SUMMARY

• A technocrat with 4.0 years of IT experience in System Administration and Technical Support/Troubleshooting that includes, Windows 2000/2003/2008 , Citrix Administration on various Hardware Platforms and in Virtual environment.
• Strong Knowledge of enterprise wide networking & application integration issues.
• Adept in analyzing information system needs, evaluating end - user requirements, custom designing solutions, troubleshooting for complex information systems management
• Acquired wide exposure in handling matters related to installing, migration, upgrade and diagnosing Server related malfunctions, troubleshooting & maintenance of the entire system
• Experienced in Installation/Configuration/Troubleshooting of Citrix PS 4.0/XenApp 4.5/6.5 & Citrix Client Tools
• Citrix certified professional with 4.0 Years of IT experience as a Windows Systems Administration and Technical Support
• Administration of Citrix Farms PS 4.0, XenApp 4.5/6.0/6.5, Windows server 2003/2008 X86 & X64, Windows Terminal services & Citrix Streaming Profiler 6.5/6.0, SQL 2005/2008
• Configuration of Citrix server policies, Load Management and Printers in the Farm.
• Expertise in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix PS 4.0, XenApp 4.5/6.5
• Citrix Xenapp Web Interface Administration Via IIS
• Experience in administering Windows Terminal Server, Group Policy management and Active Directory environment,
• In-depth knowledge in dealing with Windows Registry and File Systems.
• Providing Comprehensive documentation for system builds.
• Excellent interpersonal and oral/written Communication skills and have high adaptability to changes in technology.
• Experience on Incident, Change & Problem Management in Remedy.
• Good Knowledge on Installing, Configuring and Troubleshooting Active Directory, Domain Cleanup (Removal of Dormant Accounts in AD).
• Able to Create, Manage and Troubleshoot Organizational Units and Group policies.
• Knowledge on RAID technologies, SUN, HP Blade Servers Onboard Administrator and Installing, Configuring and Trouble Shooting Antivirus Products
• Installing and Configuring VMware VCenter Server and use the VSphere client to connect and manage VCenter Server. Licensing VMware VSphere.
• Create, modifying, managing and migrating Virtual Machines using VCenter Server.
• Deploying Virtual Machines using Templates and cloning of Virtual Machines.
• Creating and Configuration of VCenter Standard Switch, Distributed Switches, Port Groups and Network Connections.
• Creating and Managing VMFS Data stores and connecting NFS Shares to VCenter Servers.
• Installing VCenter Converter and P2V and V2V migrations.
• Creating, Understanding and managing Custom Roles on Vsphere
• Knowledge on powershell and VB scripting
• Created scripts in Powershell to automate the day to day
• Took lead role in numerous projects, aggressively meeting project milestones and timeline/budget constraints

PROFESSIONAL EXPERIENCE

Confidential

Professional - System Administration

Responsibilities:

• Installing and Managing Citrix Presentation servers 4.0, 4.5, 6.5.
• Configuring and Managing Terminal server/Terminal Server licensing.
• Configuring and troubleshooting the Citrix Licensing issues.
• Configuring web interface.
• Configuring user profiles and home directories.
• Migrating servers from one Farm to another Farm.
• Configuration of Citrix server policies, Load Management and Printers in the Farm as per business requirement.
• Responsible for administering and supporting 230 plus Citrix server environment on Windows Server 2003/2008.
• Responsible for Terminal server builds and Citrix XenApp server deployments in both Physical and virtual environments.
• Implement Citrix Rollup Pack and Feature packs as per Citrix recommendation.
• Monitored Citrix server’s health by using Citrix Edge Sight.
• Performed Citrix Farm and server health checks on regular basis.
• Provided 24/7 Production support for Citrix environment.
• Performed scripting through VBS, CMD.
• Implemented Quarterly patches to the servers suggested by Microsoft.
• Supported 7,000 plus User base. Citrix WI upgrade.
• Citrix License server upgrade.
• Migration/Upgrade of existing Citrix farms to Xenapp 6.5.
• Creating a test Environment in Citrix or VMware for Production Team to test their applications.
• Citrix licence server upgrade
• Participation is SIP, created scripts to automate the reporting and daily monitoring
• Application compatibility for installation and publishing
• Configuration of Zones/Sites as per business requirement
• Management of Load Evaluator on Servers and Applications
• Management of Worker groups in Citrix environment
• Published Applications/Server Desktop Access management for end users
• Configuration of Election process for Data Collectors
• Maintenance of Schedule reboots
• Deployment and management of VM and templates
• Took lead role in numerous projects, aggressively meeting project milestones and timeline/budget constraints

Windows Administration

Confidential

Responsibilities:

• Managing Remotely Wintel Servers of EMEA Customer Royal Mail Group (RMG).
• Creating and Managing Active Directory Users & Groups.
• Managing DHCP and DNS Servers in 2003 Network Environment.
• Provide L2/L3 support on Microsoft Windows OS platforms servers .
• Trouble shooting server based problems with root cause analysis.
• Server Hardware knowledge & troubleshooting skills and Coordinate with remote hardware vendors.
• Incident/ problem/change management; - Analysis of the environment and perform root cause analysis for identified problems.
• Configuring HP ILO & Network teaming.
• Clustering administration like Managing Clusters and Troubleshooting Cluster issues.
• Configuring and Managing the Print Server.
• Asset Management.
• Review Technical documents such as PTM/LTM/SA

Environment: Citrix XenApp 6.5/4.5, PS 4.0, Windows server 2000/2003/2008 X86 & X64

TECHNICAL SKILLS

Hardware: HP Proliant Servers. Sun Blades, IBM Servers, Dell Servers

Operating Systems: Windows 2000, Windows 2003, Window 2008.

Web Technologies: HTML, DHTML, JSP

Scripting Language: Vbscript, Jscript

Security: Antivirus Software’s - Symantec, McAfee.

Reporting Tools: Remedy, USD

Remote Connectivity Tools: Dameware, RDP

Citrix: Citrix Presentation server4.0, 4.5, Xenapp 6.5

Virtualization: VMware ESXi 4.0/4.1/5.1, Hyper-v

Trouble Shooting Tools: Process Explorer, Process Monitor (Procmon)Autoruns, ShellXview, Pool mon