Network Engineer Resume
SUMMARY
- A Network Engineer with six years of experience in routing, switching, wireless and security technologies.
- A subject matter expert in 802.11 wireless technologies with CCIE Wireless certification.
- Proven as a successful Network Engineer providing post - sales support for enterprise customers
TECHNICAL SKILLS
Routing: EIGRP, OSPF, BGP, IPv6 and Multicast (PIM)
Switching: STP, VTP, 802.1q, Etherchannel, LACP, vPC and HSRP
Wireless: 802.11a/b/g/n/ac protocols, CAPWAP, Mesh, WGB, Guest wlan, client and rogue tracking, Autonomous AP, Vowlan, mobility, site survey with Airmagnet & Ekahau for data, voice and location services, FlexConnect, Video Stream and AVC
Security: 802.1x, PKI, PEAP, EAP-FAST, EAP-TLS, TEAP, TACACS, RADIUS, clientless & Anyconnect SSLVPN and NAT
Network Monitoring: Confidential Prime Infrastructure, WCS and NCS
Network Tools: TCP dump and Wireshark
Network Application Services: DNS, DHCP, Syslog, NTP, SNMP, Windows server (CA, AD & NPS)
Confidential Devices: Catalyst 6500s/3750s/3650s/3850/2960s switches, 1800/2800/2900/3900 routers, ASA firewalls, ACS, ISE, 2100/4400/5500 WLCs, 792X series phones, MSE, Nexus 7000/5000/2000 , UCS B & C series and all model lightweight and autonomous APs
Confidential Devices: G8000, G8052, G8124 and G8264 BNT switches
PROFESSIONAL EXPERIENCE
Confidential
Network Engineer
Responsibilities:
- Designed and implemented guest wireless networks with 5508 & ISE to support BYOD
- Configured WLC to support Vocera & Spectralink phones
- Implemented End to End QOS to integrate a wireless network to an existing wired network
- Configured WLC to support Mesh Aps (1500 series) to connect remote sites to main building
- Built wired guest network using 3850 switches and 5508 WLC
- Implemented and tested enterprise 802.1x authentication methods using Confidential ISE/ACS radius server and Windows AD
Confidential
Network Support Engineer
Responsibilities:
- Configured and troubleshot complex wireless networks involving mobility, security, voice over wlan, location based Services, guest access and mesh networks
- Analysed log files and packet captures to determine the root cause of a failure (Wireless: roaming, authentication, AP association, initial setup, phone registration, MSE/Prime integration. Wired: Routing, switching, vpn, packet drops, high cpu, crashes)
- Recreated customer’s problems in our lab and provided solution within the SLA
- Resolved 80% of customer issues without Confidential TAC escalation
- Troubleshot multi-vendor networks involving Confidential Juniper devices
- Upgraded and installed customer’s routers, switches and wireless controllers to the latest release
- Deployed vmware virtualization - installed VMs and managed via vcenter
- Integrated new devices and managed Confidential ’s wireless network with Confidential gear
- Documented the configuration and troubleshooting steps for the Network Support team
- Determined hardware failures and raised Return Material Authorizations (RMA) for defective parts
- Mentored new team members with business processes and assisted with troubleshooting tickets
- 24x7 on call support for French and Spanish customers
Confidential
Business Systems Analyst
Responsibilities:
- Programmed using PL/SQL extensively to perform data cleansing with Oracle at backend.
- Developed PL/SQL procedures to automate most of the cleansing process and saved processing time.
- Extracted marketing data from SalesForce.com for particular marketing schemes using complex SQL queries and formatted the data using Microsoft Excel for analysis purposes
- Built Batch scripts to execute tasks at a specific time
