Data migration and restorations on file servers.
• Managing Active Directory, DNS & DHCP for Multi-Site environment.
• Coordinating with various clients for escalations.
• Resolving tickets raised by users within SLA.
• Implementing and troubleshooting Group Policy as well as Software’s, Patches and Service Packs
• Administration of OU, Groups and users
• Implementing and Administering Group Policy
• Installation and configuration of VERITAS BACK-UP EXEC software and back-up job configuration.
• Back up Tape management.
• End to End troubleshooting of Back-up failures.
• Lotus notes user account creation and mailbox quota allocation and maintenance.
• Mail routing and mailbox restorations.
• Patch deployment to 2000+ Wintel Servers.

Confidential

Resident engineer/Windows administrator

Operating System(s): Windows 2000,Windows 2003 Server, Windows NT,Windows Vista, Windows-XP

SKILL: MS Office,REMEDY,Risk Assessment Tools,Admin.,Maintenance,Production,Technical Documentation,ITIL,Microsoft Security, Vulnerability Assessment, Call Processing,IVR,Electronic Goods

Responsibilities:

• Supporting team of 15 to close all Server and desktop related issues
• Meeting the SLA as stated by Client.
• Picking up escalations calls from the irate customers and resolving high impact calls.
• Managing and maintaining L2 level of operations for WINDOWS (Data centre administrator)
• (Active directory maintain, NT backup, WSUS 3.0, RDP, windows server 2003 enterprise and standard editions, Symantec ghost cast servers)
• Creating, deleting and managing of users, groups, computers in Active directory.
• Install and maintain applications in windows servers as software project requirements
• L2 administrator for MacAfee end point encryption (security tool used HDD encryption).
• Server hardware trouble shoot by coordinating with vendors (experience in vendor management) and its periodical updating of BIOS.
• Responsible for executing BCP tests for Additional domain controllers(ADC) in the building and reports to Corporate
• Managing and maintaining backup and recovery using Windows Ntbackup.
• Managing maintaining preparing Symantec ghost cast servers for imaging windows/Vista and windows 7
• Windows server 2003 installation and configuring in HP Proliant, Dell power edge and Confidential servers
• Responsible for supporting and resolving all L1 escalated incidents for windows servers and Clients.
• Installed, promoted and configured new Domains in the infrastructure and its respective group policy.
• Installed and configured WSUS 3.0 sp2 and pointing it to concerned server.
• Experience in HP LTO1 and LTO2 tape drive backups for file servers and also as per project requests.
• Knowledge and hands on experience on Server racks and server mounting. Worked with the Team in DATA centre shutdown maintain activity.

Confidential

System Admin

Operating System(s): Windows 2000,Windows 2003 Server, Windows NT,Windows Vista, Windows-XP

SKILL: MS Access, Security Operations Management

Responsibilities:

• Managing all Desktops and Servers.
• Application Management.
• Assigned to work on various desktop/server products.
• Supporting Home users, and Small and Medium corporate clients.
• Software Maintenance in terms of Licensing.
• Troubleshooting Printers.
• Desktop Security for critical project.
• Worked in client side (reputed software development firm) Assisting Sr System Administrator for all system related issues (ADS, Backup, Computer managment, and Vendor Management)
• Managing and maintaining users, computers, Groups.
• Monitoring DHCP operations.
• Experience on installing configuring Citrix clients and related troubleshoots.
• Responsible for daily NT-backups of file servers present in the organization.
• To Organize and Support a team of Network Engineers.
• Installations of Servers and Network Products.
• To Support Networking, Hardware, Access Point connectivity.
• Customer Relationship and Business Developments.
• Provide Support for Corporate and Individual Clients.
• Customer Relationship and Business Developments through Proper Solutions.
• Provide guidance and management of network security.
• Monitor and troubleshoot network infrastructure and connectivity.
• Manage patches on servers and workstations.
• Manage Network accounts.
• Inventory control and management of computers.
• Manage backup systems for office and hosting clients.
• Manage collocated Web and Mail servers.
• Troubleshoot personal workstations.
• Manage Internet Proxy Server.