SUMMARY

• An IT professional with 7 years of experience in Network Administration, Application Packaging and SCCM.
• Experienced in Software deployment, distribution, updates management, and configuration monitoring throughout an IT infrastructure. Automate many tasks associated with software deployment and maintenance while enforcing the organization’s software configuration policies and standards
• Assisted the organization with SCCM planning, setup, deployment and maintenance
• Provide technical support in developing innovative technical solutions and troubleshoot SCCM faults
• Create SCCM management reports as required to support daily operations and staff tasks on the state of the information technology enterprise
• Extensively worked on MSI Application Packaging using Wise Package Studio 4.x/5.x/6.x/7.x/8.x.,Microsoft App - V 4.5/4.6/4.6 SP1, Altiris SVS 2.1 and Install Shield Admin Studio 9.5/11/11/12.
• Used VMware View Client 5.1 to use the VDI Workstations, with Packaging and Test Builds.
• Experienced with application Virtualization(App-V 5/4.6/4.5) and VMWare ThinApp.
• Experienced in using Act 5.5, App DNA Aptitude 4.5 and Change Base to test the Applications Compatibility.
• Strong knowledge and experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches) and MSI database tables etc.
• Experience in using Windows Installer SDK development tools like Orca to work with MSI’s and debugging for package review/cleanup.
• Experienced in all stages of the Software lifecycle functions - requirements gathering, analysis, design, development, test and implementation.
• Expertise in Microsoft Windows 2003/2000 and NT 4.0 Server; Windows 98/2K/XP/Vista/7, Microsoft SMS Server 2.0, ADS, SMS 2003, Altiris, Citrix Presentation Server 4.0, SCCM 2007/ SCCM 2012,MDT,MDP DHCP, Proxy and TCP/IP Concepts.
• Experience writing scripts using VBScript, WMI scripts, Wise scripts and batch files.
• Proficiency in maintenance, troubleshooting and upgrading of applications.
• Extensive experience in Imaging, repackaging and distributing packaged applications.
• Possess excellent analytical, logical and communication skills.

TECHNICAL SKILLS

Operating Systems: Windows 7/Vista/XP/NT/98/95, Active Directory, Windows NT 4.0, DOS

Packaging & Distribution: Install shield Adminstudio (5.x/ 6.x/10.x/11.x/12), Wise Package studio 4.x/5.x/6.x/7.x/8.x, Altiris SVS 2.1, Microsoft App-V 4.5/4.6, SMS Installer, Altiris Deployment Solution, Citrix Presentation server 4.0.2, SCCM 2007/SCCM 2012, Rhapsody integration

Scripting: VBScript, Wise Script, WMI and Install Script, Windows Power ShellApplications VMware Workstation 4.x/5.x/6.x/7.x/8.x,Oracle Virtual Box, VMware View Client 5.1, Ms-Office 97/2000/03/07/10 , Norton Antivirus, Pc-Anywhere, Net meeting, MS Outlook.

Internet Technologies: ASP.NET, ASP3.0 with IIS 5.0, VBScript, JavaScript.

RDBMS: SQL Server 2000, Oracle 8i/9i/10g, (SQL, PL/SQL), Ms Access.

Other: Ghost, PStools, Orca, RegMon - FileMon, Process Explorer

PROFESSIONAL EXPERIENCE

Confidential, NJ

SCCM Administrator/SCCM Engineer

Responsibilities:

• Worked experience as a Windows System administrator supporting a large enterprise.
• Supported production and test environment servers (Windows Server 2003, 2008, 2012) and related business applications.
• Experience in Active Directory: OUs and policy inheritance. Created and edited policy. Manage user objects.
• Management of Windows Server 2003/2008/2012 Operating Systems (i.e. settings, services, roles, security)
• Worked with virtualization technologies, such as VMware.
• Worked in managing 5000+ endpoints.
• Evaluated the risks and effectiveness associated with software deployments, updates, etc.
• Participated in enterprise wide projects. Provided expertise related to client management using SCCM 2012.
• Scripting experience including batch files, PowerShell.
• Deployed applications using SCCM 2012. Target collections of users.
• Monitored application and package deployment for success or failure. Troubleshooting if necessary.
• Configured Security Patch Deployment Packages using SCCM 2012.
• Remediation of SCCM client health issues including monitoring for Patch Compliance.
• Worked on SCCM Operating System imaging management and deployment. Experience using Microsoft tools (Windows Automated Installation Kit, Task Sequences of SCCM). Troubleshoot OS deployment to clients.
• Support a variety of workstation hardware models (desktops and laptops). Configure, install, and troubleshoot issues.
• Worked on reporting with SCCM 2012. Be able to modify/create reports.
• Evaluated SQL Server concepts and queries as they relate to SCCM 2012.
• Installing, Configuring and Troubleshooting Microsoft System Center 2012 Products.
• Provide Tier 3 level support for servers related to the System Center environment.
• Evaluated current procedures and processes for accomplishing department objectives and continuously develops and implements improved practices.
• Provided Tier 3 level support for field technicians as it relates to application installation, basic troubleshooting hardware and or OS.
• Responsible for proper escalation, communications, and management of production system problems
• Contacted vendors for problem and incident resolution.

Environment: SCCM 2007, 2012, AdminStudio InstallShield 2012, Wise Package Studio 8.0, VMware Workstation 8, VB Script, Windows 7(x64), Windows XP SP3, Process Monitor, App-V Sequencer 4.6 SP1.

Confidential, OH

Sr. Application Packager/SCCM Engineer

Responsibilities:

• Worked with Admin Studio 11.x/12 to repackage various applications and build MSI packages and Transforms (MST) and Patches (MSP).
• Converted App-V 4.6 SP1 packages to App-v 5.
• Created the packaging standards documents for both traditional and virtual application packaging.
• Used Install Shield 2012 and Install Shield 2013 for building MSI for the application
• Updated the Production task sequence to update the core applications.
• Created OSD task sequences for PXE boot imaging
• Used MDT/SCCM to deploy the OS
• Created reports with Rhapsody integration.
• Created SCCM applications for production deployment
• Created query based collections to deploy the applications to the production environment.
• Actively support, setup and understand every aspect of Microsoft XP, 7, 8, Server r2, Hyper-V, Windows XP Virtual Machine, Server 2003, 2000 SSE, SSCM, SMS 2003, SSCM & Active Directory.
• Re-packaged several third party Vendor applications into MSI (Windows Installer)
• Handled re-packaging, testing, deployment, and support of software Packages.
• Used VMware View Client 5.1 to use the VDI Workstations with Packaging and Test Builds.
• Created Transforms (MST) to the given vendor MSI’s using Tuner and Orca.
• Used Application compatibility tool kit for creating shims for windows 7 machines.
• Extensive worked with Registry, Security/Permissions, and folder structures of different versions of operating systems.
• Used SCCM 2012 for deploying packages to end-user machines in production environment.
• Worked on VM ware Workstation to test the packages and related tasks for package building.
• Interacted with Users/Application contacts for Application Packaging/Distribution support for the implemented packages.

Environment: Wise Script, Admin Studio 11.x/12, Install Shield 2012/2013, SCCM 2012,MDT 2010/2012 App-V 4.6 SP1/5.0, Windows 7,Windows 7(64-bit and 32-bit),VMware View Client 5.1, VDI environment, SCCM 2012 R2,Active Directory, Orion's Rhapsody integration 5.5.

Confidential, SC

Sr.Application Packager/Desktop Analyst

Responsibilities:

• Worked with Admin Studio 11.x/12 to repackage various applications and build MSI packages and Transforms (MST) and Patches (MSP).
• Sequenced both In-House and third party vendor applications using App-V 4.6 SP1 and App-v 5 as a primary tool.
• Created the packaging standards documents for both traditional and virtual application packaging.
• Used Install Shield 2012 and Install Shield 2013 for building MSI for the application
• Updated the Production task sequence to update the core applications.
• Created OSD task sequences for PXE boot imaging
• Used MDT/SCCM to deploy the OS
• Created SCCM applications for production deployment
• Created query based collections to deploy the applications to the production environment.
• Worked with change control process
• High Level of knowledge and extensive experience of Microsoft Deployment Toolkit (MDT), SCCM and creating custom solutions for complex environments.
• Actively support, setup and understand every aspect of Microsoft XP, 7, 8, Server r2, Hyper-V, Windows XP Virtual Machine, Server 2003, 2000 SSE, SSCM, SMS 2003, SSCM & Active Directory.
• Extensive experience in troubleshooting issues inside the bubble in App-V packages.
• Used Change Base to test the application compatibility and generate the RAG reports
• Re-packaged several third party Vendor applications into MSI (Windows Installer)
• Handled re-packaging, testing, deployment, and support of software Packages.
• Used VMware View Client 5.1 to use the VDI Workstations with Packaging and Test Builds.
• Created Transforms (MST) to the given vendor MSI’s using Tuner and Orca.
• Used FileMon, RegMon, and Process Monitor Tools to troubleshoot the applications in Lockdown Environment.
• Used Application compatibility tool kit for creating shims for windows 7 machines.
• Extensive worked with Registry, Security/Permissions, and folder structures of different versions of operating systems.
• Used SCCM 2012 for deploying packages to end-user machines in production environment.
• Worked on VM ware Workstation to test the packages and related tasks for package building.
• Interacted with Users/Application contacts for Application Packaging/Distribution support for the implemented packages.

Environment: Wise Script, Admin Studio 11.x/12, Install Shield 2012/2013, SCCM 2012,MDT 2010/2012 App-V 4.6 SP1/5.0, Windows 7,Windows 7(64-bit),VMware View Client 5.1, VDI environment, SCCM 2007 R2,Active Directory.

Confidential, CA

Sr.Application Packager

Responsibilities:

• Worked with Admin Studio 11 to repackage various applications and build MSI packages and Transforms (MST) and Patches (MSP).
• Sequenced both In-House and third party vendor applications using App-V 4.6 and App-v 4.6 SP1 as a primary tool.
• Used Install Shield 2011 and Install Shield 2012 for building MSI for the application
• Extensive experience in troubleshooting issues inside the bubble in App-V packages.
• Used Change Base to test the application compatibility and generate the RAG reports
• Re-packaged several third party Vendor applications into MSI (Windows Installer)
• Handled re-packaging, testing, deployment, and support of software Packages.
• Used VMware View Client 5.1 to use the VDI Workstations with Packaging and Test Builds.
• Created Transforms (MST) to the given vendor MSI’s using Tuner and Orca.
• Used FileMon, RegMon, and Process Monitor Tools to troubleshoot the applications in Lockdown Environment.
• Used Application compatibility tool kit for creating shims for windows 7 machines.
• Extensive worked with Registry, Security/Permissions, and folder structures of different versions of operating systems.
• Used SCCM 2012 for deploying packages to end-user machines in production environment.
• High Level of knowledge and extensive experience of Microsoft Deployment Toolkit (MDT), SCCM and creating custom solutions for complex environments.
• Extensive experience in troubleshooting issues inside the bubble in App-V packages.
• Actively support, setup and understand every aspect of Microsoft XP, 7, 8, Server r2, Hyper-V, Windows XP Virtual Machine, Server 2003, 2000 SSE, SSCM, SMS 2003, SSCM & Active Directory.
• Worked on VM ware Workstation to test the packages and related tasks for package building.
• Interacted with Users/Application contacts for Application Packaging/Distribution support for the implemented packages.

Environment: Wise Script, Admin Studio 11, Install Shield 2012, SCCM 2012,MDT, MDOP,App-V 4.6 SP1, Windows 7,Windows 7(64-bit),VMware View Client 5.1, VDI environment, SCCM 2007 R2,Active Directory, Group Policy Management.

Confidential, OK

Sr.Application Packager

Responsibilities:

• Create .MSI applications Using AdminStudio 2011.
• Used Change Base to test the Compatibility of the applications for windows 7
• Re-packaging, testing, Deployment and support of software Packages
• Used VMware 8 to build Images for WorkStation with Packaging and Test Builds.
• Created Transforms (MST) to the given vendor MSI’s using Tuner and Orca.
• High Level of knowledge and extensive experience of Microsoft Deployment Toolkit (MDT), SCCM and creating custom solutions for complex environmentsExtensive experience in troubleshooting issues inside the bubble in App-V packages.
• Actively support, setup and understand every aspect of Microsoft XP, 7, 8, Server r2, Hyper-V, Windows XP Virtual Machine, Server 2003, 2000 SSE, SSCM, SMS 2003, SSCM & Active Directory.
• Worked on AdminStudio 2011 (Repackager) to take the snapshot of the pre-install and post-install and capture the changes.
• Used process monitor and ART to trouble shoot the application failures.
• Creating Custom Actions in .MSI packages using VB/Wise scripting.
• Testing .MSI packages in a locked-down environment.
• Performing one of testing and integrated testing of applications to ensure the functionality of application before distribution
• Sequenced medium to complex Applications using Microsoft APP-V 4.6 SP1.
• Used SCCM 2007/SCCM 2012 to Advertise Applications on Lab Machines.
• Provided assistance with UAT to make sure the applications functionality.
• Created the documentation for the packages and process.

Environment: AdminStudio 2011, Windows 7, Wise Script, VB Script, Microsoft Virtual PC, Microsoft APP-V 4.6 SP1, SCCM 2007 / SCCM 2012,MDT,MDOP VMWare 8x, ChangeBase 4x.

Confidential, VA

Sr.Application Packager

Responsibilities:

• Working with Admin Studio 11 to repackage various applications and build MSI packages and Transforms (MST) and Patches (MSP).Involved in packaging using Flexera (Install Shield) Admin Studio 2010.
• Sequenced both In-House and third party vendor applications using App-V 4.5, App-V 4.6 and App-v 4.6 SP1 as a primary tool.
• Using Install Shield 2011 and Install Shield 2012 for building MSI for the application
• Extensive experience in troubleshooting issues inside the bubble in App-V packages.
• Repackaged several third party Vendor applications into MSI (Windows Installer)
• Re-packaging, testing, Deployment and support of software Packages
• Used VMware 7.1 to build Images for WorkStation with Packaging and Test Builds.
• Created Transforms (MST) to the given vendor MSI’s using Tuner and Orca.
• Used FileMon, RegMon, and Process Monitor Tools to troubleshoot the applications in Lockdown Environment.
• Used Application compatibility tool kit for creating shims for windows 7 machines.
• Extensive work with Registry, Security/Permissions, folder structures of different versions of operating systems.
• Used SCCM 2007 R2 for deploying packages to end-user machines in production environment.
• Worked on VM ware Workstation to test the packages and related tasks for package building.
• Interacting with Users/Application contacts for Application Packaging/ Distribution support for the implemented packages.

Environment: APP-V 4.5, App-v 4.6 SP1, App-V 4.6,Admin Studio 10,Admin Studio 9.0, Install Shield 2010, Install Shield 2011,SCCM 2007, Windows 7,Windows 7(64-bit), Remedy 6.0, Windows XP SP3, VMware Workstation 7.1, SCCM 2007 R2.

Confidential, IL

Sr.Application Packager

Responsibilities:

• Used Microsoft APP-V 4.5/4.6 to sequence the applications for Windows XP and Windows 7.
• Involved in packaging using Flexera (Install Shield) Admin Studio 2010.
• Used SCCM to deploy the application as part of UAT.
• Packaged and sequenced application based on the business needs.
• Preparing Packaging Workstations with clean Windows XP3 and Windows 7 operating System.
• Handled Level 2 and Level 3 tickets and resolved issues for Partners.
• Worked on Windows XP and Windows 7 OS for Packaging the applications using Install Shield Admin Studio and testing them.
• Used VMware 7.1 to build Images for WorkStation with Packaging and Test Builds.
• Created Transforms (MST) to the given vendor MSI’s using Tuner and Orca.
• Used FileMon, RegMon, and Process Monitor Tools to troubleshoot the applications in Lockdown Environment.
• Created Documentation for the Package Creation, Configurations made, and the Custom Actions included.

Environment: AdminStudio 2010, Windows XP, Windows 7, VB Script, VMWare Lab Manger, Microsoft APP-V 4.6, SCCM 2007.